Sol Umag4.0 out of 5.0
Recent guest reviews
Sol Umag is a hotel placed in beautiful Umag bay, at the very sea cost. I had a room with a view to the sea. Beautiful mornings and evenings, listening to the sea waves. Rooms are clean, very comfortable, food is diverse and there is plenty of it. The hotel is very close to the city of Umag, so you can walk there. In this time of year (mid october) there is a lot of elder people here as well as sportsmen enjoying nice weather on the sea cost. This part of Istria is known of having beautiful weather very early in the spring and very lately in the autumn. Picking this hotel as your base is good choice if you come here as a cyclist, because from here you have plenty of options for cycling tours around Istria. That's why it is so popular for outdoor sports. Tihe hotel also has very nice small welness center and indoor pool.
First I was dissapointed when I came into my room and saw dirty floor. There were chunks of dust in the middle and not to mention on sides although the cleaning lady let the reception know that the room is ready :( Othervise the room was ok, beds are comfortable, I have no other complaints. BUT the other thing which was very disturbing is that every morning the gardeners started their work already a bit before 8am (cutting grass, vacuuming leafs). They woke us up every single morning :( We chose this time to visit the hotel just to get some peace, to sleep a bit longer while we obviously cannot do it at home because of work :( They should work when people leave the hotel or just start at least at 9am...that was really really disturbing. Staff is nice (especially at the dinner time when everybody said hello to us...in the morning most of them were grumpy and fed up), girls at spa were also very nice and helpful. The point is that I've visited this hotel couple of years ago and sadly I must say that it lost on it's quality AND cleanliness. But overall we had a nice stay and I won't say I won't come back again :)
Very nice location, right at the beach. Food is average, feels more like 3 stars, but if you are not too demanding it's still ok. Rooms needs refurbisment, Bed made creaking noises every time I would move, bathroom should be cleaner and shower handle was really dirty. Hotel workers are very friendly and helpful and this is the only reason I'm rating it with 3stars rather than 2.
We stayed in this hotel 2 weeks. Great helpful people on the reception. Speaking very good English. Dinner was to busy and difficult to find place. Food was great. Just waitresses not all speaking English. It was great holiday for us.
We stayed with husband two weeks in Sol Umag. Great service from front desk. Ivan you are best receptionist and we Thank you so much for your help. Dinner vet busy and if you ordering drinks you got it when you finish eat, I assume hotel staff need working more of that. Anyway it was great holiday few steps from the sea. I felt in love with Croatian people they are so warm and helpful. Maybe one day we will be back!
I spent just weekend with my kid at this hotel. It has great position, staff is very friendly. Food is good, room was clean and spacious. Wifi works perfect. You can enjoy swimming in the sea which is just afew steps away or in the pool. The also have inner pool. The hotel was renovated a few years ago. My personal opinion is that it is time to do some small refreshment. Will return next time for another weekend.
We have decided to spend longer weekend at sea side and as Umag was closest we have ended up in Sol hotel. We were couple paying 165Euro per night (incl breakfast) so for such price I would expect bit different standard. Hence my review is comparing value for money. Our room was located on mezzo floor (between ground and first floor) at the end of the corridor without balcony, facing the hotel entrance. The main problem was that room smelled bad. We tried to resolve with opening of window which did not help much. Sunbeds at pool were for free but all reserved by the time we woke up. Although people reserved sunbeds from early morning, they did not show up. For sunbeds at sea side the hotel required additional money. Brekfast time - hotel is large with many guests which is resulting in several obstacles - coming later there was a problem to find clean table, tables are close to each other, silverware we have collected from other tables. Coffee was not drinkable so the only other option was to order and pay for decent coffee at hotel bar. I did stay in hotels of such category before and my review would be different if the price would be comparable to this standard. However I have recently stayed in hotels in Italy and Spain for similar price but standards much above what I have experienced in Sol hotel. On positive side - staff was very helpful and friendly, sea was clean - so overall if I get a better bargain I would have no problem to visit this hotel for a weekend again.
Thank you to all the staff at Sol Umag Kids' Club, who were very welcoming to our daughter Nell. Activities included crafts, games, mini disco and pool activities. These fun activities really made her holiday!
