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Keraton at The Plaza, The Unbound Collection by Hyatt

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Photo gallery for Keraton at The Plaza, The Unbound Collection by Hyatt

Outdoor pool
Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
2 restaurants; breakfast, lunch, dinner, and brunch served
Exterior
1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Jl MH Thamrin Kav 15, Menteng, Jakarta, Jakarta, 10350
  • Place, Grand Indonesia
    ‪6 min walk‬
  • Place, Plaza Indonesia
    ‪6 min walk‬
  • Place, Thamrin City Shopping Mall
    ‪10 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, Corner

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Suite, 1 King Bed

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Room, 2 Queen Beds, City View

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed, City View, Corner

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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Exterior

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About the neighborhood

Jakarta

Located in Central Jakarta, Keraton at The Plaza, The Unbound Collection by Hyatt is within a 5-minute walk of Plaza Indonesia and within 15 minutes of other popular attractions like Grand Indonesia. This 5-star hotel has 125 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi. Centrally located in Jakarta, the hotel is connected to a shopping center and also a short walk from Thamrin City Shopping Mall and Sarinah Mall.

What's nearby

  • Grand Indonesia - 6 min walk - 0.4 miles
  • Plaza Indonesia - 6 min walk - 0.4 miles
  • Bundaran HI - 8 min walk - 0.5 miles
  • Sarinah Mall - 9 min walk - 0.5 miles
  • Thamrin City Shopping Mall - 10 min walk - 0.6 miles

Getting around

  • Bundaran HI MRT Station - 2 min walk
  • Jakarta Sudirman Station - 17 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 51 min drive

Restaurants

  • ‪Sushi Hiro - ‬2 min walk
  • ‪Fore Coffee - ‬3 min walk
  • ‪Soup Restaurant - ‬9 min walk
  • ‪AW Kitchen by Akira Watanabe - ‬2 min walk
  • ‪Kafe Betawi - ‬1 min walk

About this property

Keraton at The Plaza, The Unbound Collection by Hyatt

Built in 2024, the brand new Keraton at The Plaza, The Unbound Collection by Hyatt offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for IDR 750200 per vehicle one-way. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Other amenities at this luxury hotel include an outdoor tennis court, free use of bicycles, and laundry facilities.
55-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, minibars, and espresso makers.
An outdoor tennis court and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 11 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: IDR 544,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Club Italiano
  • Grand Cafe
  • Sumire
  • The Club
  • The Lounge

Things to do

  • 24-hour gym
  • Art gallery
  • Designer stores
  • Free bicycle rentals
  • Outdoor pool
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Shopping mall

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Assistive listening devices
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Portable bathtub seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Built in 2024
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for IDR 1000000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: IDR 1000000 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately IDR 544500 per person
  • Airport shuttle fee: IDR 750200 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 750200 (one-way), (up to 13 years old)
  • Rollaway bed fee: IDR 1000000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 55110, 9120104460353

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 8:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Keraton
Keraton Luxury Collection
Keraton Luxury Collection Hotel
Keraton Plaza Luxury Collection Hotel Jakarta
Keraton Plaza Luxury Collection Jakarta
Keraton Plaza Luxury Collection Hotel
Keraton Plaza Luxury Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton Plaza Collection
Keraton at The Plaza a Luxury Collection Hotel Jakarta
Keraton at The Plaza, The Unbound Collection by Hyatt Hotel
Keraton at The Plaza, The Unbound Collection by Hyatt Jakarta

Frequently asked questions

What can I see near Keraton at The Plaza, The Unbound Collection by Hyatt?

This hotel is situated in Central Jakarta within a 10-minute walk of Bundaran HI and Grand Indonesia. You'll also find Thamrin City Shopping Mall and Central Park Mall within a short drive.

How much does it cost to stay at Keraton at The Plaza, The Unbound Collection by Hyatt?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Keraton at The Plaza, The Unbound Collection by Hyatt on Jun 16, 2026 start from $224, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Keraton at The Plaza, The Unbound Collection by Hyatt?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, an electric car charging station, bicycle parking, and wheelchair-accessible parking are also available.

Does Keraton at The Plaza, The Unbound Collection by Hyatt have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 2 restaurants, and an outdoor tennis court at this hotel.

Does Keraton at The Plaza, The Unbound Collection by Hyatt have a casino?

No, Keraton at The Plaza, The Unbound Collection by Hyatt doesn't have a casino.

Is there an indoor pool at Keraton at The Plaza, The Unbound Collection by Hyatt?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:00 AM and 8:00 PM.

What will couples enjoy most about a stay at Keraton at The Plaza, The Unbound Collection by Hyatt?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Are there hot tubs at Keraton at The Plaza, The Unbound Collection by Hyatt?

No, this hotel doesn't have a spa tub.

Does Keraton at The Plaza, The Unbound Collection by Hyatt feature a restaurant that includes a breakfast menu?

Yes, Keraton at The Plaza, The Unbound Collection by Hyatt has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Does Keraton at The Plaza, The Unbound Collection by Hyatt allow pets to stay for free?

No, pets and service animals aren't allowed at Keraton at The Plaza, The Unbound Collection by Hyatt.

Are there connecting rooms at Keraton at The Plaza, The Unbound Collection by Hyatt?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Keraton at The Plaza, The Unbound Collection by Hyatt?

The closest major airport to Keraton at The Plaza, The Unbound Collection by Hyatt is Halim Perdanakusuma Intl. Airport (HLP), which is 9.1 mi away (40 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.5 mi away (51-minute drive).

Can I book a room with a balcony at Keraton at The Plaza, The Unbound Collection by Hyatt?

