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Hotel Santika Premiere ICE - BSD City

3.5 star property

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Photo gallery for Hotel Santika Premiere ICE - BSD City

Breakfast, lunch and dinner served
A modern restaurant with a clean, organized layout, featuring blue chairs and wooden tables, large windows offering a view of the outdoors.
A multi-story hotel with a modern design, featuring a large entrance and a well-lit facade.
A person in a swimming pool with clear water and a visible pool edge.
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339
  • Place, Aeon Mall BSD City
    ‪16 min walk‬
  • Place, Quantis Club
    ‪2 min drive‬
  • Place, QBig BSD City
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive King Suite

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Executive King Suite

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Suite King

Bathroom | Shower, free toiletries, hair dryer, slippers

Premier Suite King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Deluxe Room, 1 King bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite Room, 1 King bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Executive Suite Room, 1 King bed

  • City view
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite Room, 1 King bed

A hotel room with a large bed, a desk, a chair, and a television on the wall.

Premier Suite Room, 1 King bed

  • City view
  • 689 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Single bed

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Deluxe Room, 2 Single bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 2 Single bed

A hotel room with two beds, a desk, a TV, and a large window with curtains.

Premier Room, 2 Single bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premier Room, 1 King bed

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Premier Room, 1 King bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Pagedangan

Located in Bumi Serpong Damai, Hotel Santika Premiere ICE - BSD City is adjacent to Indonesia Convention Exhibition (ICE) - BSD City and a short stroll from Quantis Club. This 285-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Aeon Mall BSD City - 16 min walk - 0.9 miles
  • Indonesia Convention Exhibition (ICE) - BSD City - 1 min drive - 0.1 miles
  • Quantis Club - 2 min drive - 0.7 miles
  • QBig BSD City - 3 min drive - 2.0 miles
  • ITC BSD - 6 min drive - 4.4 miles

Getting around

  • Legok Cisauk Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Hygge - ‬13 min walk
  • ‪Tumbler Artisan Roastery - ‬6 min walk
  • ‪N.O.B ICE BSD - ‬7 min walk
  • ‪Bakmi GM - ‬18 min walk
  • ‪Kantin Myra - ‬4 min walk

About this property

Hotel Santika Premiere ICE - BSD City

Hotel Santika Premiere ICE - BSD City features free WiFi in public areas, meeting rooms, and free newspapers. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms offer free toiletries, bidets, and slippers. Other standard amenities include electric kettles, free newspapers, and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mandalika Cafe

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan

Frequently asked questions

Is free cancellation available at Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Santika Premiere ICE - BSD City?

This hotel is situated in Bumi Serpong Damai within a short 17-minute walk of Aeon Mall BSD City and also 14 minutes on foot from Quantis Club. You'll also find QBig BSD City and ITC BSD within a short drive.

Will I be able to park at Hotel Santika Premiere ICE - BSD City?

Yes, valet and self parking are offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Is there a spa available at Hotel Santika Premiere ICE - BSD City?

Spa services at the hotel include massages.

Does Hotel Santika Premiere ICE - BSD City feature a casino on the premises?

No, Hotel Santika Premiere ICE - BSD City doesn't have a casino.

Will I find an indoor pool at Hotel Santika Premiere ICE - BSD City?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Santika Premiere ICE - BSD City?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and 2 bars/lounges.

Does Hotel Santika Premiere ICE - BSD City have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Santika Premiere ICE - BSD City have a restaurant with a breakfast menu?

Yes, Hotel Santika Premiere ICE - BSD City serves breakfast for a surcharge at Mandalika Cafe.

Will Hotel Santika Premiere ICE - BSD City allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Santika Premiere ICE - BSD City.

Does Hotel Santika Premiere ICE - BSD City have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Santika Premiere ICE - BSD City?

The closest major airport to Hotel Santika Premiere ICE - BSD City is Soekarno-Hatta Intl. Airport (CGK), which is 25 mi away (40 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is around 17.4 mi away.

