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Jasmine Palace Resort & Spa

4.5 star property

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Photo gallery for Jasmine Palace Resort & Spa

Exterior
Lobby sitting area
Minibar, in-room safe, blackout drapes, soundproofing
Marina
Waterslide

Reviews

7.4 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Km 18, Sahl Hasheesh Road, Hurghada
  • Place, beach near Marsa al Halwaj
    ‪15 min walk‬
  • Place, beach near Long Beach
    ‪17 min walk‬
  • Place, Hurghada City Center
    ‪34 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, Sea View

  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Standard Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Room, Pool View

Minibar, in-room safe, blackout drapes, soundproofing

Standard Room, Pool View

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Family Room Garden View

  • Garden view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room, Pool View

Deluxe Double or Twin Room, Pool View | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Double or Twin Room, Pool View

  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Room, Garden View

Superior Room, Garden View | Minibar, in-room safe, blackout drapes, soundproofing

Superior Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Family Room Pool View

Minibar, in-room safe, blackout drapes, soundproofing

Family Room Pool View

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Family Room Sea View

Minibar, in-room safe, blackout drapes, soundproofing

Family Room Sea View

  • Sea view
  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Standard Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Honeymoon Package

Deluxe Honeymoon Package | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Honeymoon Package

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Diving package

Diving package | Minibar, in-room safe, blackout drapes, soundproofing

Diving package

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Spa Serenity Package

Spa Serenity Package | Minibar, in-room safe, blackout drapes, soundproofing

Spa Serenity Package

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

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About the neighborhood

Hurghada

Located in Village Road, Jasmine Palace Resort & Spa is 3 mi (4.9 km) from Senzo Mall. This 547-room, 4.5-star hotel has 8 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • beach near Marsa al Halwaj - 15 min walk - 0.8 miles
  • beach near Long Beach - 17 min walk - 0.9 miles
  • Senzo Mall - 10 min drive - 2.6 miles
  • Hurghada Grand Aquarium - 13 min drive - 4.7 miles
  • Hurghada City Center - 34 min drive - 15.7 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 30 min drive

Restaurants

  • ‪Lotus Restaurant - ‬15 min walk
  • ‪Main Restaurant at Jaz Aquamarine Resort - ‬2 min drive
  • ‪Lobby Bar at Jaz Aquamarine Resort - ‬14 min walk
  • ‪Lobby Bar at Jaz Blue Marine - ‬2 min drive
  • ‪Four Corners - ‬4 min drive

About this property

Jasmine Palace Resort & Spa

Jasmine Palace Resort & Spa features a private beach, a full-service spa, and 8 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 40 per vehicle one-way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include a free water park, a children's pool, and a sauna.
Guests can expect free WiFi and 43-inch LED TVs with satellite channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, minibars, and electric kettles. Change of towels is available on request.
A private beach and a complimentary water park with waterslides are featured at the hotel. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Dunes
  • Ma Mia
  • OM Ali
  • Tiger Lily

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Horseback riding/rentals
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Waterslide
  • Windsurfing

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (3,229 square feet of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (30 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (28 inches high)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 3 floors
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40 per vehicle (one-way, maximum occupancy 3)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Jasmine Palace Resort All Inclusive Hurghada
Jasmine Palace Resort All Inclusive
Jasmine Palace Hurghada
Jasmine Palace Resort Hurghada
Jasmine Palace Resort
Jasmine Palace
Jasmine Palace Resort Spa All Inclusive
Jasmine Palace & Spa Hurghada
Jasmine Palace Resort & Spa Hotel
Jasmine Palace Resort & Spa Hurghada
Jasmine Palace Resort & Spa Hotel Hurghada

Frequently asked questions

Are there all-inclusive rates at Jasmine Palace Resort & Spa?

Jasmine Palace Resort & Spa has all inclusive rates that come with all meals included.

How much does it cost to stay at Jasmine Palace Resort & Spa?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at Jasmine Palace Resort & Spa on Jun 11, 2026 start from $227, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Jasmine Palace Resort & Spa?

This hotel is situated in Village Road within a short 7-minute walk of Red Sea. You'll also find Desert Rose Aqua Park and Senzo Mall within a short drive.

