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Grand Heritage Narmada Jacksons

4.0 out of 5.0

Recent guest reviews

It's near to Airport and Railway Station ....Surrounding area is also good .....service is awesome is tasty....if you are coming to see Jabalpur then it's the best property within the city .....although it's the most expensive hotel in Jabalpur

Azanso offers fast food and few Chinese & Indian dishes which are good in taste and presentation. This is complete veg. Back in time restaurant, is a full fledged restaurant with all dishes made to order, serving with excellent and mouth watering taste. You also have noon buffets, which is well laid out covering all parts of main course. Both the restaurant are in the building at separate places. Here there is both veg and non veg.

I Attended wedding function of one of my relative on 12/03/2017 at hotel Narmada Jackson Civil Lines Jabalpur. The event of marriage was meticulously scheduled in such a manner that the entire function was properly planned and the Event was grand success. The function was also witnessed by 33 German tourists putting up in the Narmada Jackson Hotel. Since I Know German language I acted as interpreter for the foreign tourists. The German tourists were very much thrilled to see the Indian wedding that too Bengali style. Now comes the main thing that is the food the snackS both veg and Non veg were tasty and were served by the waiters without any interruptions. Te main course food was also very delicious and all the guest were fully satisfied. I recommend Narmada Jackson for events in future.

I was in Jabalpur for a day for some official work and choose this hotel for stay. Good hotel with overall facilities and probably best in the city. Food was good and room service was decent. though, bed was little hard but overall good stay.

Hi This is more of a suggestion then a review post. Been the best property in the city ur services was really disappointing no cleanliness in the rooms there was proper dust in the room which we can feel on our feats while walking no warm water in the bathroom though the warm water prob was resolved later but it was there. This hotel use to be one of my fev hotels but this time it was really disappointing as the rates are charged the services was not at all up to the mark food was good but resturent services was again the same disappointing no parking place for the residence guest. Too much of noice in the room coz of late night party at the pool side no proper protocol set for the party people to make less noice Really disappointing You really need to work on your services Thanks

Very good facilities in this hotel and to doing a tour of maa narmade this is the best way to stop here...this hotel is very good service staff and doing a great and excellent job in own work and services also

Well situated in the Jabalpur City within proximity of Railway station as well as GCF. Rooms are well clean, Food is good and staffs are well motivated to resolve issues by understanding it's importance. Only be sure that party is not planned on your check in nights. Else, request desk to allot a room farthest from party lawn.

We had a one night stay here before heading off to Bandhavgarh National Park. We had prearranged for a private car and driver to pick us up at the airport. When we exited the airport building, the hotel driver was waiting with a placard with our names on it. We rather got the impression we were an inconvenience and he appeared to be in quite a hurry to get us to the hotel. The driver bumped into the car in front of him as we exited the airport and then sped back to the hotel. Arriving at the hotel he then drove fast right up to the Hotel front doors then opened his car door into a guest exiting the car next to him before disappearing. The reception girl was welcoming and always had a pleasant smile throughout our stay. Reception quickly signed us in and informed us we had been upgraded to the top suite, a pleasant surprise. The hallways are a bit dated and do not immediately give a great impression. On arrival at our room we found our suite a classic old colonial style type of room that has been updated but not completely refurbished – a mix of old and new. The room had no source of heat, however we were comfortable at a room temperature of just under 21.0, and the hotel did provide extra blankets on request. The back of our room faced a rear open hallway, which had a pleasant seating area’s overlooking the pool. We were shocked to discover that one of the windows from our room to hallway was unlatched. Had we not noticed the unlocked window, the safety and security of our room would have certainly have been compromised, not only while we were out of the room but also sleeping in the room. The safe in the room was inoperable, as well the fridge in the room did not work, neither was an absolute necessity so we survived without either in working order. We did find king sized bed a bit on the hard side. However, the biggest problem we faced; was the paper-thin doors that allow you to hear everything happening in the hallway. From 11:00 PM to as late as 5:30 AM we were constantly awoken by people arriving to knock on neighboring doors. They then proceeded to engage in a very loud and lengthy conversation in the hallway, disturbing us and leaving us with a very restless night! We enjoyed an early dinner at the upstairs bar over the restaurant and found the food fare quite delicious and plentiful. Breakfast buffet is mostly of Indian fare; however, they can do omelets and fried eggs, no meat. The rooms here are on the pricy side; however, hotel options in Jabalpur are somewhat limited in choice. Our stay was more or less as expected for Jabalpur. Every staff member we interacted with did their utmost to help in any way they could, a big plus in our books.

Stayed at the hotel for a day, chose it for its proximity to the railway station. The rooms are comfortable, spacious and very clean, all amenities are provided for. The hotel staff is helpful, they booked a cab for station drop at the last minute and requested the driver to rush back to help me catch my train! The in room dining is open 24 hours and served good food. Wifi was also working well. It is a reputed hotel as people in the city know it as a landmark. Negatives- my room was next to the club or hall where a DJ was playing for some party and the music was playing pretty loudly in my room too! Tip- Please ask for a room far away from their club.

Nearest to Station , Airport and Market. Good Food and Night Life. Easy for tourist to catch the market, sight seeing. Conveyance available for near by places like Bheraghat, Gwarighat, Kachnar City, Pisanhari ki Madhiya and more.

South Civil Lines Jabalpur

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Grand Heritage Narmada Jacksons is located 3.6 mi (5.8 km) from Dhuandhar Falls and 4.8 mi (7.8 km) from Madan Mahal. This 66-room, 4-star hotel welcomes guests with conveniences like an indoor pool, a 24-hour health club, and free in-room WiFi. Sangram Sagar Lake is also within a 30-minute drive.


Start your day off right with a free buffet breakfast. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


Grand Heritage Narmada Jacksons's 66 rooms are air-conditioned and provide coffee makers, free newspapers, and free bottled water. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include ceiling fans and desks.

Property features

Grand Heritage Narmada Jacksons features an indoor pool, a children's pool, and a 24-hour health club. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free WiFi in public areas, 4 meeting rooms, and a 24-hour business center.

Room options

Luxury Suite, 1 King Bed, Non Smoking, Pool View

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

56% of guests recommend this hotel

Total of 198 reviews