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Best Western Airport Suites

2.5 out of 5.0

Recent guest reviews

I was surprised to see a separate "living room" area with a couch and TV but disappointed in the reception on that TV. Some of the stations were fuzzy. The TV in the bedroom worked better. I was disappointed that there was no Wifi in the room and that I had to go to the lobby area to use Wifi. Otherwise it was fine. The staff called me a cab to go to the airport and recommended a good restaurant nearby.

stayed 6 nights, the first night maid took the tip without cleaning the room. Second night after complaining to staff the room was cleaned, however the pillows were on the floor. The wifi was horrible never had a stable signal and connection was off and on. I complaint to the staff but they did not do anything about it, "nobody else have the problem。“

Does not seem like a very clean place. My non-smoking room smelled like badly masked cigarettes

My room was filthy my shower curtain had stains all over it.. not to mention the piece of glass that got stuck in my foot walking from the bathroom to the bed. My bed was the most uncomfortable piece of furniture I have ever felt in my entire life.. the sheets were not tucked in and you could see the springs coming through the mattress. I was terrified to let my daughter walk around or even get off what they call a bed I was scared to even crawl in the sheets. Never again will I stay here ever..

Everything looks OK with me will visit again. It's nearby airport and close to the customer place which I was visiting.

My son slept on the soffa bed. There was no top sheet, so he went donw to get one. When we opened it, we spotted a big hole. He went down again, this time the "new" sheet had a small hole. 2 for 2. Also, the hotel is a little tired and needs remodeling. On the positive side, great folks at the front desk who were very helpful.

We went to our room and discovered the A/C didn't. The person at the front desk immediately tried to fix the problem, but couldn't. So he moved us to the room next door. It had multiple problems (tub spout was broken so you could only shower; cold water faucet on wet bar didn't work; no extra blanket; no folding luggage rack). I want to give this hotel a good rating because the desk clerk tried so hard -- but I just can't. Three stars is being generous.

Wonderful stay overall. We were pleasantly surprised by the size of the room. Comfy bed!

For one night, it was fine. blah blah blah blah blah

Hotel did not provide free or a reduced fare transportation from the airport and I had to take an expensive cab

My only complaints are a very still mattress, uncomfortable (read: cheap) pillows and the one thing I hate most in a room: Poor shower head. Otherwise a clean place for not so much $$$.

Checked in then went to appointment. Returned to find NO parking spaces left. Spoke with desk staff. Received a blank stare and "UMMM" the only answer. Parked infront of the dumpster. Then found out the elevetor out of order. No note on it that evening or next morning. Staff didn't care never an apology to any customer. Not impressed with breakfast either

Room was clean! Breakfast was Great! Price was right!

We were first given keys to the wrong room -- which was occupied! And, thank goodness, because my husband is asthmatic and our original room was on a very stinky smoking floor. However, the staff was cordial and helpful and tried to right the wrongs.

This was a great place to stay with the family. The motel was clean, the staff friendly and the breakfast good. Definitely will stay here again,

We are accustomed to low levels of cleanliness when traveling with a family of four. To our surprise, the room, bathroom and building were very clean and the staff was very helpful.

Great suite.

We had a good stay!

best stay

We enjoyed our trip to Indianapolis for the 4x4 jamboree nationals at the fairgrounds. Best western was a good place to stay just in a horrible location. The rooms were clean and the staff was very friendly. We left on a Sunday and came out to load up the truck (36000$) and seen my rear sliding window was broke and wide open in the rain. The console was wide open and stuff everywhere and our brand new garmin was gone off the dash. (cost more then the hotel stay). Bad end to a good weekend. I'd say more security would have made it a better stay since there were no cameras on that part of parking lot. Our last trip to Indy we stayed at the hyatt. The only difference is the much better location [...]

55 S High School Road Indianapolis IN

Hotel highlights

  • Free full breakfast
  • Free in-room WiFi
  • Free parking
  • Fitness center

Located within 2 miles (3 km) of 8 Seconds Saloon, Best Western Airport Suites places you within a few miles (5 km) of Dallara IndyCar Factory. This 55-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking. Also near this Indianapolis hotel are Indianapolis Motor Speedway and Indianapolis Motor Speedway Hall of Fame Museum.


Dining

Free full breakfast is included with your stay.


Rooms

All of Best Western Airport Suites's 55 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Bathrooms have hair dryers and free toiletries. Other amenities include phones, ironing boards, and desks.


Property features

At Best Western Airport Suites, guests have access to a fitness center, WiFi in public areas, and conference space. If you plan to drive, free parking is available. Helpful staff can provide luggage storage and a safe deposit box at the front desk. This hotel also has laundry facilities.

Room options

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Full 2 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Best Western Airport Suites

Everyone (4) Business (3) Couples (5) Family (7) Other (2)
3

quiet and comfortable

Everyone

I was surprised to see a separate "living room" area with a couch and TV but disappointed in the reception on that TV. Some of the stations were fuzzy. The TV in the bedroom worked better. I was disappointed that there was no Wifi in the room and that I had to go to the lobby area to use Wifi. Otherwise it was fine. The staff called me a cab to go to the airport and recommended a good restaurant nearby.

By , from Prince George, BC on Sep 18, 2016

2

worst best western ever stayed

Everyone

stayed 6 nights, the first night maid took the tip without cleaning the room. Second night after complaining to staff the room was cleaned, however the pillows were on the floor. The wifi was horrible never had a stable signal and connection was off and on. I complaint to the staff but they did not do anything about it, "nobody else have the problem。“

By , from los angeles on Aug 9, 2016

2

more like a no tell motel

Everyone

Does not seem like a very clean place. My non-smoking room smelled like badly masked cigarettes

By , from Chicago IL on Jun 26, 2016

1

ew

Everyone

My room was filthy my shower curtain had stains all over it.. not to mention the piece of glass that got stuck in my foot walking from the bathroom to the bed. My bed was the most uncomfortable piece of furniture I have ever felt in my entire life.. the sheets were not tucked in and you could see the springs coming through the mattress. I was terrified to let my daughter walk around or even get off what they call a bed I was scared to even crawl in the sheets. Never again will I stay here ever..

By on Apr 13, 2016

4

convenient location

BusinessTravelers

Everything looks OK with me will visit again. It's nearby airport and close to the customer place which I was visiting.

By on Apr 22, 2015

2

get some new sheets!

Families

My son slept on the soffa bed. There was no top sheet, so he went donw to get one. When we opened it, we spotted a big hole. He went down again, this time the "new" sheet had a small hole. 2 for 2. Also, the hotel is a little tired and needs remodeling. On the positive side, great folks at the front desk who were very helpful.

By on Sep 8, 2014

3

multiple problems

Couples

We went to our room and discovered the A/C didn't. The person at the front desk immediately tried to fix the problem, but couldn't. So he moved us to the room next door. It had multiple problems (tub spout was broken so you could only shower; cold water faucet on wet bar didn't work; no extra blanket; no folding luggage rack). I want to give this hotel a good rating because the desk clerk tried so hard -- but I just can't. Three stars is being generous.

By on Jun 25, 2014

4

great value

Couples

Wonderful stay overall. We were pleasantly surprised by the size of the room. Comfy bed!

By on Feb 17, 2014

3

business

BusinessTravelers

For one night, it was fine. blah blah blah blah blah

By on Sep 19, 2013

3

lacks airport shuttle

Singles

Hotel did not provide free or a reduced fare transportation from the airport and I had to take an expensive cab

By on Mar 5, 2013