Jaipur Marriott Hotel5.0 out of 5.0
Recent guest reviews
Hotel was great very comfortable and staff was very nice
Hotel was very well kept and comfortable. Hotel staff were the most professional and courteous I experienced in India
Great everything except the location. The hotel is near the airport and requires half an hour each way to get to the city center. Apart from that, we enjoyed the hotel (huge breakfast spread, nice room and bed, courteous staff etc) a lot. It lives up to Marriott brand.
The front desk staff are just plain incompetent. They lack basic training and clearly do not understand how online travel agency reservations work. I stayed at the Marriot Jaipur for 2 days in July. I got great rates online and had booked 4 weeks in advance. During checkout, the front desk agent refused to accept the online reservation as they were having issues with their "payment collection system". When asked to call customer care, he refused to do so as he would have to "wait on phone a lot". When I asked to see a manager, a guy in a suit came up and told me harshly that it didnt matter that I had already paid for this as their system wasnt working and that I would have to charge it again to my credit card on file and that I "did not have any choice". To make things worse, he now charged me 30% more than the amount I had paid before saying that it was the current rate and that the rate I had got while booking 4 weeks ago was not valid anymore. I travel a lot on business and for pleasure and this is by far the worst customer service i have seen to date. I returned back home basically having paid for the hotel reservation twice!! I now have to endure the horrors of sitting on the phone with customer care for hours to get my money refunded. Thanks for putting your customers first Marriott Jaipur!!! Never again!
- Free valet parking
- Onsite dining
- Outdoor pool
Located 1.2 mi (1.9 km) from World Trade Park, Jaipur Marriott Hotel is within a 15-minute drive of Sawai Mansingh Stadium. This 5-star hotel has 317 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an outdoor pool. Amber Fort is 12.6 mi (20.2 km) from the hotel, which is near the airport.
Have a drink at the tapas bar or enjoy dining at one of 4 onsite restaurants like Okra, which specializes in international cuisine and serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Jaipur Marriott Hotel's 317 air-conditioned rooms provide iPod docks, minibars, and coffee makers. 32-inch LCD TVs come with satellite channels and DVD players, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include free newspapers, free bottled water, and safes.
At Jaipur Marriott Hotel, guests enjoy a full-service spa, an outdoor pool, and a children's pool. There's free valet parking, and an airport shuttle (available 24 hours) for INR 650 per vehicle roundtrip. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this luxury hotel include a 24-hour fitness center, a spa tub, and a sauna.