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Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5 star property
Central hotel with free breakfast connected to a shopping center in Jakarta

Choose dates to view prices

Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG

View from room
Interior
Exterior
Point of interest
Free daily continental breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440
  • Jakarta History Museum
    ‪2 min drive‬
  • Dunia Fantasi
    ‪5 min drive‬
  • Mangga Dua
    ‪5 min drive‬
  • Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪15 min drive‬

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Room options

View all photos for Standard Room, 1 Twin Bed (High Floor with Free Breakfast)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Twin Bed (High Floor with Free Breakfast)

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

Standard Room, 1 Queen Bed, Corner (with Free Breakfast) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Corner (with Free Breakfast)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room (with Free Breakfast)

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Breakfast)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Twin Beds (with Free Breakfast)

  • City view
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed (High Floor with Free Breakfast)

  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

View from room

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Standard Room, 1 Queen Bed (with Free Breakfast) | 1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed (with Free Breakfast)

  • City view
  • 251 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Jakarta

Located in Jakarta Utara, Holiday Inn Express Jakarta Pluit Citygate by IHG is within a 10-minute drive of popular attractions such as Dunia Fantasi and Mangga Dua. This 3.5-star hotel has 297 guestrooms and offers conveniences like free breakfast, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Jakarta, and a short drive from Central Park Mall and Emporium Pluit Mall.

What's nearby

  • Jakarta History Museum - 2 min drive - 1.8 miles
  • Dunia Fantasi - 5 min drive - 3.1 miles
  • Mangga Dua - 5 min drive - 4.0 miles
  • Central Park Mall - 6 min drive - 4.4 miles
  • Jakarta International Expo - 8 min drive - 4.8 miles

Getting around

  • Jakarta Duri Station - 6 min drive
  • Stasiun MRT - Setiabudi - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 26 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ah Mei Cafe - ‬1 min walk
  • ‪KOI Café - ‬3 min walk
  • ‪Zenbu House of Mozaru - ‬1 min walk
  • ‪Shaburi - ‬1 min walk

About this property

Holiday Inn Express Jakarta Pluit Citygate by IHG

Central hotel with free breakfast connected to a shopping center in Jakarta
At Holiday Inn Express Jakarta Pluit Citygate by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hydromassage showers, hair dryers, and free toiletries. Other standard amenities include iPod docks, refrigerators, and coffee makers.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

Chinese (Mandarin), English, Indonesian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,056 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate

Frequently asked questions

Is free cancellation available at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Holiday Inn Express Jakarta Pluit Citygate by IHG provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

What's there to do within easy reach of Holiday Inn Express Jakarta Pluit Citygate by IHG?

This hotel is situated in Jakarta Utara, just steps from Emporium Pluit Mall. You'll also find Jakarta History Museum and Dunia Fantasi within a short drive.

Is there parking available at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG include a casino at the property?

No, Holiday Inn Express Jakarta Pluit Citygate by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Jakarta Pluit Citygate by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Jakarta Pluit Citygate by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a hydromassage showerhead, and slippers.

Are there hot tubs at Holiday Inn Express Jakarta Pluit Citygate by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Jakarta Pluit Citygate by IHG serves free continental breakfast each morning from its restaurant.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG allow pets to stay for free?

No, pets and service animals aren't allowed at Holiday Inn Express Jakarta Pluit Citygate by IHG.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn Express Jakarta Pluit Citygate by IHG?

The closest major airport to Holiday Inn Express Jakarta Pluit Citygate by IHG is Soekarno-Hatta Intl. Airport (CGK), which is 11.9 mi away (26 minutes by car). Another top airport is Halim Perdanakusuma Intl. Airport (HLP), which is located 15.3 mi away (45-minute drive).

Can I book a room with a balcony at Holiday Inn Express Jakarta Pluit Citygate by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Jakarta Pluit Citygate by IHG.

Does Holiday Inn Express Jakarta Pluit Citygate by IHG host weddings?

Take advantage of the wedding venue at Holiday Inn Express Jakarta Pluit Citygate by IHG if you plan to say "I do" during your trip.

Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 148 out of 502 reviews
Rating 8 - Good. 235 out of 502 reviews
Rating 6 - Okay. 77 out of 502 reviews
Rating 4 - Poor. 29 out of 502 reviews
Rating 2 - Terrible. 13 out of 502 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Curtis

Stayed 1 night in Feb 2025

8/10 Good

emmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Agha, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at front desk was very helpful.
Stayed 2 nights in Dec 2024

8/10 Good

HOCK THYE

Liked: Staff & service, room comfort

Overnite at HI pluit

It was satisfactory. Convenient location
Stayed 1 night in Dec 2024

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from this location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kee Leong, Jackie, Punggol

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bhonni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marsha

Traveled with family
Disliked: Cleanliness
The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.
Stayed 4 nights in Sep 2024

4/10 Poor

Lina

Traveled with family

Not too pleased with my recent stay!

The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 6 nights in Aug 2024

4/10 Poor

Lina

Traveled with family

Not too pleased with recent stay!

The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 3 nights in Aug 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

SHUQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

RUDOLPH

Liked: Cleanliness, staff & service
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
Stayed 1 night in Aug 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Express Jakarta Pluit Citygate

Used as a base for some work locally comfortable and helpful staff
Stayed 7 nights in Jul 2024

10/10 Excellent

RUDOLPH

Liked: Property conditions & facilities
Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler

Business trip

Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
Stayed 10 nights in Jul 2024

10/10 Excellent

DANIEL, Woodinville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast was a bit disappointing.
Stayed 5 nights in Jun 2024

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 2 nights in Apr 2024

10/10 Excellent

Gunawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with superb Breakfast!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tony, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.
Stayed 2 nights in Apr 2024

10/10 Excellent

SUJANI

Stayed 1 night in Mar 2024