Can I book a room with a balcony at Hotel Santika Premiere ICE - BSD City?

No, you won't find guestrooms with balconies at Hotel Santika Premiere ICE - BSD City.

Hotel Santika Premiere ICE - BSD City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 40 out of 131 reviews
Rating 8 - Good. 58 out of 131 reviews
Rating 6 - Okay. 21 out of 131 reviews
Rating 4 - Poor. 8 out of 131 reviews
Rating 2 - Terrible. 4 out of 131 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Desy

Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our conference opposite and wonderful staff
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Philip

Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Yohanes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great great breakfast!

Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Ajeng

Liked: Property conditions & facilities

Pillow problem

Overall it was okay. But when i stayed there I was 8 months pregnant so sleeping time would be "hard time". The pillows at my room were so hard and not comfortable for me. Maybe you could give special pillow option like some other hotel tp provide comfortness for every guest.
Verified

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
ありがとうまた来ます！
Stayed 4 nights in Nov 2025
Verified

4/10 Poor

Shohei

ホテルの客が、コンサートの関連の宿泊で、ホテル廊下及びエレベーターの待合所での騒ぎが、うるさいです。あと、外からの騒音がガンガン入って来ます。あと、シャワーのみでバスタブありません。300mlビール高いです。1本1,100円。うーん、緊急以外は、避けるべきホテルです
Stayed 2 nights in Nov 2025
Verified

8/10 Good

KENICHI

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフが親切でした。 ただし、コンビニが歩いていける距離にないのが不便でした。
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルだった。
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
素晴らしいホテルまた行きたい
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

hyoungsoo

Liked: Staff & service, property conditions & facilities

친절 사원

먼저 처음 묵는 호텔로 체크인 하고..첫날 방을 두번이나 바꿀 정도로 외부와 방음, 차음이 심각했는데.. 하루 하루 지나면서 직원들이 많이 친절 해서...여러불편함 점이 있었지만 잘 지내고 왔다. 많은 직원들이 친절 했지만 그중 돋보이는 직원들을 적고 싶다. 매니저 Hedi 와 식당 직원 Airin , Fifi , Zahra 이상 적고 싶다. 다음에 와도 여기를 묵고 싶다. 제안하고 싶은게 있는데..내가 묵고 있었던 룸에 바퀴벌레가 제법 눈에 띄었고..호텔은 전반적으로 외부 소음에 취약했다. 특히 전시장 쪽은 외부 에어컨 기계소음 이 많이 느꼈고 호텔 외벽이 전부 철제로 둘러쌓여서 시야가 가린건 설계상 많이 아쉬웠다. 무슨 감옥에 갇혀 있는 느낌 ? 옥상도 마찬가지로 리노베이션이 필요 할것 같다. 그중에서도 가장 중요한것은 역시 사람.. 직원들이 정말 친절 했다. 기억에 많이 남을 것 같다
Stayed 5 nights in Sep 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for staycation

overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Stayed 1 night in Nov 2021
Verified

4/10 Poor

richard

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Need do some works

The service slow, the faucet keep broken and the worst is found stone at my food
Stayed 1 night in Sep 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait haut de gamme

Au top
Stayed 4 nights in Mar 2020
Verified

8/10 Good

Yunita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pleasant. The security at the basement always nice and have a good attitude
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Deric

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
行は空港からブルバードで300000IDR、帰りはホテルのチャーターで350000IDRで往復できました。
Stayed 3 nights in Nov 2019
Verified

6/10 Okay

Amir

Liked: Cleanliness, room comfort

Nice hotel but terrible service

The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Thanks

Disliked: Staff & service, property conditions & facilities
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & super convenient!

Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Humairah

Liked: Cleanliness, staff & service, room comfort

A pretty decent hotel

There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Devane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with best food

there are 2 santika hotel in this. dont mixed up. This one is at convention center
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Stayed 5 nights in Apr 2019

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