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SUNRISE Crystal Bay Resort

5.0 out of 5.0

Recent guest reviews

Visited with 2 friends, lovely big room for 3, various restaurants all very good, different choices of Indian, fish, Mediterranean and vegetarian. Entertainment staff are fabulous all work incredibly hard,especially Tred who does not stop and has time for all the guests. Big shout out to Yousif at the pool bar who has the patience of a saint and is always smiling. Would definitely recommend for the warm welcome from all.

Great comfort, delicious food and immaculate service. Wonderful surroundings. The suite had first class linen and towels, the food from breakfast through to dinner was imaginative and the highest quality. Service superb with special attention to detail. Exceptional service from Yousef in the pool side bar, great service from Mohammed in the lobby bar, Mohammed in the Greek snack bar serving and the Manager Mohamed too, Yosri the manager in the Mediterranean our Fav restaurant, and an Exceptional going the extra mile to Beshoy guest services manager were anything is not too much trouble. Although throughout the 10 day stay Yosef in the poolside bar offered the best service and attention to detail I have ever experienced! Well done everyone ......Welcome home!

Sunrise Crystal Bay in Hurghada is a great hotel for a sunny getaway in the winter. The best part of it is the garden, pool and beach area, as well as the friendly and helpful staff. Everyone will pamper you and make sure you are having a great time. The rooms are a little bit outdated and could need renovation here and there (our safe did not work; some of the tiles in the bathroom were damaged), but they are spacious and clean. Rooms have a balcony or terrace. The food is good and plenty. For dinner, you can choose between a buffet, where you can find Egyptian specialties as well (in particular when you ask the chef :-) - he will do anything to fulfill your wishes), and three a la carte restaurants that are free of charge. The a la carte restaurant are Greek, Mediterranean or Indian. Food is tasty and staff is friendly. In the evenings, there is either entertainment by the animation team, or a sports bar, or life music to meet everyone's interests. Cocktails can be taken on the terrace or in the hotel lobby. During daytime, there are a lot of activities by the pool or close to the beach. But you may as well just relax, read a good book and watch the sea or the windsurfers nearby.

its our first time at this hotel with my family. Had an amazing time here, great food such a big variety to choose from. Animation team was absoultely brilliant always keep you entertained with excellent shows organised for the evening and most of all very friendly service. Would deffinately recommend this hotel and will be coming back here again

Great hotel my first time and Im very pleased the hotel staff are very friendly and their service is excellent there is such a great variety of food the hotel rooms are clean and up to standard also the animation team are very friendly and make you feel very welcome not to mention how nice and clean the grounds of the hotel actually are will definitely be coming back to this hotel

We arrived for a one week holiday here at sunrise crystal bay. The hotel staff were so friendly and welcomed us with open arms. We felt immediately at home. The pool areas are beautiful and very clean. The cushioned sun beds very comfy! The al la carte restaurants were a very high standard and we were pleasantly surprised at the quality. Our favourite restaurant was the Mediterranean Restaurant however they were all delicious. The animation team were great fun and very friendly, always there to help or encourage us to get up off the sun bed, especially mamadou who was our favourite! , we will be back as soon as .

This place is not just a hotel it is my home. Amazing staff and such a quality hotel. Everything down to the service, the cleanliness and the managers they really cannot do enough for you. The animation team are the best, they make your holiday always smiling and making you laugh. I will definitely be back for the 4th time very soon. To all the team at crystal bay you are simply the best keep doing what you do.

A great all inclusive resort located on the Red Sea of Egypt in Hurghada. Highly recommend spending time with Genar either playing volleyball or any aquatic sports. He works with the animation team and speaks 5 or what seems to be every language in the world. What a great time we had here and plan to come back in the near future.

Amazing staff. Animation team brilliant. Bebo and Tred incredible will come back to see them. Come and see the team you won't regret it. Bar good at the pool and food good and I like so much really I came back again and again

Such a great stay couldn’t fault it. Tred was amazing and always made us laugh. But all animation were fab and made the holiday can’t wait to stay again. The staff at the hotel I couldn’t fault and gave the best service and were so friendly. Recommend to everyone!

Room options

Deluxe Room, Partial Sea View

Queen 1 | Twin 2 | Sleeps 4

Suite, 2 Bedrooms, Jetted Tub, Sea View

Queen 1 | Twin 2 | Sleeps 5

Junior Suite, Sea View

Queen 1 | Sleeps 3

Suite, Private Pool, Sea View

Queen 1 | Twin 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 3660 reviews