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Best Western Central Hotel

3.0 out of 5.0

Recent guest reviews

Stayed with my wife, and our puppy on our way to Spain. Good location, pleasant staff and a good room. The secure parking was a priority for us. The only small downside was the price of the breakfast, at €16 it is definitely on the expensive side, French motorway test stops look cheap by comparison. All in all a nice hotel on a very nice French town.

We only had one night as a stop heading to Calais. The hotel was recommended by friends as being the perfect location in the city , easy parking, friendly staff and value for money. Not luxurious but well appointed. We were not disappointed.

We used room 436 and the toilet seat came off in my hand on arrival. This was promptly fixed but later on retiring to bed we found that the air conditioning had a fault and didn't work. The main staircase - which is also a fire escape has mattresses stored on the landings and a large amount of carpet tiles in boxes. The breakfast was good although the breakfast room is a bit stark and the waitress chewed gum when replenishing the buffet. Receptionists were helpful.

Nice hotel in the center chosen because I was running the marathon ; it's close to the starting line and they accepted a late checkout. The staff is really good and accomodating (we arrived early, room not ready they found another one ...). A big room for 3 with a huge bathroom (a tube and a shower) - strange layout ?? Nice garden where we had a drink in the sunshine. The downside is the matresses andlots of stuff in the staircase, the feeling that hotel is still under renovation - fine but I'm still paying full price ....

We stopped in Tours for three nights while on a road trip from Madrid to Paris. I selected the Best Western because of its location and parking. The hotel overall was very satisfactory, with spacious rooms and windows that opened wide onto the city, but what highlighted the experience was the wonderful front desk staff. They were invariably extremely helpful and friendly, patiently assisting us with all sorts of matters: where there might be an outdoor market, how to best drive out of town, getting us plates to use for food we bought, and one of them even lent us her own bicycle pump to take with us on a bike ride. Plus they patiently kept talking with us in French, even though we struggled, because they could tell we wanted to practice - rather than switch immediately to English as the more impatient Parisians later did. I'm not exaggerating when I said it was the best staff I've engaged with at any hotel in the world.

Reception staff were helpful and friendly at all times. Both room and bathroom were spacious and comfortable. When we arrived they gave us our room keys to find a room that wasn't ready but they apologized and offered us drinks. Again, service was great and besides that small detail everything about this place made us feel welcomed.

Very convenient for the restaurants of the rue Colbert and the wonderful riverside bar. The room was very spacious with a separate toilet and shower room, the only negative was the charge of over 3 Euro for water from the minibar. All in all would probably return.

We have stayed here many times over the years and it has always been very comfortable and welcoming. The staff are professional and friendly. It is well placed in the centre of town so it's very convenient and relatively easy to find. Since the rearrangement of the garden areas there is now a small garden and terrace at the rear where you can sit and relax with a drink, and the front of the hotel now has off-street parking. We stayed here twice this year - once on the way down to Bordeaux and then again on the way back to Calais. Lovely hotel.

The location of the hotel was excellent. Reception staff were extremely friendly and their recommendation of Le Laurenty restaurant was excellent. We did not have breakfast and instead walked for 5 minutes to a local café.

The room for 4 people was not any of the rooms pictured on the web site. We had a ground floor room, that was old tired, dusty and smelt musty. it had access directly onto a public lounge area, hence we had to open two reversible doors to enter the room allowing for a little privacy but not much!. We could not open any of the windows because they were surrounded by plants and opened directly onto the outdoor bar/breakfast area, where people were looking in, therefore we had to close the blinds. The bathroom was an old pink suite with a plastic white toilet seat. Just one between the four of us. Tea facilities was just one lone tea bag! We felt was though we were pushed off in very old accommodation. As an asthmatic, it was the only time in 3 weeks that I had to use my medication - the air was so stale. The second room for two was on the second floor and although much better was still tired looking.

21 rue Berthelot Tours Indre-et-Loire

Hotel highlights

  • Walking distance to Tours Cathedral and Vinci International Convention Centre
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • 24-hour business center

Located in Tours City Centre, Best Western Central Hotel is within a 10-minute walk of popular sights such as Tours Cathedral and Vinci International Convention Centre. This 3-star hotel has 37 guestrooms and offers conveniences like a bar/lounge, free in-room WiFi, and a 24-hour business center. St. Julien Church and Musee du Compagnonnage are a short walk away.


Dining

Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All 37 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect to find cable TV and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Ironing boards and desks are also standard.


Property features

Guests of Best Western Central Hotel enjoy access to free WiFi in public areas, a meeting room, and a 24-hour business center. Self parking is available for EUR 10 per day. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, a terrace, and a garden.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 322 reviews