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Mercure Jakarta Simatupang

4.0 star property
Hotel with free parking, near Cilandak Town Square

Choose dates to view prices

Photo gallery for Mercure Jakarta Simatupang

Indoor pool, outdoor pool
Rooftop terrace
Reception
Privilege, Room, 1 King Bed | View from room
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Jl R A Kartini No 18, Lebak Bulus, Jakarta, Jakarta, 12440
  • Cilandak Town Square
    ‪2 min drive‬
  • Pondok Indah Mall
    ‪2 min drive‬
  • Gandaria City Mall
    ‪6 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪29 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Room, 1 King Bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed

  • 516 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Jakarta

Located in Cilandak, Mercure Jakarta Simatupang is within 2 miles (3 km) of popular attractions such as Cilandak Town Square and Pondok Indah Golf and Country Club. This 4-star hotel has 232 rooms and welcomes guests with a restaurant, an outdoor pool, and an indoor pool.

What's nearby

  • Cilandak Town Square - 2 min drive - 1.4 miles
  • Pondok Indah Mall - 2 min drive - 1.8 miles
  • Gandaria City Mall - 6 min drive - 4.2 miles
  • Ragunan Zoo - 7 min drive - 4.0 miles
  • Blok M Square - 8 min drive - 4.9 miles

Getting around

  • Pondok Betung Station - 5 min drive
  • Lebak Bulus Grab Station - 8 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪Bubur Ayam Bandung Dadang - ‬7 min walk
  • ‪Graffiti Restaurant - ‬1 min walk
  • ‪Lobby Lounge - ‬1 min walk
  • ‪Cuppa Coffee Inc - ‬3 min walk
  • ‪Inul Vizta - ‬5 min walk

About this property

Mercure Jakarta Simatupang

Hotel with free parking, near Cilandak Town Square
Mercure Jakarta Simatupang features an indoor pool, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for IDR 399000 per vehicle one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour gym, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and 50-inch LED TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Espresso makers, free local calls, and safes are also standard. Housekeeping is available on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 157,300 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Biztro Graffiti
  • Karumba Rooftop Rum Bar
  • MnM Lobby Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 18 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 399000 per vehicle (one-way, maximum occupancy 2)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Jakarta Mercure
Jakarta Simatupang
Mercure Jakarta
Mercure Jakarta Simatupang
Mercure Simatupang
Mercure Simatupang Hotel
Mercure Simatupang Hotel Jakarta
Mercure Simatupang Jakarta
Simatupang
Simatupang Jakarta
Mercure Jakarta Simatupang Hotel

Frequently asked questions

Is free cancellation available at Mercure Jakarta Simatupang?

Mercure Jakarta Simatupang provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Mercure Jakarta Simatupang?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Mercure Jakarta Simatupang on Jul 23, 2025 start from $49.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Mercure Jakarta Simatupang?

This hotel is situated in Cilandak, close to Blok M Square and Gelora Bung Karno Stadium. You'll also find Pondok Indah Mall and Gandaria City Mall within a short drive.

Will I be able to park at Mercure Jakarta Simatupang?

Yes, self parking is offered for free at the hotel.

Is a spa located at Mercure Jakarta Simatupang?

Spa services at the hotel include massages.

Does Mercure Jakarta Simatupang feature a casino at the property?

No, Mercure Jakarta Simatupang doesn't have a casino.

Will I find an indoor pool at Mercure Jakarta Simatupang?

Yes, this hotel has an indoor pool along with an outdoor pool.

What do couples enjoy most about Mercure Jakarta Simatupang?

There are many amenities for couples at this hotel, including in-room massages as well as an outdoor pool and a poolside bar.

Does Mercure Jakarta Simatupang have a hot tub?

No, this hotel doesn't have a spa tub.

Does Mercure Jakarta Simatupang feature a restaurant that includes a breakfast menu?

Yes, Mercure Jakarta Simatupang serves buffet breakfast for a surcharge each morning at Biztro Graffiti.

Will Mercure Jakarta Simatupang allow pets to stay free of charge?

No, pets aren't allowed at Mercure Jakarta Simatupang.

Are there connecting rooms at Mercure Jakarta Simatupang?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Mercure Jakarta Simatupang?

The closest major airport to Mercure Jakarta Simatupang is Halim Perdanakusuma Intl. Airport (HLP), which is 13.5 mi away (36 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 20.7 mi away (39-minute drive).

Are there rooms with balconies at Mercure Jakarta Simatupang?

No, there aren't any guestrooms with balconies at Mercure Jakarta Simatupang.

