The included breakfast was pretty low quality. The room was very nice with recent updates.
Arrived at 2am on the 7th. The desk clerk could not find my reservation although I had the print out with the confirmation number (435889510). I must admit that, in my haste to make travel arrangements, I did not call the hotel for late arrival. However, he should at least given me the story that "You were late and we gave out your room. It's in the contract." To be polite, he seemed quite "confused" so that may have been the problem.
Very little except one employee working the kitchen was very nice an African American gentleman
This place is "ok". Nothing fancy. Mediocre is maybe a better word. The most disappointing thing is the flow of water in the shower was extremely low.
Old smelly place. Would not stay there again. Did have good breakfast. Night staff not helpful as he was watching TV
I was surprised to see a separate "living room" area with a couch and TV but disappointed in the reception on that TV. Some of the stations were fuzzy. The TV in the bedroom worked better. I was disappointed that there was no Wifi in the room and that I had to go to the lobby area to use Wifi. Otherwise it was fine. The staff called me a cab to go to the airport and recommended a good restaurant nearby.
stayed 6 nights, the first night maid took the tip without cleaning the room. Second night after complaining to staff the room was cleaned, however the pillows were on the floor. The wifi was horrible never had a stable signal and connection was off and on. I complaint to the staff but they did not do anything about it, "nobody else have the problem。“
Does not seem like a very clean place. My non-smoking room smelled like badly masked cigarettes
My room was filthy my shower curtain had stains all over it.. not to mention the piece of glass that got stuck in my foot walking from the bathroom to the bed. My bed was the most uncomfortable piece of furniture I have ever felt in my entire life.. the sheets were not tucked in and you could see the springs coming through the mattress. I was terrified to let my daughter walk around or even get off what they call a bed I was scared to even crawl in the sheets. Never again will I stay here ever..
Everything looks OK with me will visit again. It's nearby airport and close to the customer place which I was visiting.
My son slept on the soffa bed. There was no top sheet, so he went donw to get one. When we opened it, we spotted a big hole. He went down again, this time the "new" sheet had a small hole. 2 for 2. Also, the hotel is a little tired and needs remodeling. On the positive side, great folks at the front desk who were very helpful.
We went to our room and discovered the A/C didn't. The person at the front desk immediately tried to fix the problem, but couldn't. So he moved us to the room next door. It had multiple problems (tub spout was broken so you could only shower; cold water faucet on wet bar didn't work; no extra blanket; no folding luggage rack). I want to give this hotel a good rating because the desk clerk tried so hard -- but I just can't. Three stars is being generous.
Wonderful stay overall. We were pleasantly surprised by the size of the room. Comfy bed!
For one night, it was fine. blah blah blah blah blah
Hotel did not provide free or a reduced fare transportation from the airport and I had to take an expensive cab
My only complaints are a very still mattress, uncomfortable (read: cheap) pillows and the one thing I hate most in a room: Poor shower head. Otherwise a clean place for not so much $$$.
Checked in then went to appointment. Returned to find NO parking spaces left. Spoke with desk staff. Received a blank stare and "UMMM" the only answer. Parked infront of the dumpster. Then found out the elevetor out of order. No note on it that evening or next morning. Staff didn't care never an apology to any customer. Not impressed with breakfast either
Room was clean! Breakfast was Great! Price was right!
We were first given keys to the wrong room -- which was occupied! And, thank goodness, because my husband is asthmatic and our original room was on a very stinky smoking floor. However, the staff was cordial and helpful and tried to right the wrongs.
Located in Wayne within 2 miles (3 km) of 8 Seconds Saloon, Best Western Airport Suites is within a few miles (5 km) of Dallara IndyCar Factory. This hotel has 55 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free full breakfast.
All of Best Western Airport Suites's 55 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect to find cable TV and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include safes, phones, and ironing boards.
Best Western Airport Suites features a fitness center, WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include a business center, free newspapers, and laundry facilities.
The included breakfast was pretty low quality. The room was very nice with recent updates.
Arrived at 2am on the 7th. The desk clerk could not find my reservation although I had the print out with the confirmation number (435889510). I must admit that, in my haste to make travel arrangements, I did not call the hotel for late arrival. However, he should at least given me the story that "You were late and we gave out your room. It's in the contract." To be polite, he seemed quite "confused" so that may have been the problem.
sorry for inconvenience happen to you we will pay more attention on situation thxs
Very little except one employee working the kitchen was very nice an African American gentleman
Sorry for inconvenience happen to you willpay more attention on situation thxs
This place is "ok". Nothing fancy. Mediocre is maybe a better word. The most disappointing thing is the flow of water in the shower was extremely low.
Sorry for inconvenience happen to you we will pay more attention on situation happen to you thxs
Old smelly place. Would not stay there again. Did have good breakfast. Night staff not helpful as he was watching TV
sorry for inconvenience happen to you we will apy mor attention on situation
I was surprised to see a separate "living room" area with a couch and TV but disappointed in the reception on that TV. Some of the stations were fuzzy. The TV in the bedroom worked better. I was disappointed that there was no Wifi in the room and that I had to go to the lobby area to use Wifi. Otherwise it was fine. The staff called me a cab to go to the airport and recommended a good restaurant nearby.
stayed 6 nights, the first night maid took the tip without cleaning the room. Second night after complaining to staff the room was cleaned, however the pillows were on the floor. The wifi was horrible never had a stable signal and connection was off and on. I complaint to the staff but they did not do anything about it, "nobody else have the problem。“
Does not seem like a very clean place. My non-smoking room smelled like badly masked cigarettes
My room was filthy my shower curtain had stains all over it.. not to mention the piece of glass that got stuck in my foot walking from the bathroom to the bed. My bed was the most uncomfortable piece of furniture I have ever felt in my entire life.. the sheets were not tucked in and you could see the springs coming through the mattress. I was terrified to let my daughter walk around or even get off what they call a bed I was scared to even crawl in the sheets. Never again will I stay here ever..
sorry for inconvinace happen on breakfast situation we will pay attention on it thxs