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Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

2.5 star property
Hotel in Jacksonville with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Suite, Multiple Beds (Additional Living Area) | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Interior
Outdoor pool, sun loungers
Free buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Laundry
  • Gym

Explore the area

View in a map
537 Chaffee Point Blvd, Jacksonville, FL, 32221
  • Place, Crystal Springs Park
    ‪2 min drive‬
  • Place, Panther Creek Golf Club
    ‪3 min drive‬
  • Place, Jacksonville Naval Air Station
    ‪21 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Comm, Roll Shwr)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible (Comm, Roll Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds (Additional Living Area)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed (Additional Living Area)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Jacksonville

Located in Northwest, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is within 2 miles (3 km) of sights such as Crystal Springs Park and Panther Creek Golf Club. This 80-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Crystal Springs Park - 2 min drive - 1.7 miles
  • Panther Creek Golf Club - 3 min drive - 1.7 miles
  • Jacksonville Naval Air Station - 21 min drive - 20.5 miles
  • St. Johns Town Center - 29 min drive - 27.2 miles
  • Mayo Clinic Florida - 37 min drive - 33.9 miles

Getting around

  • Jacksonville Station - 20 min drive
  • Jacksonville International Airport (JAX) - 28 min drive

Restaurants

  • ‪Circle K - ‬19 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Circle K - ‬7 min walk
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Salsas Cocina Mexicana & Cantina - ‬6 min drive

About this property

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG

Hotel in Jacksonville with free breakfast and a fitness center
At Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with securing valuables and dry cleaning/laundry. Additional amenities include meeting rooms, a business center, and free newspapers.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Refrigerators, microwaves, and coffee makers are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Indoor pool
Fairfield Inn & Suites Jacksonville West/Chaffee Point
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
8.6 out of 10, Excellent, 663 reviews
$112 nightly
The price is $127
Dec 21 - Dec 22
Total with taxes and fees
Fairfield Inn & Suites Jacksonville West/Chaffee Point

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per accommodation, per stay, plus a deposit of USD 50 per stay
  • 2 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chaffee Jacksonville
Holiday Inn Express Hotel And Suites Chaffee
Holiday Inn Express Hotel Suites Chaffee
Holiday Inn Express Suites Chaffee Jacksonville West
Holiday Inn Express Suites Chaffee Jacksonville West by IHG

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG on Dec 12, 2025 start from $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

This hotel is situated in Northwest, close to Crystal Springs Park, Jacksonville Equestrian Center, and Bent Creek Golf Course. You'll also find Pope Duval Park and Panther Creek Golf Club within a short drive.

Will I be able to park at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG feature a casino at the property?

No, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG a good place to stay for couples?

Couples will appreciate amenities like an outdoor pool, free breakfast, and a terrace at this hotel.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG feature a restaurant that includes a breakfast menu?

Yes, Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG serves free buffet breakfast from its snack bar.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG for a fee of USD 50 per accommodation, per stay. A deposit of USD 50 per stay is collected.

Does Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

The closest major airport to Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG is Jacksonville International Airport (JAX), which is 22.1 mi away (28 minutes by car). Another top airport is Jacksonville, FL (CRG-Jacksonville Executive at Craig), which is located 29.5 mi away (37-minute drive).

Are there rooms with balconies at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG.

Holiday Inn Express & Suites Chaffee-Jacksonville West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 661 reviews
Rating 8 - Good. 141 out of 661 reviews
Rating 6 - Okay. 42 out of 661 reviews
Rating 4 - Poor. 26 out of 661 reviews
Rating 2 - Terrible. 17 out of 661 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Phyllis, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
We were very close to the main highway which made it convenient.
Stayed 1 night in Sep 2025

8/10 Good

mellissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lots stuff close and not far from family we visited
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was very comfortable. Staff very friendly and helpful.
Stayed 1 night in Aug 2025

8/10 Good

james

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Room matches photos

Was finally a clean Hotel Room. Room matched the Picture. Food was good, would stay there everytime I come into town.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie, High Point

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Krinishia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Jul 2025

10/10 Excellent

Russell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jacksonville

Very clean hotel. Everyone was friendly and helpful. The service was excellent. Had everything we were looking for in a room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Josh

Traveled with family
Liked: Amenities
Friendly, helpful staff. Clean rooms and comfortable beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Margarita

Stayed 1 night in Aug 2025

10/10 Excellent

Miguel

Stayed 3 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, comfortable. Very pleasant stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to expressway.
Stayed 1 night in Jul 2025

8/10 Good

Marie-Michele

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beds confortables, service by the staff ok
Stayed 1 night in Jul 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goose poop all over the pool, no clean towels in the pool area, check in desk was extremely rude, several outlets in the room didn’t work. Overall just dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities, room comfort

6 star rating

The girls where so friendly, and so helpful.
Stayed 1 night in Jul 2025

8/10 Good

Darlene Beth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property was perfectly located for the reason we were there. Close shopping & reasonably close restaurants. The front desk staff was not very friendly nor accomodating. We had two rooms and tried to get them at least on the same floor and wss told no, room assignments are what they are. Normally do not habe this problem at other hotels.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michelle

Stayed 1 night in Jul 2025

10/10 Excellent

Christina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

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