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The Carlton Hsinchu

4.0 star property
Hotel in Hsinchu with 2 restaurants and a 24-hour business center

Choose dates to view prices

Photo gallery for The Carlton Hsinchu

2 restaurants, breakfast served
Lobby
Billiards
Deluxe Twin Room | 1 bedroom, down comforters, in-room safe, desk
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
225 Bei-Da Road, Hsinchu, 300
  • Hsinchu City God Temple
    ‪6 min walk‬
  • Big City Mall
    ‪12 min walk‬
  • National Tsing Hua University
    ‪4 min drive‬
  • Taipei (TPE-Taoyuan Intl.)
    ‪48 min drive‬

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Room options

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Queen Room (Please read Special Check-in Instruction before booking)

Executive Queen Room (Please read Special Check-in Instruction before booking) | 1 bedroom, down comforters, in-room safe, desk

Executive Queen Room (Please read Special Check-in Instruction before booking)

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | 1 bedroom, down comforters, in-room safe, desk

Standard Twin Room, No Windows

8.0 out of 10
Very good
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, down comforters, in-room safe, desk

Deluxe Twin Room

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room No Window

1 bedroom, down comforters, in-room safe, desk

Standard Twin Room No Window

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

1 bedroom, down comforters, in-room safe, desk

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, down comforters, in-room safe, desk

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, down comforters, in-room safe, desk

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Carlton Suite

Lobby

Carlton Suite

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Hsinchu

Located in Hsinchu City Centre, The Carlton Hsinchu is within a 5-minute walk of sights such as Hsinchu Zheng Family Shrine and Second Run Movie Theater. This 117-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • Hsinchu City God Temple - 6 min walk - 0.4 miles
  • Hsinchu City God Temple Night Market - 6 min walk - 0.4 miles
  • Big City Mall - 12 min walk - 0.7 miles
  • National Tsing Hua University - 4 min drive - 2.2 miles
  • National Chiao Tung University - 7 min drive - 3.4 miles

Getting around

  • Hsinchu Station - 13 min walk
  • Taoyuan International Airport (TPE) - 54 min drive

Restaurants

  • ‪卡爾登飯店 - ‬1 min walk
  • ‪阿桂羊牛雜 - ‬3 min walk
  • ‪老黃豬腳大王 - ‬2 min walk
  • ‪和味清粥小菜 - ‬3 min walk
  • ‪好吃麵 - ‬3 min walk

About this property

The Carlton Hsinchu

Hotel in Hsinchu with 2 restaurants and a 24-hour business center
The Carlton Hsinchu features free WiFi in public areas, a 24-hour business center, and a meeting room. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include an arcade/game room, free newspapers, and laundry facilities.
Guests can expect 32-inch LCD TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include refrigerators, electric kettles, and safes.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:00 AM for a fee: TWD 429 for adults and TWD 220 for children
  • 2 restaurants

Restaurants on site

  • Share
  • Yueh Yuan

Things to do

  • Arcade/game room
  • Billiards/pool table
  • TV in common areas

Family friendly

  • Arcade/game room
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for TWD 800.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately TWD 429 for adults and TWD 220 for children
  • Rollaway bed fee: TWD 800.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

Frequently asked questions

Is free cancellation available at The Carlton Hsinchu?

The Carlton Hsinchu offers free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What's there to see near The Carlton Hsinchu?

This hotel is situated in Hsinchu City Centre, just steps from Hsinchu Zheng Family Shrine, and within a 10-minute walk of Hsinchu City God Temple Night Market and Hsinchu City God Temple. You'll also find FE'21 Mega Mall and East Gate less than a mile away.

Is there parking available at The Carlton Hsinchu?

Yes, uncovered self parking is offered for free at the hotel.

Does The Carlton Hsinchu have a casino?

No, The Carlton Hsinchu doesn't have a casino.

Will I find an indoor pool at The Carlton Hsinchu?

No, there is no indoor pool at this hotel.

Is The Carlton Hsinchu a good place to stay for couples?

Amenities that appeal to couples at this hotel include a down comforter, a separate bath and shower, and free Internet access.

Are there hot tubs at The Carlton Hsinchu?

No, this hotel doesn't have a spa tub.

Does The Carlton Hsinchu have a restaurant with a breakfast menu?

