Grand Mercure Jakarta Harmoni4.0 out of 5.0
Recent guest reviews
Ill check in one day before my reservation The Hotel was full but the manager on duty mr Morssaline and here assistante Miss Marety help me when a room was canceled , so they reserve it for me for the night following my legal reservation there. The big surprise was my Birthday When the staff come to my room on 3 November with a cake and singing me happy birthday.. great and big emotion Thank u again for all the staff for this Hotel Grand mercure Harmoni Ketfi l
Been upgraded to junior suite/family room. Spacious living area. Comfy bed. Good check in and out experiences. The downside is the breakfast area is very crowded and limited seats. Lounge are is not relaxing as is quite open, near the check in area. And it would be good if they can offer me a beer on the house and not orange juice... haha
this hotel is in downtown, close to many food places, especially with MC Donalds, very friendly reservation staff, no need to wait long to check in. I get a room upgrade that is quite spacious, I am very happy with the service, a varied breakfast. large swimming pool. i am very happy and will be back again to stay at grand mercure harmony
It was my first visit to the hotel to meet my business partner. I was greet by one of your host, I believe her name is Yolanda. She smile sincerely and assist me patiently. It was a 5 stars service! Please keep up the service as good as what I received from Yolanda.
It is a hotel in the heart of the city and the staff are friendly and warm. The room is quite and clear, Furniture is look new and modern. Cross the street there is the shopping areas and supermarket from some food. McDonald is beside the hotel provide 24hrs service.
Arrival perfect customer service. Support exceeded expectation. Room, no disturbance, I was able to sleep. Food as a vegetarian, delivered meals for 5 days. Thank you to everyone at the hotel. I thoroughly enjoyed my stay!
BAD EXPERIENCE IN GRAND MERCURE HARMONI JAKARTA. MY reservation ref no was FPHSCKXV, from 23 -10-2017 to 26-10-2017 GRAND MERCURE HARMONI JAKARTA 2 Rooms for 4 adults 3 night (me and wife with children's). our incoming flight was delayed and we have reached the hotel on 24 th morning 10 am, the hotel peoples told me one night will be charged for the cancellation, I told them we are not cancelled the booking , and total three night booking amount we are ready to pay you. then they told me one room is ready to check in, other one will be giving evening, then I told , you should arrange the two rooms because our room is prepaid basis for three days with booking guarantee, then they arranged different floor (with non accessible floors keys). Finally at the time of check out they arranged a duplicate or fabricated cheating invoice for all the rooms (the invoice amount written by manually for all the room charges (fabricated amount IDR 7153942 IN PLACE OF IDR 5064370 (ATTACHED THE COPIES) then I show my booking voucher it was IDR 4758240 + 306130 other charges including flight boarding pass printing = 5064370 finally they collected only actual amount 5064370. Why they collected the actual amount ? I have spend 40 minutes for check out time for explaining and showing all the evidence . The flight boarding pass Printing is chargeable this hotel, it is the first experience in my travel life.
Hotel is good with nice city view rooms. The view gives a good feel of how big Jakarta is. The staff is warm hospitable and the food served offers good variety. Though going from India i thought breakfast should have some more variety suiting my taste buds.
Excellent breakfast with a lot of variety.Quiet room, excellent modern furniture. Good shopping center across the street, not a tourist trap! The street where the hotel is located brings you directly to the National Monument to the South and also directly to the North almost to the old port. It is located in the Chinese sector. The water temperature at the pool is fairly cold. The "Sparadise spa " is for men only...I did not try it.
Stayed in the deluxe room for 6 nights. Room was very comfortable and clean. Breakfast was substantial with a wide assortment of food. There's a shopping mall opposite with restaurants, fast food places, and a supermarket too.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Gambir, Grand Mercure Jakarta Harmoni is within 2 miles (3 km) of popular attractions such as National Monument and Jakarta Cathedral. This 483-room, 4-star hotel has a restaurant, a winery, and an outdoor pool. It's also close to National Archives Museum and Presidential Palace.
Enjoy a bite to eat at Harmoni Square, the hotel's onsite restaurant. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6 AM to 10 AM.
All of Grand Mercure Jakarta Harmoni's 483 rooms are air-conditioned and have an array of amenities, including fireplaces, refrigerators, and minibars. Guests can expect free WiFi and LED TVs with cable channels. Coffee makers, free bottled water, and ceiling fans are also available.
Guests of Grand Mercure Jakarta Harmoni enjoy a winery, an outdoor pool, and a children's pool. You'll find limited parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a health club, a spa tub, and a sauna.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 1030 reviews