InterContinental Jakarta Pondok Indah by IHG

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Interior
Point of interest
Restaurant
Outdoor pool, open 6:00 AM to 9:00 AM, cabanas (surcharge)
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Jl Metro Pondok Indah Kav Iv Ta, Jakarta, ID, 12310
  • Place, Pondok Indah Golf and Country Club
    ‪14 min walk‬
  • Place, Pondok Indah Water Park
    ‪14 min walk‬
  • Place, Pondok Indah Mall
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪44 min drive‬

Room options

Suite, 1 King Bed (Ambassador)

  • City view
  • 1464 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Suite, 1 King Bed, Club Lounge Access (High Floor)

  • City view
  • 936 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed (High Floor)

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Room, 2 Twin Beds, Club Lounge Access

  • City view
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Classic Room, 2 Twin Beds (High Floor)

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Suite, 1 King Bed, Club Lounge Access

  • City view
  • 958 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Presidential Suite, 1 King Bed

  • City view
  • 2174 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

Classic Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Classic Room, 1 King Bed, Balcony

  • City view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed, Corner

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 1 King Bed, Accessible

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Classic Room, 2 Twin Beds

  • City view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Premium Room, 1 King Bed, Club Lounge Access (Top Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Premium Room, 2 Twin Beds, Club Lounge Access (Top Floor)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Suite, 1 King Bed, Club Lounge Access (Top Floor)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Jakarta

Located in Kebayoran Lama within a short walk of Pondok Indah Mall, InterContinental Jakarta Pondok Indah by IHG is within a mile (2 km) of other popular sights such as Pondok Indah Golf and Country Club. This 311-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a water park, and 3 restaurants. It's connected to the convention center in central Jakarta, and a short drive from Blok M Square and Gelora Bung Karno Stadium.

What's nearby

  • Pondok Indah Golf and Country Club - 14 min walk - 0.8 miles
  • Pondok Indah Water Park - 14 min walk - 0.8 miles
  • Pondok Indah Mall - 16 min walk - 0.9 miles
  • Poins Mall - 10 min drive - 1.8 miles
  • Nusantara Eye Clinic - 12 min drive - 1.6 miles

Getting around

  • Lebak Bulus Grab Station - 3 min drive
  • Jakarta Kebayoran Station - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 48 min drive

Restaurants

  • ‪Gandy's Steak @ Apartemen Golf Pondok Indah - ‬9 min walk
  • ‪Excelso Coffee Street Gallery Pondok Indah Mall - ‬11 min walk
  • ‪Simetri Coffee Roasters Pondok Indah - ‬10 min walk
  • ‪sandwich at Foodhall PIM2 - ‬6 min walk
  • ‪Torigami Sushi - ‬8 min walk

About this property

InterContinental Jakarta Pondok Indah by IHG

Guests of InterContinental Jakarta Pondok Indah by IHG have access to a full-service spa, a water park, and an outdoor pool. Onsite parking is available, both free self and paid valet parking (USD 150000 per day)—also useful is an airport shuttle (available 24 hours) for USD 62 per person one-way. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a lazy river, a children's pool, and a gym.
55-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. MP3 docks, minibars, and espresso makers are also available.
A health club and a water park (surcharge) with a lazy river and waterslides are featured at the hotel. 4 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include sports massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site
  • Valet parking on site (USD 150,000 per day)
  • Extended parking on site (USD 60,000 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 338,800 for adults and USD 169,392 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Sugar and Spice
  • The Lounge

Things to do

  • 24-hour gym
  • 4 hot tubs
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Lazy river
  • Library
  • Outdoor pool
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,471 square feet of space)

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Guest room or club lounge]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 6 kids stay free when using existing bedding
  • Rollaway/extra beds are available for USD 45.0 per night

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • New Year's Day gala dinner fee
  • Christmas Day gala dinner fee
  • Christmas Eve gala dinner fee
  • Valentine's Day gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 338800 for adults and USD 169392 for children
  • Airport shuttle fee: USD 62 per person (one-way)
  • Airport shuttle fee per child: USD 62 (one-way)
  • Valet parking fee: USD 150000 per day
  • Extended parking fee: USD 60000 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? For a fee, this property offers valet parking, along with extended parking.
Property Registration Number 9120005231551

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 9:00 AM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory Christmas Day gala dinner on December 25 is included in the total price shown.
  • A charge for a mandatory Christmas Eve gala dinner on December 24 is included in the total price shown.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • A charge for a mandatory New Year's Day gala dinner on January 1 is included in the total price shown.
  • A charge for a mandatory Valentine's Day gala dinner on February 14 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • Free in-room WiFi has a 4-device limit.

