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Grand Heritage Narmada Jacksons

4.0 star property
Family-friendly hotel with a full-service spa and free valet parking

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Photo gallery for Grand Heritage Narmada Jacksons

Front of property
International cuisine
Indoor pool
Lobby
1 bedroom, premium bedding, desk, rollaway beds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
South Civil Lines, Jabalpur, 482001
  • Dhuandhar Falls
    ‪7 min drive‬
  • Pisanhari Ki Madiya
    ‪10 min drive‬
  • Madan Mahal
    ‪12 min drive‬
  • Jabalpur (JLR)
    ‪20 min drive‬

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Room options

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, desk, rollaway beds

Premium Double Room

  • 226 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Pool View

Comfort Room, Pool View | Bathroom | Shower, free toiletries, hair dryer, slippers

Comfort Room, Pool View

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Jabalpur

Grand Heritage Narmada Jacksons places you within a 10-minute drive of Dhuandhar Falls and Bastar Palace. This 66-room, 4-star hotel has a full-service spa along with an indoor pool and a 24-hour gym.

What's nearby

  • Dhuandhar Falls - 7 min drive - 3.7 miles
  • Bastar Palace - 8 min drive - 5.1 miles
  • Pisanhari Ki Madiya - 10 min drive - 6.6 miles
  • Madan Mahal - 12 min drive - 5.0 miles
  • Tilwara Ghat - 16 min drive - 9.8 miles

Getting around

  • Jabalpur Junction Station - 11 min walk
  • Jabalpur (JLR) - 17 min drive

Restaurants

  • ‪Indian Coffee House - ‬2 min drive
  • ‪Sadar Choupati - ‬3 min drive
  • ‪Wok and More - ‬17 min walk
  • ‪Coffee Culture - ‬2 min drive
  • ‪Café Coffee Day - ‬3 min drive

About this property

Grand Heritage Narmada Jacksons

Family-friendly hotel with a full-service spa and free valet parking
Grand Heritage Narmada Jacksons features a full-service spa, an indoor pool, and a children's pool. Free valet and self parking are available, and there's also an area shuttle. The 24-hour front desk has staff standing by to help with tours or tickets, access to locker space, and luggage storage. Other amenities at this spa hotel include a 24-hour gym, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer free toiletries and slippers. Other amenities include coffee makers, free newspapers, and ceiling fans.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

English, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 450 for adults and INR 450 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Asanzo
  • Back In Time

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers

Policies

Check-in

Check-in start time: 11 AM; Check-in end time: 10:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for INR 1000.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately INR 450 for adults and INR 450 for children
  • Rollaway bed fee: INR 1000.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 11 AM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

WelcomHeritage Narmada Jacksons
WelcomHeritage Narmada Jacksons Hotel
WelcomHeritage Narmada Jacksons Hotel Jabalpur
WelcomHeritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Heritage Narmada Jacksons
Grand Heritage Narmada Jacksons Hotel
Grand Heritage Narmada Jacksons Jabalpur
Grand Heritage Narmada Jacksons Hotel Jabalpur

Frequently asked questions

Are free cancellation options available at Grand Heritage Narmada Jacksons?

Grand Heritage Narmada Jacksons provides free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Grand Heritage Narmada Jacksons?

This hotel is located in Jabalpur, close to Dhuandhar Falls, Pisanhari Ki Madiya, and Madan Mahal. Bastar Palace is also within a driving distance of 4.3 mi.

Is there parking available at Grand Heritage Narmada Jacksons?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Grand Heritage Narmada Jacksons?

There is a full-service spa available for guests to enjoy and services include massages.

Does Grand Heritage Narmada Jacksons have a casino on the premises?

No, Grand Heritage Narmada Jacksons doesn't have a casino.

Is there an indoor pool at Grand Heritage Narmada Jacksons?

Yes, this hotel has an indoor pool.

Is Grand Heritage Narmada Jacksons good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Grand Heritage Narmada Jacksons?

No, there isn't a spa tub at this hotel.

Does Grand Heritage Narmada Jacksons feature a restaurant that includes a breakfast menu?

Yes, Grand Heritage Narmada Jacksons serves continental breakfast for a surcharge each morning at Back In Time.

Does Grand Heritage Narmada Jacksons allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Heritage Narmada Jacksons.

Are there connecting rooms at Grand Heritage Narmada Jacksons?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Grand Heritage Narmada Jacksons?

The closest major airport to Grand Heritage Narmada Jacksons is Jabalpur (JLR), which is 8.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Grand Heritage Narmada Jacksons?

No, you won't find guestrooms with balconies at Grand Heritage Narmada Jacksons.

