Gorbandh Palace3.0 out of 5.0
Recent guest reviews
Hi. The property is lavish, covers a huge area and has good accessibility. However it is not maintained at all. The rooms are old, have not been renovated , furniture is old and it's a good walk between the main reception and rooms. Given the price it comes it (we paid 8000 INR per night), it's definitely not worth. One common issue we faced across both the HRH properties is the waiters just ignore you most of the times and people keep shoving off their responsibilities on each other. The cutlery is old and worn out. There are better hotels in Jaisalmer which can come at this price and would offer far better experience. Food was good though.
Splendid property. Gud approach. Both these points give gud first impression. But as enter the property, entire impression changes. Unwelcoming and unprofessional reception. Poorly maintained rooms. Poor service. Average buffet.
Beautiful, well maintained property! Expensive but cool for newly married couples and for privacy, soothing and relaxing! Great entertainment programme in evening, good service!! Pool is cool and water is damn cold in early January
We were supposed to stay at a different hotel but it was double booked so this was the last minute alternative and it was such a bad experience. We arrived at 10:30 PM. The WiFi didn’t work, we were not greeted as they suggested on their site with garlands etc. When I complained to the staff that they did not offer what was expected he tried to tell the staff to do it but this wasn’t until after 25 minutes of getting angrier at them wanting to charge us extra for my 9 year old. My family was very tired and they put us in very tiny rooms even though we paid for additional occupancy and with no great experience as promised. I bought 2 rooms with children and my in-laws stayed in next room. We were forced to get an extra bed which would have left no room to walk in the tiny rooms. The bathroom door was broken and my daughter got stuck in the bathroom and it was terrorizing to her. The floor was so filthy and when a staff came to the room and he tried to argue about it until my husband got frustrated and ran his finger on the floor and showed 1/4 inch dirt. They finally moved us to other rooms which were much bigger and nicer but bathrooms had hair around the sink and walls as well as black stuff on shower/bathtubs. The complimentary WiFi did not work in our room. There was a nice curtained off area right outside bathroom so we didn’t have to change in the bathroom. It was nice considering how filthy the bathroom was. This was truly the worst hotel and we have been to a ton on our 45 day India tour. We asked them to remedy the situation by at the least not charging the 2,000 extra rupees for my 9 year old. The manager acted like he didn’t care and said in the future they’d try harder. I would not waste your money. Like other reviewers I wish I would have read the reviews before agreeing to this waste of space, money and time.
This was my second visit to Jaisalmer. The reason to choose Gorbandh was my earlier fantastic experience in staying in the HRH property. And I was not disappointed. We were a cgroup of 4 families with kids. We reached the hotel at around 4.00 in the afternoon. We inquired witht h reception if they would be able to serve us lunch, as it was beyond the lunch time. The immediate reply was YES, the food is good. Dont expect continental or Italian food. They serve delicious Indian and Rajasthani food. The rooms are good and cosy. room Service is quick and prompt. From the Person at the door to the Chef, all come ahead to make your stay comfortable. Well kept property. Overall a very amazing place. The only thing missing was that the hotel is not wheel chair friendly.
This is an excellent hotel with great amenities and superb location. The staff are very friendly and we were surprised with a unique welcome with drum beat music and garlands and sweet rose/khus drink. The interiors are outstanding so is the pool and the rooms are well done.
I liked the way they received us with garlands, tilak and fresh juice. This is done in almost all hotels in Jaisalmer. Room was very comfortable and ours had a sit out with a dining table. Bathroom had a bathtub and the kids enjoyed that feature. They had an evening of music, puppet show and dance which was really nicely done around a bonfire. Dinner was very good. Breakfast options and quality can definitely increase if they want to call themselves 5 star. We paid just for the room in our online booking. The manager gave us a discount for bf the next day.
My father was in Gorbandh Jaisalmer. Beware of exorbitant rate they are charging on online booking. No complimentary was given either by way of breakfast or dinner. Moreover there was one mandatory gala dinner @ Rs 3000 per guest imposed and we had to part for three members (Rs 9000). Later we came to know that they are giving free breakfast and dinner for some guests. When we enquired about the same we have been told that our booking do not have breakfast and dinner. It was quite shocking that we have not been told bout deal and we paid Rs 24603 including 18% GST. So please check about deals especially complimentary breakfast and dinner, dear friends while doing online booking.
Good ambience in entrance and lobby . Rooms are ok and the food is pathetic... No good salads / live counter for hot servings . Service not good as any thing ordered will take long time . Non veg was ok type with only 2 options in the whole buffet. Overall over hyped property in terms of service .
We were a bunch of about 45 bikers from all over India who stayed at Gorbandh Palace for two nights I would rate my overall stay experience with an above average rating but definitely not Very Good. While the place is big rather longish..we had a very long walk to our rooms. So one had to think twice before venturing out of the room. The rooms were of decent sizes and comfortable. The bathroom equipped with usual toiletries. While I read some mention of many foreign tourists at the hotel...it is sad that while we witnessed their welcoming with garlands and a welcome drink....we dirty and tired bikers had to contend with just getting our keys at the reception desk. Staff overall were courteous throughout our stay. One big grouse for me which was also pointed out by some other reviewer was the lack of replenishing the buffet dishes or serving tea and coffee. They just took ages.. One morning I just left without having my cup of tea..as it never came despite repeated requests. While there was a lot of variety..,the taste of food was just about average. The hotel is quite near the Jaisalmer Fort which is about 10 minutes away.
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
- Rooftop terrace
Located 3.1 mi (5 km) from Nathmalji-ki-Haveli, Gorbandh Palace is within a 10-minute drive of Bhatia Market. This 3-star hotel has 83 guestrooms and offers an outdoor pool, free in-room WiFi, and a rooftop terrace. It's in the historical district and also close to Jaisalmer Fort and Patwon-ki-Haveli.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM.
All 83 air-conditioned rooms provide minibars, coffee makers, and free newspapers. Guests can expect free WiFi and 26-inch LCD TVs with satellite channels. Bathrooms offer hair dryers and bathrobes, and beds sport pillow menus. Ceiling fans, safes, and desks are also available.
At Gorbandh Palace, guests have access to an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free extended parking and limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 582 reviews