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Best Western Jaco Beach All-Inclusive Resort

3.0 star property

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Photo gallery for Best Western Jaco Beach All-Inclusive Resort

Free daily buffet breakfast
Property video
Breakfast, lunch, dinner served; international cuisine
Sport court
Sundeck

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Pastor Diaz Ave, Jacó, Puntarenas, 61101
  • Place, Neo Fauna
    ‪2 min walk‬
  • Place, Jacó Walk Shopping Center
    ‪5 min walk‬
  • Place, Jacó Beach
    ‪4 min drive‬
  • Airport, Tambor (TMU)

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Garden View

7.6 out of 10
Good
(4 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(23 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Garden View

Standard Room, Multiple Beds, Non Smoking, Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking, Garden View

8.0 out of 10
Very good
(31 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Garden View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Garden View

7.8 out of 10
Good
(16 reviews)
  • Garden view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Balcony, Pool View

Standard Room, 2 Double Beds, Balcony, Pool View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Balcony, Pool View

7.8 out of 10
Good
(16 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Accessible, Garden View

Standard Room, Multiple Beds, Accessible, Garden View | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Accessible, Garden View

8.6 out of 10
Excellent
(11 reviews)
  • Garden view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Standard Room, 2 Double Beds, Non Smoking, Balcony | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • Garden view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Jacó

Located 1 mi (1.7 km) from Jacó Beach, Best Western Jaco Beach All-Inclusive Resort is within a 15-minute drive of other popular attractions like Rainforest Adventures Jaco. This 100-room, 3-star property welcomes business and leisure travelers with 2 outdoor pools, a free water park, and free breakfast.

What's nearby

  • Neo Fauna - 2 min walk - 0.1 miles
  • Jacó Walk Shopping Center - 5 min walk - 0.3 miles
  • Teatro Jacó - 6 min walk - 0.4 miles
  • Jacó Beach - 4 min drive - 1.1 miles
  • Herradura Beach - 19 min drive - 8.1 miles

Getting around

  • Juan Santamaria Intl. Airport (SJO) - 99 min drive

Restaurants

  • ‪Koko Gastro Bar - ‬4 min walk
  • ‪JacoBar - ‬2 min walk
  • ‪Café Bohío - ‬2 min walk
  • ‪Mono Verde - ‬1 min walk
  • ‪Pizza Pata - ‬1 min walk

About this property

Best Western Jaco Beach All-Inclusive Resort

Guests of Best Western Jaco Beach All-Inclusive Resort have access to 2 outdoor pools, a free water park, and a children's pool. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive property include free WiFi in public areas, an arcade/game room, and a terrace.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include free international calls, safes, and phones.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Puerto

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Playground
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Beach toys
  • Children's games
  • Children's pool
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 150 per person (one-way)
  • Airport shuttle fee per child: USD 150 (one-way), (up to 12 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

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Frequently asked questions

Can I book all-inclusive rates at Best Western Jaco Beach All-Inclusive Resort?

Best Western Jaco Beach All-Inclusive Resort is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include soccer, tennis, and volleyball.

What's there to see around Best Western Jaco Beach All-Inclusive Resort?

This property is located in Jacó, just steps from Jacó Beach and Neo Fauna, and within a short walk of Jacó Walk Shopping Center. You'll also find Hermosa Beach and Rainforest Adventures Jaco within a short drive.

Will I be able to park at Best Western Jaco Beach All-Inclusive Resort?

Yes, self parking is offered for free at the all-inclusive property.

Does Best Western Jaco Beach All-Inclusive Resort include a casino at the property?

No, Best Western Jaco Beach All-Inclusive Resort doesn't have a casino.

Will I find an indoor pool at Best Western Jaco Beach All-Inclusive Resort?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What amenities will couples enjoy at Best Western Jaco Beach All-Inclusive Resort?

This beachfront all-inclusive property offers plenty of amenities for couples including 2 outdoor pools, 2 bars, and a restaurant.

Does Best Western Jaco Beach All-Inclusive Resort have a hot tub?

No, there isn't a spa tub at this all-inclusive property.

Does Best Western Jaco Beach All-Inclusive Resort have a restaurant with a breakfast menu?

Yes, Best Western Jaco Beach All-Inclusive Resort serves free buffet breakfast at El Puerto each morning.

Will Best Western Jaco Beach All-Inclusive Resort allow pets to stay for free?

No, pets aren't allowed at Best Western Jaco Beach All-Inclusive Resort.

Are there connecting rooms at Best Western Jaco Beach All-Inclusive Resort?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

How far is the airport from Best Western Jaco Beach All-Inclusive Resort?

The closest major airport to Best Western Jaco Beach All-Inclusive Resort is Tambor (TMU), which is about 27.8 mi away.

Can I book a room with a balcony at Best Western Jaco Beach All-Inclusive Resort?

Yes, some guestrooms at this all-inclusive property offer a balcony where guests can enjoy garden or pool views.

Does Best Western Jaco Beach All-Inclusive Resort host weddings?

