Pullman Jakarta Central Park

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Jakarta

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Photo gallery for Pullman Jakarta Central Park

Exterior
Indoor wedding
1 bedroom, free minibar items, in-room safe, desk
Outdoor pool, sun loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

View in a map
Podomoro City Jl. Let. Jend S Parman, Kav 28, Jakarta Barat, Jakarta, Jakarta, 11470
  • Place, Central Park Mall
    ‪1 min walk‬
  • Place, Taman Anggrek Mall
    ‪5 min walk‬
  • Place, Grand Indonesia
    ‪5 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪20 min drive‬

Room options

Deluxe Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

7.6 out of 10
Good
(5 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Park View

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Park View

8.8 out of 10
Excellent
(3 reviews)
  • 689 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Jakarta

Located in Grogol, Pullman Jakarta Central Park is adjacent to Central Park Mall and within a 5-minute walk of Jakarta Aquarium. This 317-room, 5-star hotel has a full-service spa along with an outdoor pool and a 24-hour gym. It's connected to a shopping center in central Jakarta and also close to Thamrin City Shopping Mall and Grand Indonesia.

What's nearby

  • Central Park Mall - 1 min walk - 0.0 miles
  • Taman Anggrek Mall - 5 min walk - 0.3 miles
  • Thamrin City Shopping Mall - 5 min drive - 2.9 miles
  • Grand Indonesia - 5 min drive - 3.1 miles
  • Gelora Bung Karno Stadium - 5 min drive - 4.2 miles

Getting around

  • Jakarta Grogol Station - 3 min drive
  • Bendungan Hilir MRT Station - 7 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 33 min drive

Restaurants

  • ‪Kafe Betawi - ‬2 min walk
  • ‪Mingfa - ‬2 min walk
  • ‪Steak 21 Buffet #All You Can Eat Bbq - ‬1 min walk
  • ‪BERMVDA @Central park - ‬1 min walk
  • ‪Sushi Go - ‬2 min walk

About this property

Pullman Jakarta Central Park

Luxury hotel with a full-service spa connected to a shopping center in Jakarta
At Pullman Jakarta Central Park, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (IDR 75000 per day)—also useful is an airport shuttle (available 24 hours) for IDR 750000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and a rooftop terrace.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, espresso makers, and free newspapers. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fit and Spa Lounge has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (IDR 75,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: IDR 271,000 for adults and IDR 135,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BUNK Lobby Lounge
  • Collage All Day Dining

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping mall
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (5,167 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 561983.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 271000 for adults and IDR 135500 for children
  • Airport shuttle fee: IDR 750000 per vehicle (one-way, maximum occupancy 1)
  • Valet parking fee: IDR 75000 per day
  • Rollaway bed fee: IDR 561983.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Pullman Hotel Jakarta Central Park
Pullman Jakarta Central Park
Pullman Jakarta Central Park Hotel
Pullman Central Park Hotel
Pullman Jakarta Central Park Hotel Jakarta
Pullman Central Park

Frequently asked questions

Is free cancellation available at Pullman Jakarta Central Park?

Pullman Jakarta Central Park offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to see close to Pullman Jakarta Central Park?

This hotel is situated in Grogol, just steps from Central Park Mall, and within a 10-minute walk of Jakarta Aquarium and Orchid Garden Mall. You'll also find Taman Anggrek Mall and Mal Ciputra Mall less than a mile away.

Will I be able to park at Pullman Jakarta Central Park?

Yes, self parking is offered for free at the hotel. Valet parking is available for IDR 75,000 per day. Electric car charging and bicycle parking are also available.

Is there a spa available at Pullman Jakarta Central Park?

Fit and Spa Lounge is the hotel's spa and services include aromatherapy, body treatments, mani/pedis, and massages.

Does Pullman Jakarta Central Park have a casino?

No, Pullman Jakarta Central Park doesn't have a casino.

Is there an indoor pool at Pullman Jakarta Central Park?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Pullman Jakarta Central Park a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Pullman Jakarta Central Park?

No, but guests can enjoy a steam room at this hotel.

Does Pullman Jakarta Central Park have a restaurant with a breakfast menu?

