Best Western Mangga Dua Hotel and Residence

3.5 star property

Choose dates to view prices

Photo gallery for Best Western Mangga Dua Hotel and Residence

A high-rise building with multiple floors, large windows, and a well-lit facade at night.
A hotel lobby with a reception desk, seating area, and decorative wall panels.
A hotel room with a large bed, a sofa, a TV, and a balcony with a city view.
A spacious lobby with a marble floor, wooden reception desk, and seating area.
A rooftop pool with a city view, checkered floor, and lounge chairs.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Jl Mangga Dua Abad No 111, Jakarta, Jakarta, 10730
  • Place, Mangga Dua Square
    ‪6 min walk‬
  • Place, Mangga Dua Square
    ‪6 min walk‬
  • Place, Pasar Baru
    ‪3 min drive‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪38 min drive‬

Room options

2 Single Beds, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Room - 2 Queen Beds, Non-Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

1 King Bed, Non-Smoking, Deluxe Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed, Non Smoking, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 1 King Bed, Non Smoking, City View

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Deluxe Room, 2 Twin Beds, Non Smoking, City View

  • City view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Executive Room, 2 Queen Beds, Refrigerator, City View

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

Executive Room, 1 King Bed, Refrigerator, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Room, 1 King Bed, Smoking, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Junior Suite, 1 King Bed, Non Smoking, Bathtub

  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Jakarta

Located in Taman Sari within a short walk of Mangga Dua Square, Best Western Mangga Dua Hotel and Residence is within 2 miles (3 km) of other popular sights such as Dunia Fantasi. This 168-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking.

What's nearby

  • Mangga Dua Square - 6 min walk - 0.4 miles
  • Mangga Dua Square - 6 min walk - 0.4 miles
  • Pasar Pagi Mangga Dua - 8 min walk - 0.5 miles
  • Lokasari Plaza - 11 min walk - 0.6 miles
  • Pasar Baru - 3 min drive - 1.8 miles

Getting around

  • Jakarta Jayakarta Station - 10 min walk
  • Pulomas LRT Station - 10 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 38 min drive

Restaurants

  • ‪The Mezzo Cafe - ‬5 min walk
  • ‪Rumah makan Karya Minang - ‬3 min walk
  • ‪Bakso Sapi Acin Pontianak: Jl.pangjay - ‬3 min walk
  • ‪Sunda Kelapa Lounge - ‬1 min walk
  • ‪Nasi Campur Akian - ‬5 min walk

About this property

Best Western Mangga Dua Hotel and Residence

Best Western Mangga Dua Hotel and Residence features an outdoor pool, a children's pool, and a gym. A stay here includes free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, coffee makers, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Batavia Coffee Shop
  • Sunda Kelapa Lounge

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • 2 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for IDR 450000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: IDR 450000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 9120204530093, 55194

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Clothing is optional at Best Western Mangga Dua Hotel and Residence.
  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Best Western Hotel Mangga Dua
Best Western Mangga
Best Western Mangga Dua
Best Western Mangga Dua Hotel
Best Western Mangga Dua Hotel Jakarta
Best Western Mangga Dua Jakarta
Hotel Best Western Mangga Dua
Hotel Mangga
Hotel Mangga Dua
Mangga Dua Hotel
Best Western Mangga Dua Hotel Residence
Best Mangga Dua Jakarta
Best Western Mangga Dua Hotel and Residence Hotel
Best Western Mangga Dua Hotel and Residence Jakarta
Best Western Mangga Dua Hotel and Residence Hotel Jakarta

Frequently asked questions

What's there to do close to Best Western Mangga Dua Hotel and Residence?

This hotel is situated in Taman Sari within a short 7-minute walk of Mangga Dua Square and also 14 minutes on foot from Mangga Dua Square. You'll also find Pasar Baru and National Monument within a short drive.

How much does it cost to stay at Best Western Mangga Dua Hotel and Residence?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Best Western Mangga Dua Hotel and Residence on Aug 13, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Mangga Dua Hotel and Residence?

Yes, self parking is offered for free at the hotel.

Is there a spa at Best Western Mangga Dua Hotel and Residence?

Spa services at the hotel include massages.

Does Best Western Mangga Dua Hotel and Residence include a casino at the property?

No, Best Western Mangga Dua Hotel and Residence doesn't have a casino.

Will I find an indoor pool at Best Western Mangga Dua Hotel and Residence?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 7:00 PM.

What amenities will couples enjoy at Best Western Mangga Dua Hotel and Residence?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Best Western Mangga Dua Hotel and Residence?

No, there isn't a spa tub at this hotel.

