Sheraton Miramar Resort El Gouna5.0 out of 5.0
Recent guest reviews
Just back from holiday at Miramar , all I can say fantastic food, the treatment of us by all the hotel staff fantastic prob y#the best smoothest running hotel we have ever stayed in, was impossible to name anyone of the staff as all were outstanding.WE WILL BE BACK
From the moment we arrived we experienced nothing but excellent service, from the person who cleaned our room too the waiting staff, bar and resurant. Reception was yet another area that also excelled thus ensuring all guest needs were catered for. One negative note that saddens me is the lack of British visiting tourists, El Gouna is a affordable safe gem that shouldn't be over looked. If your looking for some winter sun take a leap of faith and go, you will be welcomed with open arms.
We had an amazing holiday. The weather was perfect and the hotel couldn't have been better - it was easy to get to, only a 30 min drive from the airport. Everywhere felt very safe. We had a great room, near the pool, it was spacious and very clean. They had thought of every little thing to make our stay as easy as possible. We experienced excellent service throughout our stay, the staff were so attentive and friendly - on my friend's birthday, they even surprised us with a cake made specially for her, and sang happy birthday in english and arabic! The resort is so large, it was nice to be able to walk around. There are several different restaurants, which were fun to try, but the food at the buffet was probably our favourite, lots of variety and lots of healthy options - with varied theme nights throughout the week. There is always lots going on everyday from daily zumba/aqua aerobics classes to evening music/dancing if that's your thing, but also lots of nice quiet areas to just relax. I can't say enough about Egypt and all the people we met were who made our trip so special. Will be coming back and definitely recommend this hotel.
Very pleasant experience, everybody is very friendly and helpful, I requested room near to main restaurant and i had very nice room with beautiful view, bed is very comfy, wifi was extremely slow i had internet access in my room rate so they provided me with small router (MiFi) but also was very slow, room has many electric plugs (which is not common in many hotels)heated pool was amazing, beach is huge even though hotel occupancy was at least 90% but yet they are able to handle, private beach for families next to kids playing area, food in all hotel diners and snacks was well made with many varieties, active animation team! Strongly recommended one of best places in elgouna
Nice and green place. Best words to animation group and especially to Katerina! So lovely, emphatic, enthusiastic person! And at mini disco she is the main person who must be here for happy children! They loved her very much!
It was very good holiday Thanks for ( Mr Hamdy )and all the staff in all areas. also spical thank to (Mai)😍😍 in spa and lenda it was amazing massage i can't forget 👍👍 Also thank all the animation team very friendly very active you can found animation in every wher in Hotel 💪💪💪😍 i'll don't forget this day lovely suite no 2222
second Stay same beautifull room with view on the lagune left flowers on our bed in the resaurant a had excellent service from mrs.randa always she`s smile and have a quick glance to find a suitable place into conditions a.rahman were very good in there job wow.... also at the pool the service was excellent .. if possible we go back next years ///////
We visited for only one week 10/11.The hotel is in a lovely location and has amazing grounds with beautiful views and gardens . The reception area is quiet and has very nice seating areas .A special mention to Kareem Mohamed who was extremely professional and very kind in dealing with the few issues we had ,unfortunately we did not find the same from the guest relations desk as the girl there was unfriendly. Entertainment was good with a variety of shows and music in the evenings and very nice areas to sit and relax before dinner .Bar staff were attentive but not intrusive . Our room 2306 had a great sea/Lagoon view as was requested and was cleaned daily to a reasonable standard but room for improvement . The main let down in the hotel was the buffet restaurant ,The breakfast was good with plenty of choice but lunch and dinner was not to our taste with limited choice .We spoke with the chef and were offered anything we wanted which was a nice touch .The main problem in the restaurant was the waiters and the level of hygiene.We seen daily bad habits of tables being cleaned with the waiters hand even though he had a cloth and all waiters could do with training in customer service .Service was slow and sometimes we were not offered a drink until it was requested .Most of the chefs wore gloves but not all again a hygiene issue . We visited twice to the Al-A-Carte and had a super meal cooked for us with very attentive and professional waiter who also served us at the beach bar for lunch,He was a credit to the hotel. Although we had a few issues we had a lovely time with great weather and in a super location. The hotel is good but not what We expected of the Sheraton and unfortunately we would not return .We did however feel it was not an expensive holiday and you get what you pay for! Special mention to Zorana on social media who was there to help and very professional. Thank you again to Kareem for your service and kindness.
Great hotel, Ayhman is by the far the best waiter he goes out his way to. Full of Germans we were the only English, food good, watch out for mosquitos, relaxation beach has the most sun and no breeze.
Although it is my fifth visit within one and a half year to Charming Sheraton, yet it never fails to satisfy with its service and surprise with its updated and upcoming renewals! It is a surprising haven of beauty, rest, mix of sea, gardens and linking bridges, well preserved nature. But the most important aspect of this specific hotel is not its unique extended location and internationally recognised architecture. It is The People working there. They seem to work in a unique family-easiness sphere that connects in a positive energy and friendliness on every level. I take this opportunity to give my deepest thanks to the wonderful top restaurant team: Chef Magdy with his daily care of all details, Tarek with his super daily unfailing energy, Shabban, Islam , Ayman, Mina and Peter,Sabry, Samuel and many others , who work day and night to provide this ever changing wonderful buffets. I thank the beach and spa team, Mai for her young but very managerial capable capacities, and Abanoub who takes the time and added patience to ask each of our beach guests of what they like or might miss, daily! .A task most valued and not done regular or enough on the beach. I thank our charming welcoming ladies Randa and Suzy, for their daily welcoming and taking care of seating guests, with fantastic memory of each one of them and its favourite place. A special thank for Mona at the Guest Services desk , for the wide range of mind resourcefulness, quick awareness of solving daily problems and channel them to the right responsible department. She proved to be not a top masseur, as I got to know her of last year, but a perfect PR in her own right. Of course I thank everyone of the front desk ever welcoming, ever smiling staff, Mr Omar and Kareem, who take care of my bookings. And last but not least, I do extend my special thank and deep appreciation to the wonderful management team and in particular mr Farouk and mr Hamdy , for the tireless effort they exert to create this unique Big Family Sheraton, staff and guests. No wonder that I chose to come back in April with daughters and husbands, and already booked for my next holiday in October 2018. It is for me the place to be! Thank you, All of you for making Sheraton rightly my home!
- Free buffet breakfast
- Free parking
- Onsite dining
Sheraton Miramar Resort El Gouna is located within a few miles (5 km) of El Gouna Beach and El Gouna Golf Club. This 339-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a marina. Church of St. Mary and the Archangels is also nearby.
Start your day off right with a free buffet breakfast. This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
The 339 recently renovated accommodations feature furnished balconies or patios and afford space to spread out with sitting areas. Guests can expect WiFi and LED TVs with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Fireplaces, minibars, and coffee makers are other standard amenities.
Sheraton Miramar Resort El Gouna features a private beach, a marina, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for EGP 270 per room one way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a children's pool, a health club, and a sauna.
Reviews from Trip Advisor
90% of guests recommend this hotelTotal of 2736 reviews