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Marriott Executive Apartments Mayflower

4.5 out of 5.0

Recent guest reviews

The Mayfair Marriott Executive Apartments is located in the business district of Jakarta. The apartments are spacious, tastefully decorated & well equipped for those wishing to be self sufficient on longer (or shorter) stays. The aircon keeps things comfortable with the option to self select temperatures, & rooms are equipped with wifi along with ample desk space - always welcome when working. A daily paper is delivered on request, & room service for meals et al available. Despite being on a very busy main road, the apartments are quite, with wonderful views. There is a pool & a gym for those who want them. While there is a menu for room delivery from the dining room in the evenings, the only thing that I would have appreciated was easier access to places to eat at night. There is a mini mart accessed via the ground floor for emergencies, & a few independent eating places ('italian', coffee) that close early - limited. As this is the business district, options that are easy to get to & offer the type of meals I would have appreciated as a busy working visitor (single) were very limited. I found out after I'd left that apparently there are ring & order/delivery type options - too late. However, by far the best thing about the Marriott Mayflower apartments is the service. Everyone, from security at the door, front desk, the dining room, maintenance, staff at the door, those who keep the rooms spotless is simply amazing. The staff work extremely well as a team & as individuals - always courteous & obliging, never pushy or obsequious. Always willing to go the extra mile without request. Smiling & friendly but always professional - service that I could not fault. I was very happy there for almost a month. Thaks to all the wonderful staff!

We enjoy our staying here for a month Good service and excellent room, we feels like HOME. The kitchen is big, so we enjoy our stay to prepare our dish and cook together. The King Size bed is nice and have 2 TVs in bedroom and living room. each apartment has their own washing machine..

The Mayflower - now primarily operated as Marriott Executive Apartments - is an Aparthotel for long-staying guests. The rooms are nice, bright and the furniture is in good condition. Yet the equipment should be checked better before guests check in. Some of the equipment we had was not suitable for a 5-star property anymore (some of it never was....). The Location is also good, as it lies between the central Business district and the most popular Shopping malls (Grand Indonesia, Plaza Indonesia). The staff is friendly but not always effective. Sometimes lack of Feedback or language issues can cause Problems. Yet we had no Major issues during a whole month. Breakfast offers very limited Options. So you either prepare it for yourself in the kitchen of the room or you are happy with mainly local choices and limited assortment. Staff at the breakfast Restaurant is friendly and helpful. The pool is a big disappointment. The pool is not heated and thus the temperature is quite low. Even after Swimming several rounds you dont seem to warm up in this - admittedly huge - pool. As a result the pool is hardly used by anyone. Only the Whirlpool has some guests now and then. In total it would make more sense to reduce the size of the pool and get it heated. And forget about pool-Service... You will find a menu but you would have to go looking for the staff to order. I had massages several times at the spa and the treatment was always good. The rooms - like several other parts of the Hotel - look outdated and not according to todays 5-star-standards. Also playing spa-music at convenient volume seems to pose a bit of a Problem (some rooms dont even have this Option). Room Service was not convincing, when we had it. The taste was ok, but rather average. We preferred to cook ourselves then. We were facing an unpleasant odour coming from the drain in the bathroom. Unfortunately this Problem could not be rectified during our stay and we had to use scented candles to deal with the bad smell. The bathroom also has only one handwash-basin. Thus if two persons Need to go to Office at the same time, it might get dense sometimes. All in all we had a pleasant stay. Yet we do see potential for improvement in various points.

We were very impressed by this apartment complex, from the security guys who were so sweet and looked after us every time we needed a taxi, which was a lot, to the desk staff who were all smiles, and even to the young man who would push our lift button for us to go up to our apartment..the apartment was really great, big Jakarta views, clean and spacious..the pool was wonderful, especially in the morning we would have a spa and then jump in the pool then go out for breakfast..good value for great service. Highly recommended..People complain about the traffic, and yes there was some congestion , but we tried to travel in the off peak, and that was ok, and the taxis are cheap..after all this ia a major city, like London, New York, etc so the traffic will be busy..

