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Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

5.0 star property

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Photo gallery for Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

Exterior
View from room
Lobby lounge
Suite, 1 Bedroom, Balcony | Premium bedding, minibar, in-room safe, desk
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
No. 5858 Taihu Road, Huzhou, Zhejiang, 313000
  • Place, Qianshan Park
    ‪10 min drive‬
  • Place, Huzhou Hot Spring Golf Club
    ‪10 min drive‬
  • Place, Zhaowan Park
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 743 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 2 Bedrooms, Balcony, Lake View

Presidential Suite, 2 Bedrooms, Balcony, Lake View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 2 Bedrooms, Balcony, Lake View

  • Lake view
  • 743 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 1 King Bed, Lake View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premier Room, 1 King Bed, Lake View (Balcony)

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Room, 2 Twin Beds, Lake View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premier Room, 2 Twin Beds, Lake View (Balcony)

  • 538 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 603 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

  • 603 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Studio Suite, 1 King Bed

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | Living room | 40-inch plasma TV with satellite channels, TV, fireplace

Suite, 1 Bedroom, Lake View

  • 915 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • Resort view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Smoking

Room, 2 Twin Beds, Smoking | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Smoking

  • Resort view
  • 861 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

  • Lake view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Lake View

Room, 2 Twin Beds, Lake View | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Lake View

  • Lake view
  • 861 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • Lake view
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Lake View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds, Lake View

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds, Lake View

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Huzhou

Located in Wuxing, Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa is a short stroll from Lake Tai and within a 10-minute drive of Huzhou Hot Spring Golf Club. This 280-room, 5-star resort has conveniences like a full-service spa, an outdoor pool, and an indoor pool.
View more Resorts in HuzhouOpens in a new window

What's nearby

  • Qianshan Park - 10 min drive - 5.9 miles
  • Huzhou Hot Spring Golf Club - 10 min drive - 7.0 miles
  • Zhaowan Park - 12 min drive - 8.0 miles
  • China Hubi Museum - 14 min drive - 8.9 miles
  • Huzhou Biyan Mountain - 21 min drive - 16.3 miles

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 100 min drive

Restaurants

  • ‪你好牛潮汕牛肉火锅 - ‬10 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪星巴克 - ‬10 min drive
  • ‪Starbucks 星巴克 - ‬6 min drive
  • ‪Pizza Hut 必胜客 - ‬9 min drive

About this property

Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa

Guests of Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa enjoy a full-service spa, karaoke, and an indoor pool. There's free parking, and an airport shuttle (available 24 hours) for CNY 3000 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury resort include an outdoor pool, a children's pool, and a gym.
40-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Fireplaces, balconies, and iPod docks are also available. Housekeeping is available on request.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Shine Spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Similar properties

Indoor pool
Intercontinental Huzhou Taihu South By Ihg
Wuxing
  • Pool
  • Spa
  • Kids pool
  • Free WiFi
$160 nightly
The price is $172
Jun 14 - Jun 15
Total with taxes and fees
Intercontinental Huzhou Taihu South By Ihg

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person
  • 6 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 大堂吧
  • 炫吧
  • 盛宴标帜餐厅
  • 采悦轩中餐厅

Things to do

  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Piano
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 20,451 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Garden
  • In a regional park
  • On a lake
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Tile flooring in room
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 27 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2012
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch plasma TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 500.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 188 per person
  • Airport shuttle fee: CNY 3000 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from July to September.
  • Hot springs access available from 3:00 PM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is permitted at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sheraton Hot
Sheraton Hot Spring
Sheraton Hot Spring Resort
Sheraton Huzhou Hot Spring
Sheraton Huzhou Hot Spring Resort
Sheraton Huzhou Hot Spring Resort
Sheraton Huzhou Taihu Lake Hot Spring Resort Spa

Frequently asked questions

Is a free cancellation option available at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

This resort is situated in Wuxing within a short 4-minute walk of Lake Tai. You'll also find Huzhou Hot Spring Golf Club and Qianshan Park nearby.

Is there parking available at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

Yes, self parking is offered for free at the resort. Though parking is limited parking, wheelchair-accessible van parking is also available.

Is there a spa at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

Shine Spa is the resort's spa and services include hydrotherapy, massages, and body treatments.

Are there luxury amenities available at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

Yes, guests can indulge in luxuries such as an outdoor pool, 6 restaurants, and a poolside bar at this resort.

Does Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa include a casino at the property?

No, Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa doesn't have a casino.

Will I find an indoor pool at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

Yes, this resort has an indoor pool as well as an outdoor pool and a hot tub. The seasonal pool is normally open from July until September.

Is Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa a good place to stay for couples?

This lakeside resort offers many amenities for couples, including a fireplace as well as 6 restaurants and an outdoor pool.

Does Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa have a hot tub?

No, but this resort does have a steam room.

Does Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa have a restaurant with a breakfast menu?

Yes, Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa though service animals are welcome.

Does Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa have connecting rooms available?

Yes, you can book connecting rooms at this resort for your group or family vacation.

Are there rooms with balconies at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa?

Yes, every guestroom at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa comes with a balcony and some offer lake and city views.

Does Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa.