We stayed at the Sol Umag Residence for 3 nights in July 2017 as a family of 4. The hotel was a great location right on the beach. It was nice surprise to find a sandy beach in Croatia. There were plenty of beach bars and amenities within walking distance. We booked a family room with balcony (B&B) which was actually 2 connecting rooms with separate balconies. The children loved having their own room but ideally one large room with one balcony with enough chairs for us all to sit together would have worked better. The hotel offers free parking and free wifi which worked consistently on all our devices. The card security system used to enter the block and the hotel room is good. The bathroom was small and clean and the balcony is a good size. The beds were comfortable but only a bedside lamp on one side for some reason. Plenty of space for clothes and to store the suitcase. The breakfast buffet was ample with a wide choice covering everything you could wish for. Tip: The flask of filter coffee is far nicer than anything from the coffee machine. The bar staff were attentive and friendly but the Reception staff could have been a bit more friendly and welcoming. The pool is smaller than it looks on the pictures and if you go in the afternoon there is no chance of getting a sunbed but this is the same at many hotels. The shuttle bus to Umag runs about every 20 mins although the hotel fails to mention there is a charge. This is 20 kuna for adults and 10 kuna for children one way which doesn't seem a lot, but 1 return trip each day for a family of 4 for 7 nights would cost you 840 kuna (£100). The hotel was busy during our stay due to a tennis tournament nearby as we asked to move to a higher floor, not ground but could not. There was also a party night on our first night somewhere very close by as we could still here this at 4am! We didn't use the spa facilities or restaurant for an evening meal so cannot comment. The food at the pool bar was good with friendly staff. Overall a pleasant stay.
Wellness spa is clean, relaxing, with range of services. Meals were tasty and full of flavour. Compliments to the chefs. Hot and cold drinks are free with breakfast but you have to pay for them at dinner. Multilingual staff. Predominantly German tourists making this the dominant language after Croatian. Many of the staff spoke English fluently. Location. Flat rock beach, marina and main shopping area within walking distance or option to take tram like train for 20 HRK. Resort has good access for those with limited mobility. Ramps, lifts and walkways are wide with handrails. Room key cards are used to open/close main entrance to residential room complex. Free lockable safe in room. Room 504, double bed, shower no bath, balcony with view of front of resort entrance. Room not deep cleaned on arrival. Floor and tiles of bathroom walls had stray hairs. Specs of blood were on the chair (which I was so disgusted by I removed instantly with anti-bac wipes) and blood on curtain! Main door mechanism looked as though it had been forced open. The bathroom door handle and lock were broken. Spoke to reception about this and was told it would be fixed/cleaned. It wasn’t, until our Rep later raised the issue. We were asked if we wanted to change rooms, which we were prepared to do, only to find it was smaller with less storage areas, no table and poor view (room 525). So we stuck to initial room, spoke to Pamela on reception and she made sure the blood-spattered curtain was replaced and the bathroom handle and lock repaired. Thanks. Also, room had cobwebs on the ceiling, no amenities such as shower cap, iron, kettle or tissues. If you like a bath towel, bring your own, as the towels are small. Thin walls. You can hear guests next door, bit weird to hear someone peeing for Britain. The gym is small and only open from 8am to 8pm. Breakfast ends 10am so you may need to rush. Gym should be open from 7am. Overall, would I return or recommend Sol Umag? No - due to budget style room and negative attitudes of Croatian people to black tourists… although the staff were pleasant enough. I expect a certain standard when quoted as staying in a 4 star resort. I believe the inflated rating is mainly due to the spa and quality of food.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
ACI Marina Umag is a short stroll from Sol Umag, and other popular attractions like Umag Beach are within a couple of miles (3 km). This 4-star hotel has 217 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool. On the beach, it's also near Church of St. Mary and Umag Town Museum.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Order from room service to satisfy your hunger without leaving your room.
The 217 rooms are air-conditioned and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding.
At Sol Umag, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a children's pool, a fitness center, and a sauna.
Reviews from Trip Advisor
80% of guests recommend this hotelTotal of 602 reviews