Hotel Santika Premiere ICE - BSD City

3.5 star property
Hotel in Pagedangan with free valet parking and area shuttle service

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Photo gallery for Hotel Santika Premiere ICE - BSD City

Front of property
Exterior detail
2 bars/lounges
2 bars/lounges
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
Jl. BSD Grand Boulevard, BSD City, Pagedangan, Banten, 15339
  • Place, Aeon Mall BSD City
    ‪13 min walk‬
  • Place, Quantis Club
    ‪19 min walk‬
  • Place, QBig BSD City
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪28 min drive‬

Room options

Deluxe Room, 1 King bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite Room, 1 King bed

  • 474 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Suite Room, 1 King bed

  • 689 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 2 Single bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 King bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Premiere Suite

  • Sleeps 2

Premiere Twin Room

  • Sleeps 2

Premiere King Room

  • Sleeps 2

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About the neighborhood

Pagedangan

Located in Bumi Serpong Damai, Hotel Santika Premiere ICE - BSD City is adjacent to Indonesia Convention Exhibition (ICE) - BSD City and a short stroll from Quantis Club. This 285-room, 3.5-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Aeon Mall BSD City - 13 min walk - 0.7 miles
  • Quantis Club - 19 min walk - 1.0 mile
  • QBig BSD City - 3 min drive - 1.4 miles
  • The Breeze Shopping Center - 3 min drive - 1.6 miles
  • BSD Xtreme Park - 3 min drive - 1.8 miles

Getting around

  • Legok Cisauk Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 40 min drive

Restaurants

  • ‪Kantin Myra - ‬4 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Kopi Nako - ‬11 min walk
  • ‪Hygge - ‬13 min walk
  • ‪Bakmi GM - ‬18 min walk

About this property

Hotel Santika Premiere ICE - BSD City

Hotel in Pagedangan with free valet parking and area shuttle service
Hotel Santika Premiere ICE - BSD City features free WiFi in public areas, meeting rooms, and free newspapers. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 350000 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms offer free toiletries, slippers, and bidets. Other standard amenities include electric kettles, free newspapers, and safes.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 10 km
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Mandalika Cafe

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 350000.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 350000 per vehicle (one-way, maximum occupancy 5)
  • Rollaway bed fee: IDR 350000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2 PM—-11:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Hotel Santika Premiere ICE BSD City Legok
Santika Premiere ICE BSD City Legok
tika Premiere ICE BSD City Le
Santika Premiere Ice Bsd City
Hotel Santika Premiere ICE BSD City
Hotel Santika Premiere ICE - BSD City Hotel
Hotel Santika Premiere ICE - BSD City Pagedangan
Hotel Santika Premiere ICE BSD City CHSE Certified
Hotel Santika Premiere ICE - BSD City Hotel Pagedangan

Frequently asked questions

Is free cancellation available at Hotel Santika Premiere ICE - BSD City?

Hotel Santika Premiere ICE - BSD City provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Santika Premiere ICE - BSD City?

This hotel is situated in Bumi Serpong Damai within a short 17-minute walk of Aeon Mall BSD City and also 14 minutes on foot from Quantis Club. You'll also find QBig BSD City and TerasKota within a short drive.

Is there parking available at Hotel Santika Premiere ICE - BSD City?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Hotel Santika Premiere ICE - BSD City?

Spa services at the hotel include massages.

Does Hotel Santika Premiere ICE - BSD City feature a casino on the premises?

No, Hotel Santika Premiere ICE - BSD City doesn't have a casino.

Will I find an indoor pool at Hotel Santika Premiere ICE - BSD City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Santika Premiere ICE - BSD City?

Couples staying at this hotel will appreciate amenities like slippers as well as 2 bars and a restaurant.

Are there hot tubs at Hotel Santika Premiere ICE - BSD City?

No, there isn't a spa tub at this hotel.

Does Hotel Santika Premiere ICE - BSD City have a restaurant with a breakfast menu?

Yes, Hotel Santika Premiere ICE - BSD City serves breakfast for a surcharge at Mandalika Cafe.

Will Hotel Santika Premiere ICE - BSD City allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Santika Premiere ICE - BSD City.

Are there connecting rooms at Hotel Santika Premiere ICE - BSD City?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Santika Premiere ICE - BSD City?

The closest major airport to Hotel Santika Premiere ICE - BSD City is Soekarno-Hatta Intl. Airport (CGK), which is 25 mi away (40 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is around 17.4 mi away.

Are there rooms with balconies that I can book at Hotel Santika Premiere ICE - BSD City?

No, there aren't any guestrooms with balconies at Hotel Santika Premiere ICE - BSD City.