Mercure Jakarta Simatupang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 83 out of 239 reviews
Rating 8 - Good. 102 out of 239 reviews
Rating 6 - Okay. 43 out of 239 reviews
Rating 4 - Poor. 5 out of 239 reviews
Rating 2 - Terrible. 6 out of 239 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

May Lin

Business traveler
Location
Stayed 2 nights in Feb 2025

4/10 Poor

Ng

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

jonathan

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

What went wrong with Mercure simatpang Jakarta

So I’ve stayed here a few times and it’s always been ok this time a noticable difference 1 ordered room service nothing arrived !! 2 tried to use the safe it didn’t work and it also wasn’t fixed in position so anyone could if it worked take the entire safe !! 3 yes there was a fridge but not plugged in !!!! Easy to fix just plug it in 4 tv no stations the antenna was unplugged fixed it. !!! 5 toilet hose leaked 6 parts of the sink decor damaged didn’t look great 7 sink plug didn’t work can’t hold water in sink All in all the hotel is on the decline since my last visit seems no maintenance is done 8 used the gym the treadmill works but the stop and emergency stop don’t not an issue for me but someone may get injured if they can’t stop it Probably won’t stay here again the hotel is in need of some regular maintenance I noticed that the room floor wasn’t cleaned or vacuumed during. 3 day stay ( as I had left some crumbs on the floor under the desk on day one and still there on day 3 ) And the towels had brown marks on and were not changed daily
Probably missing the point of a safe if you can run off with it !!!!!!!! But regardless it didn’t work so useless
Stayed 3 nights in Feb 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Good service.
Stayed 1 night in Feb 2025

10/10 Excellent

Jayakumar

Stayed 5 nights in Jan 2025

2/10 Terrible

Spencer

Stayed 1 night in Dec 2024

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service for the friendly and helpful staff. Room is clean, comfortable, and well-maintained facilities. Hotels in convenient and close to attractions, restaurants, and transportation options. It also offers stunning view. The check in and late check out went smooth with such efficiency and convenient process. They always served us with such warmth and friendly smiles. The restaurant offers a great varieties of food that will spoil the belly. The area of restaurant was clean and well-maintained. The staff are also attentive to our requests. I, frankly speaking, had enjoyable and pleasant stay and hope to come back whenever time permits. Thanks Team…
Stayed 6 nights in Nov 2024

6/10 Okay

Arsalan

Stayed 3 nights in Nov 2024

10/10 Excellent

Ibrahem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

N/A

N/A
Stayed 6 nights in Oct 2024

10/10 Excellent

Hanzel Hartley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Chee Punn

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Room cleaniness terrible!

1st time stayed in this hotel but it was terrible experience. I found 2 small crockcoach inside my room!
Stayed 2 nights in Aug 2024

6/10 Okay

doo hyun, Pickering

Liked: Staff & service
Overall it was ok
Stayed 4 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent food and service
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Staff & service
The staff at the Mercure were very kind and super helpful. The breakfast was a great range and the coffee was good. The pool was not in action but the area up near the pool was a great spot to sit and watch the clouds roll through. The downside was that there was a lot of mold in the bathroom shower area, and the bathroom floors around the toilet and general area didn't seem as clean as they could be. Also, the shower was not pleasant to use - one shower head kept facing the wall and I had to hold it and the rain shower spurted everywhere.
Stayed 2 nights in Jan 2024

2/10 Terrible

Robin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
I think the hotel is dated needs to revamp.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Room comfort
Hotel is OK a bit run down. Found stains on the chair, and the shower tray also looks stain and worn down. Asked for extra mineral water, they said it's chargeable and I said OK, but it never came up. Bed is a bit hard as well. I guess you get what you pay for.
Stayed 2 nights in Sep 2023

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to go anywhere
Stayed 2 nights in Mar 2023

6/10 Okay

clive

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

wake up!

have been before. arrived late night - asked the desk staff for an early morning call (flight to catch). the person understood and pressed some buttons and confirmed. No one woke me - luckily i set my phone alarm. this should NOT happen
Stayed 1 night in Mar 2023

8/10 Good

Dwipa

Stayed 2 nights in Mar 2023

8/10 Good

Dwipa

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
I stay there after my surgery and they are very helpful stuff abd I feel so relax to enjoy my recovery there. The location near by hospital and restaurant as well.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dorron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Feb 2023

10/10 Excellent

Stephen

10/10 Excellent

Dorron

Liked: Cleanliness, staff & service, amenities
very good
Stayed 1 night in Nov 2022

6/10 Okay

LIANGYOU

Business traveler
Liked: Staff & service
Was disappointed this time round. Round was 817, the flooring at the toilet entrance was in bad shape, which could injure someone. The shower pressure was very low and the room has a smell when I entered
Stayed 1 night in Sep 2022

10/10 Excellent

Tanty

Stayed 2 nights in Jun 2022