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TUI BLUE The Haven Ipoh

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Photo gallery for TUI BLUE The Haven Ipoh

Front of property - evening/night
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Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

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Jl. Haven (Persiaran Lembah Perpaduan), The Haven Lakeside Residence, Ipoh, Perak, 31150
  • Place, Lost World Tambun
    ‪3 min drive‬
  • Place, Sunway Lost World Theme Park: Hot Springs & Night Park
    ‪3 min drive‬
  • Place, Kinta City Shopping Centre
    ‪9 min drive‬
  • Airport, Ipoh (IPH-Sultan Azlan Shah)
    ‪18 min drive‬

Room options

View all photos for Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite Lakeview

  • Lake view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for 2 Bedroom Deluxe Suite Horizon View

2 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace

2 Bedroom Deluxe Suite Horizon View

  • City view
  • 968 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for 3 Bedroom Deluxe Suite Horizon View

3 Bedroom Deluxe Suite Horizon View | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Horizon View

  • City view
  • 968 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for 3 Bedroom Deluxe Suite Lakeview

Minibar, in-room safe, desk, laptop workspace

3 Bedroom Deluxe Suite Lakeview

  • Lake view
  • 1184 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for 3 Bedroom Grand Deluxe Suite Lakeview

3 Bedroom Grand Deluxe Suite Lakeview | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Grand Deluxe Suite Lakeview

  • Lake view
  • 1668 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for 3 Bedroom Executive Suite Lakeview

3 Bedroom Executive Suite Lakeview | Minibar, in-room safe, desk, laptop workspace

3 Bedroom Executive Suite Lakeview

  • Lake view
  • 1539 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 3 King Beds
  • Free WiFi

About the neighborhood

Ipoh

TUI BLUE The Haven Ipoh places you within a 15-minute drive of popular attractions such as Kinta City Shopping Centre and Yasmin At Kong Heng Museum. This 150-room, 5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lost World Tambun - 3 min drive - 1.7 miles
  • Sunway Lost World Theme Park: Hot Springs & Night Park - 3 min drive - 1.7 miles
  • Kinta City Shopping Centre - 9 min drive - 5.5 miles
  • Ipoh Night Market - 10 min drive - 5.7 miles
  • Royal Perak Golf Club - 12 min drive - 7.1 miles

Getting around

  • Ipoh Railway Station - 12 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 12 min drive

Restaurants

  • ‪Miker Pizza Tambun - ‬7 min walk
  • ‪Kedai Kopi Rossi - ‬13 min walk
  • ‪Helmet Cafe - ‬4 min walk
  • ‪Clove Cafe - ‬13 min walk
  • ‪Western Food Lost City - ‬14 min walk

About this property

TUI BLUE The Haven Ipoh

TUI BLUE The Haven Ipoh features an outdoor pool, a children's pool, and a gym. There's free parking, and an airport shuttle (available on request) for MYR 100 per vehicle one-way. The front desk has multilingual staff that can help with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect free WiFi and 43-inch LCD TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. Balconies, dining areas, and refrigerators are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, and body scrubs. The spa is open daily.

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  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 1,001 reviews
$106 nightly
The price is $118
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 6:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 48 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • The Cuisines

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Racquetball/squash
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Waterslide

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
The check-in location differs from the property location; go to: [Tower Banyan Lobby]
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The 1 Bedroom Horizon View Suite and 1 Bedroom Lake View Suite may feature additional bedrooms. Guests have restricted access to 1 bedroom only and usage of any of the additional bedrooms will incur additional charges.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 500.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately MYR 58 for adults and MYR 48 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Haven Ipoh
Haven Ipoh Resort Hotel All Suites
HAVEN Resort Hotel Ipoh All Suites
TUI BLUE The Haven Ipoh Ipoh
TUI BLUE The Haven Ipoh Hotel
The Haven All Suite Resort Ipoh
TUI BLUE The Haven Ipoh Hotel Ipoh
The Haven Resort Hotel Ipoh All Suites

Frequently asked questions

What's there to see near TUI BLUE The Haven Ipoh?

This hotel is located in Ipoh, close to Perak Stadium, Dataran Ipoh, and Ipoh Parade. You'll also find Kinta City Shopping Centre and Sunway Lost World Theme Park: Hot Springs & Night Park within a short drive.

Will I be able to park at TUI BLUE The Haven Ipoh?

Yes, secured self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at TUI BLUE The Haven Ipoh?

The Haven Spa is the hotel's spa and services include body wraps and facials.

Are there luxury amenities available at TUI BLUE The Haven Ipoh?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and a poolside bar at this hotel.

Does TUI BLUE The Haven Ipoh have a casino?

No, TUI BLUE The Haven Ipoh doesn't have a casino.

Is there an indoor pool at TUI BLUE The Haven Ipoh?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 8:00 PM.

Is TUI BLUE The Haven Ipoh good for couples?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a poolside bar.

Does TUI BLUE The Haven Ipoh have a hot tub?

No, but this hotel does have a sauna.

Does TUI BLUE The Haven Ipoh have a restaurant that serves breakfast?

