Customer service was great and the location was great as well.
Excelente lugar y servicio. Las instalaciones limpias y adecuadas para toda la familia
Great location, their staff is AMAZING... Honestly, I work in the business and let me tell you... these guys have it dialed! Great amenities, good location
Loved the location (right by the action!) and the pool. I also LOVED the happy hour they offered. The condo-style room was awesome.
Beautiful property. Courteous and helpful staff. Rooms are clean and spacious.
The property offered a great complimentary breakfast. The staff was very nice and helpful. Overall had a great experience. It was also close to the downtown area which was walking distance with lots of shops and restaurants.
Will never ever return to this hotel. Not even for free- thats how bad it was. We were in a 2 bedroom suite, the room has a view of a empty parking lot, the trash pickup was outside of our room so in the middle of the night you would be woken up by the sound of the trash truck picking up EVERY NIGHT, plunge pool on your balcony is ICE COLD so that was not able to be used, wifi didn't work- the staff tried to help but long story short it was not resolved. The trip to this hotel was just awful and we got the runaround when we asked to leave and be refunded. They did end up giving us a 30% discount the first night but not even close to covering a trip gone very bad. I expected so much more from this hotel. We are deeply disappointed.
We love it since we get there! We had a great time. We love the room, very confortable beds and beautiful balconies. A/C very refresh! Great with kitchen and areas you can enjoy. Swimming pool is not too big but is fine, you will have the chance to meet other people. Elevators are small too and they don’t have A/C but they work fine. Family friendly. Staff very helpful and polite. Hotel is not beach front but is close to the beach, restaurants, stores and supermarkets. We love the room and the decorations of the Hotel A+++
Location location location - the Oceano supplies a small property personalized experience within a quick walk to downtown with excellent parking facilities for taking a drive to adventures further down the highway. The free breakfast buffet is delicious. The suites are spacious and attractive. It was incredible having in-suite laundry to clean up after our daily escapades. We had such wonderful experiences with the staff. I would highly recommend staying here.
There were bugs in the room. They were on the bed and on the walls. Expected it to be clean for the price.
Very nice hotel. I was pleasantly surprised. The pool was small but clean. It is not on the ocean, but the ocean is jist down the street.
Great hotel, room pool was small so didnt even bother to get in but other than that everything was great.
Beautiful views and comfortable apartment like rooms.
This hotel is the nicest hotel in Jaco. We got the bigger room which was worth it. The staff was friendly , the food was great ($7 extra). There is a bar, pool, and gym. The place was affordable and a short distance from the main strip. Also they rent bikes for $3 a day which was a great way to get around town. The staff was super helpful and helped arrange a trip to Manual Antonio national park.
The staff was warm and welcoming, even offering a beverage during a check in. We stayed in then kitchen suite. It was clean and goregous. Smaller than I expected from the pictures but comfortable 2nd floor apt. Our sound system was broken and replace asap w/o issue The washer/dryer was a life-saver. All my swimsuits couldn't dry with the excessive humidity at our previous place in Tamarindo. The room service was quick and cordial, pizzas were awesome! Great experience all around
Nice hotel. Not far from beach, restaurants & bars. Only bad thing is you have to continue to ask for fresh towels and wash rags. Also they didn't have the best breakfast options.
Beautiful hotel, very clean rooms, NO SMOKING anywhere on property, great staff.
Oceano Boutique Hotel & Gallery places you within a 15-minute stroll of popular sights such as Jaco Beach and Teatro Jaco. This 4-star hotel has 64 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi.
Free cooked-to-order breakfast is served each morning from 8:00 AM to 10:00 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
All of Oceano Boutique Hotel & Gallery's 64 individually furnished rooms provide coffee makers, free local calls, and ceiling fans. 32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Laptop-compatible safes are also available.
Built in 2014, the brand new Oceano Boutique Hotel & Gallery offers an outdoor pool, a health club, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available on request) for USD 120 per person one way. The front desk has multilingual staff that can help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a computer station, and free newspapers.
Customer service was great and the location was great as well.
Thank you T, we hope to welcome you back!
Excelente lugar y servicio. Las instalaciones limpias y adecuadas para toda la familia
Great location, their staff is AMAZING... Honestly, I work in the business and let me tell you... these guys have it dialed! Great amenities, good location
Dear Guest, thank you for your kind comments! It will be a pleasure to welcome you back! Kind regards.
Loved the location (right by the action!) and the pool. I also LOVED the happy hour they offered. The condo-style room was awesome.
Dear Guest, thank you for your kind comments! We are happy to know you had a great time with us! Come back soon!
Beautiful property. Courteous and helpful staff. Rooms are clean and spacious.
Dear Guest, thank you for your visit and your kind comments! We will be happy to welcome you back!
The property offered a great complimentary breakfast. The staff was very nice and helpful. Overall had a great experience. It was also close to the downtown area which was walking distance with lots of shops and restaurants.
Thank you for your kind comments! We are glad to know you had a wonderful time at Oceano! Come back soon!
Thank you for your visit!
Thank you! Come back soon!
Will never ever return to this hotel. Not even for free- thats how bad it was. We were in a 2 bedroom suite, the room has a view of a empty parking lot, the trash pickup was outside of our room so in the middle of the night you would be woken up by the sound of the trash truck picking up EVERY NIGHT, plunge pool on your balcony is ICE COLD so that was not able to be used, wifi didn't work- the staff tried to help but long story short it was not resolved. The trip to this hotel was just awful and we got the runaround when we asked to leave and be refunded. They did end up giving us a 30% discount the first night but not even close to covering a trip gone very bad. I expected so much more from this hotel. We are deeply disappointed.
Dear Sarah, I do remember your case. Once again I would like to offer you our most sincere apologies for the unfortunate experience and for not being able to be up to your standards during your recent stay with us. Our team works hard to provide best experiences to our guests day by day, and it really saddens us when the things go wrong and our guests leave feeling disappointment and frustration. We kindly ask you to give us another opportunity to serve you in order to improve your perception. Kind regards, Alexandra
Muchas gracias por visitarnos!