Will I be able to park at Jasmine Palace Resort & Spa?

Yes, self parking is offered for free at the hotel. Though parking is available on request, wheelchair-accessible van parking is also available.

Is there a spa at Jasmine Palace Resort & Spa?

There is a full-service spa available for guests to enjoy and services include massages, facials, mani/pedis, and body treatments.

Does Jasmine Palace Resort & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a private beach, and 6 restaurants at this hotel.

Does Jasmine Palace Resort & Spa include a casino at the property?

No, Jasmine Palace Resort & Spa doesn't have a casino.

Is there an indoor pool at Jasmine Palace Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 8 outdoor pools.

Is Jasmine Palace Resort & Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a private beach, a beach bar, and 6 restaurants.

Are there hot tubs at Jasmine Palace Resort & Spa?

No, but guests can enjoy a sauna at this hotel.

Does Jasmine Palace Resort & Spa have a restaurant with a breakfast menu?

Yes, Jasmine Palace Resort & Spa has 6 restaurants, and serves free buffet breakfast each morning.

Does Jasmine Palace Resort & Spa allow pets to stay for free?

No, pets aren't allowed at Jasmine Palace Resort & Spa.

Are there connecting rooms at Jasmine Palace Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Jasmine Palace Resort & Spa?

The closest major airport to Jasmine Palace Resort & Spa is Hurghada Intl. Airport (HRG), which is 9.9 mi away (30 minutes by car).

Can I book a room with a balcony at Jasmine Palace Resort & Spa?

Yes, every guestroom at Jasmine Palace Resort & Spa comes with a balcony and some offer sea and garden views.

Jasmine Palace Resort & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 22 out of 80 reviews
Rating 8 - Good. 29 out of 80 reviews
Rating 6 - Okay. 16 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 9 out of 80 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mohammad Haji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better than what i was expecting.
Stayed 7 nights in Jun 2025
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing stay , staff were lovely , reception, especially Mohamed provided excellent service. Would recommend this place for brilliant all inclusive holidays.
Stayed 7 nights in Nov 2024
Verified

8/10 Good

Katerina Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully landscaped
Stayed 13 nights in Mar 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff around the resort. Ample sized room. Perfectly maintained grounds. Very nice family holiday.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stuff, amazing food, amazing location of the beach. Heated pools we are a family of five and my children loved it. Animations team was an energetic the staff around the hotel were lovely. We want to return one day
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
All was good. Only the entertainment program could have been more active and the Theater is rel. poor designed
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Rolando

Liked: Amenities
The resort was beautiful. Everything was well kept, food variety was good. Just don’t expect name brand liquor. All Egyptian low brand liquor. Stella Egyptian beer is good, ask for ice. The Egyptian restaurant was poor. The Italian restaurant was okay. The Chinese restaurant was good. The sushi is not real! The beach is no good. You walk all the way out and the water only to your ankles.
Stayed 6 nights in Sep 2024
Verified

6/10 Okay

Lima Rahman

The 5 star property is just by name because the whole resort seems quite run down and poor quality. The rooms had bedding with bubbles on them I had to call someone to come and change the sheets and they asked what the problem was. The bathroom smells of damp and marks all over the tiles of dead mosquitoes. The food is average and the same bland food nothing different. Limited choices same repetitive food with no flavour. Bedrooms are huge but not cleaned thoroughly every day just a sweep and bins emptied and loo roll refilled. It is lacking five star quality unfortunately seems a bit run down and in need of love.
Stayed 9 nights in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Has potential to be great with better staff

