Hotel Puchet2.0 out of 5.0
Recent guest reviews
We stayed in a new building. The room looked great. We loved the catamaran sunset picture above the bed and the bathroom. Especially the rain shower! The staff is very friendly and seems to have fun together. They also knew very quickly how we liked our coffee and gave a personal service. There are only two minor points of improvement. The queue for the coffee machine is long during breakfast and the lights in the general toilets at the swimming pool switch of quickly. I cannot pee that quick. Besides that the breakfastbuffet is great and has plenty of choices and the pool is very nice (perfect size), the pool bar has friendly prices.
Although a little stretch from the main strip in San Antonio, the hotel was faultless. The check in was smooth, room was well maintained and clean. The swimming pool was superb, large size and adequate poolside equipment... oh and btw the lifeguard was super friendly and kept you at ease in a rather deep pool. The bar besides the pools food was well priced and lovely. Not to mention the staff were super friendly and genuine, a lad named Alex super tall and another who was there most days were great fun and service brilliant. The evening meals could perhaps offer a little more variance but it was all of good quality and again the cleaners/waiters were superb, one of them even giving us a fairwell kiss on the cheek to say Adios, a nice little touch. A superb stay that was topped off by the brilliant staff that they employ.
Rooms are comfortable, shower was okay and beds comfy enough, no reasons to grumble Food at the hotel was good for lunches and we had a pizza that we took to our rooms that was very nice. Shop is basically on site and very reasonably priced. Hotel is about a 20 minute walk to the West End strip and about 30€ in a taxi to the main clubs. The only issue we had is that we traveled as 4 lads and our rooms where completely opposite sides of the hotel grounds nothing major but would have preferred to be next to each other.
First day, they did not have the room ready, so they take us to another hotel in front of the puchet hotel. Not bad, but definitely not what whe had booked. Once in the hotel, breakfasts were quite basic and low quality. Cleanliness were poor.
Stayed in the main block. Hotel, grounds and rooms are very clean and tidy. Overall this hotel is very good and for the price you get a lot of amenities. Room was great but on staying here there was an issue with an air con unit in the room. It worked but was making one hell of a noise. Like someone drilling a road but after the second night I spoke to the reception staff and they sorted this out within an hour which was excellent service. All it was, was the filters needed changing and after this was done the air con worked fine and wasn't noisy. Also due to a late departure time we were able to extend our room check out from 12midday to 8pm for 25€ which is well worth it. Overall my experience of the reception staff, especially the night guy, who was very helpful, was very good. The hotel food is good so to is the handy on site supermarket. The pool is big and unlike lots of hotels the Puchet has enough sun loungers for all its guests. There is even a helpful pool guy with 'SOS' on his back that will find you loungers or get more out for you. How the hotel can improve: I had to be really picky with these but there needs to be more parasol umbrellas available individually in the pool area (5 is not enough). There's many shaded areas or big parasols but these can't be moved or used individually. Also the music round the pool seems to get turned up way too loud on certain songs then turned back to a manageable level. Stop messing with the volumes. The only other thing was that there were no English TV channels. There should ideally be a few channels of each nationality. Overall a really good hotel and an enjoyable stay.
The hotel is very modern and looks great for 3 Stars. In great location not far from West end and other clubs. The only thing that didn't like is the customer service is not that great, the receptionist didn't welcome the guests properly, also the dishes when eating breakfast wasn't clean enough had stains on them. The Restaurant downstairs has great food ate there couple times, but ordered lasagne wasn't cooked properly felt like it was frozen and put in oven and wasn't cooked properly. The room was cleaned everyday.
this was my 12th time in ibiza and second time staying with this hotel , my experience from last was so disappointing . Hotel was really clean and up to date, however the staff could do with a bit of cheering up and alot more helpful insteads of ijnoring you and always on there phones. the air-con in my room wasn't working i asked a member of staff could they have a look which they did the next day, however there was no change . i then asked to swap rooms as i was there a week to which they said they where fully booked even though i had no neighbours all week !!!!. The shower in the room had a mind of its own deciding when it wanted to work and how rubbish it was with the temperature ..... pool was always packed ......... overall holiday experience ruined and wont be back to this hotel at all very disappotied customers and major chane of opinion compared to last year .
Booked last minute to have a holiday with my partner and family .. lovely clean hotel with great staff ... highly recommend to anyone planning to go to Ibiza .. not to far out of town but far enough to be quiet at night .. overall fantastic stay
Great staff / rooms / pool .. Close to everything. Me and 3 friends stayed for a girls holiday. Would return here again for sure everything you need. Close to beach / main strip. Supermarket next door which is handy. Perfect for a girls holiday.
Have stayed in this hote for two years in a row. We were in the building two to which together rooms are so clean, tidy, well air conditioned as well a spacious. Everyday we had clean towels and the rooms cleaned. The staff are so helpful, friendly and attentive m. Highly recommend
Reviews from Trip Advisor
79% of guests recommend this hotelTotal of 781 reviews