Hotel Indonesia Kempinski Jakarta5.0 out of 5.0
Recent guest reviews
During my stay in Jan & Feb 2017, Novie and Deka provided excellent service to me by helping me order cakes from Mayasari and getting them delivered to the hotel for me. They followed up on the orders throughout until I received them. Keep up the excellent service!
Very nice room with amazing view to the historical monument and the huge bathroom. The executive lounge provide the excellent and professional service, special thanks to Ajeng and team. My husband and I really enjoy our stay in Jakarta :)
We stayed last weekend for 3N ( 24/2-27/2). The pool and gym were very good. The pool is nicely positioned to always get the sun. The hotel's location is terrific. Easy access to the upmarket shopping precinct near the bundaran. We live in Jakarta so it was a good break for us. The Exec Lounge was very good, with the exception perhaps of a male staff member last Sunday evening (26/2). We were almost totally ignored by him. No plates or glasses cleared (or topped up!). There was only about 3 or 4 people in the lounge at the peak. The previous days/nights in the Club had been terrific. Staff had been fantastic. The food is pretty good. In recent years we have stayed at the Fairmont, the Mulia, Pullman, Borobudur, Gran Mahakam, and the Shangri La. This hotel, although very old (historical) compares quite favourably with most of them. It is perhaps not quite as luxurious as the Fairmont, the Mulia or the Shangri-La. We got a good deal on the room so we can't complain about price and value.It is a good place to stay if you get a good rate.
Hotel is nice , located downtown JKT , got upgraded for free. Service is good , however reception is slow (check-in / check-out) , sometimes lots of people at the counter . It happened we called the reception twice from the room , but no answer . Rooms are large and very well furnished , large bathroom , breakfast is also good .
Great hotel with a fabulous location, internal access to grand Indonesia mall which one of the best in Jakarta, very nice breakfast buffet with different food variety from different cuisines, spacious rooms.
We stayed for a little over a week as a young family with a toddler. We had the grand deluxe room on the low rise (3rd floor) with a very spacious bathroom, great view of the fountain and plenty of sofas (two single seaters and a double seater), GI mall is literally next door (super convenient) and it is walking distance to PI mall. We could have had an extra bed fitted but it would have cramped the sleeping and living space plus our 2 years old rather sleep between us and we moved the double seater sofa right next to the bed to prevent falling and it worked fine. We didn't always make it to breakfast due to jet lag but when we did, breakfast spreads were always amazing! Bubur ayam is to die for. Our usual waiters were always on hand, attentive, friendly and kind, Mardy or Agi are both great. Mardy noticed I love spicy food and introduced me to sambal setan. Mindblowing sambal. Great with everything even the bubur ayam. They have a good sized kiddy played area right next to the Signature's restaurant which is another plus. The rooftop pools come in 2 sizes a medium sized and small sized pool. The reason I didn't rate the hotel as 5 stars is due to the noise disruptions. I think the Hotel can focus on soundproofing the room better to reduce the amount of noise from the traffic and even other rooms. Since Sunday is a car free day, the noises from the Main Street will start from 6 am. The occasional police car alarms blaring through the night can disrupt one from getting a good sleep especially if you are a light sleeper. We didn't ask to change room because we thought it would only be an occasional occurrence plus being overly exhausted with a sick toddler kept our mind busy. Also the lobby lounge doesn't have enough seating areas and quite hidden, the place itself looked rather nice but we didn't manage to give it a try because we went there twice and there was never a vacant space. We will definitely return for all it has to offer but perhaps request for a quieter room next time.
We stayed here for only one night and we booked when we just landed at Jakarta haha Frontdesk was very welcome since its 5star hotel sooo quiet normal for that kind of service Room was big modern bathroom and toilet Clean Extremely comfortable pillow and bed Great view!! What we love most was the breakfast! Many choices 😍😍 The other things was about connecting bridge to grand indonesia biggest shopping mall at Jakarta make us very easy! We love to stay here 😊
It was a great holiday in Indonesia, I like the hotel as it's very well located in the heart of the city, very nice breakfast buffet, many food variety, room size is nice, near by many shopping malls .
Before anything special thanks to / KARTIKA AND SETA when For the warm reception and working on customer-related problems of accommodation solution,Good location, excellent service, very good cleaner rooms, varied excellent breakfast
As a frequent business traveler I see a whole lot of hotels around the world. The Jakarta Kempinski must be the best I have ever staid in. Even ths standard rooms are impeccably clean and spacious, and very tastefully decorated. The roof top's swimming pool and bar are amazing. The choice at breakfast is unbelievable. But, most importantly, it is the staff's hospitality and friendliness that makes this hotel truly exceptional
Located in Central Jakarta within 2 miles (3 km) of National Monument, Hotel Indonesia Kempinski Jakarta is within a few miles (5 km) of other popular sights such as Jakarta Cathedral. This 289-room, 5-star hotel has 4 restaurants along with conveniences like a full-service spa and an outdoor pool. Centrally located in Jakarta, the hotel is also a short walk from Plaza Indonesia and Bundaran Hi.
There are ample dining options with 4 onsite restaurants, including Signatures, which specializes in international cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.
All of Hotel Indonesia Kempinski Jakarta's 289 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, laptop-compatible safes, and phones are other standard amenities.
Guests of Hotel Indonesia Kempinski Jakarta enjoy a full-service spa, an outdoor pool, and a health club. Onsite parking is available, both free self and paid valet parking (IDR 50000 per stay)—also useful is an airport shuttle during limited hours for IDR 887000 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 950 reviews