Reviews

Hotel Santika Premiere ICE - BSD City Reviews

8.0

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 38 out of 125 reviews
Rating 8 - Good. 55 out of 125 reviews
Rating 6 - Okay. 20 out of 125 reviews
Rating 4 - Poor. 8 out of 125 reviews
Rating 2 - Terrible. 4 out of 125 reviews

Reviews

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Philip

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be refurbished and maybe some western food choices , staff very professional and polite
Stayed 1 night in Jul 2023

10/10 Excellent

Marc, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our conference opposite and wonderful staff
Stayed 3 nights in Jul 2023

10/10 Excellent

Yohanes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great great breakfast!

Room was quiet. The view ICE BSD is great. However i enjoyed the breakfast the most! It is hearty, with big flavour instead of bland taste from international hotels
Stayed 1 night in Feb 2023

10/10 Excellent

Desy, Yagoona

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice place to stay
Stayed 1 night in Mar 2023

6/10 Okay

Hamza

Liked: Staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel for staycation

overall its a decent hotel, not great but worth the money. I enjoyed my staycaton in this hotel. will visit again
Stayed 1 night in Nov 2021

4/10 Poor

richard

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Need do some works

The service slow, the faucet keep broken and the worst is found stone at my food
Stayed 1 night in Sep 2021

6/10 Okay

Eugene

Stayed 1 night in Feb 2020

8/10 Good

Yunita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its pleasant. The security at the basement always nice and have a good attitude
Stayed 1 night in Dec 2019

10/10 Excellent

Veerasak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/10 Poor

Deric

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Housekeeping woke me up at 6am to retrieve the iron and ironing board which I borrow at 9pm the night before.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Ratnasari irawati

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Fransnila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Amir

Liked: Cleanliness, room comfort

Nice hotel but terrible service

The check-in was terrible, way way under staffed w all d guests frm convention checking out.
Stayed 1 night in Oct 2019

2/10 Terrible

Thanks, Canada

Disliked: Staff & service, property conditions & facilities
No wifi, smell of smoke everywhere and just lyes every time with a smile. Even the manager said he knows about how bad the wifi is just no one seems to care. Have me a free meal and it was bad, also the beer always bad beer. Worst hotel I have ever stayed at !
Stayed 2 nights in Sep 2019

8/10 Good

Em

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & super convenient!

Amazingly located and super convenient when attending events at ICE BSD! It makes a huge difference to have a clean and comfortable place to rest, shower and keep larger items safe (there is also a safe deposit box in the room). The only thing to note is the wash basin tap water smells in 912. The shower water is OK. There was also only one towel in the bathroom when the room is set up for two.
Stayed 1 night in Aug 2019

6/10 Okay

Humairah

Liked: Cleanliness, staff & service, room comfort

A pretty decent hotel

There were tremors and black-out in the area during our stay, so the hotel was fully packed with the residents from the nearby housing as the only the hotels and malls had electricity. Waited one hour for my request for an iron and an ironing board :( apart from that, the rooms were pretty specious and housekeeping was good. The breakfast spread was not too bad either. Had shuttle services to the really huge AEON mall which was about 7 minutes drive. The frequency is 2 hours apart though. Could make do with more frequent trips.
Stayed 3 nights in Aug 2019

8/10 Good

Devane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing fancy but no complaints.. What I expected of a convention centre hotel. There is a convenience store in the basement of ICE just outside the hotel and AEON mall is a 5-minute Grab/GoJek ride away
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I feel at home in this hotel, the staff are wonderful and warm and they help you at a moment's notice, the food is magnificent....especially the bubur ayam and they even have jamu
Stayed 1 night in Jun 2019

10/10 Excellent

sudarsono

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with best food

there are 2 santika hotel in this. dont mixed up. This one is at convention center
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
In general, the staff were very obliging and friendly, and the food, in particular the breakfast was extensive and of a good standard. However, the rooms are dark and musty and there is rising damp everywhere. If the exhaust fan isn't on in the bathroom all night, there is a terrible smell in the morning. I got very sick while I was there and the rising damp did not help. One more thing: the Alaya Spa is not a spa. It is a noisy reception area with the television fully blaring. I had a massage there and I was taken into the tiniest room possible. The massage therapist was ok and very sweet but her technique was amateur and I had to ask her to turn the full, flourescent light off which was on most of the time. Next door, a bunch of people were laughing and talking loudly and there was no music to drown it out. Overall, probably the worst massage experience I've ever had.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
I don’t like the towels. They should have looked whiter. I don’t like the smell in the room. Apart from that, they were all good.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location, just next to ICE BSD which make it very convenient if you have to attend some events there
Stayed 1 night in Apr 2019