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Sheraton Hsinchu Hotel

4.5 star property

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Photo gallery for Sheraton Hsinchu Hotel

Exterior
Lobby lounge
Lobby
Meeting facility
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No. 265, Dong Sec 1, Guangming 6th Rd, Zhubei, Hsinchu County, 302
  • Place, FEDS Zhubei Shopping Center
    ‪7 min walk‬
  • Place, Hsinchu County Stadium
    ‪15 min walk‬
  • Place, Taiyuen Hi-Tech Industrial Park
    ‪5 min drive‬
  • Airport, Taipei (TPE-Taoyuan Intl.)
    ‪61 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Corner

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Corner

1 bedroom, down comforters, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Corner

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Lounge

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Twin Beds

Lounge

Executive Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Zhubei

Sheraton Hsinchu Hotel places you within a leisurely stroll of FEDS Zhubei Shopping Center and Hakka Cultural District. This 770-room, 4.5-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • FEDS Zhubei Shopping Center - 7 min walk - 0.4 miles
  • Hakka Cultural District - 12 min walk - 0.7 miles
  • Hsinchu County Stadium - 15 min walk - 0.8 miles
  • Pleroma Spa - 4 min drive - 1.2 miles
  • Taiyuen Hi-Tech Industrial Park - 5 min drive - 1.4 miles

Getting around

  • Hsinchu High Speed Rail Station - 3 min drive
  • Taoyuan International Airport (TPE) - 38 min drive

Restaurants

  • ‪行政樓層貴賓廳 Sheraton Hsinchu Club Lounge - ‬1 min walk
  • ‪ABV Caribbean - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪築間餐飲集團 - ‬3 min walk
  • ‪鷹流東京醬油拉麵蘭丸 新竹竹北店 - ‬2 min walk

About this property

Sheraton Hsinchu Hotel

Sheraton Hsinchu Hotel features an indoor pool, a children's pool, and a 24-hour gym. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and meeting rooms.
Guests can expect 42-inch LCD TVs with digital channels, along with free WiFi and wired Internet. Select Comfort beds sport down comforters and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are also standard. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Similar properties

Exterior
AJ Hotel Hsinchu
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 990 reviews
$115 nightly
The price is $121
Mar 18 - Mar 19
Total with taxes and fees
AJ Hotel Hsinchu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: TWD 770 for adults and TWD 385 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Feast
  • Fresh Corner
  • Japaness Restaurant
  • Lobby Lounge
  • YUE Chinese Restaurant

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,002 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (42 inch wide door)
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for TWD 1100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately TWD 770 for adults and TWD 385 for children
  • Rollaway bed fee: TWD 1100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 20
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and a deadbolt lock.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Sheraton Hsinchu
Hsinchu Sheraton Hotel
Sheraton Hotel Hsinchu
Sheraton Hotel Hsinchu Taiwan
Sheraton Hotel Taiwan
Sheraton Hsinchu
Sheraton Hsinchu Hotel
Sheraton Hsinchu Hotel Taiwan
Sheraton Hsinchu Taiwan
Sheraton Taiwan
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Zhubei
Sheraton Hsinchu Hotel Hotel
Sheraton Hsinchu Hotel Zhubei
Sheraton Hsinchu Hotel Hotel Zhubei

Frequently asked questions

Is a free cancellation option available at Sheraton Hsinchu Hotel?

Sheraton Hsinchu Hotel offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Hsinchu Hotel?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at Sheraton Hsinchu Hotel on Apr 8, 2026 start from $217, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Sheraton Hsinchu Hotel?

This hotel is located in Zhubei, a short 7-minute walk from FEDS Zhubei Shopping Center and also 16 minutes on foot from Hsinchu County Stadium. You'll also find Big City Mall and Hsinchu Zoo within a short drive.

Is parking available on site at Sheraton Hsinchu Hotel?

Yes, self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible van parking are also available for guests.

Does Sheraton Hsinchu Hotel have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and a bar/lounge at this hotel.

