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Best Western Mangga Dua Hotel and Residence

3.5 out of 5.0

Recent guest reviews

The view is so amazing and breathtaking from our room. Our room was at 29th floor. We were offered a free room upgrade when we arrived there. Rooms are very spacious enough. Very cheap also. The buffet breakfast was so delicious with many choices.

My room is big, clean and had a great view. But the gym is awful. No aircon, rubber smelly, very hot, i hardly breath. Swimming pool is okay. The check in and check out are quite fast. I ask for 2 connecting room, they didn't give me, but at least they upgrade my room

Stay at this hotel for 2 nights....not a new hotel but it is indeed clean and well maintain. Large room and comfort bed and pillow. Close to ITC Mangga Dua, shopping area with very affordable price and good stuff quality. Stay here and no regret. Thank you

The room so nice. Big and cheapest. The friendly staff really is really attract you to come again. The best thing in this hotel is the foods. The variety and taste is so good. The town view is nice. You can see everything in town from room. For sure i will being a repeated guest in future.

+ Excellent staff--always friendly and welcoming + Gorgeous pool + Lovely views of the city + Tasty breakfast with lots of local and Asian options + Breakfast starts nice and early at 6 a.m. (very convenient for people with flights or tours booked) + Tasty Indonesian food at dinner, for a reasonable price + The gym includes an elliptical, two treadmills (one on an incline), a few weight machines, and an exercise bike *** Tip #1: There's a water dispenser in the gym; bring your own reusable bottle to avoid creating plastic waste! *** Tip #2: There's a shower in the restrooms next to the gym, just above the pool. Very convenient! - Slow elevators (well, not slow, exactly--just too few of them!); be sure to allow plenty of time to get up/down, especially on busy mornings. - The gym and halls were quite warm; the gym had A/C, but it seemed to be switched to fan, and I couldn't find a remote control. - Either the shampoo or the conditioner left my hair feeling greasy; it might be perfect for some types of hair, but apparently it can cause problems for fine/blonde hair. No worries; just bring your own! - My room had a balcony, but the door had been locked to prevent people from going out onto it. (Not a problem, exactly, just disappointing!) Overall, a wonderful experience. I would definitely stay there again!

I had very good experience, the room is large and the food so yummy...My children so enjoyed the food and swimming pool...May be I try another best western hotel in Bandung ... Portion of sushi is more than enough with good taste..Very recommend hotel ...

Improve for quite room every single room, because last time very noise. Hopefully bestwestern manggadua be better than last I visit. Thank you. Cleanliness so so Comfort so so Service good Meal so so Location good and good location. Great for bestwestern manggadua.

If i remember correctly, i get twin type room no. 2715 with queen beds. At that time, i enter the room late at night, past 24.00 WIB. i think it's a little bit spooky because the room is too large, the design is out of date and the lighting is dim

Exactly what you expect from a 4 star hotel. Clean room. Nice lobby. Good location (near Central Jakarta Court). Nice staff. If I had to suggest, I would suggest the management to improve the lift, so far so good

A nice getaway from the city, Very much enjoyed Great Location & Breakfast Great Location & Breakfast No bathub but overall all of them are great No bathub but overall all of them are great excellent hotel

Jl Mangga Dua Abad No 111 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Old Jakarta, Best Western Mangga Dua Hotel and Residence is a leisurely stroll from sights such as Mangga Dua Square and Mangga Dua. This 168-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool. Located centrally in Jakarta, it's also close to National Monument and Jakarta Cathedral.


This hotel serves as home to a bar, along with a café that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


All 168 air-conditioned rooms provide fireplaces, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also available.

Property features

Best Western Mangga Dua Hotel and Residence features an indoor pool, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle for IDR 250000 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, a sauna, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 272 reviews