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Hotel Mercedes

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Mercedes

An aerial view of a resort with a swimming pool, lounge areas, and a thatched-roof structure.
Creator video - submitted by Erika Gentille
A wooden deck with lounge chairs and umbrellas, overlooking a calm body of water at dusk.
A bedroom with a bed, a wooden door, a small sink, and a view of the beach.
A restaurant with wooden tables and chairs, large windows, and a brick wall.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Leonardo Reale, 2220, Ilhabela, SP, 11630-000
  • Place, Viana Beach
    ‪2 min walk‬
  • Place, Siriuba Beach
    ‪3 min walk‬
  • Place, Praia do Sino
    ‪17 min walk‬

Room options

View all photos for Suite Garden

A hotel room with a bed, a desk, a chair, a TV, and a window with a view of trees.

Suite Garden

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Indaiaúba

A bedroom with a large bed, a sofa, a balcony with a table and chairs, and a view of the outdoors.

Indaiaúba

  • Partial ocean view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard

A hotel room with two beds, a chair, a nightstand with a lamp, and a window with sheer curtains.

Suite Standard

8.0 out of 10
Very good
(6 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite Ocean

A hotel room with a bed, a ceiling fan, a large window with a view of the sea, and a balcony with outdoor furniture.

Suite Ocean

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden com Hidro

A bedroom with a bed, bedside table, and a bathroom with a shower.

Garden com Hidro

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 430 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex con Hidro

A hotel room with a bed, bedside lamps, a TV, a desk, and a small fridge.

Duplex con Hidro

  • Garden view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Duplex Villa

A hotel room with a large bed, wooden beams on the ceiling, a painting on the wall, and a bathroom visible through an open door.

Duplex Villa

8.0 out of 10
Very good
(1 review)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Garden Duplo

A hotel room with a bed, two chairs, a table, and a large window.

Garden Duplo

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Village

A hotel room with a large bed, a desk, a television, and a small refrigerator.

Suite Village

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Duplex

A hotel room with a bed, a TV on a dresser, a balcony with a view of greenery, and an air conditioning unit.

Suite Duplex

  • 538 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Ilhabela

Located in Praia Mercedes, Hotel Mercedes is adjacent to Viana Beach and within a 5-minute walk of Siriuba Beach. This 54-room, 3.5-star hotel has 3 outdoor pools along with a full-service spa and free breakfast.

What's nearby

  • Viana Beach - 2 min walk - 0.1 miles
  • Siriuba Beach - 3 min walk - 0.2 miles
  • Sino Beach - 13 min walk - 0.7 miles
  • Praia do Sino - 17 min walk - 1.0 mile
  • Pedra do Sino - 3 min drive - 1.3 miles

Restaurants

  • ‪Ilha Do Camarão - ‬3 min drive
  • ‪Restaurante Viana Ilhabela - ‬1 min walk
  • ‪Restaurante Cheiro Verde - ‬3 min drive
  • ‪Pizzaria Mozarello - ‬3 min drive
  • ‪Portofino Restaurante - ‬1 min walk

About this property

Hotel Mercedes

Guests of Hotel Mercedes have access to a full-service spa, 3 outdoor pools, and a 24-hour gym. If you plan to drive, free valet parking is available. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this beach hotel include free WiFi in public areas, a meeting room, and an arcade/game room.
Guests can expect free WiFi and 52-inch Smart TVs with cable channels. Other standard amenities include minibars, hair dryers, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Eme Spa. Services include deep-tissue massages, facials, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 52-inch smart TV with cable channels

Food and drink

  • Late-night room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Mercedes
Hotel Mercedes Ilhabela
Mercedes Ilhabela
Hotel Mercedes Ilhabela, Brazil
Hotel Mercedes Hotel
Hotel Mercedes Ilhabela
Hotel Mercedes Hotel Ilhabela

Frequently asked questions

What can I see around Hotel Mercedes?

This hotel is situated in Praia Mercedes, just steps from Siriuba Beach and Viana Beach. You'll also find Sino Beach and Praia do Sino less than a mile away.

How much does it cost to stay at Hotel Mercedes?

As of Nov 12, 2026, prices found for a 1-night stay for 2 adults at Hotel Mercedes on Nov 30, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel Mercedes?

Yes, uncovered valet parking is offered for free at the hotel.

Is there a spa at Hotel Mercedes?

Eme Spa is the hotel's spa and services include deep-tissue massages, hydrotherapy, and aromatherapy.

Does Hotel Mercedes have a casino at the property?

No, Hotel Mercedes doesn't have a casino.

Will I find an indoor pool at Hotel Mercedes?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Hotel Mercedes?

This beachfront hotel offers many amenities for couples such as a beach bar and a restaurant with some guestrooms featuring a private outdoor hot tub.

Does Hotel Mercedes have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Hotel Mercedes have a restaurant that serves breakfast?

Yes, Hotel Mercedes serves free buffet breakfast each morning from its restaurant.

Will Hotel Mercedes allow pets to stay for free?

No, pets aren't allowed at Hotel Mercedes.

Does Hotel Mercedes have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Mercedes?

Yes, some guestrooms at this hotel offer either a balcony and a patio where guests can enjoy ocean and garden views.

