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Recent guest reviews

Clean and good service. Little expensive with the provided services though

I loved the food and the gym. Also, the staff was very attentive. I witnessed Namrata, the guest liason staff member, go around and talk to people in the dining hall and reception area and was very helpful to my husband and I who were visiting from the US who did not have a local Sim card to call businesses around in the Hyderabad area.

Beautiful facilities. Staff could not understand how to check-out of two rooms - amazing!

check in and check out 9am to 9am..... water sink not alined with fosset….every time you use it half of the water ends up on the floor

Wonderful staff! and restaurant. It was a pleasant stay as always.

Staff is the only thing which is saving this failing hotel.

Convenient location near the airport and easy access to and from the airport. No business center.

This is a beautiful facility with a very friendly staff close to the airport. The food is great. The prices are very reasonable.

Amazing property, staff, food and comfort. Felt safe, valued, and appreciated. Alll for a price in my budget. Thank you.

Except for the proximity to the airport, nothing to write about the experience - bad service, no help with luggage, rooms are worn out and not clean, and the beds are v. uncomfortable. Comparing it to Niranta at Mumbai airport, for the price point, this is a total let down!

I have statyed at Novotel and IBIS hotels for a long time. Over the last 6 months the hotels seem to have deteriorated. 1. Room smells 2. FLush does not work. Call the support staff 3. Rude front desk especially at the Novotel Airport Hyderabad vs Novotel ORR Bangalore. I have decided that there is something terribly wrong with the whole chain as IBIS also declined significantly. I had to call multiple times for showergel and over all it looks like IBIS has now become a lower end hotel than before.

two people traveling together and booked this hotel on orbitz. the front desk informed me that I only booked for one person and charged extra for the second person. When I told that there might be a mistake on the online booking site, they never considered my request. If you have a good customer service and a sense of the situation, you would not charge for the second person blindly.

Great hotel. And honestly a first class one for anywhere in the world.

I spend the night it is clean and food is good The shuttle bus is not bad but I recommend the hotel car for extra charge not expensive

The staff was exceptionally friendly and helpful- making our stay a pleasure.

Who charges Rs 800 for a pack of snak that costs $10 on a street, Novotel does! Took forever to get a room and the www connectivity was horrible, the staff couldn't figure why the web was down. Other than proximity to the hotel, nothing is really worthy of a mention -D

Rajiv Gandhi International Airport Hyderabad Andhra Pradesh

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free covered valet and covered self parking
  • Onsite dining
  • Spa

Novotel Hyderabad Airport Hotel is located within a 15-minute drive of Paigah Tombs and Laad Baazar. This 292-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.


Dining

In addition to a restaurant onsite, there is also a bar where you can enjoy a drink. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 292 soundproofed accommodations feature sitting areas. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.


Property features

Novotel Hyderabad Airport Hotel features a full-service spa, an outdoor pool, and a children's pool. Free valet and self parking are available, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and an outdoor tennis court.

Room options

Superior Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Premier Room, 1 Queen Bed, Executive Level

1 Queen Bed | Sleeps 2

Superior Room, 1 Queen Bed, Pool View

1 Queen Bed | Sleeps 2

Superior Room, 2 Twin Beds, Pool View

2 Twin Beds | Sleeps 2

Guest reviews for Novotel Hyderabad Airport Hotel

Everyone (13) Business (4) Couples (3) Family (9) Other (3)
5
Family Family

Clean and good service. Little expensive with the provided services though

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

Dear Guest, We thank you for sharing your valuable words of appreciation for our services and the warm hospitality extended by our courteous team. Please allow me to apprise you that our rates are at parity with all the other 5-Star hotels in the city. We recommend you to consider our pre-booking options with various inclusions for more benefits. We hope that you will give us another opportunity wo welcome you back at Novotel Hyderabad Airport for more pleasant experiences. Feel Welcome

4
Everyone

By on Feb 16, 2020

Review comment responded on Feb 17, 2020

Dear Guest, We thank you for taking the time to appreciate our services and the warm hospitality extended by our courteous team. We look forward to the pleasure of your continued visits at Novotel Hyderabad Airport for more pleasant experiences. Feel Welcome

4
Partner Couples

I loved the food and the gym. Also, the staff was very attentive. I witnessed Namrata, the guest liason staff member, go around and talk to people in the dining hall and reception area and was very helpful to my husband and I who were visiting from the US who did not have a local Sim card to call businesses around in the Hyderabad area.

