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Best Western Mangga Dua Hotel and Residence

3.5 out of 5.0

Recent guest reviews

If i remember correctly, i get twin type room no. 2715 with queen beds. At that time, i enter the room late at night, past 24.00 WIB. i think it's a little bit spooky because the room is too large, the design is out of date and the lighting is dim

Exactly what you expect from a 4 star hotel. Clean room. Nice lobby. Good location (near Central Jakarta Court). Nice staff. If I had to suggest, I would suggest the management to improve the lift, so far so good

A nice getaway from the city, Very much enjoyed Great Location & Breakfast Great Location & Breakfast No bathub but overall all of them are great No bathub but overall all of them are great excellent hotel

Had to layover for couple of days in Jakarta before heading to Bali. This hotel is just a baby... great facilities, awesome open buffet. It's my brother's birthday week and they surprised us with a cake few hours upon settling in. We'll be coming back definitely.

Big room with reasonable price good hotel room good people kindly Nice hotel for business and family travellers i was in Jakarta for busines trip, and this hotel is conveniently located near my clients so it worked for me. good hotel to stay for short term

Hotel is a bit dated, but the staff is fantastic. The elevators can be a bit slow, but not a big issue. Hotel restaurant offers great variety. Only thing I found truly annoying is the lack of air conditioning in public areas such as the lobby and the hallway. Wifi worked well and as a BW diamond, received upgraded room and 50% discount in the restaurant. One big reason we choose this hotel is its proximity to mangga dua mall, but the mall SUCKS!

Recently, I used to stay in Jakarta and noticed there's a promo for BW Member. Rp.300k/night with maximum stay 2 night only. But it was really cheap with the whole facilities. The promo price is only until 30 June 2017 (If I wasn't mistaken). For the facilities Room: Clean, fast wifi connection (I used to update my whole apps in my iPhone), but elevator access to the room is really long to wait. It took 5-10 minutes to wait the elevator. But overall the room is good. Breakfast: I have been 1 week and the breakfast quite good. It's fine. Pool and Gym: The pool is quite long and clean. But the view from the pool was covered by a wall. The Gym was very terrible, I felt like in the sauna without entering the sauna room. The air conditioner was bad. There is no barbel/chest press in the gym. and no barbel too. (I'm quite concern about the Gym). And no one stay in the gym for asking a towel or a glass for water dispenser. Even in the pool I was confused while the rule in the pool we cant take room's towel but there is no guard in the pool to ask a towel. View: I once get the sea view and that was fantastic.

Just to share that my stay at this hotel is can be catagorize as a good stay. Staff considerably friendly. The security was good. Reception even though need a bit of an eye contact however everything was superb. The restaurant food was good however variety need to be improve. The room on the otherhand was nice and clean. Smell good however the only issue i had was there is no bath tub. My room was a bit warm due to aicon not been service and assume the filter.need to look at. However all my friends room aircon was fantastic. All in all for this hotel will only be a choice should your destination more towards shoping around that area. This is a good hotel to stay and can be consider one destination for north Jakarta.

They have Mongolian BBQ Night every Friday and Saturday Night. It is a great deals because we can eat everything for only Rp 135.000,-. I don't have to grilled meats by ourselves, they already got 2 chefs ready. I also enjoyed the night stay at this hotel. It was a good sleep. The bad things is only they got a crowded elevator, especially when a high season. Don't forget to try their swimming pool at the top.

This hotel is situated near the shopping malls in Mangga Dua, but will require a short walk to get there. The rooms are adequate (but relatively small), with full bathroom, good selection of tv channels, king or double single beds, fast free internet, work desk area, in room tea/coffee, and excellent air conditioner. Breakfast is an Asian/Western mix with plenty of choice (although no bacon). The lifts can be very slow and I had to wait over 5 minutes for a lift to arrive in the lobby on more than one occasion. Overall it is an adequate hotel (and good room rate) if you want to be in the north of central Jakarta.

Jl Mangga Dua Abad No 111 Jakarta Jakarta

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool and indoor pool

Located in Old Jakarta, Best Western Mangga Dua Hotel and Residence is a leisurely stroll from sights such as Mangga Dua Square and Mangga Dua. This 168-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and an indoor pool. Located centrally in Jakarta, it's also close to National Monument and Jakarta Cathedral.


This hotel serves as home to a bar, along with a café that specializes in international cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


All 168 air-conditioned rooms provide fireplaces, refrigerators, and coffee makers. TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free newspapers, free bottled water, and safes are also available.

Property features

Best Western Mangga Dua Hotel and Residence features an indoor pool, an outdoor pool, and a children's pool. There's free parking, and an airport shuttle for IDR 250000 per vehicle roundtrip. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a fitness center, a sauna, and free WiFi in public areas.

Room options

Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, City View

King 1 | Sleeps 2

Executive Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Queen 1 | Sleeps 2

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 257 reviews