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Recent guest reviews

The room is always nice enough. Beds are comfy. Hot breakfast including waffles! Staff is usually very friendly and helpful. Water pressure/shower is better than expected. Microwave and fridge in the room is always a plus!

Lo day at front desk was rude. We got a smoking vs a non smoking requested

There were cockroaches in the room and staff attempted to make in their way into my room while I was in the shower. It would not be check out time until much later but still they were knocking loudly and jiggling the door handle as they tried to come in my room.

We had one of the worst experiences at this hotel. They gave another person our room key at midnight. So we had a complete stranger walk into our room at midnight which caused my husband to jump out of bed and severely injure his ankle. They would not refund our room. The overnight staff person tried to laugh it off that this happen, which was not professional at all. They are not being helpful at all. This ruined our whole trip down to Houtson. Besides this, the bathroom had mold that they tried to paint over, a dead bug in our room. We knew staying there it wasn't going to be the best but we are extremely disappointed in our experience here and will never be staying at a best western again.

.location is excellent. staff is helpful enjoyed the swimming pool and breakfast

Nice staff. Everyone very friendly and helpful. Rooms were pretty well kept.

Good was king size bed. Had an odor , like a little bit of smoke . Shampoo container and soap to small for 2 people. Dislike was the breakfast people are not on top of refill and or keeping up with the demand

The manager, Ms Monique Hightower has excellent customer service skills. She is so friendly and wants to make sure her customers entering Best Western know they are her priority. Thank you Ms Hightower for a very enjoyable stay.

A nice place and reasonably priced. The staff was especially kind and helpful.

We enjoyed our stay. We visit a few times a year from Washington state to see my kids who go to Sam Houston State University. We had been staying at Days Inn, but they treated us badly just after Hurricane Harvey. So we tried somewhere new, and as long as we are treated well, we will continue to stay at this hotel.

I liked the hotel very much. The breakfast was delicious. The bacon was perfectly cooked. The sheets from my bed were not clean and we had to change rooms.Overall everything was great!

W Hill Park Cir Huntsville TX

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Huntsville Inn & Suites places you within 2 miles (3 km) of Sam Houston State University and Hearts Veterans Museum of Texas. This hotel has 52 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Start your day off right with a free full breakfast offered each morning. The onsite restaurant is perfect for a quick bite to eat.


Rooms

All of Best Western Huntsville Inn & Suites's 52 air-conditioned rooms provide microwaves, coffee makers, and free local calls. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Ironing boards and desks are also standard.


Property features

Best Western Huntsville Inn & Suites features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Huntsville Inn & Suites

Everyone (17) Couples (3) Business (1) Family (5) Other (1)
4
Friends

The room is always nice enough. Beds are comfy. Hot breakfast including waffles! Staff is usually very friendly and helpful. Water pressure/shower is better than expected. Microwave and fridge in the room is always a plus!

By on Feb 2, 2022

Review comment responded on Feb 3, 2022

Dear Shelby, Thank you for taking the time to leave us such a greatly review. We are happy to hear that you enjoyed your stay and we appreciate your feedback. Hope to see you again soon!

4
Everyone

By on Nov 15, 2021

1
Family

Lo day at front desk was rude. We got a smoking vs a non smoking requested

By on Oct 22, 2021

Review comment responded on Oct 22, 2021

I am so sorry to hear about the situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.

1
Business Business

There were cockroaches in the room and staff attempted to make in their way into my room while I was in the shower. It would not be check out time until much later but still they were knocking loudly and jiggling the door handle as they tried to come in my room.

By on Aug 6, 2021

Review comment responded on Aug 6, 2021

We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you

4
Everyone

By on May 23, 2021

Review comment responded on Jun 2, 2021

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

1
Everyone

By on Mar 11, 2021

Review comment responded on Mar 22, 2021

I am sorry we were not able to meet your expectations. I understand you had many concerns and I hope I can help explain. Due to the coronavirus we have been advised to close our buffet style breakfast area for the safty of our employees and guests. We are providing a breakfast to go bag.

1
Family

We had one of the worst experiences at this hotel. They gave another person our room key at midnight. So we had a complete stranger walk into our room at midnight which caused my husband to jump out of bed and severely injure his ankle. They would not refund our room. The overnight staff person tried to laugh it off that this happen, which was not professional at all. They are not being helpful at all. This ruined our whole trip down to Houtson. Besides this, the bathroom had mold that they tried to paint over, a dead bug in our room. We knew staying there it wasn't going to be the best but we are extremely disappointed in our experience here and will never be staying at a best western again.

By on Jan 16, 2021

Review comment responded on Jan 20, 2021

We are sorry to hear your complaints. We thank you for this feedback and we will make sure to address concerns regarding your issue. Thank you

5
Everyone

By on Jul 9, 2020

Review comment responded on Jul 14, 2020

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

5
Everyone

By on Jun 6, 2020

Review comment responded on Jun 22, 2020

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

1
Everyone

By on Dec 6, 2019

Best Western Huntsville Inn & Suites

201 W Hill Park Cir, Huntsville, TX 77320
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