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Novotel Jakarta Gajah Mada

4.0 out of 5.0

Recent guest reviews

Nice, value for money hotel with renovated rooms and all basic amenities like pool, steam, sauna, spa and a small gym... and to top it all the staff is very particular the concierge (Mr Sudiro) was very helpful and guided me throughout the weekend stay!..the trade off is that the hotel is located a short distance away from central Jakarta, breakfast is relatively basic and it has a very small bar.

I used to stay at Novotel around 2 years back but then my company started to book me in some other hotel.. This time I asked them to book novotel for me so that I can see how are they now... Surprisingly, it is the more than the value for money hotel as it was before... Staff was very polite, just to mention 2 names : Alin, the lady at the reception helped me go through my Accor membership as I was having it difficult to accumulate my points of precious trips..she solved the problem very politely and offered me premium access to internet when I told her that I use more internet since the calls to India are expensive from India... Another name is Mr. Sudiro at the concierge who helped me with my luggage and also helped me with near abouts as I wanted to travel nearby. I asked him his number. He gave it to me and further helped me out during my entire stay since there are not many people speaking English here ... I stayed in a suite that was just perfect. Also, since I am a gym freak, I loved that they have increased the machines at the gym.. Few areas of improvement or I would rather say I missed in the hotel are : 1. In room dining is not 24*7 . I was hungry at 11 but I had to go out for food. 2. Iron and air on board should be in the room.. Though they provided me that during my entire stay when I asked but as per the trend these days, most of the good hotels have this. 3. More universal charging sockets should be there to charge the devices. 4. Television channels are not clear and not many international movie channels you will find.. Rest everything is just perfect...

I was checked in for 1 night at novotel jakarta kota, first impression was nice and the lobby was good have a great fragrance. I get room at 20th floor which no smoking room, i get welcome drink voucher for 2persons on 1st floor and I get complimentary fruit amenities in my room and i have feel welcome enough. Checked out by Alin running fast and smooth. The view from my room was a great view at afternoon even at night, it was city view. I can see how beautiful jakarta at night. The breakfast on 6th floor was great and have a delicious taste and so many choices, the greeter and waiter also have a good attitude, and always smile. The restaurant also have a nice view and large space for family or etc. Then i go to gym, and sauna, at 7th floor. The gym and sauna was comfortable enough for enjoying my day. The pool also have a nice view and a large pool for swimming, Also there's a lazy chair for me to laydown on the bed . Overall i enjoy my stay and i have a great and unforgettable experience. Can't wait to stay at novotel again

I stayed 3 nights in this hotel recently. I booked through the accor website which had a special deal. Rooms are spacious and clean. The view from floor 22nd room was magnificent. Breakfast spread was excellent, way above a 4 star hotel standard. Menu changes every day and a varieties Indonesian specialities. The location is near the china town and the old town. The is not the most attractive part of the town, you only want to be here if you would like to experience the chaotic life of old Jakarta. The executive lounge was closed so afternoon high tea was served in the hotel bar. It is a bit of hit and miss. The only department in the hotel that the service was below par. Overall enjoyed my stay. Btw, bluebird taxi should only cost 120,000 from the hotel to airport.

Very good and clean hotel, Room is very good and comfortable, Good location near China Town.Very excellent service at the first floor Lebar. Ms Wirda suggest the Indonesia food of Soto Ayam and Sop Buntut it is very tasty. and prompt delivery. Me and my friend very happy and will come back again. satisfactory.

Well done Mr.Sudiro and team,you made our stay a pleasant one.Keep up the good job.This is my third stay in this hotel.Highly recommended for anyone traveling to Jakarta for business or leisure.We will meet again.Bye for now.

I just had 10 days stay in Novotel . It was fantastic. The breakfast over is very good for non-vegetarians lot of options for them and it was good for vegetarians also... The hospitality of the staff is quite good. It was very good time in Novotel...

Good location, near the historical building in Kota area.the room is quite large compared to other hotel in Jakarta. but there are too many smoking floor so non smokers must insist to get non smoking floor..

I was walking back from Old Town to Manos and popped in to ask where was the 'scene' in Jakarta for a fancy drink and a bit of clubbing. Despite not being a guest, the concierge treated me like a long lost relative, gave me brilliant advice and summoned a taxi which took me to a great spot. Thoroughly helpful and really good insider information

Stay there for two nights Fast check in Great bfast Clean room I enjoy the service they gave I will have another meeting in next two months, big possibility i will stay at this hotel again See u soon........

Jl Gajah Mada No 188 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Old Jakarta within a short walk of Plaza Glodok, Novotel Jakarta Gajah Mada is within 2 miles (3 km) of other popular sights such as Presidential Palace. This 230-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's in central Jakarta and also close to Mangga Dua and National Monument.


This hotel serves as home to a cocktail bar, along with a restaurant that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


All of Novotel Jakarta Gajah Mada's 230 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free bottled water. Guests can expect free WiFi and LED TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Safes, phones, and ironing boards are other standard amenities.

Property features

Guests staying at Novotel Jakarta Gajah Mada enjoy access to a full-service spa, a health club, and a sauna. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, 10 meeting rooms, and a conference center.

Room options

Executive Room, 1 King Bed

King 1 | Sleeps 4

Superior Room, 1 King Bed

King 1 | Sleeps 4

Superior Suite, 1 King Bed

King 1 | Sleeps 4

Executive Room, 2 Single Beds (Executive floor)

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

81% of guests recommend this hotel

Total of 1064 reviews