Hempstead House Hotel

4.0 star property
Hotel in Sittingbourne with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, sun loungers
Property video
The Ashby Suite | Private kitchen | Coffee/tea maker, electric kettle
Fountain
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar

Explore the area

Map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Sittingbourne and Kemsley Light Railway
    ‪4 min drive‬
  • Kent Science Park
    ‪6 min drive‬
  • Elmley National Nature Reserve
    ‪20 min drive‬
  • London (SEN-Southend)
VIP Access
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Room options

Deluxe Room, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 245 sq ft
  • Sleeps 4
  • 1 Double Bed

Executive Room, 1 Double Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

The Ashby Suite

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(9 reviews)
  • 127 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Sittingbourne

Located within a mile (2 km) of Sittingbourne Golf Centre, Hempstead House Hotel is within 2 miles (3 km) of Sittingbourne Heritage Museum. This 34-room, 4-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Sittingbourne and Kemsley Light Railway - 4 min drive - 2.5 miles
  • Kent Science Park - 6 min drive - 4.3 miles
  • Leeds Castle - 18 min drive - 13.0 miles
  • Elmley National Nature Reserve - 20 min drive - 8.9 miles
  • Whitstable Beach - 22 min drive - 15.9 miles

Getting around

  • Teynham Station - 3 min drive
  • Gatwick Airport (LGW) - 75 min drive

Restaurants

  • ‪Lucky House - ‬2 min drive
  • ‪Lateef Restaurant - ‬4 min drive
  • ‪Empress of India - ‬3 min drive
  • ‪Crispin's Fish Bar - ‬2 min drive
  • ‪Dover Castle Inn - ‬3 min drive

About this property

Hempstead House Hotel

Hotel in Sittingbourne with 2 restaurants and a full-service spa
At Hempstead House Hotel, guests enjoy a full-service spa, an indoor pool, and a gym. You can take advantage of free parking if you drive. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and conference space.
TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and bathrobes. Coffee makers, ironing boards, and desks are also standard.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, Polish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Brasserie
  • Lakes Restaurant

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for free
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per night
  • Cribs/infant beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Frequently asked questions

Is free cancellation available at Hempstead House Hotel?

Hempstead House Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do close to Hempstead House Hotel?

This hotel is located in Sittingbourne within a short 19-minute walk of Sittingbourne Golf Centre. You'll also find Sittingbourne and Kemsley Light Railway and Kent Science Park within a short drive.

Is parking available on site at Hempstead House Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Hempstead House Hotel?

AquaManda Spa is the hotel's spa and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Hempstead House Hotel have a casino at the property?

No, Hempstead House Hotel doesn't have a casino.

Is there an indoor pool at Hempstead House Hotel?

Yes, this hotel has an indoor pool along with an outdoor pool. The seasonal pool is normally open from May until October.

What amenities will couples enjoy at Hempstead House Hotel?

This boutique hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Does Hempstead House Hotel have a hot tub?

Yes, this hotel has a spa tub.

Does Hempstead House Hotel feature a restaurant that includes a breakfast menu?

Yes, Hempstead House Hotel has 2 restaurants, and serves free English breakfast each morning.

Does Hempstead House Hotel allow pets to stay free of charge?

Yes, pets stay free at Hempstead House Hotel.

Does Hempstead House Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hempstead House Hotel?

The closest major airport to Hempstead House Hotel is London (SEN-Southend), which is about 16.5 mi away.

Are there rooms with balconies at Hempstead House Hotel?

No, you won't find guestrooms with balconies at Hempstead House Hotel.

Does Hempstead House Hotel offer wedding services?

There are wedding services available at Hempstead House Hotel if that's in your vacation plans.

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 374 out of 578 reviews
Rating 8 - Good. 161 out of 578 reviews
Rating 6 - Okay. 29 out of 578 reviews
Rating 4 - Poor. 7 out of 578 reviews
Rating 2 - Terrible. 7 out of 578 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yes yes yes!

Our one-night stay was absolutely wonderful. Every employee had a warm smile and made us feel genuinely welcome. The hotel was spotless, well-maintained, and provided a truly relaxing atmosphere. The food was fantastic, and the service was outstanding—staff went above and beyond to accommodate our last-minute requests. We thoroughly enjoyed every moment and can’t wait to visit again!
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY AT THIS HOTEL****** It’s advertised as luxury but is no better than a holiday inn… in fact the beds at holiday inn are better, the beds are two single beds pushed together advertised as a super king size, when bought to the attention of the management the response is that’s what most hotels do? Yes maybe cheap low budget hotels but not ones advertised as luxury, complete RIP OFF. Worst hotel in Kent.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faversham

Good location and facilities. Excellently helpful staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oliver

Stayed 1 night in Dec 2024

10/10 Excellent

Carina

Stayed 1 night in Feb 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jan 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An always perfect place to stay.. Hempstead House has always been for several years, my get away hotel even for one night. Its a beaufitful place to stay in and all the staff are lovely and welcoming..
Stayed 1 night in Feb 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

I had a fabulous trip away for my birthday. This was the 3rd time coming here. The last time was 5 years ago for my 40th so thought I'd replicate it for my 45th. Both were solo trips. The pool is lovely, the massage and facial is booked were amazing and the afternoon tea was fabulous. The only downside was the dinner on my birthday. I'd stipulated it was my birthday on booking and been told they'd do something special for the dinner but other than a few sparkles on the table saying happy birthday it wasn't even acknowledged by any of the wait staff. The female staff couldn't even summon up a smile. (The male was friendlier but still not even a word about my birthday) I wasn't sure expecting much but just to be wished happy birthday would have been nice. 5 years ago I got a plate with petit fours and happy birthday written in chocolate but this time nothing. Had I not made a point of it being a birthday dinner would have been different but I had and been promised something. On the plus side the food was lovely. And the rosé wine was the best I've had in a long time. breakfasts were also good and freshly made with plenty of choice for both continental and cooked.
Stayed 3 nights in Jan 2025

10/10 Excellent

sera, Rainham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beautiful solo stay here, I was in room 4 at the very top of the building, my room was beautifully accented and extremely comfortable with exquisite quality furnishings. The spa treatments are wonderful and I felt utterly pampered. All the staff are friendly, polite, welcoming and professional, the food although not all to my taste was of excellent quality and freshly prepared. Will be booking an afternoon tea here with friends as it looked delectable.
Stayed 2 nights in Jan 2025

8/10 Good

Finn

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ANDREW

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional and stylish

So friendly and helpful staff. Rooms are lovely and traditional feels
Stayed 3 nights in Jan 2025

10/10 Excellent

Natasha

Stayed 1 night in Dec 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay ,We had our Christmas party here and the food was amazing ! We will definitely return
Stayed 1 night in Dec 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Amazing stay. Smooth check in where we were upgraded to a beautiful executive suite. Modern but still lots of character. Lovely pool, sauna and steam room. Polite staff and lovely food. Would happily return there
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sittingbournes finest.

Very comfortable hotel. Perfect for relaxing after a long drive. Superb. Can’t wait to stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay and will definitely return. They kindly gave us a room upgrade. Lovely facilities and super dog friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the hotel with my partner while I had a broken leg/ankle so was on crutches. I have to say all of the staff without exception were just very kind and went out of their way to ensure I was comfortable. Would highly recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, and good spa facilities. Very clean throughout. The Lakes Restaurant, and adjacent lounge also very nice with friendly & professional staff.
Stayed 1 night in Nov 2024