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Citi M Hotel

3.0 star property
Hotel in Jakarta with a restaurant

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Photo gallery for Citi M Hotel

Breakfast area
Front of property
Hallway
Check-in/check-out kiosk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Jalan Tanah Abang I No. 11, Jakarta, DKI JAKARTA, 10160
  • Place, Merdeka Palace
    ‪6 min walk‬
  • Place, Pasar Baru
    ‪14 min walk‬
  • Place, National Monument
    ‪16 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪32 min drive‬

Room options

View all photos for Superior Room

Superior Room | Desk, laptop workspace, free WiFi

Superior Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Desk, laptop workspace, free WiFi

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Desk, laptop workspace, free WiFi

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Super Deluxe

Desk, laptop workspace, free WiFi

Super Deluxe

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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Front of property

PARKROYAL Serviced Suites Jakarta

Central Jakarta
  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 90 reviews
$125 nightly
The price is $138
Feb 21 - Feb 22
Total with taxes and fees
PARKROYAL Serviced Suites Jakarta

About the neighborhood

Jakarta

Located in Central Jakarta, Citi M Hotel is a leisurely stroll from sights such as Merdeka Palace and National Museum of Indonesia. This 68-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and concierge services.

What's nearby

  • Merdeka Palace - 6 min walk - 0.4 miles
  • National Museum of Indonesia - 12 min walk - 0.7 miles
  • Pasar Baru - 14 min walk - 0.8 miles
  • National Monument - 16 min walk - 0.9 miles
  • Istiqlal Mosque - 19 min walk - 1.0 mile

Getting around

  • Jakarta Juanda Station - 3 min drive
  • Stasiun MRT - Setiabudi - 5 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Ikan Bakar Pondok Tanada - ‬2 min walk
  • ‪Warung Bakmi Ibu Ijah - ‬2 min walk
  • ‪Es Teler Sinar Garut - Kesehatan - ‬3 min walk
  • ‪burjo sp - ‬1 min walk
  • ‪Turkish - ‬3 min walk

About this property

Citi M Hotel

Hotel in Jakarta with a restaurant
Citi M Hotel features free WiFi in public areas, a meeting room, and laundry facilities. Airport transportation is made easy with an airport shuttle (available 24 hours) for IDR 250000 per vehicle one way. Front-desk staff can answer questions 24/7, and assist with tours or tickets, luggage storage, and securing valuables. This hotel also has a banquet hall.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Other amenities include electric kettles, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Restaurants on site

  • Kings Cafe

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • Banquet hall

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: IDR 250000 per vehicle (one way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

CITI M HOTEL JAKARTA PUSAT
CITI M JAKARTA PUSAT
CITI M HOTEL Jakarta
CITI M HOTEL
CITI M Jakarta
CITI M
Citi M Hotel Hotel
Citi M Hotel Jakarta
Citi M Hotel Hotel Jakarta

Frequently asked questions

Is a free cancellation option available at Citi M Hotel?

Citi M Hotel provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to do close to Citi M Hotel?

This hotel is situated in Central Jakarta within a short 10-minute walk of Merdeka Palace and also 16 minutes on foot from Pasar Baru. You'll also find Thamrin City Shopping Mall and Grand Indonesia within a short drive.

Is there parking available at Citi M Hotel?

No, there isn't parking at this hotel.

Does Citi M Hotel include a casino at the property?

No, Citi M Hotel doesn't have a casino.

Is there an indoor pool at Citi M Hotel?

No, there is no indoor pool at this hotel.

Is Citi M Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a restaurant and concierge services.

Does Citi M Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citi M Hotel have a restaurant that serves breakfast?

No, Citi M Hotel doesn't have a restaurant that serves breakfast.

Does Citi M Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Citi M Hotel.

Are there connecting rooms at Citi M Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Citi M Hotel?

The closest major airport to Citi M Hotel is Halim Perdanakusuma Intl. Airport (HLP), which is 11.4 mi away (38 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.7 mi away (44-minute drive).

Are there rooms with balconies that I can book at Citi M Hotel?

No, there aren't any guestrooms with balconies at Citi M Hotel.

Citi M Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 29 out of 81 reviews
Rating 8 - Good. 32 out of 81 reviews
Rating 6 - Okay. 14 out of 81 reviews
Rating 4 - Poor. 4 out of 81 reviews
Rating 2 - Terrible. 2 out of 81 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

HUY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in Central that is near everything that a traveller would need. Facilities are dated but well-maintained and managed. Breakfast buffet is pretty good. Staffs are friendly and helpful. I ended up staying here twice before leaving Jakarta.
Stayed 2 nights in Sep 2025

10/10 Excellent

Warren John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredible and so friendly! Evie was especially helpful with everything that I needed. I will definitely be coming back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Warren John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shout out to the Front Desk and F @ B Staff... always friendly and welcoming
Stayed 1 night in Jun 2025

8/10 Good

Mohamed Asif

Stayed 9 nights in Oct 2024

10/10 Excellent

Farouk

Stayed 12 nights in Oct 2024

10/10 Excellent

Marthen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good customer service, easy check in. The room was little small. Tasty food on room service menus.
Stayed 1 night in May 2019

