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Best Western Mangga Dua Hotel and Residence

3.5 star property
Clothing optional hotel with area shuttle service and a fitness center

Choose dates to view prices

Photo gallery for Best Western Mangga Dua Hotel and Residence

Exterior
Bar (on property)
Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, in-room safe, laptop workspace, iron/ironing board
Lobby
Outdoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Gym
  • Breakfast available

Explore the area

View in a map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730
  • Place, Mangga Dua Square
    ‪5 min walk‬
  • Place, Mangga Dua Square
    ‪6 min walk‬
  • Place, Pasar Baru
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

Deluxe Room, 1 King Bed, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking, City View

Deluxe Room, 2 Twin Beds, Non Smoking, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Queen Beds, Refrigerator, City View

Executive Room, 2 Queen Beds, Refrigerator, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 2 Queen Beds, Refrigerator, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Refrigerator, City View

Executive Room, 1 King Bed, Refrigerator, City View | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Refrigerator, City View

10.0 out of 10
Exceptional
(1 review)
  • 498 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Smoking, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Bathtub

Junior Suite, 1 King Bed, Non Smoking, Bathtub | 1 bedroom, in-room safe, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking, Bathtub

  • 581 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Jakarta

Located in Taman Sari within a short walk of Mangga Dua Square, Best Western Mangga Dua Hotel and Residence is within 2 miles (3 km) of other popular sights such as Dunia Fantasi. This 168-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Mangga Dua Square - 5 min walk - 0.3 miles
  • Mangga Dua Square - 6 min walk - 0.4 miles
  • Lokasari Plaza - 10 min walk - 0.6 miles
  • Pasar Baru - 3 min drive - 1.8 miles
  • Dunia Fantasi - 3 min drive - 1.4 miles

Getting around

  • Jakarta Jayakarta Station - 10 min walk
  • Pulomas LRT Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 38 min drive

Restaurants

  • ‪Sunda Kelapa Lounge - ‬1 min walk
  • ‪Batavia Coffee Shop - ‬1 min walk
  • ‪Ryuibd - ‬4 min walk
  • ‪Rrry - ‬4 min walk
  • ‪Bakmi ayam pa kumis - ‬3 min walk

About this property

Best Western Mangga Dua Hotel and Residence

Clothing optional hotel with area shuttle service and a fitness center
Best Western Mangga Dua Hotel and Residence features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available 24 hours) for IDR 250000 per vehicle roundtrip. The front desk is staffed 24/7 to help with concierge services, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Refrigerators, coffee makers, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 140,000 for adults and IDR 70,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batavia Coffee Shop
  • Sunda Kelapa Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 140000 for adults and IDR 70000 for children
  • Airport shuttle fee: IDR 250000 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Clothing is optional at Best Western Mangga Dua Hotel and Residence.
  • Pool access available from 9:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Best Western Hotel Mangga Dua
Best Western Mangga
Best Western Mangga Dua
Best Western Mangga Dua Hotel
Best Western Mangga Dua Hotel Jakarta
Best Western Mangga Dua Jakarta
Hotel Best Western Mangga Dua
Hotel Mangga
Hotel Mangga Dua
Mangga Dua Hotel
Best Western Mangga Dua Hotel Residence
Best Mangga Dua Jakarta
Best Western Mangga Dua Hotel and Residence Hotel
Best Western Mangga Dua Hotel and Residence Jakarta
Best Western Mangga Dua Hotel and Residence Hotel Jakarta

Frequently asked questions

What's there to do close to Best Western Mangga Dua Hotel and Residence?

This hotel is situated in Taman Sari within a short 7-minute walk of Mangga Dua Square and also 14 minutes on foot from Mangga Dua Square. You'll also find Pasar Pagi Mangga Dua and Lokasari Plaza less than a mile away.

Is there parking available at Best Western Mangga Dua Hotel and Residence?

Yes, self parking is offered for free at the hotel.

Is there a spa at Best Western Mangga Dua Hotel and Residence?

Spa services at the hotel include massages.

Does Best Western Mangga Dua Hotel and Residence include a casino at the property?

