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Best Western Mangga Dua Hotel and Residence

3.5 out of 5.0

Recent guest reviews

The room so nice. Big and cheapest. The friendly staff really is really attract you to come again. The best thing in this hotel is the foods. The variety and taste is so good. The town view is nice. You can see everything in town from room. For sure i will being a repeated guest in future.

+ Excellent staff--always friendly and welcoming + Gorgeous pool + Lovely views of the city + Tasty breakfast with lots of local and Asian options + Breakfast starts nice and early at 6 a.m. (very convenient for people with flights or tours booked) + Tasty Indonesian food at dinner, for a reasonable price + The gym includes an elliptical, two treadmills (one on an incline), a few weight machines, and an exercise bike *** Tip #1: There's a water dispenser in the gym; bring your own reusable bottle to avoid creating plastic waste! *** Tip #2: There's a shower in the restrooms next to the gym, just above the pool. Very convenient! - Slow elevators (well, not slow, exactly--just too few of them!); be sure to allow plenty of time to get up/down, especially on busy mornings. - The gym and halls were quite warm; the gym had A/C, but it seemed to be switched to fan, and I couldn't find a remote control. - Either the shampoo or the conditioner left my hair feeling greasy; it might be perfect for some types of hair, but apparently it can cause problems for fine/blonde hair. No worries; just bring your own! - My room had a balcony, but the door had been locked to prevent people from going out onto it. (Not a problem, exactly, just disappointing!) Overall, a wonderful experience. I would definitely stay there again!

I had very good experience, the room is large and the food so yummy...My children so enjoyed the food and swimming pool...May be I try another best western hotel in Bandung ... Portion of sushi is more than enough with good taste..Very recommend hotel ...

Improve for quite room every single room, because last time very noise. Hopefully bestwestern manggadua be better than last I visit. Thank you. Cleanliness so so Comfort so so Service good Meal so so Location good and good location. Great for bestwestern manggadua.

If i remember correctly, i get twin type room no. 2715 with queen beds. At that time, i enter the room late at night, past 24.00 WIB. i think it's a little bit spooky because the room is too large, the design is out of date and the lighting is dim

Exactly what you expect from a 4 star hotel. Clean room. Nice lobby. Good location (near Central Jakarta Court). Nice staff. If I had to suggest, I would suggest the management to improve the lift, so far so good

A nice getaway from the city, Very much enjoyed Great Location & Breakfast Great Location & Breakfast No bathub but overall all of them are great No bathub but overall all of them are great excellent hotel

Had to layover for couple of days in Jakarta before heading to Bali. This hotel is just a baby... great facilities, awesome open buffet. It's my brother's birthday week and they surprised us with a cake few hours upon settling in. We'll be coming back definitely.

Big room with reasonable price good hotel room good people kindly Nice hotel for business and family travellers i was in Jakarta for busines trip, and this hotel is conveniently located near my clients so it worked for me. good hotel to stay for short term

Hotel is a bit dated, but the staff is fantastic. The elevators can be a bit slow, but not a big issue. Hotel restaurant offers great variety. Only thing I found truly annoying is the lack of air conditioning in public areas such as the lobby and the hallway. Wifi worked well and as a BW diamond, received upgraded room and 50% discount in the restaurant. One big reason we choose this hotel is its proximity to mangga dua mall, but the mall SUCKS!

Jl Mangga Dua Abad No 111 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Old Jakarta, Best Western Mangga Dua Hotel and Residence is a leisurely stroll from sights such as Mangga Dua Square and Mangga Dua. This 168-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool. Located centrally in Jakarta, it's also close to National Monument and Jakarta Cathedral.


This hotel serves as home to a bar, along with a café that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


All 168 air-conditioned rooms provide fireplaces, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also available.

Property features

Best Western Mangga Dua Hotel and Residence features an indoor pool, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle for IDR 250000 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, a sauna, and free WiFi in public areas.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, City View

King 1 | Sleeps 2

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 267 reviews