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Best Western Plus The President Hotel

4.0 out of 5.0

Recent guest reviews

Location is good for the old town, grand bazar and trams to European quarter. Rooms clean, tea tray and mini bar limited. Service up in restaurant and bar is ok. Breakfast good but the room is somewhat character and soul less and they serve no fresh juices, orange squash instead of orange juice. First impressions count though and the receptionists and doormen really really need to learn how to smile and say hello. Not once in five days!! It would make a massive difference to their hotel and make it seem so much more friendly. Such an easy thing to fix, a smile costs nothing. For a four star hotel expected a bit more, especially from their rather miserable front desk.

I lodged into the best western on the 12th feb, and on the 13th I went out with my girlfriend and the room was cleaned and the next day in the morning, I check for my money which I had kept in my wallet in my suitcase and I had lost $450, I reported to the manager and he wasn’t very responsive, Instead he made me feel bad, insulted my country and backed his staff, he was laughing at my situation, I tried reasoning with him, I raised my voice and he Told my to never raise his voice at him. He didn’t let me talk to the senior manager .guys I am really heartbroken, the trip was going well and after this whole situation I feel that my stay was horrible. Please!!!! Be carful, I don’t recommend this hotel for tourist. They take advantage.

We stayed two nights in this hotel for a short trip to Istanbul. It was in walking distance of the grand Bazaar being only a 5 minute walk away and only 15 minutes from the Blue Mosque and the Hajia Sophia. The room was spacious, clean and had everything we needed. Rooms had a hairdryer, which may seem simple, but very important when travelling with hand luggage only. The gym area was reasonable and it had a small indoor pool. Unfortunately, you were unable to use the jacuzzi, steam room or sauna without paying an additional fee, also the staff at the spa area weren’t particularly friendly, which made us more inclined to not pay. Breakfast was ok, with a large selection, however the breakfast room wasn’t the most inviting. I would definitely recommend this hotel based on its locations and cleanliness.

For the cost of the hotel the experience was average. We had a poor check in experience where they said room would be an hour and it was two. A simple apology or a free coffee would of been nice but nothing... The hotel is a good location, walking distance to the main attractions and a stone throw from the Grand Bazaar. Facilities wise they charge €10 per person per day to use the sauna!! This is not included in your room cost so be aware. You can use the plunge pool (it's not a pool you can swim in) and the gym for free. The room was spacious enough and a standard Best Western. View from room in pics. On leaving they got us a taxi who tried to rip us off for toll roads and bridges. Make sure you book via uber and pay on card. The guy literally got out the car demanding more money than on the meter and was a stones throw away from sampling the infamous Glasgow Kiss. Stay safe here!

We was there for 5 nights and I thinck it is worth and am happy to choose it . Points : 1-If you need more space book suits the rooms a bit smal but very clean and comfort. 2- we was at second floor with yard veiw 201 but we wish to stayed at higher floors 5 or 6 with sea view so ask when booking 3- they give chance to move to another room with street veiw , happy we didnt , yard is better and calm 4- for sure you will get relax if using the inside pool at the roof not a big and deep pool but still you will have nice time we used it every day morning befor going to breakfast 5-the break fast is Great and you will enjoy a nice view of Busphre and also Blue mosqe , if you lucky you may vist a bird nocing on your window wish to have a pice of food 6- the terrace bar is also nice for relaxing during evening open until 23 7- the photo uploaded befor was say the trues and no need to add more photo even they are better than mine 8 Transfer to Hotel: the hotel is very close to Beyezit station(Grand Bazar) so if you come from Attaturk airport it is quit easy to reach hotel , no need for taxi or shuttel from airport just take metro and change to tramoua from Yousefpasha station 9- you can just walk to most of attraction places like Bazar,Haia Sphia, Blue Mosqe, Modesa, Cafaraga Madresasi, sultan ahmet squer, beiezid Musqe, sulaymaniye Musqe 10- hotel sourounded by shops and markets as wholesalers but you can buy some retail shoes, bagagges and at the main street you will find LCwaiki, koton, collins,polo, peircardin ... just by walk may be noo need to go any mall

On 6 of January was there to get one room they gave the card key to go to my room but when I went there was some body was there already and I went back to reception it seem to me that normal for them that could happen many times in this hotel ?? !!

