Room was not set up with soap etc Only one robe Appreciate the late checkout
I like convenient location and kindness of staffs.
New space Empty and untrained staff bad pool not enough on room service no toothbrush in room toilet did not work
Found accumulated dust and nail clippings next to the bed.
Convenient location close to airport. Good facilities
Fantastic buffet on Saturday. Great spa service. I had a short stay but it was great.
Located in Jung-gu, Grand Hyatt Incheon is within a 10-minute drive of BMW Driving Center and Geuppo Beach. This 1024-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.
Enjoy dining at Restaurant 8, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or 2 coffee shops/cafés. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:00 AM.
Grand Hyatt Incheon's 1024 rooms are soundproofed and provide iPod docks, refrigerators, and minibars. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free newspapers, free bottled water, and safes.
At Grand Hyatt Incheon, guests enjoy a full-service spa, an indoor pool, and a children's pool. You can take advantage of extended parking for a fee, along with a free airport shuttle at scheduled times. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a health club, a spa tub, and a sauna.
Room was not set up with soap etc Only one robe Appreciate the late checkout
I like convenient location and kindness of staffs.
New space Empty and untrained staff bad pool not enough on room service no toothbrush in room toilet did not work
Found accumulated dust and nail clippings next to the bed.
Convenient location close to airport. Good facilities
Fantastic buffet on Saturday. Great spa service. I had a short stay but it was great.
Dear Guest, Warm greetings from Grand Hyatt Incheon! Thank you for staying with us and online survey. I would like to have a chance to hear about any inconvinence if you had during your stay. Once we have a comment, we will deep dive to into the issue to improve how we can provide better quality of service to all guests. We truly hope to welcome you back soon again and being able to provide you with a positive and memorable stay experience with us. Regards,