Yes, TUI BLUE The Haven Ipoh serves a full breakfast for a surcharge each morning at The Cuisines.

Does TUI BLUE The Haven Ipoh allow pets to stay for free?

No, pets and service animals aren't allowed at TUI BLUE The Haven Ipoh.

Does TUI BLUE The Haven Ipoh have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to TUI BLUE The Haven Ipoh?

The closest major airport to TUI BLUE The Haven Ipoh is Ipoh (IPH-Sultan Azlan Shah), which is 7.5 mi away (12 minutes by car).

Can I book a room with a balcony at TUI BLUE The Haven Ipoh?

Yes, every guestroom at TUI BLUE The Haven Ipoh comes with a balcony and some offer lake and city views.

Does TUI BLUE The Haven Ipoh host weddings?

If wedding bells are in your future, take advantage of the wedding venue at TUI BLUE The Haven Ipoh.

TUI BLUE The Haven Ipoh Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 244 out of 509 reviews
Rating 8 - Good. 196 out of 509 reviews
Rating 6 - Okay. 51 out of 509 reviews
Rating 4 - Poor. 15 out of 509 reviews
Rating 2 - Terrible. 3 out of 509 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs friendly, accommodations is beautiful and restaurant food delicious. Highly recommended.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Siti Aidawani

Liked: Cleanliness, amenities, property conditions & facilities
Beutiful property and wonderful staff
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kyanta

Liked: Staff & service, amenities, property conditions & facilities
Very good tranquil retreat from busy town and lovely view of lake.
Stayed 1 night in Dec 2023
Verified

8/10 Good

CHIH CHIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Good buffet breakfast!
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Lisa

Great pool and views.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfort and beautiful view place
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly a paradise. We spent 1 beautiful night and wish we could have stayed much longer.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

LOO JIUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing resort, enjoyed the scenary surrounding the resort so much. Highly recommended to those whom wish to have a getaway trip in Ipoh.
Verified

10/10 Excellent

Vicniswaran

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, knowledgeable and very accommodating.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Ahmad Shukry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place away fro the city.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ipoh is a nice place with plenty to do for a day, and the perfect complimentary location is The Haven where you can spend the next day just relaxing and enjoying the excellent food.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Lydon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spacious unit, serene environment
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Tasrifah bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest services crew in the Cuisines was excellent!
Stayed 3 nights in Sep 2023
Verified

8/10 Good

J

Liked: Cleanliness, staff & service, amenities
Looks amazing!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Khoo

Liked: Cleanliness, staff & service, property conditions & facilities
Indeed a haven to rest, relax, connect with family and friends. Morning walks around the lakes, swimming in the luxurious infinity pool and the warm jacuzzi to relax .. a great way to chill ! The hotel apartment we stayed in gave us opportunity to connect with family. Will be a great place for company, church or religious retreats.. in a restful and clean environment
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, excellent place for a retreat to rest and relax from the hustle and bustle of the city. Transport is a little difficult Grabbing around everywhere solves the issue. Perfect if you're looking to just relax and recharge for a few days.
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Anna

Liked: Staff & service
The location was amazing, so much wildlife to spot! It is remote though so we had to taxi everywhere. Nice pool area. The staff were very friendly in the dining area. The rooms although large needed updating, especially the bathrooms.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Nikolaj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and friendly staff. Family trip with teenagers so we went with 2 apartments which was not needed. Still suffering from Covid lockdown, so not all restaurants were open. Not crowded at all.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get your expectation right, then it is excellent

To best enjoy this hotel, ignore its 5-star-hotel indication. Essentially it is a well maintained serviced apartment. Get the expectation right, it is an enjoyable hotel with serene surrounding and chill layout.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Jeya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounding and the pool were very nice. The property need to be maintained better. The area around should be cleaned.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Lih Yng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is nice but the area and car park is dark at night. Wish there are more lights.
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Molly

Liked: Cleanliness, staff & service
Located in the rustic area with nice view of greenery, caves and lake. It is nice and peaceful. Honestly not many choices for big family like ours. So this three bedroom suite suits our needs. Nice and cosy. But I wish the reception area can be a bit more welcoming, perhaps more lighted and staff more proactive in terms of helping with the luggages. When this package comes with free breakfast buffet, I thought for all 7 of us but turns out it is for 5 only.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

DANNY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is the Haven a Heaven's stay?

Everything and i mean EVERYTHING was good except that check in time of 3pm is kind of late for me as i have kids that would like to rest after a long drive. They will slip a paper notice under your door to notify you that check out time is 12 noon to ensure you don't forget. It feels that with such a late check in, they cant wait to get you out for the next guest. Appreciate if they can adjust the Check in time to 1pm which will be just nice after lunch.
Stayed 1 night in Feb 2023
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service

Significant drop in standard

I had visited the haven before covid with my husband's family. At that time I could not stop raving about the 5 star experience. So we return again now with my family and was sadly disappointed with the drop in the standard of service: the top ipoh restaurant is now horrible, housekeeping not up to par, wi-fi kept dropping, and more importantly the staff don't care.
Stayed 4 nights in Oct 2022