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Islamabad Serena Hotel

Property class: 5 and above

Choose dates to view prices

Photo gallery for Islamabad Serena Hotel

A hotel entrance with a central archway, multiple floors, and a well-lit facade.
A grand hotel lobby with high arched ceilings, a central chandelier, and a red carpet leading to a reception area.
A spacious living area with a large window, wooden flooring, and a television.
An outdoor courtyard with a patterned tiled floor, a central fountain, and wooden arches.
A swimming pool with a clear blue water surface, surrounded by a well-lit poolside area and a large building with multiple floors and balconies in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi

Explore the area

View in a map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000
  • Place, Supreme Court of Pakistan
    ‪20 min walk‬
  • Place, Rawal Lake
    ‪1 min drive‬
  • Place, Embassy of the United States of America
    ‪1 min drive‬
  • Airport, Islamabad (ISB-Islamabad Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a TV displaying a cityscape.

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room

A hotel room with a large bed, two bedside tables, a red armchair, a wooden desk, and a mirror.

Deluxe Twin Room

  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Executive Club King

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Executive Club King

8.0 out of 10
Very good
(8 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Club Twin

A hotel room with two beds, a sofa, a desk, and a piano.

Executive Club Twin

10.0 out of 10
Exceptional
(1 review)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a TV, a desk, and a chair. There is a window with curtains and a view of buildings outside.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 583 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

A hotel room with a wooden headboard, a bedside table with a clock, and a wall-mounted lamp.

Presidential Suite

  • 2116 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A hotel room with a large bed, two bedside tables, a chair, a small table, and a view of greenery through the window.

Executive Suite

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Room, 1 Bedroom

A hotel room with a large bed, a sofa, a desk, and a view of the city.

Premier Room, 1 Bedroom

  • 374 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Royal Club King

A hotel room with a large bed, a desk, a chair, a sofa, and a view of the cityscape.

Royal Club King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

About the neighborhood

Islamabad

Islamabad Serena Hotel is located within a mile (2 km) of Supreme Court of Pakistan and Rawal Lake. This 387-room, 5-star hotel has 2 outdoor pools along with a full-service spa and 5 restaurants.

What's nearby

  • Supreme Court of Pakistan - 20 min walk - 1.1 miles
  • Rawal Lake - 1 min drive - 0.7 miles
  • Embassy of Italy - 1 min drive - 1.0 mile
  • Embassy of the United States of America - 1 min drive - 1.2 miles
  • Lake View Park - 1 min drive - 1.4 miles

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive

Restaurants

  • ‪Fuoco - ‬4 min drive
  • ‪Shah G Daal Chawal - ‬5 min drive
  • ‪The Saddle Room - Ridding Club - ‬4 min drive
  • ‪Chop Chop Wok - ‬4 min drive
  • ‪Dawat - ‬15 min walk

About this property

Islamabad Serena Hotel

Guests of Islamabad Serena Hotel have access to a full-service spa, 2 outdoor pools, and a gym. Free valet and self parking are available—or if you're not driving, take the free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Refrigerators, minibars, and electric kettles are other standard amenities. Change of towels is available on request.
2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite valet and self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Couples/private dining

Restaurants on site

  • Al Maghreb
  • Baradari
  • Dawat
  • Wild Rice
  • Zamana Restaurant

Things to do

  • 2 outdoor pools
  • Art gallery
  • Designer stores
  • Full-service spa
  • Health club
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids, 1 year old and younger stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 20 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from January 01 to December 31.
  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Is free cancellation available at Islamabad Serena Hotel?

Islamabad Serena Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Islamabad Serena Hotel?

As of Nov 5, 2026, prices found for a 1-night stay for 2 adults at Islamabad Serena Hotel on Nov 10, 2026 start from $205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Islamabad Serena Hotel?

This hotel is located in Islamabad, close to Daman-e-Koh, Centaurus Mall, and Pir Sohawa. You'll also find Margalla Hills National Park and Rawal Lake within a short drive.

Is there parking available at Islamabad Serena Hotel?

Yes, valet, extended, and self parking are free at the hotel.

Is there a spa available at Islamabad Serena Hotel?

There is a full-service spa available for guests to enjoy and services include Thai massages, prenatal massages, body wraps, and reflexology.

Are there luxury amenities available at Islamabad Serena Hotel?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a garden-view restaurant, and deep-tissue massages at this hotel.

Does Islamabad Serena Hotel have a casino at the property?

No, Islamabad Serena Hotel doesn't have a casino.

Will I find an indoor pool at Islamabad Serena Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have access between 6:30 AM and 10:00 PM and the seasonal pool will be open from January 01 until December 31.

Is Islamabad Serena Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an al fresco restaurant, 2 outdoor pools, and couples/private dining.

Does Islamabad Serena Hotel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Islamabad Serena Hotel feature a restaurant that includes a breakfast menu?

Yes, Islamabad Serena Hotel has 5 restaurants, and serves free buffet breakfast each morning.

Will Islamabad Serena Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Islamabad Serena Hotel.

Does Islamabad Serena Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Islamabad Serena Hotel?

The closest major airport to Islamabad Serena Hotel is Benazir Bhutto Intl. Airport (ISB), which is 21.7 mi away (35 minutes by car).

Are there rooms with balconies at Islamabad Serena Hotel?

No, there aren't any guestrooms at Islamabad Serena Hotel that offer a balcony.

Does Islamabad Serena Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Islamabad Serena Hotel.

Islamabad Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 210 out of 305 reviews
Rating 8 - Good. 50 out of 305 reviews
Rating 6 - Okay. 13 out of 305 reviews
Rating 4 - Poor. 15 out of 305 reviews
Rating 2 - Terrible. 17 out of 305 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Beautiful hotel, great service. The buffet breakfast/dinners were INCREDIBLE. They even give you a cell phone to take so you can have wifi access while in Islamabad. Friendly staff, great spa. Highly recommend!!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Definitely coming back.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Amazing breakfast and staff specifically. The hotel decor and ambience was impeccable. Worth a visit if coming to Islamabad
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent setting and security
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely beautiful and safe hotel. Service was exceptional.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended, but value for money could be debated
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast menu. Love the spa
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent amenities, great food, attentive staff.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Breakfast was excellent with plenty of choice. Cleanliness was excellent and staff very courteous
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is older but very well maintained! Loved our stay !!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, exceptionally accommodating staff. Many restaurants of different kinds in the hotel itself. 24/7 rent a car booth in the lobby.
Lobby
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No way closer to the five star. Room service doesn’t work, bedding is old and probably used 1000 times before you sleep on those sheets and use pillows. Breakfast areas management is worst as it’s hard to find seats and then find waiters. You don’t expect such things in a five star. I would rate it a 2 star if compared to any good hotel chain
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
place is as good as it seems very well done thank you
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and accommodating.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness
Good stay overall. Although there was a bit of an effort missing from the staff. Nothing rude or anything, just a bit of a lack of attention to small things.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay , kind attentive staff , attention to detail in every aspect. Looking forward to our next stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great classic hotel
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place for break between journeys.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, Kind, and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service 5star, breath taking views, i would recommend this place
Stayed 5 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes was great
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place!!
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Great
Stayed 4 nights in Jan 2026