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Hotel Ciputra Jakarta

4.0 out of 5.0

Recent guest reviews

Very courteous & helpful staff, nice restaurants at 1st & 7th floor, strategic location; value for money. Enveloped by Ciputra Mall, having Pizza Hut on one side and Star Bucks Coffee on the other are additional plus points for the Hotel.

Recommended by friends, was old but we got a good room, food ok and service great. Pool area was fine. Shops below the hotel were also good. Hard to get to central Jakarta due to traffic. We were here in the wet so was flooded on one night out on the street. Not a resort hotel but a good stop over not too far from Airport and good if you need to shop.

Beyond my expectation, this hotel is better than I thought it was (I set my standard to the Ciputra Mall located just beside this hotel). Nice large room, very easy to find power sockets, nice bathroom with bathtub. Too bad, I couldn't find water spray on my water closet.

I wish I had more time to enjoy the room upgrade. Arrived at hotel and they informed me, that due to a large delegation that I had been upgraded to a suite! Not the worst news I had heard, but very grateful. The view was amazing from the 17th floor. The room was double size, with a king bed and a lounge/work area, Which was excellent. The staff at reception were attentive and friendly and ensured a quick check-in. The room was clean and comfortable, and very relaxing to be in. Had a business dinner in the restaurant downstairs which offered a variety of western and local dishes. Breakfast was a buffet with a mix, which was good also. Overall a very enjoyable stay.

This is a comfortable hotel at a price point lower than many chains. Lots of storage in the room if you need space for a longer visit. We were there only two nights and didn't spend much time in the hotel. Wish we had just stayed there and gone to the pool and mall instead of going to Taman Mimi. It wasn't so great and we spent hours in traffic. While not at the airport it is at least on that side of the city. We ended up getting a pizza in the room we were so tired. It was ok. The tub was wonderful for me. My husband didn't like it so much for a shower. We learned to use Grab to get rides cheaper than taxis. The guys at the hotel were not thrilled about it.

Located in a heart of West Jakarta. Attached with mall and surrounded with a great places and access, is a strength plus of this hotel. The weakness was they didn't have any shower jet at the closet. The bathtub was so slippery. I have to be careful of every step that i made. The wastafel water is stinky. I have to wait until 1 minute left until the wastafel water is clear. The city view and The banquet food was amazing. I love the taste. However i love the service of its staff. The sincerity and respond was a genuinely satisfied me. What a good and nice hotel

The hotel was good, but old --- however, well maintained. Quick notes for the weakness points; no toilet flush gun, the fridge didn't work, the bathroom lock was broken. Food was so-so. But overall, quite recommended to visit for a short business trip.

Room - the room was clean but the water seems to have some issue. the bed was spacious. Location - Excellent location as i can go to the mall in the building. Service - i would like to compliment their staff was very dedicated and courteous,. Mr Heru was a great front office manager who assisted me during my past stay, Food : if you go for their dinner buffet.. it was simply fabulous.

This hotel is strategically located, close to highway access although traffic is quite an issue in the area. Physically, the hotel and the room is clean and very well maintained. Swimming pool is enough to have a fun swim or just to breath some open air. As the hotel connected to a shopping mall makes it easy to find resaturants if youre lazy to drive further. One issue we had was during the checkin and check out. The counter was quite packed in both occasion, we had to wait about 10-15 mins. More over, when we check in at 2PM (exactly as their check in time regulation), the room was not ready and asked us to wait for 1 hour. Luckily i dont mind with smoking rooms, so that we went for that option, rather than waiting for non smoking room. other than that issue, service was alright.

It’s Old what else to say and a lot of ants on the bed depressing we didn’t use the swimming pool. It’s my travel agent fault choosing this hotel. Entrance is very high and they close the lights of the lobby in the evening maybe they save electric cost. I don’t know why they still rate this hotel as a four-star hotel.

Jalan Letnan Jendral S Parman Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Health club

Located in Grogol, Hotel Ciputra Jakarta is adjacent to Tarumanagara University and within a 10-minute stroll of Neo SOHO. This 336-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Also close to this Jakarta hotel are National Monument and Jakarta Cathedral.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


The 336 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and slippers. Safes, phones, and desks are also available.

Property features

Hotel Ciputra Jakarta features an outdoor pool, a children's pool, and a health club. Airport transportation is made easy with an airport shuttle for USD 30 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a sauna, free WiFi in public areas, and 17 meeting rooms.

Room options

Executive Queen - Free Laundry 2 PCS/Day

Queen 1 | Sleeps 3

Grand Deluxe Queen - Free Laundry 2 PCS/Day

Queen 1 | Sleeps 2

Deluxe Queen

Queen 1 | Sleeps 3

Executive Twin - Free Laundry 2 PCS/Day

Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 434 reviews