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Sheraton Grand Incheon Hotel

5.0 out of 5.0

Recent guest reviews

This is a very modern hotel and reasonable close to the airport. You have to pay for the airport shuttle to the hotel. But it’s best to take a taxi. The resturant at this hotel is pricy. But overall the hotel service is very good.

We spend a night here since we needed to catch a flight on the next day. Airport shuttle bus will take directly to hotel door. Very nice staff and rooms and standard rooms are big enough for a small family. Modern and almost luxurious hotel that will satisfy everyone. Try to get a high level room with a park view and you can enjoy beautiful sunset and city view.

Had a nice stay here. Lighting in the room was confusing til it was explained. Could have better signage. Excellent breakfast buffet. Good fitness and spa facilities. Dry friendly and helpful staff. 2

Great place to stay, clean friendly staff and convenient to the whole city. Across the street from Central Park which is a great place for a walk. Workout facility is nice, clean and has just about everything you need. Haven't used it, but heard the spa is great.

Some reviews are objective and others are quite subjective; I like to think that I can incorporate a bit of both. Objectively, this place is clean, friendly, aesthetically pleasing, reasonably priced and well-located. Subjectively, it is comfortable and welcoming. I'll explain. Songdo has grown exponentially since my first visit to this area and this hotel, so there are now myriad choices in the area, plus new restaurants, shops and activities. Central Park has boats and bridges, and makes a great stroll. There is also a new Costco a few blocks away. The hotel itself has large rooms, there are spectacular bathrooms, great views and quiet halls. The breakfast is still a strong point, and the elevators are an Achilles heel. I was there TWICE in the last week, assisted both times by Douglas; he is outstanding. Tip, from the airport, do NOT take an expensive taxi. Take the KAL Limousine Bus #6707B.

This will be very short because everything in this Hotel was great! I stay in SPG Hotels quite a bit approx 20-25 times per year but this Sheraton is truely one of the best ones I have stayed so far. Highly recommended. Great location too, not too far from the airport and in front of a park so pretty quiet. Pretty far away from downtown, about 45min per Taxi

Love this hotel. Stayed here for 3nights last month. Immaculately clean with superb service. Got a terrific room facing the amazing Songdo Park. Would definitely stay here again next time I visit Incheon.

The Sheraton Grand was a brilliant place to stay in Incheon. Reasonable distance from the airport and Korean cabs take credit card. The rooms are spacious and new in terms of construction. The entire area is less than 10 years old so things the buildings and hotels are modern. The pool and gym are a reasonable size and the hours of opening for them really good in terms of access. The staff and service exemplary. Koreans really know how to look after you and the hotel staff were courteous, considerate and helpful. The hotel overlooks Central Park which has lots of amazing things to see and do including a deer sanctuary and a state of the art performing arts precinct. Without question I would stay with the Sheraton Group in Incheon on a further visit.

The views from our room were spectacular. By day viewing the park below and by night the lights of the buildings around the park. My family to a morning walk in the park to get some fresh air and stretch our legs... Wonderful! We then headed over to the Lotte mart for fresh fruit and sushi.... We even stopped into Toys R Us to play and pick up an essential or 2 to make our next flight more pleasant for the baby. The room was nice, clean and functional. Taxis to and from Incheon are about $55 USD each way.

Stayed at Sheraton for 4 nights. Check in was fast. Facilities are good. Room was big. Bad thing? Service was good- probably to Westerners only. Concierge staff was rude to me on 22Sep when I requested to leave my luggage after repacking my items. All he said was 'write your name'. Where are the good manners that I observed when my colleague (a British) was around? Service was not what I expected for a top notch hotel. Service at restaurant was slow. Requested for chopsticks from the restaurant and they turned me down. Room service was slow. Not staying here anymore.

153, Convensia-daero, Yeonsu-gu Incheon

Hotel highlights

  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa
  • Indoor pool

Located in Songdo, Sheraton Grand Incheon Hotel is a short distance from Songdo Convensia Convention Center and Tri-bowl. This 321-room, 5-star hotel has a full-service spa along with an indoor pool and a fitness center. On a lake, the hotel is also close to Songdo Central Park and Hyundai Premium Outlet Songdo.


There are multiple options for onsite dining with 4 restaurants, including FEAST, which specializes in local and international cuisine and serves breakfast, lunch, and dinner, and BENE with its garden views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


All of Sheraton Grand Incheon Hotel's 321 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect WiFi, wired Internet, and 32-inch LCD TVs with cable channels. Along with relaxing touches like rainfall showers and deep soaking tubs, bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.

Property features

Sheraton Grand Incheon Hotel features a full-service spa, an indoor pool, and a fitness center. Self parking is available for KRW 5000 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and 2 meeting rooms.

Room options

Club Room, City View (Children under 12 are not allowed to the lounge)

King 1 | Full 2 | Sleeps 3

Club Room, Park View (Children under 12 are not allowed to the lounge)

King 1 | Full 2 | Sleeps 3

Deluxe Room, Park View (Breakfast charge for children under age 12 upon check-in)

Full 2 | King 1 | Sleeps 3

Executive Room (Children under 12 are not allowed to the lounge)

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 600 reviews