No, Best Western Mangga Dua Hotel and Residence doesn't have a casino.

Will I find an indoor pool at Best Western Mangga Dua Hotel and Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 7:00 PM.

What amenities will couples enjoy at Best Western Mangga Dua Hotel and Residence?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Best Western Mangga Dua Hotel and Residence have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Mangga Dua Hotel and Residence feature a restaurant that includes a breakfast menu?

Yes, Best Western Mangga Dua Hotel and Residence serves buffet breakfast for a surcharge each morning at Batavia Coffee Shop.

Does Best Western Mangga Dua Hotel and Residence allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Mangga Dua Hotel and Residence.

Are there connecting rooms at Best Western Mangga Dua Hotel and Residence?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Best Western Mangga Dua Hotel and Residence?

The closest major airport to Best Western Mangga Dua Hotel and Residence is Halim Perdanakusuma Intl. Airport (HLP), which is 12.7 mi away (39 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 15.6 mi away (38-minute drive).

Can I book a room with a balcony at Best Western Mangga Dua Hotel and Residence?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy sea or city views.

Does Best Western Mangga Dua Hotel and Residence host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Mangga Dua Hotel and Residence.

Best Western Mangga Dua Hotel and Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 114 reviews
Rating 8 - Good. 52 out of 114 reviews
Rating 6 - Okay. 21 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 4 out of 114 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Joy

Disliked: Cleanliness, property conditions & facilities, room comfort

A run-down hotel, better stay elsewhere

This hotel used to be Best Western franchise many many years ago and now its just Mangga Dua Hotel. Its a very rundown hotel which needs major renovation. There is no minibar in the room nor is there bar in the property. The restaurant food has no healthy choice. Breakfast is so-so except for the egg omelet. There is no eatery nearby and there are many other good hotels for the same price. Hotels.com should not advertise Best Western to this Hotel as it is no longer a Best Western chain anymore. It's just a local hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Gilang

Stayed 2 nights in May 2025

10/10 Excellent

Gilang

Stayed 1 night in Apr 2025

10/10 Excellent

Mervat, upper saddle river

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!
Stayed 5 nights in Feb 2025

10/10 Excellent

Gilang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MANGGA DUA FEBRUARY 2024

Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Stayed 2 nights in Feb 2024

8/10 Good

Musa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Stayed 5 nights in Feb 2023

6/10 Okay

Chee Seng

Business traveler
Disliked: Cleanliness, room comfort

Room dirty

Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
Stayed 1 night in Jun 2019

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and great atmosphere
Stayed 3 nights in Dec 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outside not so good. But inside is a lot better.

The service itself was great. Just when my brother checked out, they needed my credit card again which was a bothersome. I never had to use my credit card for checking out. Other then that, they upgrade the rooms so the rooms were huge and breakfast was great.
Stayed 2 nights in Oct 2018

8/10 Good

Tan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good service , walking distance to nearby Mangga 2 Square. In dooor swimming is good enough after a long day can relax nearby pool. Spa massage is a good experience that you must try out.
Stayed 7 nights in Jul 2018

8/10 Good

Lokesh

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2017

8/10 Good

Aldo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Room comfort

Aircond not working

the aircond in my room is not cold enough eventhough twice been service by the maintenance. The view from the room is superb...

6/10 Okay

TANG

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

The hotel was good but need improvement

I think best western mangga dua should start to renovate their room and do regulary check on the elevator. They also have to improve their breakfast menu.

10/10 Excellent

Chin Lian

Liked: Cleanliness, staff & service, room comfort
Overall is great. Very convenance to get a taxi to go everywhere.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Khee leng

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Lokesh, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was a good stay

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad exp

Hotel is in ghetto area and don't need to be five star dirty

8/10 Good

BENG YUIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

Room has king-sized bed and it was clean, spacious and air con was cold, we loved it! Mini fridge was super cold too. A little far in but ok if taking taxi (about 350 metres walk from Mangga Dua Square), and several roadside food stalls & eateries within short walk from the hotel. Downside - lifts are slow and stops at many levels. Will stay there again if we are in Jakarta.

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