By on Feb 7, 2020

Review comment responded on Feb 8, 2020

Dear Guest, We earnestly thank you for taking the time to share your valuable thoughts about your recent stay with us at Novotel Hyderabad Airport ! We are pleased to learn that you were delighted with our services and the warm hospitality extended by our courteous team, Namrata in particular. We look forward to the pleasure of your continued visits for more pleasant experiences. Feel Welcome

4
Family

Beautiful facilities. Staff could not understand how to check-out of two rooms - amazing!

By , from Usa on Jan 6, 2020

Review comment responded on Jan 8, 2020

Dear Guest, Thank you for taking the time to share your valuable feedback for your recent stay with us at Novotel Hyderabad Airport ! We are pleased to learn that you were delighted with our facilities and regret to learn the inconvenience caused at the time of departure. Please trust that we have made a careful note of your concern and immediate measures have been introduced to ensure that such instances are never repeated in future. We look forward to welcoming you back for many more pleasant experiences. Feel Welcome

1
Family

check in and check out 9am to 9am..... water sink not alined with fosset….every time you use it half of the water ends up on the floor

By on Dec 3, 2019

Review comment responded on Dec 3, 2019

Dear Guest, Thank you for sharing your valuable feedback for your recent stay with us at Novotel Hyderabad Airport ! Our Guests' satisfaction is paramount for us and your feedback is honestly not reflective of the usually high standards of service that we pride ourselves for. We sincerely regret to learn that your stay with us did not turn out to be a pleasant one. We apologise for the inconvenience caused and We assure you that remedial measures have been introduced to ensure that such instances are never repeated in future. We hope that you will give us another opportunity to serve you better. Feel Welcome

5
Everyone

Wonderful staff! and restaurant. It was a pleasant stay as always.

By on Nov 5, 2019

Review comment responded on Nov 8, 2019

Dear Guest, We truly appreciate your delightful feedback on your recent stay at Novotel Hyderabad Airport. We are pleased to learn that you were thrilled with our services and the warm hospitality extended by our courteous team. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome

5
Everyone

By on Oct 13, 2019

Review comment responded on Oct 20, 2019

Dear Guest, We truly appreciate you sharing your generous feedback on your recent stay with us at Novotel Hyderabad Airport. We are delighted to know that you were pleased with the overall services of the Hotel and the warm hospitality extended by our courteous team. We look forward to welcome you back for many more pleasant experiences. Feel Welcome

1
Family

Staff is the only thing which is saving this failing hotel.

By on Sep 27, 2019

Review comment responded on Oct 3, 2019

Dear Guest, We thank you for sharing your valuable feedback on your recent stay at Novotel Hyderabad Airport. We sincerely regret the inconvenience caused to you during your stay with us. Our guests’ satisfaction is paramount for us and your experience is honestly not reflective of the usually high service standards that we pride ourselves for. Please be assured that immediate measures have been introduced to ensure exceptional services at all times. We request you to give us another opportunity to welcome you back soon and provide a better experience. Feel Welcome

4
Partner Couples Business Business

Convenient location near the airport and easy access to and from the airport. No business center.

By on Apr 25, 2019

Review comment responded on May 6, 2019

Dear Guest, We appreciate you sharing your valuable feedback with us about your recent stay at Novotel Hyderabad Airport. It is a pleasure to learn that you were delighted with the hotel's vicinity to the airport. We request you to approach the front desk for any business center related requests, we will ensure that they are taken care of. We look forward to welcoming you back for more delightful experiences. Feel Welcome

4
Everyone

By on Apr 4, 2019

Review comment responded on Apr 10, 2019

Dear Guest, We truly cherish your valuable feedback about your recent stay with us at Novotel Hyderabad Airport. We are pleased to learn that you had a comfortable stay with us and we earnestly look forward to keep welcoming you back for many more amiable experiences in future. Feel Welcome

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