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Best Western Senayan

3.5 star property

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Photo gallery for Best Western Senayan

Lunch and dinner served, local and international cuisine
Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board
Shopping mall
24-inch flat-screen TV with cable channels, TV
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
Jalan Asia Afrika Pintu IX, Gelora Senayan, Jakarta, Jakarta, 10270
  • Place, Senayan City
    ‪2 min walk‬
  • Place, Plaza Senayan
    ‪3 min walk‬
  • Place, fX Sudirman Mall
    ‪8 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room No Window

  • Sleeps 2

View all photos for Family Triple No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Triple No Window

  • Sleeps 3

View all photos for Family Room, 3 Twin Beds, Non Smoking, No Windows

Family Room, 3 Twin Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, 3 Twin Beds, Non Smoking, No Windows

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking, No Windows

Family Room, Multiple Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Family Room, Multiple Beds, Non Smoking, No Windows

  • 614 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 2 Twin Beds, Non Smoking, No Windows

Executive Room, 2 Twin Beds, Non Smoking, No Windows | In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 2 Twin Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Twin Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 Double Bed, Non Smoking, No Windows

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking, No Windows

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Twin Beds, Non Smoking, No Windows

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Double Room No Window

  • Sleeps 2

View all photos for Deluxe Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room No Window

  • Sleeps 2

View all photos for Family Single Double No Window

In-room safe, desk, laptop workspace, iron/ironing board

Family Single Double No Window

  • Sleeps 3

View all photos for Executive Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room No Window

  • Sleeps 2

View all photos for Superior Double Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Superior Double Room No Window

  • Sleeps 2

View all photos for Executive Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Executive Twin Room No Window

  • Sleeps 2

View all photos for Standard Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room No Window

  • Sleeps 2

View all photos for Superior Twin Room No Window

In-room safe, desk, laptop workspace, iron/ironing board

Superior Twin Room No Window

  • Sleeps 2

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About the neighborhood

Jakarta

Best Western Senayan places you next to Plaza Senayan and Senayan City. This 3.5-star hotel has 137 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking. It's connected to the convention center in central Jakarta and also close to Gelora Bung Karno Stadium and Blok M Square.

What's nearby

  • Senayan City - 2 min walk - 0.1 miles
  • Plaza Senayan - 3 min walk - 0.2 miles
  • fX Sudirman Mall - 8 min walk - 0.5 miles
  • Gelora Bung Karno Stadium - 16 min walk - 0.9 miles
  • Blok M Square - 2 min drive - 1.6 miles

Getting around

  • Jakarta Kebayoran Station - 5 min drive
  • Senayan MRT Station - 7 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪MAM - ‬3 min walk
  • ‪RamenYA! - ‬3 min walk
  • ‪Naka Nakaya - ‬1 min walk
  • ‪Sushi Tei - ‬3 min walk

About this property

Best Western Senayan

Guests of Best Western Senayan enjoy access to free WiFi in public areas, conference space, and a business center. Free parking is included with your stay. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include laundry facilities, a porter/bellhop, and a banquet hall.
Guests can expect free WiFi and 24-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers, safes, and phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chill In Cafe

Things to do

  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: IDR 200000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: IDR 200000 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Senayan Hotel Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel
Best Western Senayan Jakarta
Best Western Senayan Hotel Jakarta

Frequently asked questions

What is there to do around Best Western Senayan?

This hotel is located in Jakarta, just steps from Plaza Senayan and Senayan City, and within a short walk of fX Sudirman Mall. You'll also find Blok M Square and Gelora Bung Karno Stadium within a short drive.

How much does it cost to stay at Best Western Senayan?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Best Western Senayan on Apr 26, 2026 start from $68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Senayan?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Senayan include a casino at the property?

No, Best Western Senayan doesn't have a casino.

Is there an indoor pool at Best Western Senayan?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Best Western Senayan?

Amenities that appeal to couples at this hotel include around-the-clock room service, a rainfall showerhead, and slippers.

