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Hotel Ciputra Jakarta

4.0 out of 5.0

Recent guest reviews

My family and I decided to do a staycation in Jakarta for our Anniversary and whilst I usually stay in Mandarin Oriental and similar hotels in Central, we decided this time to experience something new and indeed the Best decision taken! I booked last minute, a day before and quite particular on having a full anniversary setup prior to arrival which was swiftly responded via call and email. Upon arrival the show began with a personalized arrival/ check in experience in the Lobby with Heru the Front Office Manager, followed by a mesmerizing setup in the Suite with Rose petals and swans on the bed and bathtub filled with rose petals, bouquet of flowers for my wife and a lovely cake with a personalized card written. (I opted for the anniversary package as additional and definitely recommend anyone on special occasion to book and pay the nominal sum for an incredible setup)... Before settling in, the GM called personally and met him in the lobby and indeed affirmed the leadership makes the difference and indeed Michael (The GM) a true Hotelier from the heart and transpired across the property. In the evening we had a lovely private Anniversary dinner in the main restaurant and again the presence of Michael and the leadership team of Swiss Bell Hotel and the F&B team managed to WOW us once again... (note, definitely go for the Home Made ice cream, Michael recommended and over delivered on quality)... As a Hospitality Professional I am quite particular on service and quality and Michael and his Class A Team managed to go Over and Beyond! WELL DONE and shall return indeed.

Hotel has a Kindly staff, Good rooms area, Mall in the same building, Near to many other malls, Many restorants, Parkings, and easy arriving from international airport, or going to international airport.

Thanks to mr.joko s for his special treatment with the guest he’s always smiling in front of customers and he help everyone a lot , great man make my stay perfect so appreciate he’s work and excellent work for everyone

Stayed twice in the hotel, October 2017 and January 2018. The hotel has direct access to Citraland Mall next door. There is a big department store with plenty of F&B shops. This mall has been updated over the years to keep up with the competition next door: nearby Central Park and Soho malls. Citraland mall may not be the most luxurious and trendiest shopping mall in Jakarta, but it is more than adequate. Citraland mall is reminds me of Sengkang Mall and Waterway Point Mall (Punggol) in Singapore. Central Park and Soho malls are similar to ION on Orchard Rd and Marina Bay Sands Mall in Singapore. Citraland Mall has a top floor dedicated to children games and activities, such as bumper car rides which only costs about AUD $1.50 - a bargain. The hotel is modern with nicely appointed rooms. The breakfast buffet caters to both Western and Asian palates. Plenty of food selection to tickle the taste buds. This hotel is much more affordable compared to Pullman Hotel at Central Park next door, and is value for money. It only took us about 30 minutes to reach the airport by car on both occasions when we stayed in October 2017 and January 2018..

My wife and I stayed twice in the Hotel Ciputra on our way to and from Raja Ampat and enjoyed both visits immensely. The staff were extremely helpful and friendly -- a delight to interact with. One gentleman working in the dining area even remembered us from our first visit and was kind enough to ask how our stay in Raja Ampat had been! Our room was very comfortable, quite spacious, and clean. Breakfast and dinner buffets were excellent -- quite a wide selection of very tasty dishes. Ordering dinner from a menu was at times a little slow, but the food was always delicious. Nice location of the hotel as well (a short taxi ride to a number of Jakarta's downtown tourist sites), and it adjoined a multi-level mall that was interesting to explore. We would not hesitate at all to return to the Hotel Ciputra on our next visit to Jakarta!

We had an education event in the Ciputra hotel on March 2018, involving hundreds of students who wish to continue further education in Thailand. The staffs were so helpful, and handy in assisting our event. All the Ciputra staffs were polite and friendly. Super fantastic service! Nothing is impossible with Ciputra staffs around us. Even without asking, their sharp sense and initiation in managing events were extremely helpful and made our event a success. Looking forward to see the new face of Ciputra in the near future.

So far so good, good location for business surrounding area for what i am looking for the fair place to stay and easy to get food, next to shopping mall in the central Jakarta, not so far from airport

The Hotel is located an excellent part of the City as it is near to Ciputra Mall open to the Mall and you can enjoy it any time or go shopping . The hotel very near from the down town ( City Centre ) where you can go to visit any time by taxi , and also its fantastic location which near to airport , as it takes you to airport only 30 to 35 minuets .

Since i am a regular traveler to Indonesia , Ciputra Hotel in Jakarta became my favorite hotel ever since . I been to so many hotels in Jakarta , but i did not felt as confirtable as my home like Ciputra Hotel . The staff are very pleasant and welcoming you from the time of checking in to checking out , daily breakfast and variety of food provided are execellant and generous , size of room and beds are very confirtable and location is very convenant for shopping and entertements . Finally, the price is very reasonable to the other semilar hotels. A big thank you for all the staff of the hotel front desk especilly Mr Heru Mustapa and his staff who made our stay very enjoyable . Dr Anas T

it is very nice hotel, good location and very helpfull friendly staff every where you move in the was pleasant stay and i will come back again. and i recommend for friends when they visit jakarta.

Jalan Letnan Jendral S Parman Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Spa services

Located in Grogol, Hotel Ciputra Jakarta is adjacent to Tarumanagara University and a short stroll from Central Park. This 336-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. Also close to this Jakarta hotel are National Monument and Jakarta Cathedral.


Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


The 336 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and LCD TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and slippers. Safes, phones, and desks are also available.

Property features

At Hotel Ciputra Jakarta, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle for USD 30 per vehicle one way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 17 meeting rooms, a conference center, and a business center.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 463 reviews