There are wedding services available at Best Western Jaco Beach All-Inclusive Resort if that's in your vacation plans.

Best Western Jaco Beach All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 387 out of 1011 reviews
Rating 8 - Good. 322 out of 1011 reviews
Rating 6 - Okay. 173 out of 1011 reviews
Rating 4 - Poor. 74 out of 1011 reviews
Rating 2 - Terrible. 55 out of 1011 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Varton

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay and felt very comfortable throughout our visit. The staff was friendly and welcoming, and the location right on the beach was a real luxury. Everything was relaxing and easy, which made the trip even more enjoyable. Good endless food. I truly enjoyed my time here and would definitely come back and stay again.
Stayed 4 nights in Feb 2026

6/10 Okay

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms need to be updated- not Best Western quality.
Stayed 4 nights in Nov 2025

2/10 Terrible

roxana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
To start out vacation, we showed up 2 hours early to check in. They charge me an extra $80 dollars and then my room key didn't work. Horrible staff, no service at the restaurant and the bar. I will not recommend this place its rundown dirty and understaff
Stayed 4 nights in Nov 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Staff & service, property conditions & facilities
Breakfast was great,clean rooms
Stayed 4 nights in Nov 2025

6/10 Okay

michael

Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Property conditions & facilities
Very pleased with property
Stayed 1 night in Oct 2025

10/10 Excellent

Jamyah

Stayed 5 nights in Oct 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Sep 2025

6/10 Okay

Lesley

Traveled with partner
Liked: Staff & service
.
Stayed 1 night in Sep 2025

10/10 Excellent

Manrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

James

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were outdated, Very difficult to operate the tv, None of the phones worked & walls in stairwells were dirty
Stayed 2 nights in Sep 2025

6/10 Okay

Herson Montenegro

Traveled with partner
Disliked: Staff & service
Need to get better bartenders, really slow and don't care about the huge lines, there was a lady bartender that was so lost and was so badly train that she shouldn't be there
Stayed 3 nights in Aug 2025

2/10 Terrible

Paola

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is not for families nor kids. Full of couples....and drunk people!
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony J

Stayed 5 nights in Aug 2025

10/10 Excellent

Frankie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Stayed 1 night in Aug 2025

10/10 Excellent

Juan, Alajuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

Vanessa Eve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so happy we chose this hotel for our vacation. Having all-inclusive makes everything else so much easier to do like day tours, beach time, pool time etc. The only thing we marked 4 stars instead of 4 is related to how the housekeeping doesn’t refresh towels and how you have to go to the front desk to request them and other items like bottled water (only two regular sized bottles at a time) soap. Despite this minor issue we were so happy with our stay here and hope to return!
Stayed 7 nights in Jul 2025

10/10 Excellent

Ivan Martin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was from waking distance. My family and I felt comfortable and safe.
Stayed 6 nights in Jul 2025

4/10 Poor

Kyle

Stayed 1 night in Jul 2025

10/10 Excellent

Angello

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. I was planning to propose to my girlfriend (now fiancé!) and the staff helped me with everything to be ready for the big day. It was a great place.
Stayed 3 nights in Jul 2025

8/10 Good

Chase

Traveled with group
Liked: Staff & service, amenities
If you want to make your friends back home jealous with killer views and do it on a BUDGET, Best Western Jaco is the perfect place! The grounds are immaculate- palms and that postcard perfect beachfront setup. Let's talk about some MVPs here: Aaron, Bryan, and Francisco at the bars. Quick, friendly, and mixology specialists who have a very heavy hand if you ask nicely. That said, I do wish the drink menu had a bit more flair. Espresso martini, anyone? The service overall was fantastic especially in the food & beverage areas. One nice perk of this property was the live music at night, several nights of our trip were done by local performers. A nice, authentic touch! The rooms? they suck. DATED. Beds are rock-hard, walls are thin- you can easily hear loud music all day and until about 12 am. You're NOT coming here for luxury or a plush sleep- you're here for the beach and a strong drink to forget the bed. The food was very hit or miss. Some days we were vibing with the fried yucca, plantos maduros (scrumptious), juices and fruits, and chilled wine. Other days it felt like they couldn't get enough chicken, bland and so overused. The snack bar gave off "school lunch line" vibes- perfect for kids but you'd have to be very intoxicated to eat there. If you're American and emotionally attached to bacon or conditioner for your hair- pack your own. Both of which would improve the experience. Pro tip: the beach-facing pool at the far end of the resort is the ultimate chill zone
Stayed 4 nights in Jul 2025

6/10 Okay

Jessica

Liked: Cleanliness
Stayed 6 nights in Jul 2025

8/10 Good

Chloe

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Felt like there could have been more of a variety with the food, but the drinks were good. We were also limited on the number of pool towels we could use, couldn’t have more without returning our old ones and room service took ours before we left so we didn’t have any towels the last day. Overall very nice place for the price and great staff.
Stayed 4 nights in Jul 2025