Grand Suites Family Resort

2.5 star property
Art Deco hotel with 3 outdoor pools and 2 hot tubs

Choose dates to view prices

Photo gallery for Grand Suites Family Resort

Indoor pool, 3 outdoor pools, open 8:00 AM to 10:00 PM, pool umbrellas
Suíte Premium- Vista Lago | Minibar, soundproofing, iron/ironing board, free WiFi
Hallway
Suíte Premium Triplo | Minibar, soundproofing, iron/ironing board, free WiFi
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Gym
  • Bar
  • Hot Tub
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Rua Pércio Martini, nº 2937, Lago Azul, Ita, SC, 89760-000
  • Prainha de Itá
    ‪19 min walk‬
  • Ita Thermals Park
    ‪4 min drive‬
  • Caracol Lookout
    ‪10 min drive‬
  • Chapeco (XAP)
    ‪90 min drive‬

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Room options

Suíte Premium Triplo

  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Luxo Adaptado

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Luxo Double

  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxo Superior Double

  • 291 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Luxo King

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Luxo Superior King

  • 226 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

Suíte Premium King

  • 463 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ita

Grand Suites Family Resort places you within a mile (2 km) of Prainha de Itá and Ita Thermals Park. This 126-room hotel welcomes guests with 3 outdoor pools, free breakfast, and an indoor pool.

What's nearby

  • Prainha de Itá - 19 min walk - 1.1 miles
  • Ita Thermals Park - 4 min drive - 1.3 miles
  • Caracol Lookout - 10 min drive - 4.0 miles
  • Condá Arena - 80 min drive - 40.0 miles
  • Hospital Unimed - 81 min drive - 40.7 miles

Getting around

  • Chapeco (XAP) - 90 min drive

Restaurants

  • ‪Confraria Itá - ‬6 min drive
  • ‪Marcão Restaurante e Choperia - ‬5 min drive
  • ‪Restaurante Império das Carnes - ‬4 min drive
  • ‪Restaurante do Itá Thermas Resort - ‬4 min drive
  • ‪Kiosque - ‬5 min drive

About this property

Grand Suites Family Resort

Art Deco hotel with 3 outdoor pools and 2 hot tubs
Grand Suites Family Resort features 3 outdoor pools, an indoor pool, and a children's pool. There's free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Other amenities at this all-inclusive hotel include a 24-hour gym, 2 hot tubs, and a sauna.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars and phones are other standard amenities.
3 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 4 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Evening entertainment
  • Foosball table
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Children's pool
  • Free supervised activities for children
  • Indoor pool
  • Lifeguards on site
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2020
  • Communal living room
  • Lifeguards
  • Renovated entire property - December 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • 10 percent destination fee will be charged

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Air conditioning may be restricted to certain hours from February 01 to December 31 in accordance with national or local laws.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Grand Suites Family Resort Ita
eSuítes Itá Resort by Atlantica
Grand Suites Family Resort Hotel
Grand Suites Family Resort Hotel Ita

Frequently asked questions

Is a free cancellation option available at Grand Suites Family Resort?

Grand Suites Family Resort provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Grand Suites Family Resort?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Grand Suites Family Resort on May 28, 2025 start from $206.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Grand Suites Family Resort?

This hotel is located in Ita, just steps from Prainha de Itá. You'll also find Ita Thermals Park and Caracol Lookout within a short drive.

Will I be able to park at Grand Suites Family Resort?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Grand Suites Family Resort feature a casino?

No, Grand Suites Family Resort doesn't have a casino.

Will I find an indoor pool at Grand Suites Family Resort?

Yes, this hotel has an indoor pool as well as 3 outdoor pools and 2 hot tubs. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Grand Suites Family Resort?

There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.

Does Grand Suites Family Resort have a hot tub?

Yes, this hotel has 2 spa tubs.

Does Grand Suites Family Resort feature a restaurant that includes a breakfast menu?

Yes, Grand Suites Family Resort serves free buffet breakfast on weekday mornings from its restaurant.

Will Grand Suites Family Resort allow pets to stay free of charge?

No, pets and service animals aren't allowed at Grand Suites Family Resort.

Does Grand Suites Family Resort have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Grand Suites Family Resort?

The closest major airport to Grand Suites Family Resort is Chapeco (XAP), which is about 22.6 mi away. Another top airport is Erechim (ERM-Comandante Kraemer), which is around 26.2 mi away.

Are there rooms with balconies at Grand Suites Family Resort?

No, at Grand Suites Family Resort, there aren't any guestrooms that list a balcony.

Grand Suites Family Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 87 reviews
Rating 8 - Good. 30 out of 87 reviews
Rating 6 - Okay. 13 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 1 out of 87 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isis Caroline

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

DANIELA DOS SANTOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funcionários nota 10

Atendimento nota 10 por parte dos funcionários. Principalmente os Tio da recreação infantil, Tio Cachinho e Tio Bigode. Minha filha (6 anos) amou eles. Comida na média, porém falta opções sem glúten e lactose. Bebida não tem vinhos, espumantes e whisky inclusos.
Stayed 4 nights in Sep 2024

6/10 Okay

ALEXANDRE

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

EDMAR

Liked: Property conditions & facilities, room comfort
No geral foi bom. A comida não gostei pois tinha muito peixe, camarão e coisas a base de peixe que não posso comer. Geralmente comida fria no bife
Stayed 3 nights in Jun 2024

10/10 Excellent

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel tem uma estrutura fantástica.
Stayed 3 nights in Mar 2024

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Caetano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Fabiano

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

ROBSON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo hotel

Ótimo hotel em todos os quesitos, habitações, conforto piscinas, comidas e um excelente atendimento.
Stayed 2 nights in Jul 2023

10/10 Excellent

Alessandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Solange Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Cecília

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

DARCI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Formidável

Excelente hotel!! Com certeza voltaremos!
Stayed 2 nights in Apr 2023

10/10 Excellent

Silvia Helena

Stayed 2 nights in Mar 2023

10/10 Excellent

Jackson L

Stayed 2 nights in Mar 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2023

10/10 Excellent

Eliane

Stayed 1 night in Jan 2023

6/10 Okay

Sergio Roberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Faz falta um chefe de cozinha para o restaurante. Muito aquém das cinco estrelas anunciadas.

4/10 Poor

EDGAR AUGUSTO

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Excelente opção de lazer.

Hotel confortável com pessoal extremamente cordial e solicito, dedicação quase familiar. Oferece diversão tanto para crianças como para adultos.
Stayed 2 nights in Dec 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viagem de bodas

Incrível! Tudo novinho! Cama excelente! Piscinas ótimas!
Stayed 2 nights in Oct 2022