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Recent guest reviews

For the price you pay for this all inclusive resort it’s amazing they have pretty limited meal schedules but plenty of opportunities to snack between meals at the fresh hot food they put out at one of the two bars they have live music by a band every night I was there DJing with all fun lights at the resort pool and the staff were very friendly it is right in Jaco beach two minute walk from downtown where you have access to anything else you could possibly want I had a great five days!

Great property , food was excellent. Overall great hotel. About 1.5 hours away from airport, but chose it for this reason ( seclusion). Not a 5 but a 4 because furnishing news updating.

The hotel is clean and internal staff is friendly. The price is a bit high for the full included service as drinks options are limited.

Location was great, but staff was excellent! So friendly and courteous.

The. Check in took 2 hours. Terrible!!! The wont even let u sit on the sofa to wait until u were checked in. The check in process shouldn’t be that long

The music from 10-6 was obnoxious. They should be playing light background music if at all.

The hotel, and staff were great. You definitely get your money's worth. The facility is not very modern, but it's clean and comfortable. The staff goes out of their way to help you.

A group of four of us went together. We were very pleased with the variety of food offerred at the main restaurant. We did not see one of the restaurnts mentioned ever open. The bar had a fantastic view of the ocean and the staff and the snacks and drinks were good. Unfortunately, , there was a time of day when mosquitoes were quite prevalent. Sadly the bar was the only place open for a snack or drink at that hour. We have been to other places where citronella candles were provided but that was not the case here. This was a serious inconveninece and health concern. There were problems with wi fi and internet service during our stay.

Great staff ,food,beach etc one of my all time favoritesGreat surfing

Internet and phone was down most of the time. Food was not always available. One of the a/c barely worked. Food itself was OK. Bar staff was great. Not the best value overall but not sure what else is in Jaco

It´s an average hotel, don't have any extraordinary thing. If you go before 3pm it would you cost USD$25 per person so its expensive if you travel with family. For my I think its better if you stay in other hotel and have your foods outside the hotel, not the all inclusive because the food its not the extraordinary and have time for everything doesn't allowed you to have your food when you want.

The hotel is in a good location, the staff were Helpful and the geounds were well kept. This was my first trip ro Costa Rica, I thought the all incusive resort agood option for my 23 yr old son and I. The all Iincusive is not the way to go unless you want toeat buffet style and drink bottom shelf liqour and draft beer all day . The rooms were small and the beds were worn, the interrior of the rooms was dated late 80s id sayThe free unlimited calls to the USA , was from the front d Desk phone, probably ok for some, I found it akward to conduct a business call. Next time, I'll just pay for the room and eat around Jaco, most speak english.

Beautiful location. Not a great value. An ordinary hotel with bad food.

This hotel is pretty clean and safe. No guest allowed. They feed you plenty but the food is not that good.. Maybe a 6 out of 10. Great location right off the beach

Pastor Diaz Ave Jaco Puntarenas

Hotel highlights

  • Walking distance to Jaco Beach
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Jaco Beach is within a 5-minute walk of Best Western Jaco Beach All-Inclusive Resort while other popular sites like Rainforest Adventures Costa Rica Pacific Park are within a couple of miles (3 km). This 3-star property has 100 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast served from 6:30 AM to 10:00 AM. Enjoy a bite to eat at El Puerto, the property's onsite restaurant.


Rooms

All of Best Western Jaco Beach All-Inclusive Resort's 100 rooms are air-conditioned and have an array of amenities, including free international calls, phones, and desks. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries.


Property features

At Best Western Jaco Beach All-Inclusive Resort, guests enjoy features like an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 150 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this all-inclusive property include a business center, a terrace, and laundry facilities.

Room options

Standard Room, Multiple Beds, Non Smoking (1 Double 1 Single)

1 Double Bed and 1 Twin Bed | Sleeps 3

Standard Room, Multiple Beds, Non Smoking, Garden View

1 King Bed and 1 Twin Bed | Sleeps 3

Standard Room, Multiple Beds, Non Smoking, Garden View

1 Double Bed and 1 Twin Bed | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking, Garden View

2 Double Beds | Sleeps 4

Guest reviews for Best Western Jaco Beach All-Inclusive Resort

Everyone (9) Business (2) Couples (13) Family (9) Friends (6) Other (11)
5
Everyone

For the price you pay for this all inclusive resort it’s amazing they have pretty limited meal schedules but plenty of opportunities to snack between meals at the fresh hot food they put out at one of the two bars they have live music by a band every night I was there DJing with all fun lights at the resort pool and the staff were very friendly it is right in Jaco beach two minute walk from downtown where you have access to anything else you could possibly want I had a great five days!

By on Jan 7, 2022

Review comment responded on Jan 18, 2022

Thank you very much for your lovely 5 star review! Great that you enjoyed staying with us. The entire team of the Best Western Jacó Beach All Inclusive Resort is looking forward to welcome you the next time. Best regards. Marjorie Espinoza. Guest Relations Manager

5
Everyone

By on Aug 17, 2021

4
Friends

Great property , food was excellent. Overall great hotel. About 1.5 hours away from airport, but chose it for this reason ( seclusion). Not a 5 but a 4 because furnishing news updating.