The Jasmine resort is a great comfortable family resort. They have good selection of buffet, comfortable spacious rooms and entertainment every night. The downsides for us were as follows: Staff do not seem very friendly especially the male worker in charge of the waffles near the wave pool. I don't think we saw him smile at all in the whole time we were there. He doesn't seem to like his job and very rude serving us. The beauty salon is over priced and quality of treatments are very average. The pools have rules but nobody seems to follow them and this is not managed by the hotel staff. For example everyone reserves beach chairs by draping a towel over it and this happens early morning so there are no shady beach chairs available at all. Overall our stay was comfortable and the entertainment crew and cleaning crew were lovely and did a great job. Next time we would try another resort to compare.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
When we arrived it was 3am and the hotel lobby was extremely hot, no AC! Even though I informed the hotel about our late check in it took them around 30 mins to check our room before taking us there. The lobby had mosquitos and our children were bitten several times. My first impressions of the hotel were very poor, we were very disappointed and hoping that we didn’t make a mistake booking this hotel. When we were finally taken to our room it was very hot, I was disappointed that after checking our room before allowing us in they didn’t turn on the AC so the room would be cool for us. Despite the poor reception our stay was very nice, the family room was very spacious (a bit run down, could do with the shower room and furniture being upgraded) but the service from the staff was amazing, food was always fresh and tasty, pool area clean and staff very friendly!
Stayed 8 nights in Oct 2023
Verified

6/10 Okay

omar

Liked: Staff & service
Would give it a 3 star of three reasons! 1) we requested a Queen size bedroom on Expedia but upon arrival were surprissed with 2 twin beds. Obviously my wife crashed out on reception and they offered to rebook us in a Queen bedroom the next day. 2) food was not cutting it! Maybe because I have an American taste, i was looking for French toast, or desserts, such as cookies, cake or smoothies. Instead they cater to European taste which is bland and has no flavor. Also menus never changes for all 3 meals. Breakfast starts the same, so does lunch, so does dinner. 3) i usually take my work with me on vacation, WiFi kept kicking me out. Lastly, not the resorts fault at all. this place is a bit far from Marina. Resort based taxi charges 9$ or 454 Egy Pound. Which is robbery if you ask me. We had to order Ubers, and even then, uber drivers would ask for cash ~500 starting for a fare that is ~180, you either negotiate to 250 or cancel ride, take screen shot of chat, and complain to uber bout driver so you don’t get hit with cancellation fee. Eventually you’ll get a ride. I would rebook to Hilton, seagull, or a closer city center location for the convenience since we opted to eat out more often than stay at resort. And also booked activities through Get Your Guide app instead of through resort which is ridiculous prices.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

Samra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel mais nourriture à revoir

Hôtel très beau et propre, du personnel serviable, souriant et agréable. Le buffet n'est pas dingue on y retrouvera souvent les mêmes choses et la qualités laisse a désiré lorsqu'on est habitués aux standars européens. (Par ex les jus qui ne sont pas des jus de fruits mais des dilutions) il y a un bar à jus de fruits frais hors all inclusif qui propose des jus frais à des prix similaires a la france. Piscine qui ferme assez tôt (18h) et l'accès aux toboggans est aussi sous horaires.
Stayed 10 nights in Jul 2025
Verified

8/10 Good

Stephanie Archer ep

Liked: Cleanliness, amenities, property conditions & facilities
Tres grand hotel Chambre spacieuse , refaite pour certaines Nous avions une chambre supérieure vue jardin . C etait parfait Propreté de l hotel exceptionnelle Seul bemol : fonds marins mediocre mais l hotel n y peut rien !!! Repas tres bons Personnel à l ecoute , bienveillant ++++
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

Abdi

Liked: Cleanliness, staff & service, room comfort

Hurghada med familjen

Vi var väldigt nöjda med vår vistelse på Jasmin Palace. Hotellet är riktigt familjevänligt och personalen var otroligt trevlig och hjälpsam. Maten höll hög kvalitet med ett brett utbud av rätter att välja mellan – något för alla smaker. Vi ser fram emot att komma tillbaka!
Stayed 14 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne expérience

L’hôtel est très joli et très propre. Nous avons grandement apprécié notre séjour à Jasmine palace. Les chambres sont spacieuses, plage privée est très jolie et l’équipe dans son ensemble est très agréable. Les animations sont agréables et l’hôtel est plutôt bien situé (20min de l’aéroport). J’aurais aimé que les piscines soient chauffées pour que nous puissions en profiter réellement, le ménage quotidien pourrait être un peu plus poussé ( aspirateur et nettoyer sous la cuvette des WC). Le point un peu décevant est la nourriture, car les plats sont toujours très similaires d’un jour à l’autre et ne sont pas toujours très frais… c’est dommage car il y a beaucoup de choix mais au bout d’une semaine on se lasse de manger toujours la même chose.
Stayed 6 nights in Mar 2025
Verified