Yes, The Carlton Hsinchu has 2 restaurants, and serves self-serve breakfast each morning for a surcharge.

Does The Carlton Hsinchu allow pets to stay for free?

No, pets aren't allowed at The Carlton Hsinchu.

Are there connecting rooms at The Carlton Hsinchu?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Carlton Hsinchu?

The closest major airport to The Carlton Hsinchu is Taoyuan International Airport (TPE), which is about 25.5 mi away.

Can I book a room with a balcony at The Carlton Hsinchu?

No, there aren't any guestrooms with balconies at The Carlton Hsinchu.

Does The Carlton Hsinchu have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at The Carlton Hsinchu.

The Carlton Hsinchu Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 319 out of 863 reviews
Rating 8 - Good. 396 out of 863 reviews
Rating 6 - Okay. 94 out of 863 reviews
Rating 4 - Poor. 44 out of 863 reviews
Rating 2 - Terrible. 10 out of 863 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

fook keong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location...big room. Enjoy the hospitality
Stayed 1 night in Mar 2025

10/10 Excellent

Sidney Gongjun

Stayed 1 night in Feb 2025

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful. Location is very convenient.
Stayed 1 night in Nov 2024

10/10 Excellent

Alex

Stayed 1 night in Oct 2024

6/10 Okay

??

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort

Disappointed

I was on a 2 weeks trip in taiwan, this is my 4th hotel stayed & the most uncomfortable hotel. The bed mattress was very hard, backache after 2 nights. During checked in, the staff was very impatient with us. Hotel do not have carpark, public carpark was about 10 mins walk from hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Hotel rooms weren’t available at 3 pm as promised. Beds are hard as a rock. Rooms were clean. Some staff were helpful, others were not.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Even though it is old but it is clean.
Stayed 1 night in May 2024

4/10 Poor

Ching

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
inconvenient to park your car that needs to park 3 block aways from Hotel especially at rain day for walks
Stayed 2 nights in Jun 2024

6/10 Okay

Theodore

Liked: Cleanliness, staff & service
good location to where I need to go
Stayed 1 night in Apr 2024

6/10 Okay

Jimmy

Traveled with family
Stayed 1 night in Dec 2023

8/10 Good

Imari

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly and very responsive. Having laundry options, the gym, a microwave, ice maker, and a lounge area all on the top floor was super convenient. It’s close to good restaurants and a decent shopping area. The only issue you may run into, is the drive home if you’re working in Science Park. You have to leave by 5, if you don’t want to spend 40 mins taking a 11 min trip.
Stayed 3 nights in Oct 2023

10/10 Excellent

ying

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel workers are friendly.
Stayed 4 nights in May 2023

6/10 Okay

Lawrence

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities

Room was better in the past

Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Stayed 4 nights in Mar 2023

4/10 Poor

MEI-WEN

Disliked: Staff & service, property conditions & facilities, room comfort
中央空調沒有暖氣，跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣，房間還是很冷。後來櫃檯說可以換房間，但要換到沒有窗戶的房間，說：沒有窗戶的房間會比較暖？ 因為不喜歡沒有窗戶的房間就沒有換了，櫃檯給多給了一個棉被。 完全不推薦，也不會再訂這間飯店了
Stayed 2 nights in Dec 2022

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
Stayed 1 night in Dec 2022

10/10 Excellent

Dongping, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.
Stayed 11 nights in Mar 2022

8/10 Good

Jin Hwa

Traveled with group

Normal

Normal
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and enjoyable stay

Surprisingly comfortable room with a large bathroom.
Stayed 1 night in Apr 2021

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great size room

The room was a great size and the bed was comfortable. We stayed two nights and enjoyed being able to stretch out and come back to a welcoming space.
Stayed 1 night in Jan 2021

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

思玄, 新北市

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體還不錯，地理位置好。 房間活動空間大，但插座有點少。 浴室有浴缸、有乾溼分離。 櫃檯人員服務態度與品質良好。 飯店一樓可供停放自行車，適合環島旅行者。
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Stayed 4 nights in Sep 2019

10/10 Excellent

Amy, Malaysia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at Hsinchu City Centre Dining option Easy to travel around the city Good transportation service Excellent staff service
Stayed 3 nights in Jun 2019