By on Feb 28, 2021

Review comment responded on Mar 1, 2021

Dear Guest, thank you so much for sharing your superb review. We are elated that you had such a lovely stay at our hotel since you were able to rest, relax and enjoy the beach to the max and there is nothing more important to us than our guests' total comfort, satisfaction and well being. It was a pleasure having you as guests. Thank you for staying with us. The entire team will be looking forward to your next visit. Warmes regards. Marjorie Espinoza. Guest Relations Manager

4
Everyone

By on Jan 26, 2021

Review comment responded on Mar 1, 2021

Dear Guest, thank you so much for sharing your superb review. It was a pleasure having you as guests. Thank you for staying with us. The entire team will be looking forward to your next visit. Warmes regards. Marjorie Espinoza. Guest Relations Manager

1
Everyone

By on Dec 29, 2020

Review comment responded on Dec 30, 2020

Estimada maria, muchas gracias por su calificación ya que realmente valoramos la retroalimentación de nuestros huéspedes. Nos apena mucho saber que su estadía no estuvo a la altura de lo que esperaba por lo que le pedimos que por favor acepte nuestras mas sinceras disculpas. Fue un placer estar a su servicio. Marjorie Espinoza. Gerente de Relaciones con los Huéspedes.

1
Everyone

By on Dec 29, 2020

Review comment responded on Jan 4, 2021

Estimada Maria, muchas gracias por su calificación ya que realmente valoramos la retroalimentación de nuestros huéspedes. Nos apena mucho saber que su estadía no estuvo a la altura de lo que esperaba por lo que le pedimos que por favor acepte nuestras mas sinceras disculpas. Le aseguramos que no hay nada que sea más importante para nosotros que la completa satisfacción, comodidad y bienestar de nuestros huéspedes por lo que nos comprometemos hacer todo lo posible para estar a la altura de lo que espera si no mucho más. Fue un placer estar a su servicio. Marjorie Espinoza. Gerente de Relaciones con los Huéspedes.

1
Everyone

By on Dec 25, 2020

Review comment responded on Dec 29, 2020

Estimado Huésped, muchas gracias por su calificación ya que realmente valoramos la retroalimentación de nuestros huéspedes. Nos apena mucho saber que su estadía no estuvo a la altura de lo que esperaba por lo que le pedimos que por favor acepte nuestras mas sinceras disculpas. Fue un placer estar a su servicio. Marjorie Espinoza. Gerente de Relaciones con los Huéspedes.

5
Everyone

By on Dec 13, 2020

Review comment responded on Dec 16, 2020

Estimado huésped, muchas gracias por hacernos llegar sus encantadores comentarios sobre su estadía en nuestro hotel. Nos alegra saber que su estadía fue sumamente placentera ya que nada nos alegra mas que la completa satisfacción de todos nuestros huéspedes. Ha sido un placer tenerle con nosotros y poder atenderle. Muchas gracias por preferirnos. Esperamos que regrese muy pronto. Marjorie Espinoza. Gerente de Relaciones con los Huéspedes

3
Partner Couples

The hotel is clean and internal staff is friendly. The price is a bit high for the full included service as drinks options are limited.

By on Feb 10, 2020

Review comment responded on Feb 12, 2020

Dear guest, thank you so much for sharing your nice comments about your stay with us. We are very glad that you found our facilities so clean and our staff so friendly because there is nothing we want more than to see our guests' totally satisfied, resting and enjoying their stay to the max. We are very sorry and at the same time baffled that you mentioned that our all inclusive drinks options were limited when we offer beers, several types of cocktails made from vodka, rum, scotch, whisky, ect. We would really appreciate if you could please let us know what more types of liquors and drinks you would like us to offer so that we can take your valuable advice into account as quickly as possible. It was a pleasure being at your service. Thank you for staying with us. We hope to see you back again in the very near future. Best regards. Marjorie Espinoza. Guest Relations Manager

5
Family

Location was great, but staff was excellent! So friendly and courteous.

By on Jan 13, 2020

Review comment responded on Jan 16, 2020

Dear guest, thank you for sharing your superb comments about your stay with us. We are delighted that it was so wonderful since you had lots of rest and fun, were able to enjoy the beach very much and found our location great (we are right at the beach, have direct access to it and we are also just a couple of blocks from downtown Jaco) and our staff so friendly and attentive. This is truly rewarding because our utmost desire is to see our guests totally comfortable and satisfied. It was a pleasure being at your service. Thank you for choosing us. We hope to see you back again soon. Warmest regards. Marjorie Espinoza. Guest Relations Manager.

Best Western Jaco Beach All-Inclusive Resort

Pastor Diaz Ave, Jaco, Puntarenas 61101
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