Terme Manzi Hotel & Spa5.0 out of 5.0
Recent guest reviews
We loved 💕the service, location, beauty and comfort! Full luxury experience from check in to the Michelin * restaurant & thermal spa!! They recently had renovations. As a luxury travel planner in Los Angeles, this is my #1 pick for Ischia!
Stayed for 10 nights and had a great time. The first thing to mention is how great the staff were, very friendly and helpful. This goes from the ladies who cleaned our room all the way to the manager at the top. The room was nice and clean, and this goes for all the facility's as well. The access to the beach is real bonus even though it's a 15 minute trip in the hotel shuttle, it is well worth spending some time there. The hotel spa facility's are great and the spa pool is a real treat . The pool on the roof is very good with lovely views . The breakfast was nice enjoyed them all. The location is not that great, but they run a shuttle service which was handy and the front of the town is a 15 minute walk down hill. Also there is a bus stop right outside, all day tickets can be bought at the paper shop next to it for about €4. The hotel is just around the corner from a supermarket so you can buy stuff for your days out like water and pop 😀. I would like to think that I will be visiting this hotel again .
A really enjoyable 5 nights at this hotel. A well maintained hotel that is made extra special by the staff. Particular praise to Pascale and Aldo who were helpful, friendly and attentive. It is a shame to have to say that we didn't feel the regular restaurant was up to scratch. Staying for 5 nights meant we found the choice limited and whilst the food was ok, I would say it was the only thing that we were a just a little disappointed with. However I would highly recommend this place and the staff and we left with great memories.
This is a wonderful luxury hotel - peaceful and relaxing, Beautiful spa and wellness centre, and lovely rooftop pool and terrace. There is a free shuttle bus service offered to Ischia Town and the beach. Outstanding food in the restaurants. All of the staff were friendly and attentive, and couldn't do enough for us. We were there on the night of the recent earthquake and all members of staff coped admirably with the situation. We were made to feel safe and were extremely well looked after under very difficult circumstances. Huge thanks to all involved for that.
The hotel stay was full of many highlights - dining at the Mosaic restaurant ( it was so good we went twice), Aldo's fantastic cocktails and the nibbles that accompanied them, the fabulous spa and gym that was never crowded, the efficiency of the shuttle service to and from the beach and, if you are coming from Naples airport, the hotel transfer service which was about as well orchestrated and seamless as you could get.
Nice five star charming hotel. Centrally located, shuttle for the beach and for downtown (included in the price), excellent restaurants, well equipped rooms, gorgeous breakfast. The service is simply outstanding: extremely friendly staff at any level. To be recommended.
We completely disagree with assessment provided by our fellow Canadian. We found the hotel, our rooms, meals and level of service to be consistently impeccable. On arrival, we had some initial issues with the air conditioning which were addressed immediately. They even called us to confirm our satisfaction. The thermal pool was absolutely beautiful, as was the roof top pool area. Each was clean, quiet and tranquil. The staff were wonderful, friendly and always willing to assist. We were traveling with a family member with special needs and the warmth and goodwill shown us was amazing! The shuttle service was also outstanding and took us everywhere we wanted to go. Cassamichiolo is a charming town and the walk to the centre was a breeze. Honestly, this is one of the best hotels we've ever stayed in. Ignore the petty complaining and come and experience the magic of this resort for yourself. It won't disappoint. John and Claudia Brabazon- Lavigne,Toronto Canada.
We stayed at this hotel for a few days, the staff is competent but the management and especially the manager is terrible. This makes the hotel a bad choice: No wifi working No 5-star accessory service Little customer care Found excretions in the spa pool Bad smells in the roof pool Rude manager Hotel not recommended, at least for now.
We are about to leave Ischia and Terme Manzi with a heavy heart. The hotel is simply more than you could wish for. Authentic renovated Ischia style setting, with an amazing swimming pool, roof top bar and restaurant. Rooms are spacious (considering the average on the island), perfectly clean. We were lucky enough to dine at the Mosaico restaurant and try their delicious tasting menu: something to die for and highly recommended. The hotel has also a shuttle service as well as an agreement with the beautiful Negombo beach for free access and sun beds. Most of all, I would like to praise some of the best hotel staff that we have ever come across. Everyone is very attentive, professional and remarkably polite delivering Italian hospitality at its best. Thanks for such an amazing experience, we will come back.
Exceptional service sets this hotel apart. Staff were consistently helpful, kind and keen to make our stay as happy as possible. We were surprised to find the hotel was situated in a small town as we'd imagined a more rural setting, but this wasn't a disadvantage. And while Terme Manzi isn't that close to the beach or Ischia town, the complimentary shuttle service made all the difference. We never waited more than 15 mins, even when calling up at short notice. The spa was a huge bonus. My husband had a back problem during our stay but was much improved after a massage from Barbara, a physiotherapist. We didn't eat in the Michelin star restaurant but were impressed by the food at the main restaurant, which has a pleasant outdoor terrace. We also loved the rooftop pool. The hotel manager was often around, and made a point of greeting guests when they arrived. There was also manager's cocktail party on the fabulous roof terrace. All in all, we felt Terme Manzi was an extremely well run hotel. Nothing was too much trouble, and we'd definitely go back. It was in keeping with our experiences of other Relais & Chateaux establishments.
Reviews from Trip Advisor
97% of guests recommend this hotelTotal of 689 reviews