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Best Western Premier Incheon Airport

3.5 out of 5.0

Recent guest reviews

The A/C didn't work. The room was very hot. The hotel staff wasn't very helpful.

Hotel is adequate for a night near the airport. It can be reached either by a quick free subway ride or by the hotel's own shuttle.

We checked in, noticed their restaurant was "under renovation" and were thankful that we had already eaten dinner since there was nowhere else on site to eat anything, then proceeded to our room. Our room was not cleaned well - long brown/black hairs on our bedside table and in the bathroom sink + shower. A half-empty water bottle in the mini-fridge. Water ring marks on surfaces. Bits of trash in the room. We asked for a new room at the front desk and got one, only to find similar (but better) instances. We were so tired we chose to stay in that room anyways as we had an early flight. Rooms were super dark and not conducive to reading/packing a suitcase. Would not stay here again.

There is a shuttle by exit 13/14 at the arrival section for me it was hard to find Plus the airport train has two stations within walking distance and that is also free Plenty of places to eat And 24 hour convenience stores nearby

Very convenient. Nice room. Poor restaurant. Nothing more to add.

second time to stay on this hotel both for overnight stay. overall service is decent, nothing to complain. room was decent and with basic above average amenities. staff speaks english and accommodating.

The hotel is very convenient. The shuttle bus is perfect and on time. However, the convenience store is just overpriced tourist stuff. There are multiple convenience stores outside the hotel you can go to. The breakfast is good!

VERY noisy but we needed to be close to the airport. Smaller bed VERY hard. Bigger bed OK.

Getting to the hotel is very convenient, friendly staff, and cheap. Lots of small restaurants around the corner you can explore. Room could use a desk or a chair, felt empty.

Stayed here one night upon arriving in Korea. I was able to park my car for free and had breakfast included in my room rate. The room was prepared with a crib before we checked in and was spacious and clean. We didn't even notice any noise from other guests or the airport. The breakfast buffet was a great selection, but definitely have it included in your room rate otherwise it is a bit pricey.

1. Shuttle bus was a joke. The driver missed the last shift which was scheduled to arrive at 11:10 PM local time (as stated on their web site). We needed to wait more than 40 minutes to know the shuttle would never come. Just keep in mind, even this hotel seemed to be pretty closed to the terminal. It really took us 50 minutes to walk there through highway, FUN! The shuttle bus was late again in the next morning when we scheduled to leave at 8:00 AM. The drive was rude and indifferent. He seemed to hate his job. 2. The morning wake up call was a joke. We told the front desk to wake us up at 6:00 AM. Instead, the front desk woke us up at 5:00 AM. And woke us up ONE MORE TIME at 6:00 AM. Nice. 3. The front desk lady staff really need some basic English training. 4. Words for the hotel management: Please copy and paste the following statement if you want to reply me so you don't have to copy the **** from the previous comments. Just want to save you time. "We apologize for your inconvenience, will do best to resolve the issue you mentioned. We appreciate your feedback and hope you will continue to staying our hotel." No, I will never stay in your hotel!!

Sleep in clean comfortable room. Rested on a 13 hr layover and landed home feeling great.

Hotel was okay. I had an overnight layover on my way home to China.

We only booked this hotel because of location to the airport. Original room reaked of cigarette smoke. Second room lesser smell but doable. Bathroom shower was the smallest I've ever seen. Breakfast buffet in the morning wasn't the best I've had. On the up side, when we arrived the prior night, we were pleased to get 2 free Welcome beers in the Bar/patio!

Kindly staff Very clean room cleanliness Nice room condition Near airport hotel

We have stayed here multiple times before our International flights. We have also sent lots of customers their way. They had great reviews as well.

Toilet broken and water ran off and on all night. Korean style with no desk and a little square table one foot high to sit onthe floor.

Called ahead and requested a specific room, then made a booking again mentioning this in the requests. When checking in (after check in time) I was told this room was unavailable. I asked to get a partial refund, a voucher for the restaurant or cancel the reservation and book it again - all three options were denied. Ended up paying $25 extra even though I didn't receive the specific room I requested.

Ok hotel. AC didn't work. Staff with limited English to help with directions.

Free shuttle every 30 min, extremely close to the airport.

48-27, Gonghang-ro 424beon-gil, Jung-gu Incheon Incheon

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Best Western Premier Incheon Airport places you within a short distance of popular sights such as BMW Driving Center. This 305-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a free airport shuttle. It's near the airport and also within the area of SKY72 Golf Club and Silmido Island.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10 AM.


Rooms

All 305 recently renovated rooms feature refrigerators, minibars, and coffee makers. Guests can expect LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Free bottled water, safes, and phones are other standard amenities. Housekeeping is available once per stay.


Property features

Renovated in 2012, Best Western Premier Incheon Airport offers a fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, a computer station, and free newspapers.

