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ibis Jakarta Mangga Dua Hotel and Apartment

3.0 out of 5.0

Recent guest reviews

Cheap, very cheap rooms and it's purely just that. Checkin is fast, enter the room, everything is clean, neat and basically, that's it. A nice place to just sleep for a night without any other things. It's not outside posh malls and not at the main road. To go anywhere, you will need to arrange for taxi or Grab. Oh... Do bring your own toothbrush !

I was in business trip and my company booked this hotel for me. The room is awesome, and the staff very welcoming me. Most suprising me when they sent me cake for my birthday, this was precious unforgettable moment for me. Thank you for the hospitaly. Definately will come back to this hotel again.

this is a old hotel which i'm not comfortable with. but if you want to go to Mangga Dua, this is the nearest hotel from that. you can walk, and across the street. clean and good staff too 👍🏻 at night in front of the hotel, there is a night market.

good room, nice view, cool AC,quite room, higher floor, friendly staff, high speed wi-fi, comfy bed, spacious room. large bed, i love staying there . gonna go back there for sure if i ever visit jakarta again

Plus : 1. clean 2. comfortable 3. neat 4. secure 5. smoking room 6. Fast internet access 7. Very pleasant for Receptions Minus : 1. soap and shampoo are not separate 2. facilities toothbrush, slippers only 1 in room Location : 1. Very excellence for shopping - electronics or any kind of clothes or Garments *Very Closed to Pasar Pagi mangga dua 2. Very Closed to Pangeran Jayakarta Station and you can go to Bogor, MONAS, by the Train Commuter *walk from the hotel to Station about 5 minutes to the south of the hotel

We had a bad experience trying to walk on our own in the neighborhood, so I'd suggest to use the taxis at the entrance. Other than that, the rooms are kept clean, they aren't huge but large enough; bathrooms OK; staff will make an effort to overcome their difficulties with English; food is quite good. The carpets on the floor hallways could use changing, as it is also apparent that the air conditioning system will take an important investment before it's back on track.

The pros: - This hotel is very strategically located in Mangga Dua area, exactly across Pasar Pagi Mangga Dua, just in very near walking distance. There is Blue Bird taxi pool in front of the lobby, so it is easy to go anywhere. - The room is large and spacious compared with other Ibis hotels, with Ibis Sweet Bed and new design standard. The linens are clean, crisp, and white. Although the hotel is old, the room has just been renovated and new. - There is beverage cooler in room, but that is not a freezer or fridge. The lowest temperature is around 12-15C. - The bathroom is large, old style Ibis bathroom, but the water is clean and the shower is good (in terms of water pressure and temperature). - The view from room is very good, especially city view, with trains passing in the foreground. - The breakfast is large and varied, although mostly local menu. They also provide continental breakfast in limited amount. - They have a Le Club Accor Hotel priority floor, which shows they have an intention to treat loyal guests differently, although I don't know or feel which privileges or priorities they put on that floor. - They provide free local newspaper (Jawa Pos) everyday in the lobby. - The average rate is cheap enough for its class and the benefits included, but in peak season can be quite expensive. - And oh, they have large fluffy sofa in the room, which I like very much. The cons: - When I checked in (around 2 PM), the room was ready except the towels. The receptionist said the towels would be ready soon, but until 5.10 PM they never came until I contacted front desk. - The telephone in the room has very low sound, almost unheard. At first I thought it was off. - The lights was off at least 2 times during my stay. It took almost 1 minutes to turn the light on again. - I was disturbed by the sound of children next door playing and slamming door, and something like room maintenance in the middle of the night. - They put a lot of mosquitos in breakfast room and they feasted on me. Maybe they was there to keep the guests away, to prevent them from eating too much. - The air conditioner is not powerful. It take long time to cool the room. Eventually it reach comfortable temperature but not cool enough, perhaps only 22-23C. - The wifi is good but they went off several times. It is also very localized, so when going to breakfast room or other floor it will be disconnected and you will need to connect to other wifi in that floor or area.

Iverall the hotel and room are nice and clean. I would suggest for slightly more lighting though as the room is a little too dim.. a stand lamp would be sufficient. Would stay again and it is value for the money i paid.

- very comfortable and near to Pasar Pagi Magga Dua - nice to stay with family and friends - the food have to upgrade - staff are very helpfull and polite - good condition and easy to go anyway by taxi and other public transport

Be ready for multiple surprises. Room is a bit dated and could do with a facelift. Discovered that there was no in room safe and no in room refrigerator. All the cabinets where they were supposed to be, was empty. While unpacking toiletries, my wife pointed out that there was no space to place toiletries in the bathroom. Sink area did not have a shelf. Just the sink and 2 small ledges. The room had no mirrors other than that at the bathroom and where the coffee machine was located. No way for ladies to put on their make up while seated. On check out, we asked about the lack of fridge and safe box and were informed that fridges were a rentable item and they had safe boxes in the lobby. In room signages informing us of the same would have helped. Bathroom in the room desperately needs to be renovated. Water stains on the door and tiles. Sounds from corridor can be heard clearly. Not a good thing when you have neighbours coming back late at night. The room did have a sign saying that the hotel was committed to helping guests resolve any problems they had with the room within 15 minutes. As I have a bad back, and require mattresses that are hard, we used this service to ask how they could resolve the problem of their room mattress being soft. They offered another room, and invited me to check it our before moving our bags. Mattress felt the same so we did not end up moving rooms. We were impressed though that they did attend to our problem within the 15 minutes. I have stayed at Accor hotels in Jakarta before and this was one of the worst. The staff do try their best to meet your needs though and I have to give them marks for trying. Other than that, close by to Mangga Dua mall.

Jalan Pangeran Jayakarta 73 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Business center

Located in Old Jakarta, ibis Jakarta Mangga Dua Hotel and Apartment is a leisurely stroll from sights such as Museum Bank Indonesia and Plaza Glodok. This 3-star apartment has 204 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking. National Monument and Jakarta Cathedral are also nearby.


Enjoy a bite to eat at the apartment's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Start your day off with breakfast, available for a fee.


The 204 apartments are air-conditioned and have an array of amenities, including coffee makers, free bottled water, and safes. TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Phones, ironing boards, and desks are also available.

Property features

Guests of ibis Jakarta Mangga Dua Hotel and Apartment enjoy access to free WiFi in public areas, 5 meeting rooms, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area and laundry facilities.

Room options

Standard Room, 1 Queen Bed

Queen 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

52% of guests recommend this hotel

Total of 363 reviews