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Sheraton Grand Incheon Hotel

5.0 out of 5.0

Recent guest reviews

Good fot layover at icn, reasonable price for traveller or business ( 110usd ++ ordinary time ) also nice happy hour for club member, but swimming pool is too small but not bad, location from seoul is too far so not recommended holiday from seoul but in case of layover incheon? Yes i recomanded

This is a fantastic hotel in a fantastic city. My first time in Seoul and I am so glad I picked this hotel. They treated me as family. What a beautiful classy hotel. The breakfast was terrific. Central Park next door was a delight to walk through. Convenient to the Subway to get to Seoul although it is an hour and a half trip for 30 miles. Breakfast was great and the club in the afternoon had great food and staff. This is a must stay and I hope to return many times. The lobby is beautiful

The Sheraton Grand Incheon is everything you would expect from a hotel of this brand and this standard. From swift and friendly check-in, to friendly and efficient staff throughout. The room also met my expectations, with a comfortable nights sleep. What did not meet my expectations was the requirement to pay extra for in room wifi. When you can get free wifi on the train I'm perplexed that a hotel of this caliber charges for it. On check out I raised my dissatisfaction with the front desk and they waived the fee, which I greatly appreciate.

When I first opened the door to my room, I was impressed with the cleanliness and comfort of the bed and furniture. The room looked out over Songdo Park and it was an amazing view. The gym is small, but had plenty of equipment to keep me busy. After walking the park in the morning, I ate the breakfast buffet. It was filled with both Korean and "American" style breakfast items. It was delicious.

Most of the people that work there barely speak English, unlike a five star hotels in the city of Seoul. The reservation was for seven days, after being there two days, we gave them notice that we would be leaving two days earlier than thought. Even though I gave them four days notice that we would be leaving, they would not let us out of the seven day reservation! We left as planned but they still charge the $600 for two days that we would not be there! It was a great relief when we got out of that disgusting hotel and checked in at the grand Hyatt in Seoul, Korea! Incredible hotel and incredible service, and they're not a bunch of money hustlers like that Sheraton!

Hotel is 30 min by taxi from airport, nice view to the Central park, there are many shops and restaurants around the hotel, not far away from train to the Seoul, this city is far away. Nice breakfast, personal was polite, nice pool and gym on 8-th floor.

I can say that is a nice hotel. Staff are kind and ready to help you. You can find the same standard of the Sheraton group. The price is average for this hotel level. I didn't eat at the restaurant so I cannot leave any comments.

This is the 5 stars hotel? Think again. these guys concierge are terrible no mind service and very rude even complain to the customer while the customer is waiting for the coffee, they should go to the training class before starting work or learn from Sheraton D-Cube, I would rate them 1-2 star hotel.

Nice hotel with good restaurants. Great staff, especially at the club lounge. Really good services thanks to the kind hearted & caring staff who are Summer, April, Amelia, Song & Sena. And also, the park view is stunning.

I stayed a day for a getaway. Rooms are spacious and cozy. I tend to having trouble sleeping when I sleep in a hotel, but this hotel's bed made me relaxed. Breakfast is consist of Korean and western food. If you are not used to eat Korean food, the selection will be limited.

153, Convensia-daero, Yeonsu-gu Incheon

Hotel highlights

  • Onsite dining
  • Spa
  • Indoor pool
  • Fitness center

Located in Songdo, Sheraton Grand Incheon Hotel is a short distance from Songdo Convensia Convention Center and Songdo Central Park. This 321-room, 5-star hotel has a full-service spa along with an indoor pool and a fitness center. On a lake, the hotel is also close to Hyundai Premium Outlet Songdo and University of Incheon.


Dining

There are multiple options for onsite dining with 4 restaurants, including FEAST, which specializes in local and international cuisine and serves breakfast, lunch, and dinner, and BENE with its garden views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All of Sheraton Grand Incheon Hotel's 321 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

Sheraton Grand Incheon Hotel features a full-service spa, an indoor pool, and a fitness center. Self parking is available for KRW 5000 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, WiFi in public areas, and 2 meeting rooms.

Room options

Club Room, City View (Children under 12 are not allowed to the lounge)

King 1 | Full 2 | Sleeps 3

Club Room, View

King 1 | Full 2 | Sleeps 3

Deluxe Room, View

King 1 | Full 2 | Sleeps 3

Executive Room (Children under 12 are not allowed to the lounge)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 549 reviews