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Recent guest reviews

The place is a conundrum, newly redone bathroom with a super dated bed, bedding, carpet and walls. Bed was old and hard, pillows where flat. The toliet in the room had a problem that the chain kept coming loose that flushes the toliet, i had to fix it myself 4 times. The A/C didn't work well, we cranked it down but it did so much except make a lot of noise. The qalls are auper thin i could plainly hear conversations from the hall and in the roosm we were next to and a ove us.

Refrigerator was to be requested if it was needed and even with it noted, the staff was unable to make sure which rooms even had one. No microwave, coffee pot or internet connection for the tv. The rooms were supposed to have jetted bath tubs and not only was it just a regular bath tub, but there was no plug to give our son a bath. When asked about it, the staff didn't seem to know about it or even provided one after bringing it to their attention. The toliet would hardly flush if it did and the so called toiletries that were provided were 1 small packet of shampoo/ conditioner and a bar of soap (we are a family of 4). The vending machines were completely empty and we still don't know where the ice machine is. Check out is supposed to be at noon but we were told 11 when we called to check out late. Now we are being billed another night despite all of our concerns just because we needed another hour to get things together. We went out of our way 45 minutes to stay with this hotel and were very disappointed with the outcome and lack of assistance to fix the issues

The matters was new but sagged in the middle the staff was exalint wanted to stay longer but it was time to go.

Hotel had fire in July 2019, went out of business, no one told me about it until i arrived to jackpot to find out that i needed a room in another hotel. Bas business...

When we arrived to check in the hotel was shut down... we were never notified in advance and had to scramble to find another place to stay. Why didn't 4 Jacks or Orbitz contact us prior to our arriving?

I will be calling for a refund. 5 minutes after checkin the hotel started smoking. The 2 qorking there tried keeping it quiet in the hush, I opened the door that the man closed to see huge billowing smoke. The other man went and pulled the fire alarm. It did not sound. I ran and grabbed my family out of the room we grabbed our wallets and left out the door. No know else was calling 911 so I did. Because the fire alarm didnt work we went to a different hotel. There is no way I'd stay there.

Tobacco smoke smell in hallways is not to my liking. No microwave or refer included. reasonable price.

Had a cute decor, but 1 bed had old Hard mattress pad on it, no coffee.And sign outside said $40, but we booked on line for $65, & receipt said motel charges 15% for online reservations!!

No fitted sheets nor were they big enough to cover the bed.

The hotel was fine Customer service not so much. People are extremely rude in jackpot.

Nice and good value for the area. Like a "very old friend". Nevada of yesteryear. This is a good value for your buck.

Good clean budget hotel, paid 1/3 what they wanted at Cactus Pete’s across the street. Cheap drinks and good food here.

The Wi-FI was great compared to the overall amenities of the room. The heat lamp was the only source of light in back part of the bathroom in the shower area.

The Manager of 4 jacks cancelled my reservation. The hotel staff called me to verify my reservation. I explained to them I was running a little late and I would arrive about midnight. They said that would be fine and that they would continue to hold my reservation. I arrived at 4 jacks at 12:15am with my 4 kids and found out the manager had cancelled my reservation and given our room away several hours prior to us arriving! It was a big mess! I had to drive my family all the way back to twin falls just to sleep for the night. It was a horrible experience!

The casino in it sucks. Therwise it works considering I only sleep in the hotel. I wouldn't recommend it to anyone who had to stay in the room for any length of time. They advertise cable TV but it's all static.

Great rate It was older but it was clean and very comfortable

My husband and I have stayed here several times and always have left saying "We'll be back". The price is amazing, the hotel is charming and the restaurant always tasty. I have already recommended it to friends and we were there just 4 nights ago.

Very noisy. Doors do not have soft closers and slammed all night. Plus heard people (working?) talking, coming and going. Didn't get any sleep.

Us Highway 93 Jackpot NV

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Casino

Within a short walk of Elko County Sherrif's Office, Four Jacks Hotel and Casino is within a mile (2 km) of Jackpot Golf Club. This 60-room hotel welcomes guests with a restaurant and conveniences like a casino and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

Guests can expect to find satellite TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ceiling fans, and desks.


Property features

Guests staying at Four Jacks Hotel and Casino enjoy features like a casino and free WiFi in public areas. If you decide to drive, there's free parking. Staff members can help with accommodation requests, and provide luggage storage.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Four Jacks Hotel and Casino

Everyone (32) Couples (4) Family (2)
3
Partner Couples

The place is a conundrum, newly redone bathroom with a super dated bed, bedding, carpet and walls. Bed was old and hard, pillows where flat. The toliet in the room had a problem that the chain kept coming loose that flushes the toliet, i had to fix it myself 4 times. The A/C didn't work well, we cranked it down but it did so much except make a lot of noise. The qalls are auper thin i could plainly hear conversations from the hall and in the roosm we were next to and a ove us.

By on Jul 31, 2022

1
Family with small children

Refrigerator was to be requested if it was needed and even with it noted, the staff was unable to make sure which rooms even had one. No microwave, coffee pot or internet connection for the tv. The rooms were supposed to have jetted bath tubs and not only was it just a regular bath tub, but there was no plug to give our son a bath. When asked about it, the staff didn't seem to know about it or even provided one after bringing it to their attention. The toliet would hardly flush if it did and the so called toiletries that were provided were 1 small packet of shampoo/ conditioner and a bar of soap (we are a family of 4). The vending machines were completely empty and we still don't know where the ice machine is. Check out is supposed to be at noon but we were told 11 when we called to check out late. Now we are being billed another night despite all of our concerns just because we needed another hour to get things together. We went out of our way 45 minutes to stay with this hotel and were very disappointed with the outcome and lack of assistance to fix the issues

By , from Clearfield on Jun 12, 2022

4
Friends

The matters was new but sagged in the middle the staff was exalint wanted to stay longer but it was time to go.

By on Apr 8, 2022

1
Friends

Hotel had fire in July 2019, went out of business, no one told me about it until i arrived to jackpot to find out that i needed a room in another hotel. Bas business...

By on Nov 12, 2019

1
Everyone

When we arrived to check in the hotel was shut down... we were never notified in advance and had to scramble to find another place to stay. Why didn't 4 Jacks or Orbitz contact us prior to our arriving?

By on Jul 27, 2019

1
Family Family with small children Partner Couples

I will be calling for a refund. 5 minutes after checkin the hotel started smoking. The 2 qorking there tried keeping it quiet in the hush, I opened the door that the man closed to see huge billowing smoke. The other man went and pulled the fire alarm. It did not sound. I ran and grabbed my family out of the room we grabbed our wallets and left out the door. No know else was calling 911 so I did. Because the fire alarm didnt work we went to a different hotel. There is no way I'd stay there.

By on Jul 5, 2019

3
Partner Couples

Tobacco smoke smell in hallways is not to my liking. No microwave or refer included. reasonable price.

By on Jul 4, 2019

2
Partner Couples

Had a cute decor, but 1 bed had old Hard mattress pad on it, no coffee.And sign outside said $40, but we booked on line for $65, & receipt said motel charges 15% for online reservations!!

By on May 25, 2019

2
Everyone

By on May 10, 2019

2
Family

No fitted sheets nor were they big enough to cover the bed.

By on Apr 12, 2019

Four Jacks Hotel and Casino

1702 Us Highway 93, Jackpot, NV 89825
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