Hunter Valley Resort4.0 out of 5.0
Recent guest reviews
Stayed here for 2 nights. I didn't have hot water in the shower + the shower had no pressure at all (pretty much just dripped out). I mentioned this to the staff and they said they will get maintenance on it. Nothing was fixed. I was staying at the resort because I had wedding to go to in the area. I had to get ready and wash my hair in the sink. Room 229. Don't stay here unless you don't plan to shower.
The rooms were more than adequate with the surroundings peaceful. Easy access to meal and bar facilities. It is close to many of the Hunter Valley attractions and the brewery provided a lot of choices
What a wonderful 3 night stay we had. Hunter Valley Resort went beyond our expectations. It is in a wonderful location for winery hopping and is so close to most. As 3 women traveling we were out for a relaxing trip. The day spa there "Heavenly Hunter" was beautiful. The reception staff were extremely helpful from booking to departure, we had a delicate situation occur and it was handled by the office manager intelligently and promptly. The resort GM Phil is a great guy, he was supportive and smart. Now, to the bar and restaurant staff....what a wonderful team you have here, they are knowledgeable, polite and very friendly and the food was excellent, we had some serious dietary requirements and nothing was too hard. Matt lead a great team and young Sam was a delight, the female chef in the mornings was so kind and considerate..overall we had a great stay. Thanks Hunter Valley Resort we will sing your praises to all....cheers
We booked this little cottage via Expedia for a night stay with my friends, the place was cozy with a nice vineyard view.However, the staff with red hair was not friendly when we checked out, apparently we came with 3 people and i've called beforehand to check if we need to pay for extra person, the receptionist said we don't have to pay as maximum stay will be 3people in the beginning and they even didn't mention it while we checked in. We got last notice to pay an extra person fee in checked out. The staff with a red hair came across a rude and impolite way to tell us we have to pay. My friends and i felt shocked and couldn't believe this unpleasant way to inform us even no apologise given at all in regards of not telling us in advance even we have called beforehand. That unpleasant experience totally ruined our stay at this lovely place and i would definitely reconsider to stay again in the future, and probably not refer to a friend.
As a gift to me, my son purchased for $269, a voucher from Groupon for a two night weekday stay at Hunter Valley Resort. As my husband and I are both shift workers, it was problematic to have two consecutive days off together and the offer was not open to school/holiday times. After Easter I phoned the Resort to book and was told "we don't do Groupon vouchers anymore". I phoned Groupon and relayed this comment to them and was told by the customer service person I spoke to, that upon receipt of an email from the purchaser of the voucher (my son), a refund would be provided. My son complied with this request and was duly contacted and told he would not be given a refund. Upon looking at the Groupon travel site I also note that Hunter Valley Resort continues to promote staying at their premises for a special rate,(which is much less than $269), when purchased through Groupon. So both Hunter Valley Resort and Groupon, have both behaved in a dishonest and unethical manner, disregarding the fact that my son's hard earned $269 and well intentioned gift means nothing to either business. It really is quite disgusting. Hunter Valley Resort could do with some decent reviews, but most probably, what is written,as well as what is said about them is what they deserve. As for Groupon, if Customer Service personnel say a refund will be given, then they should honour their word, if they have any integrity at all.
Cozy and spacious room, but dark. Comfortable bed and clean sheets and towels. Shower should have a bigger shower box (bathroom gets all wet). Resort provides horse riding, segway riding, electric bike, wine tasting; all these activities are payed. Electric bike is a great thing to do, you can hire for the whole day and roam around the vineyards, go to the Hunter Valley Resort, visit other wineries. Wine tasting with David was lots of fun, even for people that has no knowledge about wines (just like to drink them), it's a quick, interesting and fun thing to do. The restaurant has great food (lunch and dinner), but poor breakfast. Overall it's a good place to stay a few days, to relax, eat and drink onsite!. If you're a wine lover, it's definitely a great spot to spend a few days.
We stayed here for 2 nights and really enjoyed it. It is quiet with nice views out the back. The rooms are good and comfortable. It is close to places for eating and drining and a walk away from one of the best restaurants in the Hunter. We would stay again on our next visit which will hopefully be very soon!
We had our wedding in late January 2017, Right from the beginning of our enquiry Kylie had been a great help in providing information and more than ready to assist us with all our questions. Matt the F&B manager was thorough with the planning of the food and wines and assisted us with the running order for our wedding day. We arrived on Sunday as did the majority of our wedding guests and we were treated to a wonderful wine theatre experience with the young but professional Darcy, an afternoon filled with fun and laughter. The reception room was set up on a monday morning, the day of our wedding, and a perfectioninst named Chris wasn't going to leave 'til every detail was perfect and it was. The room looked absolutely beautiful, elegant yet rustic. The food was amazing and every guest still raves about those entree platters!!! The staff were very friendly yet professional throughout the course of the day and the evening. We had an amazing experience and we felt every attention to detail was observed. We loved the venue, the location, the lake, the vineyards and we found it peaceful. Yes may be the rooms are a bit dated however still pretty comfortable and clean. We would recommend the Hunter Valley Resort for any special occasion or just a lovely week end away. Tracy & Massimo
Spent 2 nights with my sister at the Hunter Valley Resort. It is very quiet midweek , even during school holidays so if you are looking to get away from the crowds, this is the time to go. The resort was nice enough but as others have said, quite tired. The rooms are clean but dark inside. Beds comfortable but the shower was terrible. We had take away dinner from the restaurant on sight and that was good. Breakfast options are very limited - either you get the whole buffet breakfast or nothing. I was able to grab a coffee though so that was good. No in room movies available unless you hire from reception. $4 for a very old movie was pretty steep. The grounds were nice and location was near some wineries and the cheese factory which was also nice. We didn't get a chance to attend the wine theatre which was unfortunate. All in all we had a nice stay.
This property is a 3 star at best. It's very tired. Furniture in rooms is cheap old pine. Cheap soap, cheap tea and coffee and no milk provided. Very overpriced for what you get. Comfortable beds and nice clean towels with a pleasant outlook.
Hunter Valley Resort places you next to Thomas Wines and within a 10-minute walk of Keith Tulloch Wine. This 35-room, 4-star hotel has a winery, a full-service spa, and 2 restaurants. Also close to this Pokolbin hotel are Mistletoe Wines and Tintilla Estate Vineyard and Olive Grove.
Enjoy dining at one of 2 onsite restaurants including San Martino , which specializes in Italian cuisine. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7:30 AM to 9:30 AM.
The 35 recently renovated accommodations feature patios and afford space to spread out with sitting areas. Flat-screen TVs come with DVD players and pay movies, and guests can stay connected with WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.
Guests of Hunter Valley Resort have access to a winery, a full-service spa, and an outdoor pool. Free parking is included with your stay. Front-desk staff can assist with dry cleaning/laundry and tours/tickets. Other amenities at this spa hotel include a children's pool, a spa tub, and an outdoor tennis court.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 695 reviews