6/10 Okay

Soile

Liked: Cleanliness, property conditions & facilities
Ok, peruskeskitason paikka
Stayed 7 nights in Mar 2025
Verified

6/10 Okay

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moyen

Hôtels pas très propre et en plus les rambardes étaient mal fixé La chambre était pas très propre et les drap tachées
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Ernest

Liked: Cleanliness, staff & service, amenities
Im ganzen und großen super Hotelanlage, sehr freundliche, fröhliche und hilfsbereite Personal. Riesige Auswahl beim Essen im Restaurant. Hervorragende Animateure und abwechslungsreiche Programme. Nachteil, dass es oft Ebbe gegeben hat, dadurch beschränkte Möglichkeit ins Meer baden. Beim Duschen ins Zimmer keine kalte Wasser eher nur warm. Überteuerte Preise für Souvenire ins Hotel und in der Apotheke. Muss man überall handeln, sogar in der Apotheke
Stayed 10 nights in Aug 2024
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie overzichtelijke accomodatie met vriendelijk personeel. Zo veilig dat je je telefoon op de tafel kan laten liggen
Stayed 6 nights in Jul 2024
Verified

8/10 Good

Ibrahim

Liked: Staff & service
Das Personal war wirklich sehr sehr nett und hat einem immer geholfen. Die Anlage ist sehr groß, dementsprechend muss man unter umständen viel laufen. Wir waren mit 3 Kindern da (1 1/2, 6 und 10), das Zimmer war sehr groß und geräumig. Kleines Manko waren die Kinderstühle (es gab nur 4 Stück) und es gab keine kleinen Löffel/gabel. Da könnte man für ganz kleine Kinder echt noch was machen. Hier und da, könnte man die Sauberkeit auch verbessern. Es war ein schöner Urlaub :-)
Stayed 7 nights in Jul 2024
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, room comfort

Överlag jättebra

Blev uppgraderade till ett rum med fin havsutsikt. Överlag är hotellet jättefint. Speciellt pooler, trädgårdar och piren ut på revet men i detaljerna är det ganska slitet.
Lokal fågel
Nattetid
Piren
Karta
Stayed 7 nights in Mar 2024
Verified

8/10 Good

Markus Ernst

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Leider sind die Nasszellen sehr alt, sonst eine schöne Anlage.
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grande structure, bon rapport qualité prix

Points forts: - Personnel très gentil et très compétent, ( réception moyen) - Nettoyage chambres super, - Service plage top - Nourriture très bonne au resto principal et égyptien - Parc et entretien des jardins super top - Poissons à voir directement au bout du ponton Points faibles: - Réception: service moyen voir quelconque - Resto spécialité chinois moyen, italien vraiment pas terrible. Mieux vaut aller au buffet Mieux les chambres sur jardin ( moins de bruit) que piscine. La moitié des chambres vue mer sont pas top et loin du resto et de l'entrée.
Restaurant égyptien
Chambre supérieure vue jardin
Buffet dessert Nouvel An
Buffet dessert Nouvel An
Stayed 11 nights in Dec 2023
Verified

8/10 Good

Sergej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gute Organiesation an Reception und Red Sea tolle Ausflüge sehr unkompliziert abgewickelt und Sie waren sehr freundlich. Gerne wieder
Stayed 8 nights in Sep 2022
Verified

6/10 Okay

SEIF

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Mixed Feelings

Lots of mixed feelings about our stay. Starting with the pros, the food was great with lots of varieties, nice pools, very nice and active animation team, and beach is good. On the other hand, the room was in a terrible condition with water ingress in some walls. Also, we had to ask for the plumber twice to fix problems in the bathroom. We asked for a change of one mattress as it was so bent. The cleanliness of the room is below average. Almost all staff personel we dealt with seemed unhappy I don't know why. Like they hate the place or something. Another weird thing was asking us when checking out to wait for 10 minutes until the housekeeping checks if the room is OK!! I have never been asked at any hotel to wait on checking out to check the room. Was very rude actually. What kind of memory are they trying to leave their guests with? Besides the room is already messed up, so there is nothing left for the guests to ruin.
Stayed 4 nights in May 2022

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