Property is also known as

InterContinental Jakarta Pondok Indah Hotel
InterContinental Pondok Indah Hotel
InterContinental Pondok Indah
InterContinental Jakarta Pondok Indah
InterContinental Jakarta Pondok Indah by IHG Hotel
InterContinental Jakarta Pondok Indah an IHG Hotel
InterContinental Jakarta Pondok Indah by IHG Jakarta
InterContinental Jakarta Pondok Indah by IHG Hotel Jakarta

Frequently asked questions

Is a free cancellation option available at InterContinental Jakarta Pondok Indah by IHG?

InterContinental Jakarta Pondok Indah by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at InterContinental Jakarta Pondok Indah by IHG?

As of Jun 27, 2026, prices found for a 1-night stay for 2 adults at InterContinental Jakarta Pondok Indah by IHG on Jul 2, 2026 start from $168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of InterContinental Jakarta Pondok Indah by IHG?

This hotel is situated in Kebayoran Lama within a short 14-minute walk of Pondok Indah Mall. You'll also find Blok M Square and Senayan City within a short drive.

Is there parking available at InterContinental Jakarta Pondok Indah by IHG?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 150,000 per day. Though parking is limited parking, wheelchair-accessible van parking is also available.

Is a spa located at InterContinental Jakarta Pondok Indah by IHG?

There is a full-service spa available for guests to enjoy and services include Thai massages, sports massages, body wraps, and reflexology.

Does InterContinental Jakarta Pondok Indah by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and in-room massages at this hotel.

Does InterContinental Jakarta Pondok Indah by IHG include a casino?

No, InterContinental Jakarta Pondok Indah by IHG doesn't have a casino.

Will I find an indoor pool at InterContinental Jakarta Pondok Indah by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 4 hot tubs. Guests have pool access between 6:00 AM and 9:00 AM.

Is InterContinental Jakarta Pondok Indah by IHG a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as 3 restaurants and an outdoor pool.

Are there hot tubs at InterContinental Jakarta Pondok Indah by IHG?

No, but this hotel does have a sauna.

Does InterContinental Jakarta Pondok Indah by IHG have a restaurant that serves breakfast?

Yes, InterContinental Jakarta Pondok Indah by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will InterContinental Jakarta Pondok Indah by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at InterContinental Jakarta Pondok Indah by IHG.

Are there connecting rooms at InterContinental Jakarta Pondok Indah by IHG?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How far is the airport from InterContinental Jakarta Pondok Indah by IHG?

The closest major airport to InterContinental Jakarta Pondok Indah by IHG is Halim Perdanakusuma Intl. Airport (HLP), which is 15.2 mi away (44 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 21.6 mi away (48-minute drive).

Are there rooms with balconies at InterContinental Jakarta Pondok Indah by IHG?

Yes, some guestrooms at InterContinental Jakarta Pondok Indah by IHG offer a balcony and may feature city views.

Does InterContinental Jakarta Pondok Indah by IHG offer wedding services?

Take advantage of the wedding venue at InterContinental Jakarta Pondok Indah by IHG if you plan to say "I do" during your trip.

InterContinental Jakarta Pondok Indah by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 188 out of 224 reviews
Rating 8 - Good. 25 out of 224 reviews
Rating 6 - Okay. 10 out of 224 reviews
Rating 4 - Poor. 0 out of 224 reviews
Rating 2 - Terrible. 1 out of 224 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Adryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT OVERALL STAY HERE
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Susi

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay with family room clean and staff friendly
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast was good a lot of variety foods and staff so friendly!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ping chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is convenient and service is great!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
The customer service at checkin was exceptional.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, room comfort
Clean room, great breakfast, super helpful Concierge
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
All staff Sugar and Spice especially Pak Kurniawan, kind, friendly, helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and very top notch service and well trained staff and good buffet
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by the quality of this hotel.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Haliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel to stay in.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Zaki

Staff was amazing
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Laelatullisa

Liked: Cleanliness, amenities
This hotel is very nice and luxurious with all the staff being responsive and very helpful.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Best service ever from beginning to end! Very warm welcome and friendly service during check in as well as during the entire stay. Everything was excellent from the beautiful, clean room to the popular and generous breakfast buffet. Highly recommended!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very professional and always provide a very good service. The breakfast is very nice with lots of options. The hotel is very well located and it's very handy being able to walk directly into the mall.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and very clean hotel
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay for family with kids easy access to the mall. Best breakfast and the staff were very friendly and professional. We really enjoyed our holiday. Looking forward to staying there again.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Aliyakim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mubarak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location and clean
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and hospitality were excellent! Since the hotel was also connected to the mall, it was easy for us to find dining options and shopping.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Jakarta
Stayed 15 nights in Jul 2024
Verified

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service for staff and Duty mamage Mr Suleman
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was really friendly and helpful, room was great and having bath tub to soak in was wonderful. The little treats provided by the hotel were also greatly appreciated.
Stayed 13 nights in Sep 2024
Verified

10/10 Excellent

Geliga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars and 5 words: The best hotel in Jakarta
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and their attentiveness towards guests was top notch. Property was in excellent condition and being attached to the shopping center was very convenient.
Stayed 1 night in Jul 2024