First trip to jakarta and i choose this hotel and i am happy with customer service officer who attend to us... They are friendly and and went extra mile to assist to our need.. the 1 bed room and extra bed for free for the kids was much appreciated.. the food at cafe may not have varity selection but still the taste do count and i like all the food there.. the in room service for food is also good and tasty... esp the banana fritters...😁 my children love swimming as it was indoor but prob it was indoor, the pool is so cold at first but its hubby loves the best... comfy and dont wish to get up... the bathroom is big too... this hotel doesnt provide shuttle bus to any nearby shopping mall but its ok.. just take the bluebord taxi with meter and it save a lot....overall i enjoy my stay there.. Thank You Marriot Mayflower...

1. Airpprt Transfer - It is better to be coordinated directly with the hotel for little difference in fare But u can better service as compared to Airport's. 2. Commuting Around - Taking taxi back to hotel, you shouldnt mention The Mayflower Marriot Serviced Apartment because hardly anyone know about this place. Its better known as "Indofood Tower". 3. Gym - The staircase to the gym is slippery at the edges od each steps. The friction patch should be pasted at the edges. 4. Staff - All of the staff i have encountered were Helpful, Courteous and Thoughtful. Pardon me as i forgotten to tip some of them who have assisted me 1 way or another. 5. Comfort - My stay was very comfortable. Did not encounter any disturbance. Rooms were kept quite well. Maybe the cushions at the sofa should be washed frequently to raise the hygiene. 6. Location - Well situated at the city centre area if you are on a business trip here.

The property has very good location next to office areas...the unit is very spacious and our children likes this regard...the indoor pool is good for children during pouring rain outside...the resto for breakfast is to small to cater for the coming guests

I stayed at The Mayflower Marriott Executive Apartments for 3 weeks in February 2018. The main reason I initially selected The Mayflower was the prime location along one of the main thoroughfares (Jalan Sudirman) in the CBD. Traffic congestion in Jakarta is an issue and being close by taxi or within walking distance of offices and malls makes the Mayflower a great location. As I quickly found out, however, the property had a lot more to offer than just a great location. The service at all levels was absolutely outstanding, I was made to feel extremely welcome and as a solo traveler I really felt at home. My deluxe one bedroom apartment room was very comfortable, quiet, clean with good amenities (kitchen and washing machine). The views from my room were great. WiFi was good. The gym was very well equipped with great views across the city. Breakfast choices were excellent with very attentive and friendly waiting staff. Room service menu choices were good and there are also a couple of eateries in the office building.

Awesome ambience in the middle of the most busy area of jakarta . Luxurious & calming when we enter the property . The service was excellent esspecially Mr.Shashank the General Manager . The front desk staffs were excellent & helpfull . Breakfast was outstanding. Got the room upgraded the view was beautiful with high end interiors. Jacuzzi is the most exciting experience hot plunge pool with city view surround just perfect get away from the busy city & stressful traffic. I would say the mayflower is the perfect playground to make your bussines trip feels like a vacation.

We were staying in Jakarta for 4 weeks and wanted a furnished apartment. The Mayflower is centrally located and had everything we needed. The apartment are well equipped and they will furnish the extras you need. The staff bent over backwards to take care of us. The pool, gym and spa was clean, good and easily accessible. Breakfast is simple compared to most Asian hotels but very good. The daily Indian special including Chicken curry is a delight - the recipe changes every day. Moreover, it was located close to several excellent restaurants in and near City Walk mall.

Jl. Jenderal Sudirman Kav. 76-78 Jakarta Jakarta

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Marriott Executive Apartments Mayflower places you within a 15-minute stroll of popular sights such as General Soedirman and Jakarta World Trade Center. This 96-room, 4.5-star aparthotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's in central Jakarta and also close to Setiabudi One and Grand Indonesia Shopping Mall.


For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds at the onsite restaurant or coffee shop/café.


All 96 air-conditioned apartments feature kitchens and space to spread out with living rooms and dining areas. Guests can expect 32-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include washers/dryers, minibars, and coffee makers.

Property features

Guests of Marriott Executive Apartments Mayflower enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 400000 per person one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury aparthotel include a health club, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

71.0% of guests recommend this hotel

Total of 243 reviews