Aragona Palace Hotel & Spa4.0 out of 5.0
Recent guest reviews
Stayed for 4 nights including New Year's Eve and New Year's Day, when the weather was cold but sunny. Hotel is in a beautiful location on the port, convenient for the ferries to Napoli. Facilities in the hotel are firsts class. The food was very good, and Ischia wines are quite nice. But the service provided by the staff was what made our visit special. It could not have been more friendly, personal and accommodating. Many thanks to Carmine and her team. The New Year's Eve Gala was a special treat as well.
Excellent hotel well situated for harbour, town & beaches. Superb service and food - we were on DBB - don't go full board you'll never survive! There were excellent choices for each course for dinner, including the local Ischitani dishes; for the starters there were so many dishes, often 30+ to choose from. Ditto at breakfast.
Good hotel with an amazing view over the Ischia's main port and a panoramic terrace with warm external pool. Good variety of food for breakfast but terrible juices and a simple spa with thermal water (I didn't used). The staff is very professional and always smiling. Everything is good but the walls are probably too thin because I could hear everything from the neighbours...
Stayed in middle October, we were on full board with Waiter service for lunch and dinner. Fabulous staff, food very good. We went for a relaxing holiday and the location was perfect. No distance to get to boats for day trips, buses for round the island, beach a 5 minute walk and the Castillo, well worth a visit was only 40 minute walk. Would recommend superior room with balcony and view of the harbour. One piece of advise, I was bitten by mosquitoes and I am allergic so had to buy antihistamine cream, bit pricey nearly ten euros, so take some deet and cream with you if the mozzies love you.
Great location, great breakfast (although coffee was rough), great heated outdoor pool and indoor thermal pool. Our superior room was stylish with an ample sized balcony. I would reccomend this hotel and may well go back
The location was great ,we had a superior room overlooking the harbour which was lovely.Room was cleaned regularly and was comfortable.The spa area was on our floor and the spa pool was great,I had a couple of treatments at the spa which were good.The roof top pool was lovely and warm,only small but the views from the roof top were wonderful. I have to agree with another reviewer that the dining area does seem overlit and a bit canteeny.The breakfast buffet was extensive and tasty apart from the coffee ,even in Italy it seems Hotels are not able to provide a good quality cup of coffee,we tried expresso,americano and cappuccino and they were all disappointing? The antipasta buffet was very good and featured delicious roasted vegetables in olive oil and sometimes mozzarella.The pasta/risotta course was usually good and the mains always featured a fish dish which was usually good,the vegetables accompanying the main,especially the poor broccoli were boiled into submission. The dessert buffet was good and included a good selection of fruit.We found Half board a bit restricting after a few days although we could not fault the food on offer . The wine was expensive and the wine list incomprehensible.The staff seemed to try and promote the local wine which was 22 euros a bottle(a very similar wine was sold at 8 euro a litre on tap at the local bars.In the end I resorted to going to the wine rack finding a bottle that we fancied,comparing the price on the wine list and buying it that way,it seemed to work as no one seemed to have much of a clue except to say it was very nice! The reception and cleaning staff were charming and helpful..We went on a package deal with Fleetway which we thought was good value.
The hotel is best described as "down at the heels" from the plastic flowers to the bath towels that should have been discarded long ago. Staff were not particularly willing to help. On a positive note, the location for a first time visitor to the island is excellent, but making the most of. A first time visit requires a forthcoming staff.
We stayed in Aragona Palace in Mid October 2016 for 1 week on a full board basis in a Superior front facing room with small balcony. Its a very traditional hotel with a boutique feeling. It has a small bar in the restaurant and an adjoining larger bar called Starlett bar. The room and ensuite shower room ( with hairdryer) were large and very clean and well decorated, and the view from our balcony over the harbour was fantastic. In the room is Sky TV and modern flatscreen TV, Free Wi Fi, Free Air Con, Free Bathrobes, Free slippers, free toiletries, free safe in wardrobe and a well stocked minibar ( at prices which were a little high) but good for Sunday emergencies! The towels, bathrobes and bedding is changed every day and a couple of little chocolates will appear in your room early evening whilst you are at dinner. The view over the harbour and people watching is a must. It is a very busy port so you can expect it to get noisy outside when the patio doors are open, but the noise is minimal when they are closed. The thermal pool on the first floor and sauna are free for guests to use and the rooftop heated pool with gardens and terraces over a few levels are lovely and provide amazing views over the harbour and also of Castello Aragon, and towards some other Islands and Mount Vesuvius! There are plenty of excursions which can be booked via hotel reception for the same price as at the harbour ticket offices. Excursions are good value for money and a Visit to La Mortella Gardens, The Castle of Aragon ( 30 minute walk from hotel & 10 euro entrance fee) and the boat trip around the Island with 1 hour stop at St Angelo ( 20 euro per person for 3 hour trip) are a must! If you want to explore further afield there are boat trips to Pompei/ Vesuvius and the Amalfi coast. The bus service is amazing (3.2 euros total for a 24 hour bus as much as you want ticket!) From the hotel walk 50 yards/ metres ( left) to the DOK Supermarket for all your supplies. In the room we found that our travel adaptors only worked in two plug sockets- one behind the TV and the other at the hairdryer socket in the shower room. Food- breakfast is mainly continental buffet style but there is boiled and scrambled eggs available and if you ask they will cook you fried eggs and bacon to order. Lunch and dinner are a different level! Both offer traditional 4 Italian courses. The first course is buffet salad, the next course ( normally soups, pasta or risotto) and the main course ( normally meat or fish based) are both table served courses. The desert course is buffet style. Expect to pay around 20 euros for a bottle of wine with dinner but pay a few euros more than ( 25 euros) to get a very good bottle- its well worth it! My wife and I usually only eat light at lunch and have a single course diner at night but it wasn't very long before we settled into the Italian cuisine ambiance and were have in the 3 courses ( without desert) twice per day. Traditional Italian diner times are later than British traditional diner times- at Aragona its 8pm to 9.30 pm. Also- they provide packed lunches if you want to go away for the day The staff at the hotel ( and I mean all staff) were exceptional in the delivery of service and were extremely helpful. Overall we had a fantastic holiday, we met like minded people and had a lovely break away. Like every other hotel and place, it wont be to everyone's taste and if you read the other reviews you will see that. In my mind overall its one of the best hotel experiences we have had and we would go back again in a heartbeat!
