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Recent guest reviews

Nice inside mall,good restaurant good for shopping ,all nice staff

Good breakfast variety Good location Good relaxing lobby

Spent long time at checked in. Property can't get international call

Service and looks of 4-star hotel. Very firm beds, narrow tubs make for uncomfortable showers.

The Size of the room is large enough The hotel is close to 3 big malls . it's handy to reach to the airport in a short time ..

I had a late night layover in Jakarta and decided to find a hotel. Rather than stay at the airport's transit hotel, I found this listing, which advertised an airport shuttle. This is not the case (which normally wouldn't matter, but as I was running critically low on currency, this meant having to track down a 24 hour ATM en route.) Once in the hotel, the room was decent and clean, but incredibly cold, with no in room controls to lower the blast, and no extra blankets provided. In the end, it's not terribly expensive, as hotels go, but I would have just stuck with the transit hotel and saved myself the hassle.

Helpful staff and nice, though not spectacular, room. Better than average breakfast buffet. Only negative was this hotel is right in "the traffic belt", which means it can stretch a 30 minute drive from the airport into 90 minutes or so during much of the day, But otherwise, I would stay here again as it is a good value.

Jalan Letnan Jendral S Parman Jakarta Jakarta

Hotel highlights

  • Walking distance to Central Park Mall
  • Free WiFi and wired Internet in rooms (in-room WiFi speed: 25+ Mbps) and in public areas
  • Free uncovered valet parking
  • Onsite dining

Located in Grogol within a short stroll of Central Park Mall, Hotel Ciputra Jakarta is within a 10-minute drive Thamrin City Shopping Mall. This 4-star hotel has 336 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Jakarta and also close to National Monument and Grand Indonesia.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.


Property features

Hotel Ciputra Jakarta features a full-service spa, an outdoor pool, and a children's pool. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for USD 32 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this spa hotel include a gym, free WiFi in public areas, and meeting rooms.

Room options

Ciputra Deluxe Queen

1 Queen Bed | Sleeps 2

Deluxe Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Executive Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Grand Double Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Ciputra Jakarta

Everyone (6) Business (1) Family (1) Other (1)
2
Everyone

By on Aug 8, 2019

Review comment responded on Aug 8, 2019

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review and rating about the service and our hospitality on Expedia. Thank you very much for your patronage and look forward to having you back with us at Hotel Ciputra Jakarta. Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

5
Everyone

Nice inside mall,good restaurant good for shopping ,all nice staff

By on May 27, 2019

Review comment responded on Jun 3, 2019

Dear Valued Guest, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. We are very pleased to read that you had an excellent stay with us. It is gratifying to know that you particularly value our hotel especially hotel’s location which adjacent to the shopping and you were very pleased with the service provided by our staff to be convenient for your needs. It is encouraging to hear your feedback as our guest's satisfaction is our top priority. It is part of our service culture to ensure that we exceed the guest’s expectation. Thank you very much for your feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster General Manager HCJ and Hotel Ciputra Semarang

4
Everyone

By on May 17, 2019

Review comment responded on May 18, 2019

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

5
Family

Good breakfast variety Good location Good relaxing lobby

By on Feb 15, 2019

Review comment responded on Feb 16, 2019

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel location and hotel breakfast. It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris General Manager Hotel Ciputra Jakarta & Cluster GM HCJ and Hotel Ciputra Semarang

1
Everyone

Spent long time at checked in. Property can't get international call

By , from DC, USA on Jan 4, 2019

Review comment responded on Jan 5, 2019

Dear Valued Customer, Greetings from Hotel Ciputra Jakarta! We would like to thank you for posting your constructive feedback on Expedia; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with passion and professionalism that are part of our hospitality DNA. We would like to apologize profusely regarding your experience with us as we failed to meet your expectations. Please rest assured that we have taken corrective action at the point that you have mentioned as we strive daily to improve our service and product that we offer to our guests. Thank you very much for both your positive feedback. We look forward to welcoming you back in our hotel in your next visit! Hospitality Regards, Michael G. Perdikaris General Manager & Cluster GM HCJ and Hotel Ciputra Semarang

4

mostly great

Everyone

Service and looks of 4-star hotel. Very firm beds, narrow tubs make for uncomfortable showers.

By , from Baltimore, MD on Dec 19, 2016

Review comment responded on Oct 24, 2020

Dear Valued Customer, We would like to thank you for choosing Hotel Ciputra Jakarta as your accommodation choice during your stay in Jakarta and for posting your online review about the service and our hospitality on Expedia. Sincerest thanks for your constructive feedback that will help us greatly to continue improving our hotel operations. Looking forward to welcoming you back soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

4

ciputra hotel is a place in jakarta where you rest

Everyone

The Size of the room is large enough The hotel is close to 3 big malls . it's handy to reach to the airport in a short time ..

By on Nov 1, 2016

Review comment responded on Oct 24, 2020

Dear Valued Customer, Thank you very much for posting your online review about the service and our hospitality on Expedia. We are delighted to hear that you enjoyed our hotel and you were very pleased with the hotel location . It is always encouraging for us to know that our team associates endeavor to exceed our guest expectations as it is truly part of our hospitality DNA. Looking forward to welcoming you soon at our hotel! Hospitality Regards, Michael G. Perdikaris, MBA Cluster GM at HCJ/HCS & GM HCJ

3

please note- no airport shuttle!

Other

I had a late night layover in Jakarta and decided to find a hotel. Rather than stay at the airport's transit hotel, I found this listing, which advertised an airport shuttle. This is not the case (which normally wouldn't matter, but as I was running critically low on currency, this meant having to track down a 24 hour ATM en route.) Once in the hotel, the room was decent and clean, but incredibly cold, with no in room controls to lower the blast, and no extra blankets provided. In the end, it's not terribly expensive, as hotels go, but I would have just stuck with the transit hotel and saved myself the hassle.

By on Nov 20, 2013

4

hotel ciputra jakarta

Business

Helpful staff and nice, though not spectacular, room. Better than average breakfast buffet. Only negative was this hotel is right in "the traffic belt", which means it can stretch a 30 minute drive from the airport into 90 minutes or so during much of the day, But otherwise, I would stay here again as it is a good value.

By on Nov 17, 2013

Hotel Ciputra Jakarta - CHSE Certified

Jalan Letnan Jendral S Parman, Jakarta, Jakarta 11470
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