Yes, Pullman Jakarta Central Park serves buffet breakfast for a surcharge each morning at Collage All Day Dining.

Does Pullman Jakarta Central Park allow pets to stay for free?

No, pets and service animals aren't allowed at Pullman Jakarta Central Park.

Does Pullman Jakarta Central Park have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Pullman Jakarta Central Park?

The closest major airport to Pullman Jakarta Central Park is Halim Perdanakusuma Intl. Airport (HLP), which is 11.6 mi away (36 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 15.2 mi away (33-minute drive).

Are there rooms with balconies at Pullman Jakarta Central Park?

No, you won't find guestrooms with balconies at Pullman Jakarta Central Park.

Reviews

Pullman Jakarta Central Park Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 472 out of 1001 reviews
Rating 8 - Good. 367 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

Reviews

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ricky

Business traveler
Disliked: Cleanliness, staff & service, room comfort

Bad customer service

The manager duty she very unprofessional and have bad atitute… her name Sienny ! What happen is l ask my assistant to check in for me first she need my iD so i gave her driver license since in US driver license is the ID but she said is not valid using driver license so she ask for KTP which indonesian ID which i dont have and she ask my Passport so told her that when i make the reservation i used my driver license but she give very bad atitute and with arrogant said i make the rule here and you have to follow… i have been staying so many hotel around the world never see any bad customer service with so bad like this…!
This is the person who acting as duty manager who with arrogance and very bad attitude to customer!
Stayed 3 nights in Jul 2025

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

YEE LOK

Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Buffet 5 stars; the rest was uneven

Beautiful room and facilities with outstanding breakfast buffet. Great to swim in lap-sized pool, but it's only open to 6pm daily. Service was spotty. Difficult to get correct temperature in room. Towels smelled musty. Shower water never got truly hot (and cold water dripped from "rain head" above) and there was a bizarre encounter with the front desk where they offered me a free fruit basket for staying more than a few days, failed to deliver it as promised, had no idea what it was when I asked about it, grumpily said they'd make one up, then got angry at me when I followed up after waiting past midnight for it to show up. Enjoyed the stay, particularly the incredible breakfast buffet, but I'm not sure it was worth the overall price I paid, compared to other options nearby.
Stayed 6 nights in Jun 2025

6/10 Okay

Christopher

Stayed 4 nights in Jun 2025

10/10 Excellent

Arlyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are very satisfied with our stay on this hotel. Will be returning on future vacation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sin Ching

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed many times still prefer to stay here
Stayed 4 nights in May 2025

6/10 Okay

D

Liked: Amenities
It doesn't feel like I stayed in 5 stars hotel Service is average across the staffs
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Edmund

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Jakarta and we always get the best service. Book here and you will not be disappointed.
Stayed 4 nights in Mar 2025

10/10 Excellent

DEREK

Business traveler
Stayed 3 nights in Mar 2025

10/10 Excellent

Bradley

Stayed 4 nights in Apr 2025

4/10 Poor

Jesper

Stayed 2 nights in Mar 2025

10/10 Excellent

Nursalim

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Galvin

Business traveler
Liked: Cleanliness, staff & service, room comfort
Checking in and everything was smooth except for the room. My col booked the suite rm as wanting to enjoy the bathtub after a long day but disappointed
Stayed 1 night in Apr 2025

10/10 Excellent

Selena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and proerty is clean and easily accessible
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Michael

Business traveler
Liked: Staff & service
A very noisy place, maybe bc of their Ramadan activities in the wee hours
Stayed 3 nights in Mar 2025

10/10 Excellent

Lewis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

RD

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best breakfast buffets that I have had.
Stayed 1 night in Mar 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Breakfast was amazing
Stayed 3 nights in Feb 2025

8/10 Good

Lee Lian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Traveller

Finally much feedback on the shower room. They have changed the shower head. The hot and cold water still comes intermittently but with the new shower head it’s slightly better. The lounge service staff are very nice and polite but not sure what happened. For breakfast order (eggs) you need to wait 20-35min to get your food. If you are in a hurry then is too long of a wait. Seems short handed.
Stayed 1 night in Feb 2025