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Efficient lodging in Jakarta

The hotel is very good (considering the price) facilities are basic but OK. Room a bit small but clean. 24 h food service. Well located, but immediate surroundings very poor.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a bit secluded location. But, very nice, clean and an affordable hotel to stay. The breakfast buffet was very good for which I will give them +1.
Stayed 3 nights in Dec 2018

4/10 Poor

Fatimah, Singapore

Liked: Staff & service
Disliked: Cleanliness, room comfort
After the 2nd nite, one of our rm experienced total black dirty water in the wc as well from the sprayed water. Water flow from the sink also very weak. We decided to check out and moved to another hotel as we hv another 2 more nights. Anyway to refund for tje rm with problem?
Stayed 4 nights in Nov 2018

10/10 Excellent

Nor Afida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lokasi & staff

Lokasi agak tersorok & supir grab agak mencari di mana. Agak jauh dari rumah makan. But staff very helpful & friendly. mau kemana2, staff nya bisa pesan grab. Kamar bagus sekali, makanannya pun enak :) Selesa tinggal di sini. Wifi laju.
Stayed 3 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

The staff were courteous and the hotel clean
Stayed 7 nights in Jul 2018

8/10 Good

enny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
since this trip is for business so, it fine for the sort trip, close too the city
Stayed 2 nights in Feb 2018

6/10 Okay

Kishor

Liked: Cleanliness, staff & service, room comfort

OK, bit isolated

Location is not so good. You'll need uber to get around. Comfortable bed. Excellent Wi-Fi. Great breakfast. Lovely, helpful staff. Our special thanks to the lovely Karina, who looked after us and helped us with sightseeing advice. Room fittings remind me of supermarket shelving. Lots of watchable TV channels. Excellent. Some great movie channels. Only problem is that the bathroom is a wet room. Everything is wet when you have a shower. Overall good value for money.
Stayed 1 night in Dec 2017

6/10 Okay

Traveller, UK

Reasonable Price for a Centrally Located Hotel

The only thing to shout about this hotel is its central location. Front desk staff weren't friendly. room was very small, shower was above the toilet seat. We had wanted a centrally located hotel at a reasonable price, but didn't expect the standard to be quite so low. Our window overlook a wall.
Stayed 2 nights in Oct 2017

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

USA

Great location and friendly staff. Amazing food with 24 hour kitchen. Would stay here again the next time I am Jakarta. Couldn't ask for better hotel because the staff was very helpful making it easy for us to navigate the area and the city. Highly recommend this hotel.
Stayed 3 nights in Nov 2017

6/10 Okay

Vicki

Disliked: Cleanliness, staff & service, room comfort

Just ok

Just ok; desk manager that checked us in was so cranky; Two different ladies worked day shift and were very pleasant and helpful. Breakfast had few western choices; no fruit, coffee good. Beds were hard, room very bare, WiFi pretty good, shower is part of whole bath area so everything gets wet; this is common I think in a lot of Asian hotels. Location is ok, not great.
Stayed 2 nights in Oct 2017

10/10 Excellent

Awad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SERVICE LIKE 4 STARS HOTEL

STAFFS WERE WARM AND FRIENDLY

8/10 Good

Ida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to Gambir train station, breakfast buffet was good; a lot of selections. The place was clean, and staff were courteous. Over all, it was a good place to stay.
Stayed 2 nights in Jun 2017

10/10 Excellent

Gianfranco

Liked: Staff & service, property conditions & facilities, room comfort

Personal service fantastic!

Impressed with the personal service of the staff at front desk, at breakfast room.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Nice hotel, near to MONAS, near to city

Hotel near to monas, have public transport to city or another places. Super friendly and very helped staff.

8/10 Good

Andrew , Toronto, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel with excellent breakfast

The best part of this hotel is the excellent buffet breakfast! Lots of selection of Indonesian and Western food. They also have free shuttles to various places, like the textile market and Gambir station. Otherwise, the room was standard and not very remarkable, but comfortable. Unfortunately, our A/C unit stopped working the second night, but we were only there for two nights so we didn't bother complaining.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Luckily there are still much room for improvement.

The service at the front desk was excellent and the staff are all very helpful. However to stay competitive in the Jakarta hotel market, the hotel needs upgrade and overall renovation as the room was a bit old & decoration was out dated. Ant was found in the room and dining table at the restaurant as well. This is the first hotel I stays that provide towel in dark colour. We don't know if they are clean or safe to use as you can't tell when the towel is in dark colour. I can't comment much on the location but I have 2 taxi trips to hotel and one of the Blue Bird taxi Driver is unaware of the hotel and has problem finding it even with me showing him the name card of the hotel. It is more like a budget hotel for couple and with the same price you can definitely find better hotel in this city.

8/10 Good

Cait, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel close to the National Monument

The staff was excellent. I am an English speaker, and I had no difficulties communicating with the staff. They answered all my questions and needs. They ordered a taxi for me, kept our luggage in a storage room after we checked out, and the complimentary breakfast and coffee were delightful. The room was very comfortable, easily climate controlled, and the wi-fi worked without a hitch. The only thing we noticed were some very small ants in the room, but they were few and were not a problem.

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