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Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5 star property
Central hotel with free breakfast connected to a shopping center in Jakarta

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Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG

View from room
Interior
Free daily continental breakfast
City view
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

View in a map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
  • Place, Emporium Pluit Mall
    ‪1 min walk‬
  • Place, Pasar Ikan
    ‪3 min drive‬
  • Place, Sunda Kelapa
    ‪4 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room (Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room (Free Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Standard Room, 1 Queen Bed (Free Breakfast) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (Free Breakfast)

8.6 out of 10
Excellent
(10 reviews)
  • 251 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds (Free Breakfast)

7.0 out of 10
Good
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed (High Floor with Free Breakfast)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Twin Bed (High Floor with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Jakarta

Located in Jakarta Utara, Holiday Inn Express Jakarta Pluit Citygate by IHG is within a 10-minute drive of popular attractions such as Dunia Fantasi and Mangga Dua Square. This 3.5-star hotel has 297 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Jakarta, and a short drive from Central Park Mall and Emporium Pluit Mall.

What's nearby

  • Emporium Pluit Mall - 1 min walk - 0.0 miles
  • Watchtower - 2 min drive - 1.6 miles
  • Pasar Ikan - 3 min drive - 1.8 miles
  • Mesjid Jami Annawir - 3 min drive - 1.5 miles
  • Sunda Kelapa - 4 min drive - 2.0 miles

Getting around

  • Jakarta Duri Station - 6 min drive
  • Stasiun MRT - Setiabudi - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 26 min drive

Restaurants

  • ‪Haidilao Hot Pot - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪ZENBU House of Mozaru - ‬1 min walk
  • ‪Do Dee Paidang - ‬1 min walk
  • ‪Sushi Go! - ‬1 min walk

About this property

Holiday Inn Express Jakarta Pluit Citygate by IHG

Central hotel with free breakfast connected to a shopping center in Jakarta
At Holiday Inn Express Jakarta Pluit Citygate by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,056 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate

Frequently asked questions

Is free cancellation available at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Holiday Inn Express Jakarta Pluit Citygate by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn Express Jakarta Pluit Citygate by IHG?

This hotel is situated in Jakarta Utara, just steps from Emporium Pluit Mall. You'll also find Jakarta History Museum and Dunia Fantasi within a short drive.

Is parking available on site at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG include a casino at the property?

No, Holiday Inn Express Jakarta Pluit Citygate by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Jakarta Pluit Citygate by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Jakarta Pluit Citygate by IHG good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and slippers.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Jakarta Pluit Citygate by IHG serves free continental breakfast each morning from its restaurant.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Express Jakarta Pluit Citygate by IHG.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Jakarta Pluit Citygate by IHG?

The closest major airport to Holiday Inn Express Jakarta Pluit Citygate by IHG is Soekarno-Hatta Intl. Airport (CGK), which is 11.9 mi away (26 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 15.3 mi away (45-minute drive).

Are there rooms with balconies that I can book at Holiday Inn Express Jakarta Pluit Citygate by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Jakarta Pluit Citygate by IHG.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG host weddings?

Take advantage of the wedding venue at Holiday Inn Express Jakarta Pluit Citygate by IHG if you plan to say "I do" during your trip.

Reviews

Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews

8.0

Very Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 157 out of 522 reviews
Rating 8 - Good. 239 out of 522 reviews
Rating 6 - Okay. 81 out of 522 reviews
Rating 4 - Poor. 31 out of 522 reviews
Rating 2 - Terrible. 14 out of 522 reviews

Reviews

4/10 Poor

Nischal

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Centrally located. Walking distance to mall. Our room only has a fan system. No air-conditioning system. Musty smell in room with no ventilation at all.
Stayed 1 night in Aug 2025

10/10 Excellent

Martini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Kenji

Liked: Cleanliness, staff & service, amenities
At the breakfast, always the coffee machines did not work properly and not enough number of staff took care of that.
Stayed 7 nights in Jul 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed).
Stayed 2 nights in Jul 2025

10/10 Excellent

Martini

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Martini

Stayed 1 night in Jul 2025

8/10 Good

Amelia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue.
Stayed 15 nights in Mar 2025

10/10 Excellent

Oscar, Tigard

Stayed 1 night in May 2025

10/10 Excellent

HOCK TIAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers.
Stayed 9 nights in Mar 2025

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Can housekeeper clean your room with permission?

Had bad experience with this hotel for first time. Just head down for breakfast, less than hour, there is a housekeeper clean my room. What surprised me, I did not left door tag to ask housekeeper to clean my room. The housekeeper claim he knock and follow company policy. I feel not safe, what if I’m sleeping, in shower, the housekeeper could just open the door? I feel this is not right and I don’t feel safe. I have left my personal belonging left in room on the table, and housekeeper could just open your room door without any permission given.
Stayed 2 nights in Mar 2025

8/10 Good

Curtis

Stayed 1 night in Feb 2025

8/10 Good

emmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Agha, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at front desk was very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

HOCK THYE

Liked: Staff & service, room comfort

Overnite at HI pluit

It was satisfactory. Convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from this location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kee Leong, Jackie, Punggol

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bhonni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marsha

Traveled with family
Disliked: Cleanliness
The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.
Stayed 4 nights in Sep 2024

4/10 Poor

Lina

Traveled with family

Not too pleased with my recent stay!

The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 6 nights in Aug 2024

4/10 Poor

Lina

Traveled with family

Not too pleased with recent stay!

The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 3 nights in Aug 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

SHUQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

RUDOLPH

Liked: Cleanliness, staff & service
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
Stayed 1 night in Aug 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express Jakarta Pluit Citygate

Used as a base for some work locally comfortable and helpful staff
Stayed 7 nights in Jul 2024