Does Sheraton Hsinchu Hotel feature a casino on the premises?

No, Sheraton Hsinchu Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Hsinchu Hotel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Sheraton Hsinchu Hotel?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Sheraton Hsinchu Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Sheraton Hsinchu Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Hsinchu Hotel has 2 cafes, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Hsinchu Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Hsinchu Hotel though service animals are welcome.

Are there connecting rooms at Sheraton Hsinchu Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sheraton Hsinchu Hotel?

The closest major airport to Sheraton Hsinchu Hotel is Taoyuan International Airport (TPE), which is about 22.3 mi away.

Are there rooms with balconies that I can book at Sheraton Hsinchu Hotel?

No, there aren't any guestrooms at Sheraton Hsinchu Hotel that offer a balcony.

Does Sheraton Hsinchu Hotel host weddings?

Take advantage of the wedding venue at Sheraton Hsinchu Hotel if you plan to say "I do" during your trip.

Sheraton Hsinchu Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 515 out of 841 reviews
Rating 8 - Good. 243 out of 841 reviews
Rating 6 - Okay. 51 out of 841 reviews
Rating 4 - Poor. 18 out of 841 reviews
Rating 2 - Terrible. 14 out of 841 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Maggie

Stayed 2 nights in Nov 2025

10/10 Excellent

Zheng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service is great and staffs are very friendly. Service is one of the best Sheraton I have stayed around the world. Room and linens are clean. Bathroom is big enough but the arrangement can be better, a minor design issue. Location is in North Hsinchu which is far from the old Hsinchu downtown. Having visited Hsinchu many times over the last 18 years, I think this is the best hotel overall in Hsinchu and Ambassador hotel, located in the old downtown Hsinchu, being second best.
Stayed 1 night in Oct 2025

10/10 Excellent

nicole

Stayed 6 nights in Oct 2025

8/10 Good

Hongtao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is well maintained. But the room is a little old and worn out.
Stayed 3 nights in Oct 2025

10/10 Excellent

Mary Victoria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the elegant look and safety of this 5-star hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

chen

Stayed 1 night in Aug 2025

10/10 Excellent

Louis-Rafael

Stayed 3 nights in Jul 2025

10/10 Excellent

Ching Yih

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Vivek

Stayed 2 nights in May 2025

10/10 Excellent

Queenie

Stayed 3 nights in May 2025

10/10 Excellent

Ravi, Fremont

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Tao Wen

Stayed 4 nights in Jan 2025

6/10 Okay

Hong

Traveled with family
Liked: Cleanliness, staff & service

Odor from restaurants

Everything was good or OK but the smell or odor from restaurants inside the hotel and doorways is unpleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Harley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean spacious rooms, in hotel dining, and convenient to local business.
Stayed 2 nights in Dec 2024

10/10 Excellent

Naveed

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room if you are traveling alone or as a family. Accessibility is good and walkable to shopping area and restaurants. Room floor has stain and look dirty though.
Stayed 4 nights in Sep 2024

8/10 Good

Chi Wai

Liked: Cleanliness, amenities
The room is spacious. Provided 6 bottles of distilled water in the room. Clean bed and quiet. The drawback was the bath appeared to be a bit dirty and the bath edge was too high to get into the bath and it was a bit damgerous.
Stayed 1 night in Sep 2024

10/10 Excellent

Yong Hoon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of best hotel in Hsinchu
Stayed 1 night in Aug 2024

8/10 Good

yazmin

Stayed 3 nights in Jul 2024

10/10 Excellent

Yong Hoon

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to come back here next time.
Stayed 1 night in Jul 2024

10/10 Excellent

RAVIKUMAR, San Jose

Stayed 2 nights in Jul 2024

10/10 Excellent

Kok Hin, Singapore

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ambience and nice location to walk to the amenities and not far from Hsin Chu Hi-Speed train station
Stayed 1 night in Feb 2024

10/10 Excellent

Laurent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Jerry Jen Jui

Stayed 1 night in Dec 2023

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023