Does Best Western Mangga Dua Hotel and Residence feature a restaurant that includes a breakfast menu?

Yes, Best Western Mangga Dua Hotel and Residence serves free buffet breakfast at Batavia Coffee Shop each morning.

Does Best Western Mangga Dua Hotel and Residence allow pets to stay free of charge?

No, pets and service animals aren't allowed at Best Western Mangga Dua Hotel and Residence.

Are there connecting rooms at Best Western Mangga Dua Hotel and Residence?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to Best Western Mangga Dua Hotel and Residence?

The closest major airport to Best Western Mangga Dua Hotel and Residence is Halim Perdanakusuma Intl. Airport (HLP), which is 12.7 mi away (39 minutes by car). Another top airport is Soekarno-Hatta Intl. Airport (CGK), which is located 15.6 mi away (38-minute drive).

Are there rooms with balconies at Best Western Mangga Dua Hotel and Residence?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy sea and city views.

Does Best Western Mangga Dua Hotel and Residence host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Best Western Mangga Dua Hotel and Residence.

Best Western Mangga Dua Hotel and Residence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 117 reviews
Rating 8 - Good. 54 out of 117 reviews
Rating 6 - Okay. 22 out of 117 reviews
Rating 4 - Poor. 7 out of 117 reviews
Rating 2 - Terrible. 4 out of 117 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

abdullahi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was best hotel i ever been in my live, big and comfortable hotel .
Stayed 14 nights in Oct 2025
Verified

6/10 Okay

Joo Li

Liked: Staff & service
Break
Stayed 7 nights in Apr 2026
Verified

6/10 Okay

ZHENG

Liked: Staff & service, amenities
Disliked: Cleanliness
It’s okay for the affordable price.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tetsuharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and location are just right for me. There are a few things that bother me, but they are very minor. The staff are very kind. The food is also delicious, so you won't have any trouble with breakfast.
Stayed 10 nights in Aug 2025
Verified

8/10 Good

Musa

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel ,with friendly staff. Clean and good value of money, cheap compared with other hotels. Only the breakfast needed to improve. Highly recommended
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

MANGGA DUA FEBRUARY 2024

Nice hotel in a good location in Mangga Dua. The hotel is looking a little dated but actually there was renovation work going on. The price was good and included an excellent buffet breakfast. The staff were all very helpful and incredibly friendly!
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities
Inconvenient area, need transport and breakfast is subpar. Price is what you pay. Need to request things that are normally there. Staff is great for the most part. Room is clean is not an option so put away valuables.
Stayed 4 nights in Sep 2025
Verified

6/10 Okay

Joy

Disliked: Cleanliness, property conditions & facilities, room comfort

A run-down hotel, better stay elsewhere

This hotel used to be Best Western franchise many many years ago and now its just Mangga Dua Hotel. Its a very rundown hotel which needs major renovation. There is no minibar in the room nor is there bar in the property. The restaurant food has no healthy choice. Breakfast is so-so except for the egg omelet. There is no eatery nearby and there are many other good hotels for the same price. Hotels.com should not advertise Best Western to this Hotel as it is no longer a Best Western chain anymore. It's just a local hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mervat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Home Away from Home – Unforgettable Hospitality at Best Western Mangga Dua, Jakarta After a 28-hour flight, the warmth of Best Western Mangga Dua instantly erased my exhaustion. From the gatekeeper’s welcome to the bellman’s gracious help, every moment felt special. The true highlight was DEDE at the front desk. Recognizing my stay from 10 years ago, he welcomed me like family, upgraded my room to a suite, and sent fresh fruits—an incredibly thoughtful touch. His kindness continued throughout my stay, always ensuring my comfort. Beyond DEDE, every staff member, from housekeeping to the breakfast team, provided one-on-one service with genuine warmth—never expecting tips, only focused on guest satisfaction. I’ve traveled extensively, but I’ve never experienced such heartfelt hospitality. If this is how Best Western Mangga Dua treats its guests, I don’t just want to visit again—I’d love to live here! Thank you, DEDE! Thank you, Best Western! Thank you, Jakarta!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Tetsuharu

Liked: Cleanliness, amenities, property conditions & facilities
いつも通りいい感じです
Stayed 8 nights in Oct 2025
Verified