The Best Western Plus, The President Hotel, in nestled in a working neighborhood. A five minute walk from the Beyazit Tram station, seven minuets from the Grand Bazaar, and if you wish to stretch your legs about 20 minuets from the Blue Mosque. The The first thing you will notice is the number of small shops, dealing in leather wears, shoes, and miscellaneous goods for wholesalers / manufactures. The beauty of this type of neighborhood is in the fact that you are setting and eating with the local folks, having coffee in the morning and afternoon snacks with the guys that are workers. The cafes are varied, some for the workers and some up scale places that cater to a wider range of clients. ALL, without reservation, serve wonderful food, (as I write my mouth is watering and I am longing to return. We were in and out of the hotel over a period of about three weeks, we would do a couple city tours then takeoff for a few days on a tour arranged through the hotel staff. All the tours recommended by the staff were superb. More about the hot air balloon ride and the tours to Goreme / Cappdokia in a seperate review. Aside from the hotels unique location is it's personality. A warn, personal, yet professional staff are the heart and pulse of this property. From the first minuet you arrive, (following 20 hours of flight and layover time) you are greeted by the doorman and bellmen who make you feel that you may have met them before, (Humm, Old Friends ?), then when you are greeted by the front desk staff at reception and Mr. Semin Ustun welcomes you to the President Hotel, you know for certain you the long flight must have dulled your memory because Mr. Ustun is way to familiar, not to be a long lost friend. Through out our stay Mr. Ustun was our "Go To" guy, he arranged our local tours as well as those jaunts out of Istanbul. The staff make the hotel, the Health club, the Barber shop, the roof top restaurant all let you arrive and depart with the feeling you have met the staff somewhere, sometime maybe long ago, but a comfortable feeling that comes with a long time relationship. The morning buffet breakfast is great for the daily kick start and the roof top cafe is great for a wonderful sunset over the Black Sea. All said and done, if in Istanbul do take advantage of the wonderful property, and see if you to will recognize the staff from some other travel, some other time, some other place, that warm feeling when you unexpectedly encounter an old friend you have not seen in years.

Hotel is at very awesome location, very near to Grand bazaar and all other market places and restaurants. Staff is helpful and services are good. Rooms are little smaller with no view at all. Bathrooms are clean with all essential things.

Best Thank you messages to the president hotel, wonderful service, delicious breakfast,friendly warm company. The staff was wonderful, and the rooms very clean. We will recommend you to our friends, the hotel located was exelent, Many thanks again for all ...

Excellent hotel! We visited as a family of 4 for new year 2018 and stayed for 4 nights. From check-in to check-out we all had a great experience. The hotel staff are very polite and pleasant. All the staff we spoke to could speak English well which was a big plus for us since we couldn't speak Turkish. At check-in we were given a bunch of leaflets by the receptionist which were maps and advertisements for places we could visit which was not very helpful for us since we used GPS and Tripadvisor to find the best places to visit during our stay but I am sure it has helped manually people through their trip. We had 2 connected rooms on the forth floor, our view opposite was the other building but we had the sea view on our right side which we could see from our windows. The rooms were very tidy and clean with plenty of space for our luggage. Every day the staff would refill our tea, coffee, sugar, hot chocolate and 2 bottles of small water for no extra cost. I called the reception once to bring us dental and shaving kits which they brought up very quick and another time before check-out where I asked for a scale for our suitcases which was again very quick. As for the hotel location, I don't think it could be any better. As soon as you leave the hotel and go up the road for 1 minute. You have a tramva station which you can take to go towards the pier to catch a boat to the Prince islands. 10 minute walk and you can take the underground metro to go to Taksim roundabout which is one of the best places for shopping with almost every brand store that you can think of. You also have a lot of must-see attractions within walking distance of the hotel such as the Blue mosque, Hagia Sophia museum, the Topkapi palace and of course the Grand Bazaar which is a ~3 minute walk from the hotel. We exchanged some Euros to Turkish Lira at the hotel and the rates were very fair. We got some Turkish Lira at Ataturk airport upon arrival and we hope we didn't, I believe the hotel rates were better plus they didn't take any commission so we got a better exchange for our money. Would definitely recommend waiting until you get to hotel to exchange your money. Only problem we had at the hotel was the WiFi, the internet speed for most of our stay was so bad that I couldn't load a simple webpage on my phone or laptop, at times the speed was much better but for most of the time it wasn't very practical. I called the reception once to report this issue and they told me that they will contact technical support to look into the issue and after that I didn't really notice an improvement. This didn't really affect our stay at the hotel since we were there to enjoy our time and see the city not surf the web but I am only putting it here so that the hotel staff can look into this issue. The hotel breakfast was a buffet at the sixth floor of the hotel overlooking the marmara sea. An amazing view to have while having breakfast for sure. There was a wide selection of food from different kinds of bread, meat and eggs to jam, butter and countless other types of food. I really enjoyed the hot chocolate and the mini sausages. Overall we had a great experience at this hotel and will definitely stay at the same hotel when we visit Istanbul again.

Tiyatro Caddesi, No. 25 Istanbul Istanbul

Hotel highlights

  • Walking distance to Hippodrome and Basilica Cistern
  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet parking

Best Western Plus The President Hotel places you in Old City, within a leisurely stroll of popular sights such as Hippodrome and Basilica Cistern. This 201-room, 4-star hotel has conveniences like an indoor pool, free in-room WiFi, and free valet parking. It's in central Istanbul and also a short walk from Cemberlitas Bath and Cagaloglu Hamami.


Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Enjoy the ocean views at terras, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.


The 201 air-conditioned accommodations afford space to spread out with dining areas and sitting areas. Guests can expect 40-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Washers/dryers, minibars, and coffee makers are other standard amenities.

Property features

Best Western Plus The President Hotel features an indoor pool, a children's pool, and a health club. There's free valet parking, and an airport shuttle (available 24 hours) for EUR 25.00 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a spa tub, a sauna, and a rooftop terrace.

Room options

Standard Room, 2 Single Beds

Twin 2 | Sleeps 2

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, Multiple Beds

Twin 2 | Sleeps 3

Family Room, 2 Single Beds, Connecting Rooms

Twin 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

89.0% of guests recommend this hotel

Total of 1747 reviews