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Keraton at The Plaza, a Luxury Collection Hotel, Jakarta

5.0 out of 5.0

Recent guest reviews

I fully recommend this hotel for either business or pleasure trip. Really enjoy the lounge facilities as you are really pampered with unlimited choices of menu whether its for heavy or dessert cravings. Service is really friendly, our butler go all out in helping us with our needs. This is one trip that we are willing to come back to!

I stayed at the executive suite room over the weekens. I must say, its worth every penny. The room was super spacious, not to mention the all day dining complementary. Food also marvelous. I would love to stay here in again in the future!

very luxury room with excellent service throughiut our recent stay. The location also very convenient next to Plaza Indonesia & Grand Indonesia where you kind many choices of good food and activities for family holiday

Amidst the hustle and bustle of busy Jakarta, this hotel is a tranquil oasis of luxury and refined service. Location couldn't be better, on top of Plaza Indonesia shopping mall (all your favourite luxury brands) and within the commercial CBD. Rooms were modern highlighted with Javanese traditional accents. Service was intuitive and non-invasive, with charm and friendly advise. By definition, it is a true intimate luxury boutique hotel.

This luxury hotel has everything you can possibly need to make your time in Jakarta memorable: Large, clean rooms overlooking the city with all the amenities and comfort you need. And if you need anything more at all, the butler service is right at hand. A personal (personalized), welcoming treatment, a spa and pool, a really well equipped fitness center and a fantastic restaurant. Feast on the amazing breakfast, extend your stay to try the Sunday brunch, or just end a busy day with that one last cocktail! Time to spare? The hotel has a direct access to one of the finest malls in town. Note: the airport pick up service is worth your while to save precious time. A heartfelt "Terima kasih" to the whole staff of the Keraton!!!!

Stayed here for 4 nights and loved every minute of it. From check in to check out, the experience was delightful and the service was impeccable. My room was terrific - big and spacious with high ceilings, an exteremely comfortable bed, floor to ceiling windows and all the electroni ammenities one needs (including a monitor to plug your laptop into). As a platinum SPG member, I was given access to the lounge which was phenomenal. Terrific food and terrific drinks - all complimentary. The breakfast buffet was also great although on the weekends, you need to get there early as the food options become limited towards the end of breakfast at 10:30am. Outside of that, the buffet was exceptional with a la carte and buffet items both. The gym had all of the equipment needed including 3 treadmills. The only bummer here was that the air conditioning wasn't working all 4 days as they awaited replacement parts. The temperature was about 90 degrees F inside with only one fan. The concierge was incredibly helpful with everything, including helping with SIM cards for our phones. Of course, they helped with everything else as well. The hotel is ideally located in an upscale shopping district. In fact, it is attached to Plaza Indonesia, one of the best malls there. There are plenty of taxis and Grab motobikes outsides if you want to venture elsewhere, which we did frequently. There are also plenty of great restaurants in the mall and walking distance from the hotel. Overall, this was incredible value and I'll definitely stay here again when I return to Jakarta.

The second visit to Keraton at the Plaza, the luxury collection. A very warm welcome, with complimentary and sweet drinks and cakes. The spacious room and excellent city view. I left hotel early morning and they prepared a package of breakfast. It was really another wonderful stay (I stayed here in Nov).

Keraton at the Plaza still be my number 1 hotel in Jakarta. Went there for several times and the experience always been satisfactory. The room is spacious with a modern interior. Some details of the room (standard room): 1. International socket for electricity and usb slot for mobile charging. 2. Working table with private small tv beside the main TV, and a BOSE sound system. 3. Mini Bar, Water Boiler, and a coffee machine 4. Separate Bath Tub and Shower room 5. His and Her Bathroom Sinks

The is a new and luxury grade hotel. Service was very good and staff certainly tried hard to please. It has three outstanding qualities: 1. The perfect location: centrally located and connected to the buzzing Plaza Indonesia mall. This provides an abundant of food and shopping options without needing to traveling through the terrible Jakarta traffic. 2. Amazing room: modern, spacious(65 sqm and above) and very well appointed. 3. The club lounge offers a comprehensive menu of order to cook meal and a full bar FOC from 10am to 10pm. I had a very pleasant stay.

One of the best hotel that I had stayed in among all my travels. Right from the check in, all the way to the large size of the rooms, the amenities, the Butler service (which can be accessed using Whatsapp!), nice surprises (topping up of more bottled water in the evening and 2 complimentary cupcakes on my table!), and excellent breakfast... i am just too spoilt! Too bad i was on a business trip and could not enjoy other aspects of the hotel more!

Jl MH Thamrin Kav 15 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Central Jakarta, Keraton at The Plaza, a Luxury Collection Hotel, Jakarta is within a 5-minute walk of Plaza Indonesia and within 15 minutes of other popular attractions like Bundaran Hi. This 140-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool. Centrally located in Jakarta, the hotel is also a short walk from Grand Indonesia Shopping Mall and Welcome Statue.


Dining

Enjoy dining at one of 2 onsite restaurants including Bengawan, which specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or 2 coffee shops/cafés. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10:30 AM.


Rooms

All 140 soundproofed accommodations feature sitting areas. 42-inch plasma TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. IPod docks, sofa beds, and refrigerators are other standard amenities.


Property features

At Keraton at The Plaza, a Luxury Collection Hotel, Jakarta, guests enjoy a full-service spa, a nightclub, and an indoor pool. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for USD 60 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a sauna, and free WiFi in public areas.

Room options

Executive Club Room

King 1 | Sleeps 3

Keraton Suite

King 1 | Sleeps 3

Executive Suite

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 578 reviews