Does Hotel Mercedes host weddings?

Take advantage of the wedding venue at Hotel Mercedes if you plan to say "I do" during your trip.

Hotel Mercedes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 285 reviews
Rating 8 - Good. 87 out of 285 reviews
Rating 6 - Okay. 23 out of 285 reviews
Rating 4 - Poor. 10 out of 285 reviews
Rating 2 - Terrible. 4 out of 285 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Otimo hotel
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
It was a nice stay
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels on Ilhabela. I highly recommend this place
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Quality food and drinks. Excellent staff.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I enjoyed our stay in this beautiful hotel walking distance to Sino beach.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

The hotel is fantastic, better than expected. The area, the people and the hotel itself were awesome. The hotel has a restaurant and a private beach. The food was fantastic and the beach is clean and well taken care of. I recommend this hotel to everyone wants a get away from life stress.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The hotel is beatiful, has a beach just in front. When I get they I realized my tire was flat. The guys from the hotel took my car to fix it while I was out in a boat trip, they were simply amazing. Very good breakfast. Their restaurant water front is also very good. Prices are not cheap but it worth it.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools fed by the waterfall made Hotel Mercedes stand out from anywhere else. Be aware that bad weather can effect the use. There was torrential rains while we were there, the pools had to be emptied and cleaned, but the couple days being able to use it were worth it. There is some snorkeling under and beside the dock. Visibility is poor. Don't make snorkeling the reason you come. Staff was very pleasant , especially the front desk.
Pools fed by the waterfall
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bem atendido por todos colaboradores
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quartos são espaçosos e limpos, boa localização, fomos bem atendidos por todos os funcionários. Comida do restaurante estava muito boa.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos nossa estadia no Hotel Mercedes de Ilhabela! O hotel é lindo, muito bem cuidado, limpo e super confortável. A vista para o mar é maravilhosa e faz toda a diferença, principalmente para quem quer relaxar. O atendimento foi um dos pontos altos da nossa experiência. Todos os funcionários, de toda a equipe, sem exceção , foram extremamente gentis, educados e sempre dispostos a ajudar. Dá para perceber o cuidado que têm com os hóspedes. O restaurante também é excelente. O café da manhã é bem variado e muito gostoso, e as refeições no restaurante Eme, a beira mar, estavam deliciosas. Foi uma experiência incrível do começo ao fim. Com certeza voltaremos e recomendamos o Hotel Mercedes para quem quer aproveitar Ilhabela com conforto, tranquilidade e um atendimento de primeira!
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Infelizmente teve um vento antes de chegarmos ai tinha muita coisa fora do lugar piscina suja nao podemos usasr deck parcialmente quebrado folhas pra todo lado infelizmente não podemos usar o infraestrutura do hotel
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet ligger fremragende. Vi havde et værelse med udsigt til den meget smukke have. Personalet var utrolig søde og hjælpsomme. De gjorde alt for at vi skulle set bedst muligt. Hotellet ligger utroligt med sin egen strand og bro med ligggestole med direkte udsigt til havet. Helt fantastisk udsigt. Jeg kan give det mine allerbedste anbefalinger. Bedste hilsner Tom og Ninna Danmark
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Hotel muito bom, com uma vista linda. Alguns pontos poderiam melhorar como a TV do quarto estava com problema para acessar os canais, a música ambiente no desk não estava funcionando. Mas eu voltaria.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A equipe é muito atenciosa. O DECK no mar e a piscina são enormes diferenciais
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hospedagem foi muito boa, mas a informação que tínhamos é de que a piscina seria aquecida e não foi o que encontramos por lá, com isso fica a minha decepção com o hotel. A piscina do hotel não é aquecida como é falado no anúncio do mesmo.
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Terrível. Fujam de lá! Por mais de $ 1.200,00 a diária..não vão! Quartos sujos, camas podres e velhas e travesseiros fedidos. Toalhas molhadas e atendimento indiferente. Café da manhã igual ao de uma padaria horrível. Nunca mais, se arrependimento matasse…
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Hotel num local privilegiado, deck muito legal, visual incrível, quarto que fiquei na área VIP amplo e com vista para o Mar, vale a visita por estes quesitos. Ponto fraco serviço de praia no deck, estavam em poucos funcionários… fui pedir uma toalha de praia adicional na recepção, pois estava frio, e foi negada, dizendo que seria uma só por pessoa. Infelizmente isso desagrada muito o hóspede.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vista para praia excelente.Quarto limpo, impecável.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Equipe muito prestativa
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã bom, porém meio desorganizado. Funcionários nao davam conta de atender os hospedes devido a forma que utilizam. Nao deixam talhares a disposicao, nao dao conta de repor na mesa. Fica meio tumultuado, com alimentos no prato sem conseguir comer. Hotel lindo, drcoracao medieval e funcionarios extremamente gentis.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente café da manhã. Funcionários muito educados e prestativos.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo café da manha com muitas opções. Otima equipe se limpeza, nota 10. Todos os funcionários sao muito receptivos, nota 10. As acomodação sao otimas. A estrutura de lazer do hotel é espetacular. Restaurante da Praia do Hotel e nota 10.
Stayed 6 nights in Mar 2026