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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

A modern hotel room with a large bed, a sofa, a desk, and a TV.
A Holiday Inn Express hotel with a modern design, featuring a brick facade, multiple floors, and a prominent entrance with palm trees.
A hotel room with a sofa, armchairs, a coffee table, a TV, a fireplace, and decorative plants.
A swimming pool with a tiled deck, palm trees, and a modern building with large windows and a brick facade.
A buffet with labeled containers of omelets and other breakfast items.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪20 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

A hotel room with two beds, a desk, and a television.

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

A bathroom with a granite countertop sink, a large mirror, and two wall-mounted light fixtures.

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with a view of greenery, and a wall-mounted TV.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(24 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

A bathroom with a large mirror, a sink, and a shower.

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds (Additional Living Area)

A hotel room with two beds, a nightstand with a lamp, and a framed picture on the wall.

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

Northwest
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 554 reviews
$119 nightly
The price is $135
Sep 20 - Sep 21
Total with taxes and fees
Holiday Inn Express & Suites Jacksonville W - I295 and I10 by IHG

About the neighborhood

Jacksonville

Located in Westside, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is within 2 miles (3 km) of sights such as Crystal Springs Park and Panther Creek Golf Club. This 80-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Crystal Springs Park - 3 min drive - 1.9 miles
  • VyStar Veterans Memorial Arena - 20 min drive - 15.3 miles
  • EverBank Stadium - 20 min drive - 15.9 miles
  • Jacksonville Naval Air Station - 21 min drive - 20.7 miles
  • St. Johns Town Center - 31 min drive - 27.9 miles

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬10 min drive
  • ‪Circle K - ‬10 min drive
  • ‪Circle K - ‬13 min drive
  • ‪Circle K - ‬11 min drive
  • ‪Wendy's - ‬9 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

At Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and free newspapers.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Hampton Inn Jacksonville I-10 West
Westside
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 766 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on Sep 20, 2026 start from $126, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

This hotel is situated in Westside, close to Crystal Springs Park, Jacksonville Equestrian Center, and Bent Creek Golf Course. You'll also find Panther Creek Golf Club and Pope Duval Park within a short drive.

Will I be able to park at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG feature a casino at the property?

No, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an outdoor pool and free breakfast plus some guestrooms include free WiFi.

Are there hot tubs at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG serves free buffet breakfast from its snack bar.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG for a fee of USD 50 per accommodation, per stay. A deposit of USD 50 per stay is collected.

Are there connecting rooms at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

The closest major airport to Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is Jacksonville International Airport (JAX), which is 22.1 mi away (28 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 27.6 mi away (37-minute drive).

Can I book a room with a balcony at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 776 reviews
Rating 8 - Good. 161 out of 776 reviews
Rating 6 - Okay. 52 out of 776 reviews
Rating 4 - Poor. 29 out of 776 reviews
Rating 2 - Terrible. 22 out of 776 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes very comfortable and breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Marisel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this hotel to be a great find. It was clean & modern throughout the building. We would stay here again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, breakfast is superbe
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed and nice staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, amenities
Great location Nice rooms great service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was just an overnight stop but appreciated the cleanliness of the facility and the staff at night and in the morning were both helpful and very friendly and considerate.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and my room was very cozy.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and breakfast area. Friendly staff.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Charla

Liked: Cleanliness, property conditions & facilities
The staff was courteous and rooms were clean
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love everything
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Yes nice menu
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Extremely clean room, friendly staff. Comfortable bed and amenities.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Debra

Liked: Cleanliness, staff & service, amenities
The room was great & very clean. The staff was vey nice and helpful. Enjoyed my stay.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, nice area
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Good breakfast. Some outside noise, but to be expected in a city.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so very helpful and friendly. Ac cooling comfy bed and pillows
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was just what the doctor ordered.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Muzaffaruddin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was super clean, looked clean, smelled clean! All the workers were very friendly. Pool was perfect
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Staff & service, property conditions & facilities
Comfortable bed, clean facilities, fresh breakfast.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Morrell

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were well kept and staff was very professional I enjoyed my stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite and helpful! They worked hard to clean in all areas!!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Some staff great, some good.
Stayed 3 nights in Apr 2026