Room options

Superior Single Room, Non Smoking

Twin 1 | Sleeps 1

Deluxe Twin Room, Non Smoking

Twin 2 | Sleeps 2

Traditional Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 3

Traditional Room, Non Smoking

Twin 2 | Sleeps 3

Guest reviews for Best Western Premier Incheon Airport

Everyone (18) Business (22) Couples (4) Family (1) Other (9)
2
Everyone

The A/C didn't work. The room was very hot. The hotel staff wasn't very helpful.

By on Oct 13, 2017

Review comment responded on Oct 16, 2017

Thanks for staying with us. We apologize for your inconvenience, will do best to resolve the issue you mentioned. We appreciate your feedback and hope you will continue to staying our hotel.

4

adequate hotel near the airport

Everyone

Hotel is adequate for a night near the airport. It can be reached either by a quick free subway ride or by the hotel's own shuttle.

By on Sep 18, 2017

Review comment responded on Sep 20, 2017

Thank you very much.! We appreciate that you chose us for your trip and are very glad that you had a comfortable stay here. Once again, we truly thank you for your wonderful feedback and all of us look forward to welcoming you back soon with even better service.

2

disappointing stay

Everyone

We checked in, noticed their restaurant was "under renovation" and were thankful that we had already eaten dinner since there was nowhere else on site to eat anything, then proceeded to our room. Our room was not cleaned well - long brown/black hairs on our bedside table and in the bathroom sink + shower. A half-empty water bottle in the mini-fridge. Water ring marks on surfaces. Bits of trash in the room. We asked for a new room at the front desk and got one, only to find similar (but better) instances. We were so tired we chose to stay in that room anyways as we had an early flight. Rooms were super dark and not conducive to reading/packing a suitcase. Would not stay here again.

By , from Seoul, Korea on Sep 15, 2017

Review comment responded on Sep 18, 2017

Thanks for staying with us. We apologize for your inconvenience, will do best to resolve the issue you mentioned. We appreciate your feedback and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you Sincerely,

5

accessible

Everyone

There is a shuttle by exit 13/14 at the arrival section for me it was hard to find Plus the airport train has two stations within walking distance and that is also free Plenty of places to eat And 24 hour convenience stores nearby

By , from PA USA on Sep 4, 2017

Review comment responded on Sep 6, 2017

Thank you very much.! We appreciate that you chose us for your trip and are very glad that you had a comfortable stay here. Once again, we truly thank you for your wonderful feedback and all of us look forward to welcoming you back soon with even better service.

4
Everyone

Very convenient. Nice room. Poor restaurant. Nothing more to add.

By , from Miami on Aug 31, 2017

Review comment responded on Sep 4, 2017

Dear We apologize for your inconvenience, will do best to resolve the issue you mentioned. We appreciate your feedback and hope you will continue to staying our hotel. Thanks.

4
Everyone

second time to stay on this hotel both for overnight stay. overall service is decent, nothing to complain. room was decent and with basic above average amenities. staff speaks english and accommodating.

By on Aug 23, 2017

Review comment responded on Aug 28, 2017

Thank you very much.! We appreciate that you chose us for your trip and are very glad that you had a comfortable stay here. Once again, we truly thank you for your wonderful feedback and all of us look forward to welcoming you back soon with even better service.

4
Everyone

The hotel is very convenient. The shuttle bus is perfect and on time. However, the convenience store is just overpriced tourist stuff. There are multiple convenience stores outside the hotel you can go to. The breakfast is good!

By on Aug 23, 2017

Review comment responded on Aug 28, 2017

Thank you very much.! We appreciate that you chose us for your trip and are very glad that you had a comfortable stay here. Once again, we truly thank you for your wonderful feedback and all of us look forward to welcoming you back soon with even better service.

3

close to the airport!

Everyone

VERY noisy but we needed to be close to the airport. Smaller bed VERY hard. Bigger bed OK.

By on Jul 3, 2017

Review comment responded on Jul 7, 2017

We apologize for your inconvenience, will do best to resolve the issue you mentioned. We appreciate your feedback and hope you will continue to staying our hotel.

4

great place for an overnight layover at incheon

Everyone

Getting to the hotel is very convenient, friendly staff, and cheap. Lots of small restaurants around the corner you can explore. Room could use a desk or a chair, felt empty.

By , from Terre Haute, IN - Harbin, China on Jul 1, 2017

Review comment responded on Jul 3, 2017

Thank you very much.! We appreciate that you chose us for your trip and are very glad that you had a comfortable stay here. Once again, we truly thank you for your wonderful feedback and all of us look forward to welcoming you back soon with even better service.

5

nice hotel near icn airport

Everyone

Stayed here one night upon arriving in Korea. I was able to park my car for free and had breakfast included in my room rate. The room was prepared with a crib before we checked in and was spacious and clean. We didn't even notice any noise from other guests or the airport. The breakfast buffet was a great selection, but definitely have it included in your room rate otherwise it is a bit pricey.

By , from Pyeongtaek on Jun 30, 2017

Review comment responded on Jul 3, 2017

Thank you very much.! We appreciate that you chose us for your trip and are very glad that you had a comfortable stay here. Once again, we truly thank you for your wonderful feedback and all of us look forward to welcoming you back soon with even better service.