Sheraton Huzhou Taihu Lake Hot Spring Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 23 out of 39 reviews
Rating 8 - Good. 10 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 0 out of 39 reviews
Rating 2 - Terrible. 0 out of 39 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean , centrally located. The staff were absolutely amazing
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

wen liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Ming

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Facilities is good, Staff’s attitude is good,but check in too slowly
Stayed 1 night in Apr 2025
Verified

6/10 Okay

ka yan

Liked: Cleanliness, staff & service
Rooms look bigger in the pictures, in reality they are a bit small.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Xiaolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was surprised to smell the smoke when we were heading downstairs to check out,Very disappointed for 4star hotel like this 。Would be nice to control the cigarette smoke from the gusts .
Stayed 1 night in Mar 2024
Verified

6/10 Okay

LUOYUN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The aircondition is worst and we use the heater there. Maybe due to the high demand during the new year, the service is bit out of order when do the check in and breakfast.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Einzigartiges Hotel mit Lightshow am Abend und alles notwendige in der Nähe. Zimmer sind gut und gibt es nichts daran auszusetzen!
Stayed 1 night in May 2025
Verified

10/10 Excellent

WAI FUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

遊太湖必選，外觀非常吸引。

一座極具代表性的高級湖邊酒店，位置於太湖的月亮灣，附近有很多美食，酒店在夜間配合周邊的燈飾更為漂亮。內部設施中規中矩，需感覺豪華，只是電視机尺寸較為過時，早餐極為豐富，服務員態度親切。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

MENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

度假的好地方

周末到太湖月亮湾酒店度假，看湖光山色，享太湖美食。月亮湾酒店的夜晚灯光秀真的很美，值得欣赏！
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service
Beautiful hotel, very impressive. The hot springs in a separate building is a nice feature also.
Stayed 1 night in Jan 2019
Verified

8/10 Good

KuanChih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

飯店各方面都不錯，除了1F餐廳

飯店本身的確符合五星級的水準，櫃檯服務態度及房間舒適度等等都沒話說，1F的餐廳是最大敗筆，無論是食物或服務生的訓練程度都不夠好，唯有價錢是五星級的。飯店有送溫泉票券，一定要去試試，記得自帶泳衣及泳圈。
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好

第2次入住了，升级了家庭房，湖景，房间够大，服务很好，下次还会选择
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a really lovely hotel. A little pricey because it’s clearly a popular Wedding and family destination . I thought it was very pretty and staff was incredibly nice and accommodating. I like to stay at hotels with club lounges for added attention and service but they were renovating that area. I was disappointed and that staff did everything to make it up to me.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体不错，但是装修略旧，房间墙上已经有污痕。枕头一个太低，二个太高。
Verified

10/10 Excellent

jxi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

休暇で泊まるホテル

出張で訪問しましたが、周辺に手頃なホテルがなく、少々高いことを承知でこのホテルにしました。午前2時のチェックインでしたが、フロントの方案内の方とも感じよく、エレベーターの場所まで案内してくれました。今度は休みの日にきて、温泉に入りたいと思います。
Verified

10/10 Excellent

JUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的一次享受之旅

酒店的设施服务都是五星标准，因为是SPG会员所以wifi免费使用；酒店闹中取静，离热闹的码头刚好是可步行的距离，码头有多家餐厅和小吃店咖啡店，选择多且很方便；不愿意去热闹的地方就可以在酒店里，晚点的自助BBQ也是相当不错并且价格可以接受，还可以去泡个温泉（酒店免费送的）。。。总之总体感觉非常不错
Verified

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

not bad

酒店不错,房间略偏小,虽然还升了房,阳台上没有坐椅,不方便
Verified

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

不错的酒店

非常好的酒店，就是客人比较少，升级到行政房，早餐和下午茶都不错
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesting experience.

Far away from city!
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but overpriced.

The hotel is absolutely gorgeous looking at it from the outside. It's a decent hotel inside but nothing extraordinary. Breakfast buffet is way overpriced at about $35. Walked through the dinner buffet but decided it wasn't going to be worth the $70 price. At $317 a night, it's only worth 3 stars. If the price was $200 or less, then 4 stars.
Verified

8/10 Good

ye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全家出游

和父母孩子一起入住的，晚上的夜景非常漂亮，只是酒店的服务稍有欠缺。一共定了2间房，一间有水果一间没有，打电话问了才送来，但是水果的个头和质量没有已经预备好的那间好。一打开房门窗帘就自动拉开了，仔细看来所有的调控开关都是智能的，非常有科技感，酒店的床特别大，景观也不错。走过两座桥就有很多饭店，还算比较方便的。如果网站有特价下次还想去，送了免费的温泉票哦~~小孩也有，只是能准备一套小朋友的拖鞋就好，还好我们自己带了。
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

好

不错，环境很好。酒店科技感也很高。
Verified

6/10 Okay

JSQ

Liked: Staff & service

Impressive Looking Structure

The unique ring shaped structure is indeed very impressive. But I am not sold by the interior. Big round bathtub can be a Wow factor when you enter the room. But can be an obstruction as you go to the bathroom or lavatory on your every day use. Meaning poor lay out. Room is equipped with many technically advanced amenities (like lights and curtains controlled by an iPod) but unfortunately, not user friendly at all. The high ended Roca wireless automatic toilet./bidet is not working. The hotel name has "Hot Spring" on it. We can not find any. Breakfast is poor in terms of food and service for such a high class hotel.
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mind blowing hotel

If yiu want to take the time to head inland from Shanghai and still stay in a top class hotel this is the one. The hotel is amazing and we'll worth the trip
Verified

10/10 Excellent

Les

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

spectacular facility

truly spectacular facility; the night time lighting is a real attraction. Very courteous staff. Managers do actually enforce the no-smoking policy (law) which other Chinese hotels and restaurants don't! Excellent breakfast. Dinner prices are high. Beautiful room.

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