Are there hot tubs at Best Western Senayan?

No, this hotel doesn't have a spa tub.

Does Best Western Senayan feature a restaurant that includes a breakfast menu?

Yes, Best Western Senayan serves free buffet breakfast at Chill In Cafe each morning.

Does Best Western Senayan allow pets to stay for free?

No, pets and service animals aren't allowed at Best Western Senayan.

Are there connecting rooms at Best Western Senayan?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Senayan?

The closest major airport to Best Western Senayan is Halim Perdanakusuma Intl. Airport (HLP), which is 8.2 mi away (24 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 19.5 mi away (39-minute drive).

Can I book a room with a balcony at Best Western Senayan?

No, there aren't any guestrooms with balconies at Best Western Senayan.

Best Western Senayan Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 13 out of 50 reviews
Rating 4 - Poor. 8 out of 50 reviews
Rating 2 - Terrible. 3 out of 50 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

soon hee

Liked: Cleanliness, property conditions & facilities
The room was spotless and the staff courteous. Given the fittings and amenities I felt what was missing was a small fridge. Breakfast was great although there don't seem to be any verification of the guests. Anyone could enter and have breakfast.
Stayed 3 nights in Oct 2025

8/10 Good

Danial

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel staff are very helpful.
Stayed 4 nights in Jul 2025

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and value.

Stayed for 1 night with 3 kids Great spot as it was convenient for shopping and location. For it's price it was a great find and would recommend
Stayed 1 night in Jan 2025

8/10 Good

Pedro

Liked: Cleanliness, property conditions & facilities
Good the food at the Chill in Cafe.
Stayed 12 nights in Nov 2024

10/10 Excellent

Alejandro

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two great shopping malls next to the hotel.
Stayed 1 night in Sep 2024

2/10 Terrible

Ron

Stayed 7 nights in May 2024

4/10 Poor

richard

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
First arrived and had requested a non smoking room. I paid a premium price for two nights. Got to the room and it reeked of smoke. Staff changed the room to a family room with three beds. No problem there really, but what was the problem is sewer gas was coming out of the bathroom floor drain. No matter how much water I put down the drain the sewer gas still came up and filled the bathroom and the room. It was miserable. Told staff but hotel was booked solid. Had to live with is. Staff was awesome but the room totally was dissipointing.
Stayed 2 nights in May 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Location is good but many issues to be considered

heck in was fast, room size was ok. Location was good as it is within walking distance to 2 nice malls . I have some points which should be highlighted; there is no window in the room, AC was not that cold, and the bathroom is not safe as there is steps within the bathroom that need extra caution to avoid falling down especially after taking a shower.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service
- Location is good and convenient. - Price is good. - Shower - no hot water on 1st day/night. - The toilet roll holder is so far from the toilet bowl. - The towel rack should be fixed on the wall in the shower area NOT above the toilet bowl esp when it is lose and about to drop out of the wall.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

6/10 Okay

Roy, Dallas, TX

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The service is good, staff is friendly. The room has no windows , so I'm concerned about safety.
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2019

8/10 Good

Dann, Beppu, Japan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice hotel, just next to shopping mall and close to MRT station
Stayed 1 night in Jun 2019

8/10 Good

Ivy, Malaysia

Traveled with group
Liked: Cleanliness, staff & service
Excellent friendly service; near to shopping malls; The lighting in the toilet room very bad.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Nice hotel next to Plaza Senayan Shopping Center and Senayan City Shopping center
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Accessible location

Great short vacation stay!
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent location, but hotel is quite old. Room got no windows and the toilet drainage is poor, toilet will flood if you take a long shower. Cafe food is decent.
Stayed 4 nights in Nov 2018

8/10 Good

Ruei-Hong

Stayed 4 nights in Sep 2025

8/10 Good

庄吾

The location is very good. Despite no window and not-high-quality room, it deserves to be chosen.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

??

Stayed 2 nights in Jan 2025