Our stay at Istanbul Romance Hotel ranks in the top five hotel experiences I’ve had in over fifty years of international and domestic travel. From pre-check in email communications to assistance with post-check out luggage storage, the staff was extremely friendly, attentive, and professional. Faruk, who quickly became our buddy, met us outside the hotel to help with suitcases, he enthusiastically took us to our room, and he recommended and escorted us to a very nice restaurant. His partners at the front desk were equally accommodating. The room was clean, well furnished, and comfortable. Finally, the location was perfect, a short walk to the major attractions and the Grand Bazaar. I would stay there again and highly recommend it for anyone who enjoys service with a big smile.