We were thrilled with our two rooms; both with fabulous views of the harbor. The rooms were an easy walk to connecting boats to Naples and a direct trip to Sorrento (once a day near 5pm) Each room was spotless, well appointed and spacious for our two nights. The pool is on an upper floor with a snack bar. Staff is amazingly helpful and professional. I had an incident with my room key, which was my fault and they managed the incident with the up most care and respect. The hotel has an Italian boutique, family welcoming feel steps away from several restaurants. Will definitely stay here again, hopefully very soon!
We went to the Aragona Palace late September and early October on a Travelzoo/Fleetway trip. We had a standard room at the back of the hotel. On arrival we were offered an upgrade to a room at the front of the hotel ( the upgrade reduced from 80 to 50 extra per night or even how much would you pay?). We refused. The room we had was adequate. It was in the corner and had a small balcony with no view and looked out into an untidy inner courtyard area. It was quiet though so we always slept well and we were never in the room for long during the day so was not worth upgrading. We were half board. We were placed on a table and stayed there all week so we always had the same people next to us. This was nice as we enjoyed talking about our experiences on the island each night to our neighbouring tables. Breakfast was a buffet and there was a good choice. The only thing that was disappointing was the coffee and tea was never hot enough and the coffee was quite tasteless. Dinner was also very good. It was 4 courses with course 2 and course 3 selected at breakfast. These courses were brought to the tables freshly cooked/heated up so was always nice and hot. The cheapest bottle of wine was 20 euros. Any wine or water that was left over would be returned to the table the next evening although this did not happen on 3 occasions and we had to ask for it. On one occasion we were brought a different bottle of water that had hardly any left in it! We never said anything. However when on the last evening, there was no half bottle of wine waiting for us after having drunk half of one the night before, we asked the head waiter where it was. He went looking for it and came back with a bottle with only a tiny bit in the bottom. When challenged, he became quite rude. He then went off with the wine into the kitchen and came back out a few minutes later with it full to top. I think he had filled it up with some wine dregs from the kitchen because it did taste different. Didn't trust this guy one bit so made sure I checked the bill and, as I thought, he had charged us for another bottle of wine on our last night. I explained this to the concierge and he removed the bottle from the bill. The staff on reception were very helpful and I could not fault them at all. I asked for a kettle and tea facilities which was promptly delivered to the room. I really don't understand why tea facilities are not automatically in the rooms. The outdoor pool is very small and useful only as a plunge pool. I believe they are going to build a new pool on the top terrace of the hotel. They have done some work there and the size looks adequate enough but could be a bit bigger. All in all an adequate hotel in a good location. But, I wouldn't return.
Castiglione Thermal Park is within a mile (2 km) of Aragona Palace Hotel & Spa, and other popular sites like Aragonese Castle are within a couple of miles (3 km). This 45-room, 4-star hotel has free breakfast, a full-service spa, and an outdoor pool. Associazione Nemo - Snorkeling and Chiesa di San Pietro are also a short walk from this Ischia hotel.
Free buffet breakfast is included with your stay. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service.
All 45 soundproofed rooms feature minibars, free newspapers, and safes. TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bidets. In-room massages are available, and other amenities include phones and desks.
Guests of Aragona Palace Hotel & Spa enjoy a full-service spa, an indoor pool, and an outdoor pool. For transportation, you can make use of an airport shuttle for a fee (available 24 hours), as well as a free train station shuttle. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this spa hotel include a health club, a sauna, and a rooftop terrace.
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 1484 reviews