Skip to main content
Beginning of main content

Best Western Palestine Inn

2.5 out of 5.0

Recent guest reviews

The desk person was friendly, the room was quite clean and spacious. Breakfast at restaurant in front of the hotel was very good.

Worth the price for a home cooked breakfast and the staff is super friendly!!

Staff was very friendly and helpful. Rooms were nice and breakfast was included.

Staff was really nice. I'm use to staying in nicer places, but the staff did give me a little discount and I was in there suite. Everything worked and was very clean. Huge TV. No complaints. Thanks Jackie, for helping me out.

This hotel was in a very good location and I was very pleased with my stay.

We had business in Palestine that required us to be there Monday all day and returned to Houston Tuesday Morning. The Best Western was on a main road there and was easy to access. The room was clean and AC worked almost too good. There was a refrigerator and Microwave and coffee pot which we appreciated. The only problem we had was that we booked and paid for the room online and when we checked in she swiped my credit card again for what I assumed was for any extra movies we might have rented or damage to the room but she charged me again for the room. I quickly pointed this out ready for a fight. They were very nice and very quick to fix the mistake. I have nothing bad to say about them. The room was clean and had everything that we needed to have a nice stay. It's not fancy but the price is right if you just need a clean cool room to sleep in.

Great staff and very comfortable located in a central area.

this hotel is very nice and clean. Staff was friendly, would stay again.

Staff was friendly. Room was nice and spacious. Nice hotel overall.

Booked online and when I checked in I was given a smoking room. I questioned it and was told my room rate was why I got smoking. If I wanted non-smoking it would be more. Ended up in the right room for the same price, but had to argue.

enjoyed the stay, staff is outstanding, free hot breakfast next door which was great. we will stay here again wasn't to far out of the way from the train : ) thank you for making our polar express trip a time to remember.

My experience was uneventful...which was just what I wanted. No unpleasant surprises. I would recommend this hotel to anyone who is traveling and simply wants a clean, safe, comfortable, convenient place to stay. And the breakfast was good too!

Hotel lobby reeked of mothballs. Maybe your ok with that, but I felt like I was in a science experimtne. My room was generally ok with fridge and microwave and good bed. But it also had a mild background smell. I think it needed to have carpet cleaned or at least let some fresh air in. Parking and exterior areas of hotel were very clean. Breakfast a little better than usual "continental" since they have a voucher system with adjecent restaurant.

room was very clean, staff was extra friendly, great location off the loop, great restaurants around hotel. the free hot breakfast @ the lil cafe in the parking lot was delicious, very filling also. it wasnt a nasty continental breakfast either, it was a hot breakfast with biscuits and gravy, eggs, toast, grits,bacon, sausage, pancakes,etc. next trip to palestine, texas we will be staying here again!!!!!!!!!!!!!!!!!!!!!!

Everything was wonderful for the price. Would stay their again.

The only problem i had was at check in. The clerk did not realize that I had already paid and was trying to charge me again. It took about 20 minutes for me to get checked in. Other than that, they were extremly nice and the stay was very pleasant.

The rooms were clean and comfortable. The service was excellent. The bed was just right for a great nights sleep. Friends stayed at another hotel in the same area and were not happy at all. Breakfast area really nice. An overall great experience

I was only there to sleep and eat breakfast in AM. I had a nice night. And good breakfast. I would like to buy some of the coffee cups from the cafe. I don't know if they sell them.

Good hotel for our overnite stay

Room options

Standard Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Queen 1 | Sleeps 3

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Full 3 | Sleeps 6

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Guest reviews for Best Western Palestine Inn

Everyone (5) Couples (3) Business (1) Family (8) Other (2)
4

nice motel

Everyone

The desk person was friendly, the room was quite clean and spacious. Breakfast at restaurant in front of the hotel was very good.

By , from Marysville, MI on Jun 5, 2017

Review comment responded on Jul 4, 2017

Thank you so much for choosing to stay with us and for the nice review! We hope you'll come back and stay with our family at Best Western Palestine inn again.

5

wonderful guest services!

Everyone

Worth the price for a home cooked breakfast and the staff is super friendly!!

By on Dec 11, 2016

4

nice hotel in texas.

Everyone

Staff was very friendly and helpful. Rooms were nice and breakfast was included.

By , from Palestine, TX on Sep 21, 2016

3

depends on what you are accustomed to

Everyone

Staff was really nice. I'm use to staying in nicer places, but the staff did give me a little discount and I was in there suite. Everything worked and was very clean. Huge TV. No complaints. Thanks Jackie, for helping me out.

By , from Florida on Jul 19, 2016

5
Everyone

This hotel was in a very good location and I was very pleased with my stay.

By on May 11, 2016

5

quick trip to palestine

Families

We had business in Palestine that required us to be there Monday all day and returned to Houston Tuesday Morning. The Best Western was on a main road there and was easy to access. The room was clean and AC worked almost too good. There was a refrigerator and Microwave and coffee pot which we appreciated. The only problem we had was that we booked and paid for the room online and when we checked in she swiped my credit card again for what I assumed was for any extra movies we might have rented or damage to the room but she charged me again for the room. I quickly pointed this out ready for a fight. They were very nice and very quick to fix the mistake. I have nothing bad to say about them. The room was clean and had everything that we needed to have a nice stay. It's not fancy but the price is right if you just need a clean cool room to sleep in.

By on Apr 6, 2015

3

good place

Couples

Great staff and very comfortable located in a central area.

By on Dec 4, 2014

4

getaway

Couples

this hotel is very nice and clean. Staff was friendly, would stay again.

By on Apr 3, 2014

4

weekend getaway

Couples

Staff was friendly. Room was nice and spacious. Nice hotel overall.

By on Mar 3, 2014

3

beware

Families

Booked online and when I checked in I was given a smoking room. I questioned it and was told my room rate was why I got smoking. If I wanted non-smoking it would be more. Ended up in the right room for the same price, but had to argue.

By on Jan 3, 2014