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Islamabad Serena Hotel

5.0 star property
Luxury hotel with 5 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Islamabad Serena Hotel

5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Property preview
Outdoor pool
Exterior
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service

Explore the area

View in a map
Khayaban-e-Suharwardy G-5/1, Islamabad, Federal Capital Territory, 44000
  • Place, Supreme Court of Pakistan
    ‪20 min walk‬
  • Place, Embassy of the United States of America
    ‪1 min drive‬
  • Place, Centaurus Mall
    ‪5 min drive‬
  • Airport, Islamabad (ISB-Islamabad Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(18 reviews)
  • 374 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 374 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Club King

Minibar, in-room safe, desk, laptop workspace

Executive Club King

7.4 out of 10
Good
(6 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Club Twin

  • 390 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 583 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 2116 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

Premier Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Premier Room, 1 Bedroom

  • 374 sq ft
  • Sleeps 2
  • 1 King Bed

Royal Club King

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Islamabad

Islamabad Serena Hotel is located within a mile (2 km) of Supreme Court of Pakistan and Rawal Lake. This 5-star hotel welcomes guests with 387 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Supreme Court of Pakistan - 20 min walk - 1.1 miles
  • Embassy of the United States of America - 1 min drive - 1.2 miles
  • Centaurus Mall - 5 min drive - 4.4 miles
  • Faisal Mosque - 9 min drive - 6.3 miles
  • Pir Sohawa - 14 min drive - 9.3 miles

Getting around

  • Benazir Bhutto Intl. Airport (ISB) - 35 min drive

Restaurants

  • ‪Rakaposhi, Serena Hotel - ‬8 min walk
  • ‪Marriott Executive Lounge - ‬4 min drive
  • ‪Omar Khayam Restaurant - ‬5 min drive
  • ‪BBQ Tonight - ‬3 min drive
  • ‪Salt n Pepper - ‬4 min drive

About this property

Islamabad Serena Hotel

Luxury hotel with 5 restaurants and a full-service spa
Islamabad Serena Hotel features a full-service spa, an outdoor pool, and a gym. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Refrigerators, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maisha Spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

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  • Pool
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  • Free airport shuttle
  • Parking included
9.6 out of 10, Exceptional, 86 reviews
$145 nightly
The price is $176
Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 2 coffee shops/cafes
  • 5 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Wild Rice
  • Zamana Restaurant

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids, 1 year old and younger stay free when using existing bedding (children may not be eligible for free breakfast)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-5:00 AM
  • Check-out: noon
  • Minimum check-in age: 15
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to made in advance for massage services, spa treatments, and private bath/onsen. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Islamabad Serena
Islamabad Serena Hotel Hotel
Islamabad Serena Hotel Islamabad
Islamabad Serena Hotel Hotel Islamabad

Frequently asked questions

Is free cancellation available at Islamabad Serena Hotel?

Islamabad Serena Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Islamabad Serena Hotel?

As of Oct 31, 2025, prices found for a 1-night stay for 2 adults at Islamabad Serena Hotel on Nov 14, 2025 start from $138.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Islamabad Serena Hotel?

This hotel is located in Islamabad, close to Centaurus Mall, Pir Sohawa, and Rawalpindi Cricket Stadium. You'll also find Margalla Hills National Park and Rawal Lake within a short drive.

Is there parking available at Islamabad Serena Hotel?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Islamabad Serena Hotel?

Maisha Spa is the hotel's spa and services include prenatal massages, sports massages, reflexology, and hydrotherapy.

Does Islamabad Serena Hotel have a casino at the property?

No, Islamabad Serena Hotel doesn't have a casino.

Will I find an indoor pool at Islamabad Serena Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Islamabad Serena Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a garden-view restaurant, and a full-service spa.

Does Islamabad Serena Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Islamabad Serena Hotel feature a restaurant that includes a breakfast menu?

Yes, Islamabad Serena Hotel has 5 restaurants, and serves free buffet breakfast each morning.

Will Islamabad Serena Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Islamabad Serena Hotel.

Does Islamabad Serena Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Islamabad Serena Hotel?

The closest major airport to Islamabad Serena Hotel is Benazir Bhutto Intl. Airport (ISB), which is 21.7 mi away (35 minutes by car).

Are there rooms with balconies that I can book at Islamabad Serena Hotel?

No, there aren't any guestrooms with balconies at Islamabad Serena Hotel.

Does Islamabad Serena Hotel have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Islamabad Serena Hotel.

Islamabad Serena Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 145 out of 219 reviews
Rating 8 - Good. 43 out of 219 reviews
Rating 6 - Okay. 8 out of 219 reviews
Rating 4 - Poor. 11 out of 219 reviews
Rating 2 - Terrible. 12 out of 219 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sahien

Stayed 1 night in Jul 2025

10/10 Excellent

Firozali H.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A true 5 star hotel in this part of the world. Most hotels which claim to be stars tend to at best 3&1/2 to 4 stars by European and North American standards. But this one was truly exceptional. The friendliness of the staff to good and service is impeccable. Keep it up
Stayed 1 night in Jul 2025

10/10 Excellent

SHEIKH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dear Serena Team, I would like to express my sincere gratitude for yet another pleasant and comfortable stay. Whenever I stay at Serena Hotel, it truly feels like a home away from home. I would especially like to acknowledge Mr. Nouman for his exceptional courtesy and assistance. His professionalism and kind support make the check-in process and all other arrangements seamless and efficient. Thank you once again for your outstanding hospitality. I look forward to staying at Serena during my future visits to Islamabad.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect in all respects.
Stayed 2 nights in Jul 2025

2/10 Terrible

Noman Ur

Stayed 3 nights in Jul 2025

10/10 Excellent

Robeena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was wonderful the service was great
Stayed 1 night in Jun 2025

10/10 Excellent

tamim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So neat and excellent place
Stayed 4 nights in Jun 2025

10/10 Excellent

tamim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services
Stayed 1 night in Jun 2025

10/10 Excellent

shakeel

Stayed 2 nights in May 2025

10/10 Excellent

Haider

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I requested a smoke free room. Which i did not get. 2nd. I gave my cloths to iron. I had to call 3 times the next morning to get my cloths back. For a moment i thought. Staff had lost my cloths. After waiting for 3 hours. I was able to get my cloths. Thank GOD. Over all a very safe, clean and cozy place to relax and stay.
Stayed 1 night in May 2025

8/10 Good

Haris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great and clean. Great staff as well. Bed is below par for the standard of Serena. Spring mattress which is in need for changing.
Stayed 1 night in May 2025

10/10 Excellent

Shaista, Shoreline

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Apr 2025

8/10 Good

Mohammad, Kabul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Shiraz

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mohammad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MashAllah everything was great at this property very nice and clean ambiance staff was very nice and cooperative.
Stayed 3 nights in Apr 2025

10/10 Excellent

Aamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
neat clean and great food and I met my future wife there so all great
Stayed 4 nights in Mar 2025

10/10 Excellent

Salman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke was super helpful at check-in.
Stayed 1 night in Mar 2025

10/10 Excellent

Fouad

Stayed 2 nights in Feb 2025

10/10 Excellent

Rehan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Sarki

Liked: Cleanliness, staff & service, property conditions & facilities
It has a ‘Pakistani’ feel. Very hospitable.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Everything is perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing hotel but the construction made it difficult to rest properly.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ahmad

Stayed 1 night in Jan 2025