No, there aren't any guestrooms at Keraton at The Plaza, The Unbound Collection by Hyatt that offer a balcony.

Keraton at The Plaza, The Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 91 out of 131 reviews
Rating 8 - Good. 32 out of 131 reviews
Rating 6 - Okay. 5 out of 131 reviews
Rating 4 - Poor. 0 out of 131 reviews
Rating 2 - Terrible. 3 out of 131 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jin Dao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not use pool.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Theresia Olianawati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍👍

Very recommended place to stay.. both business and leisure since connected to the nice shopping mall👍
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, spacious rooms and great service. Direct access to Plaza Indonesia too! Will stay here again
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been! Beautiful hotel with big, modern rooms. And the best of all... floor to ceiling windows!
Stayed 6 nights in Aug 2019
Verified

10/10 Excellent

Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても快適でした。また宿泊したいです。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Minas

Liked: Staff & service, property conditions & facilities, room comfort

Good but needs improvements in room ergonomics.

The hotel was well maintained and the stuff very friendly and helpful. The room quality was good, but the functionality and ergonomics very very poor. For example no closet, but only a bar to hang the clothes and space for the luggage underneath. No lighting at all on this space and it was impossible to See and find things inside the luggage. Many issues also with lighting in the bathroom.
Stayed 2 nights in Jan 2020
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, but not good enough

First of all let’s talk about he positives. The hotel is really beautiful, the room (I had a corner suite) is spectacular and the location is terrific. But this wasn’t a perfect stay. There was an issue with the booking that wasn’t resolved until the next day. No guest should be waiting overnight for resolution to an issue (that was clearly their problem) and the staff were very quick to blame my ignorance for the issue, which wasn’t the case at all. Also, the food is average. It’s almost universally tasteless (lack of seasoning) and the meat they use isn’t the best. It’s a good hotel, but I wouldn’t return. There are better in Jakarta.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

BKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the more luxurious hotels in Central Jakarta. Nice location. Superb Breakfast. Great staff. The only downfall was our phone in the room was not working even after we notified staff and the engineer came and repaired it. It still have to be repaired again. However great hotel
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, we enjoyed the stay. Neat room, breakfast was great, nice staff
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

Parwanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Caio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An incredible lodging and cooking experience

I stayed at Keraton at The Plaza in Jakarta for three nights. Already on arrival, you can see that it is an elite hotel that is specially designed for a distinguished group of people. Check-in is personal. The keys are delivered in a leather wallet. In the first night, I had dinner at "La Moda" at Plaza Shopping, and I had a distinct pleasure to eat amazingly delicious Lobster rice. In the following day, the lunch was Lamb Rack at "The Executive club lounge" at 5th floor. The meat was carefully baked to the point I ordered, and the taste was perfect. The "Executive club lounge" also offers Asian and Western options for breakfast and I chose the Mie Goreng which is a typical dish. Nasi goreng is a unique option for in-room dining. For those who like excellent service and stylish environment, I recommend dinner at "Bengawan" on the 7th floor. The Tasmanian salmon was delicious. Don't forget to try Tapas at Keraton lounge. The SPA on the 6th floor offers good treatment options. I chose a 1h45m massage which was so relaxing that I did not even see the time pass. I recommend the hotel, its elite facilities and its excellent restaurants with absolute certainty and I hope to return soon to try the other dishes.
Stayed 1 night in May 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
総合的には快適環境でコスパも良かったが、バスタブからの水漏れが２日間連続発生し修理となったことが残念でした。お詫びにはチョコレートの提供を受けました。 また浴室の木のドアの立て付けが悪く、開けにくく、きちんと閉まらなかった。
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The renovations should not be during working hours

The hotel is quite luxury😍. The staffs are very friendly . Polite. Good services . My family members are very happy . And I will stay there again✔️
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족스러운 호텔, 적극 추천!!!

중심지에 있어 주변 쇼핑, 관광지로 이동이 편리함. 조식이 만족스러움. (아침메뉴 별도 선택 가능)
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good service

very good service and location.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Bao Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
卧室的燈控制很不順暢,其他不錯
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Juta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stay for 1 night for out Anniversary, 1st the gave us room facing the construction so later on i ask them if it possible to change room, and they move us to a better view room..with the help of the manager Mr. Alan (if i’m not mistaken). Our butler ms. Ruri also help me made a reservation for our dinner, and when they found out i’m on my wedding anniversary.. they also gave us a small tiramisu cake to the room..and the breakfast was superb, they also have a la carte menu for us to order beside the buffet, the menu it self different from what we have on buffet.. my husband had a lobster benedict for breakfast and it was so delicious made by chef candra.. we also serve by the helpful mr shekyu that made our breakfast very enjoyable.. fells like we have our own butler ... definitely will be back again.. with the kids .. thank You Hotel Keraton.. keep up the good work
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel Very nice recepsionis Luxry hotel.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location. Staff were all very fast, helpful, and courteous. Toiletries by Byredo was great. There's a Bose sound system in the room which can go pretty loud. TV quality was not very good though.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

yohan

Liked: Cleanliness, staff & service, room comfort

만족

만족스러웠음
Stayed 1 night in Dec 2018
Verified

8/10 Good

Chia Huang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
elegant and luxurious hotel,very convenient to nearby shopping mall
Stayed 2 nights in Jul 2018
Verified

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Had to change room 3 times, once the airconditioning not working otger included noise and mosquitos inside the room. Not acceptable for a 5 star.
Stayed 6 nights in Nov 2018
Verified

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お風呂の浴槽が汚かった
Stayed 1 night in Nov 2018