Grand Heritage Narmada Jacksons Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 19 reviews
Rating 8 - Good. 8 out of 19 reviews
Rating 6 - Okay. 4 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 3 out of 19 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Madhur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

8/10 Good

Vineet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avoid going during the wedding season when guests come in dozens and you become a part of a loud Indian wedding whether you like it or not. The employees are much much better at service than their big metro counterparts. They treat you as if you are staying in their homes. Particularly at the breakfast buffet.
Stayed 4 nights in Jun 2022

6/10 Okay

Cicily, Dubai

Traveled with family
Disliked: Cleanliness, amenities
it is just a ordinary property which is like any other 2* property. The toilet commode had so many stains it was repulsive
Stayed 1 night in Apr 2022

8/10 Good

Pravin, Hyderabad

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Nov 2021

6/10 Okay

Hitesh

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

JackiU, Los Angeles, CA

Liked: Staff & service, amenities, property conditions & facilities
The hotel is a decent 3 star hotel to stay in while staying in Jabalpur. The exterior of the hotel and lobby look 4 star though the room was a 2-3 star. It was spacious which is nice but the bathroom was not very clean and found hair on my toilet seat. For it’s price, I think it’s OK to stay. The front desk staff is helpful and the lobby and property looks nice and safe.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in on 30th Dec 2018 at Narmada Jacksons. To begin with, they didn't have the details of our booking done though Expedia. When we reached our designated room (supposedly a romantic suite), the first thing we notice is an executive desk and chair with a sofa set (torn from all edges). Adjoining it, was a bedroom that was too cramped and the room window opening to the backside of a housing society. Please mind, the room was costing us 20,000/-+ per night We raised our concern with the manager. He was courteous enough to show us 3 more rooms of similar type, finally we found a room which was airy and brighter (Though a grade lower). Next morning (31st Dec), we went for our sightseeing. Before proceeding, I checked with reception if the room keys are needed for the cleaning services. He confirmed, its not required. Evening when we returned, we found the room to be in exact state that we left it in. In short, no cleaning done. When we asked the concerned person, we were told it's against the policy of the hotel to open the room with master key & clean the room (something unheard of). We didn't have a good experience with Narmada Jacksons, Jabalpur and we won't recommend it to anyone.
Stayed 2 nights in Dec 2018

10/10 Excellent

Nons, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice spacious rooms. Don’t believe their free airport pickup they charge for it!
Stayed 1 night in Sep 2018

10/10 Excellent

Joseph, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located with all facilities.

I grew up in Jabalpur and had past connections with the hotel. The stay reminded me of of my years in Jabalpur and the hotel provided all facilities to make my stay very comfortable. The staff was very courteous and helpful. The food excellent.
Stayed 5 nights in Feb 2018

2/10 Terrible

Aniket , Austin, Texas

Disliked: Staff & service, property conditions & facilities, room comfort

Plz stay away from this hotel.

Reception staff is rude. Doesnt know the check iin and out time. Please stay away from this hotel. Very bad experience.
Stayed 1 night in Feb 2018

8/10 Good

Subramanian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was comfortable and the service quality was also good
Stayed 1 night in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Overpriced and dirty

They said my booking didn't exist and lucky I had the printout cause otherwise they wouldn't let me check in and floors were never cleaned black with filth
Stayed 1 night in Nov 2017

8/10 Good

Arun

Liked: Cleanliness, staff & service, room comfort

Comfortable stay

Comfortable stay, need to provide exhaust in the bathroom
Stayed 1 night in Oct 2017

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel to stay

My stay was amazing and comfortable. Excellent service. I will highly recommend everyone to stay in this hotel.
Stayed 3 nights in Oct 2017

6/10 Okay

Seema, Bangalore

Liked: Staff & service
Disliked: Property conditions & facilities

A hotel with very helpful and supportive staff .

I stayed with my 88 yrs. old mother who was so genuinely looked after by each and every staff as their own mother. This left a great memorable impression on us.The drivers were decent , polite and helpful . Rooms and other amenities might be better at other hotels but the staff here I found was un- matched.The room service was very prompt as well as the dinner /lunch was very delicious with less oil and spices as instructed by us.Over all the experience was good and i would certainly stay there again and again.
Stayed 1 night in Jul 2017

8/10 Good

M, virginia

Liked: Cleanliness, staff & service, room comfort

Newer rooms are spacious and comfortable.

Was given old rooms first that were dated and need upgrading badly. We re upgraded to newrooms

10/10 Excellent

Zak, Pune, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient hotel, close to City Centre

Very well Maintained hotel, excellent service in the restaurant and very friendly staff.

8/10 Good

Verified traveler

Stayed 1 night in Oct 2018

6/10 Okay

peter, nederland

Liked: Cleanliness

Prijzig en dan nog geen warm water voor douche.

Ik had verwacht in deze prijsklasse een warme douche te kunnen nemen, maar helaas. Verder was alles goed
Stayed 1 night in Jan 2018