8/10 Good

MIDORI

Liked: Staff & service
ホテルは高層階にあるので、夜景もきれい、見晴らし抜群。 公共交通機関は近くになく、歩くと遠い。 グラブで行くならどこも便利、安く行ける。 周りは屋台がいっぱいあって便利。 屋台苦手なら、食堂を探すのは大変かも。 朝食はどれも美味しい。 インドネシアは美味しいコーヒーが飲めるし、朝食バイキングのインドネシア料理のクオリティがどこも高いから朝食付きにするべし。 スタッフもフレンドリーでよかった。
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

tetsuharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3回目くらいのリピートです。 スタッフはフレンドリーで親切です。 全体的に施設は綺麗です。 プールやフィットネスの設備もあるのでホテルで過ごすのも退屈ではないです。 ところどころ設備の古さのメンテナンスが行き届いていないところもあるので,そこが改善されるとなおいいですね。
Stayed 15 nights in Apr 2025
Verified

4/10 Poor

Roberto Lelio

Disliked: Property conditions & facilities

Hotel datato da rinnovare

Hotel datato, camera vecchia, con muri da ritinteggiare. Tende da cambiare. Bagno decente con una buona illuminazione. Impianto di aria condizionata buono. Camera abbastanza spaziosa. Letto comodo e lenzuola e cuscini puliti e comodi. Salviette da sostituire. Piscina moderna.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

TETSUHARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回良かったので使用しました。 スタッフやサービスは満足です。 スタッフはフレンドリーで初日いくつか設備の不具合がありましたが、すぐに対応してくれました。 ネガティブなところはちょっと設備が古いところです。 機会があればまた利用したいです。
Stayed 9 nights in Apr 2024
Verified

6/10 Okay

Kevin

Liked: Staff & service
Sauber aber nicht luxuriös
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Tetsuharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは皆親切です。朝食も美味しく、毎日提供されます。全体的に満足です。正直に言うと、設備が少し古い部分もあります。 (シャワーの出が悪い場合があります。エレベーターがなかなか来ない場合もあります。)そこが改善されたら、完璧です。
Stayed 7 nights in Nov 2023
Verified

6/10 Okay

masato

Disliked: Cleanliness, property conditions & facilities
隣の音がかなり聞こえた。
Stayed 4 nights in May 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Renovationsbedürftig, aber noch funktioniert alles

Hotel ist in die Jahre gekommen & weist entsprechende Abnutzungserscheinungen auf. Alles ist funktionstüchtig, sieht einfach nicht mehr neu und makellos aus. Zimmertüre, Schloss & Riegel können schon mal klemmen. Balkonfester wurde verriegelt, ebenso ein Eckfenster (zugemauert), angeblich eine Sicherheitsmassnahme. Frühstücksbuffet mit grossem Angebot von Continental, American & local breakfast. Qualitativ ist nur das lokale Angebot überzeugend & authentisch. Im Frühstücksraum viele & aggressive Stechmücken. 2 von 4 Aufzügen benützbar, andere sind für Anwohner (Gebäude beherbergt auch Wohnungen) uns Service reserviert. Gewisse Stockwerke sind nur mit einem bestimmten Lift zugänglich. Insgesamt ist das System kompliziert, es kommt ab & an zu längeren Wartezeiten. Spa-Bereich ist seit Wiederinbetriebnahme nach Covid-19 im Mai noch immer geschlossen (ausser Schwimmbad) darauf wurde aber nirgends hingewiesen.
Stayed 19 nights in Apr 2023
Verified

6/10 Okay

Chee Seng

Disliked: Cleanliness, room comfort

Room dirty

Come back after couple month , the overall environment is okay , here are some disappointed point need to improve : Too long waiting for elevator , room 3011 bed sheet dirty & smelly , many small cockroach , please improve .
Stayed 1 night in Nov 2020
Verified

8/10 Good

Mansur

Liked: Staff & service, amenities, property conditions & facilities
Saya senang menginap disini nyaman dan bersih serta ramah
Stayed 1 night in Nov 2019
Verified

8/10 Good

Alessio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Ottima colazione Personale molto gentile Locali sempre puliti
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Chee Seng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keselesaan hotel amat berpuas hati, tetapi kebersihan sekitar hotel amat dipertingkatkan.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was wonderful. In room TV had technical issue and was replaced quickly but there shouldn't be an issue to begin with. 110V plug in the bathroom doesn't work so I cannot use my hair straightener. Key card stopped working couple times and had to be renewed. A little bit time consuming especially when you have to go back down to the lobby from 28th floor. Wifi is quite fast and I didn't have to log back in every day which is a plus. However, everyone was friendly and we ended up extending our stay for another 3 days.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Yuan Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

可貼近當地生活的出租公寓

附近環境落差很大, 走一段路是有便利商店 如果胃腸好是很多水溝邊的魚丸麵,沙爹,烤肉,等等, 類型出租公寓 服務員很客氣
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveler

コスパは普通。 ジムはあるけど、使えるレベルじゃないかと思います。
Stayed 2 nights in Jan 2019