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Novotel Wollongong Northbeach

4.5 out of 5.0

Recent guest reviews

The service was great. Fantastic views of the ocean. Room was excellent with well maintained facilities. Pricing reasonable includes both in accommodation and surrounds, offering of other facilities like pool, spa and well being was loved by everyone.

We parked our car when we arrived and didn't move it till we left because everything was walking distance. The room was very modern, spotlessly clean and extremely comfortable. We had the buffet lunch and hung around till closing time in the lobby bar, drinking cocktails & listening to live music. Next time we'll stay a week!

The room upgrades have made a huge difference. The rooms and bathrooms are great, service is fantastic and staff are extremely helpful and friendly. Great location and easy to find will happily stay here again.

We were given a wonderful spacious room on the 7th floor with a great view, a welcome gift,even a nespresso machine. It was well above all our expectations. We just wished we could have stayed longer. We tried to book another night but they were fully booked. Next time we will stay longer!

We stayed at this hotel recently for two nights to attend a wedding. We found the room to be nice and the bed very comfortable. The staff were pleasant and sorted out some parking issues for us after they were brought to their attention. With some experience in travelling overseas and within Australia we found this hotel to be of a rather good quality but it came at a somewhat inflated price of around $230.00 a night for a city view room. A balcony and ocean view room costs around $300.00. We have stayed in similar accommodation elsewhere for half this price but it is in quite a nice location if you need to visit Wollongong. Obviously the near Sydney location adds to the cost.

We spontaneously visited the Novotel for a 1 night stay, purchasing the room directly from the front desk. Upon arriving at our allocated room, there was a strong stench of off prawns. Although the room was beautifully renovated with comfortable furnishings, we were unable to adjust to the smell and went back to reception to request a new room. The customer service attendant kindly upgraded us, for what she assured us would be free of charge, which we were very thankful for. Our second room was equally as modern and fresh in it's renovations, we had a lovely stay and checked out with ease the next morning, continuing on our journey. A few days later, I had noticed that my card had been charged at the cost of the room we were upgraded to. I contacted Novotel and received a prompt reply and resolution, with a refund of the difference. Fast forward another few days and I have rung the bank regarding untitled pending charges on my account. To my surprise, I am told that it is the Novotel, holding a bond, equal to the amount of my overcharged stay, even though I have already paid in full. I understand that hotels will place authorisation on the card, or perhaps hold an amount for incidentals, however, this is my assumption as I wasn't made aware upon check in, or check out. Today is 9 days since our stay and the $300+ hold is still in place. What should have cost us $279 for the room, has ended up resulting in a deduction of approx. $642, with $40 refunded and $321 yet to be released. Although the staff were lovely and our stay was enjoyable, I do feel that the inconsistencies we faced have made it more trouble than it was worth for our family.

We were on the top floor and had a beautiful room with a fantastic view. We were celebrating our anniversary and the staff provided us with a complimentary bottle of wine and some chocolate which was a lovely touch. The service at the bar was however another level. The team were fantastic; especially Steve, who went above and beyond to look after us the entire weekend (and made sure we could watch the EPL game at midnight on Saturday). It’s people like him that make you want to return time and time again!

We stayed in a sea view room with a balcony. The only downfall is , the noise from the functions that are held down below keep you up . Maybe sound proofing the rooms might help . We will still definitely go back there again

This hotel was great beach right across the road and space to park easy. Would love to come back. The food available at the bar was very tasty and the bar staff friendly. The gym, pool and spa neat and tidy no mess. You can get fresh towels bonus

Thank you for making my stay a comfortable... i would be definitely returning with my family ... I would recommend to other family and friends for their future holidays. Breakfast at the windjammer was excellent.

2-14 Cliff Road North Wollongong NSW

Hotel highlights

  • Onsite dining
  • Spa
  • Outdoor pool
  • Fitness center

Novotel Wollongong Northbeach places you next to North Wollongong Beach and Stuart Park. This 209-room, 4.5-star hotel has conveniences like a full-service spa, an outdoor pool, and a fitness center. On the beach, the hotel is also close to Wollongong Fish Market and Wollongong City Beach.


Dining

Enjoy a bite to eat at Windjammers Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, breakfast is available for a fee.


Rooms

All 209 air-conditioned rooms feature refrigerators, minibars, and coffee makers. Plasma TVs come with satellite channels and pay movies, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free newspapers, phones, and ironing boards are other standard amenities.


Property features

At Novotel Wollongong Northbeach, guests enjoy a full-service spa, an outdoor pool, and a children's pool. Self parking is available for AUD 15 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include a fitness center, a spa tub, and a rooftop terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

69.0% of guests recommend this hotel

Total of 2063 reviews